2024-03-29T06:33:00Zhttp://digital.lib.washington.edu/dspace-oai/requestoai:digital.lib.washington.edu:1773/198502016-02-11T11:22:26Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
author
Schillie, Jane
author
Self, Jim
2012-06-20T19:28:08Z
2012-06-20T19:28:08Z
2004
http://hdl.handle.net/1773/19850
en_US
Community Assessment: An Essential Part of the Reference Librarian’s Toolkit
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19850/1/029e-Hiller_Schillie_Self.pdf
File
MD5
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029e-Hiller_Schillie_Self.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19850/2/029e-Hiller_Schillie_Self.pdf.txt
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029e-Hiller_Schillie_Self.pdf.txt
oai:digital.lib.washington.edu:1773/198512016-02-11T11:22:04Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-06-20T19:29:26Z
2012-06-20T19:29:26Z
2004
http://hdl.handle.net/1773/19851
en_US
User Needs Assessment to Support Collection Management Decisions
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19851/1/ALA+Orlando+2004+Hiller.pdf
File
MD5
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ALA Orlando 2004 Hiller.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19851/2/ALA+Orlando+2004+Hiller.pdf.txt
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ALA Orlando 2004 Hiller.pdf.txt
oai:digital.lib.washington.edu:1773/198522016-02-11T11:22:03Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Wright, Stephanie
author
White, Lynda S.
2012-06-20T20:24:41Z
2012-06-20T20:24:41Z
2007
http://hdl.handle.net/1773/19852
en_US
The Assessment Environment in North American Research Libraries
Other
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19852/1/Assessment+Environment+in+North+American+Libraries.pdf
File
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Assessment Environment in North American Libraries.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19852/2/Assessment+Environment+in+North+American+Libraries.pdf.txt
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Assessment Environment in North American Libraries.pdf.txt
oai:digital.lib.washington.edu:1773/198532016-02-11T11:22:05Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-06-20T20:37:31Z
2012-06-20T20:37:31Z
2003
http://hdl.handle.net/1773/19853
en_US
How Scientists and Engineers Find Information and Use Libraries
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19853/1/STSjune2003Hiller.pdf
File
MD5
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STSjune2003Hiller.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19853/2/STSjune2003Hiller.pdf.txt
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STSjune2003Hiller.pdf.txt
oai:digital.lib.washington.edu:1773/198972016-02-11T11:30:37Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T18:49:26Z
2012-07-03T18:49:26Z
2011
http://hdl.handle.net/1773/19897
en_US
Evidence-Based Case for University Investment in Libraries During the Great Recession
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19897/1/2011+Greek+Academic+Lib..pdf
File
MD5
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2011 Greek Academic Lib..pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19897/2/2011+Greek+Academic+Lib..pdf.txt
File
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2011 Greek Academic Lib..pdf.txt
oai:digital.lib.washington.edu:1773/198982016-02-11T11:22:23Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T18:52:54Z
2012-07-03T18:52:54Z
2006
http://hdl.handle.net/1773/19898
en_US
Measuring Value: Assessment Data That Matters
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19898/1/AAHSL+Measuring+Value+2006.pdf
File
MD5
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AAHSL Measuring Value 2006.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19898/2/AAHSL+Measuring+Value+2006.pdf.txt
File
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AAHSL Measuring Value 2006.pdf.txt
oai:digital.lib.washington.edu:1773/198992016-02-11T11:22:27Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T18:57:37Z
2012-07-03T18:57:37Z
2005
http://hdl.handle.net/1773/19899
en_US
Management Information for Decision Making in Academic Libraries: The Library Challenge
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19899/1/ACRL+2005+MIS+final.pdf
File
MD5
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ACRL 2005 MIS final.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19899/2/ACRL+2005+MIS+final.pdf.txt
File
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ACRL 2005 MIS final.pdf.txt
oai:digital.lib.washington.edu:1773/199002016-02-11T11:22:25Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T19:00:20Z
2012-07-03T19:00:20Z
2005
http://hdl.handle.net/1773/19900
en_US
LIBQUAL+™ IN AN ESTABLISHED ASSESSMENT PROGRAM: The University of Washington Libraries Experience
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19900/1/ACRL+2005+LibQUAL+Final.pdf
File
MD5
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ACRL 2005 LibQUAL Final.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19900/2/ACRL+2005+LibQUAL+Final.pdf.txt
File
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ACRL 2005 LibQUAL Final.pdf.txt
oai:digital.lib.washington.edu:1773/199012016-02-11T11:30:38Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T19:02:42Z
2012-07-03T19:02:42Z
2011
http://hdl.handle.net/1773/19901
en_US
Demonstrating Value to Stakeholders: Building the Case for Budget Reinvestment
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19901/1/ALA+2011+Stakeholders.pdf
File
MD5
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ALA 2011 Stakeholders.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19901/2/ALA+2011+Stakeholders.pdf.txt
File
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ALA 2011 Stakeholders.pdf.txt
oai:digital.lib.washington.edu:1773/199022016-02-11T11:22:24Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T19:04:40Z
2012-07-03T19:04:40Z
2012
http://hdl.handle.net/1773/19902
en_US
Library Assessment Trends in the U.S.A.
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19902/1/ALA+2012.pdf
File
MD5
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ALA 2012.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19902/2/ALA+2012.pdf.txt
File
MD5
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ALA 2012.pdf.txt
oai:digital.lib.washington.edu:1773/199032016-02-11T11:22:24Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T19:06:48Z
2012-07-03T19:06:48Z
2007
http://hdl.handle.net/1773/19903
en_US
Empowering Data: Persuasion through Presentation
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19903/1/ALA+EBSS+June+2007.pdf
File
MD5
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ALA EBSS June 2007.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19903/2/ALA+EBSS+June+2007.pdf.txt
File
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text/plain
ALA EBSS June 2007.pdf.txt
oai:digital.lib.washington.edu:1773/199042016-02-11T11:22:28Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T20:28:23Z
2012-07-03T20:28:23Z
2007
http://hdl.handle.net/1773/19904
en_US
Customer Information If It Was Only This Easy!
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19904/1/ALA+LAMA+MAES+June+2007.pdf
File
MD5
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ALA LAMA MAES June 2007.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19904/2/ALA+LAMA+MAES+June+2007.pdf.txt
File
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ALA LAMA MAES June 2007.pdf.txt
oai:digital.lib.washington.edu:1773/199052016-02-11T11:22:29Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T20:29:58Z
2012-07-03T20:29:58Z
2005
http://hdl.handle.net/1773/19905
en_US
IS THERE LIFE AFTER LIBQUAL+™? LibQUAL+™ In An Established Assessment Program at the University of Washington
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19905/1/ALA+Life+After+LibQUAL_2005_Hiller.pdf
File
MD5
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ALA Life After LibQUAL_2005_Hiller.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19905/2/ALA+Life+After+LibQUAL_2005_Hiller.pdf.txt
File
MD5
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ALA Life After LibQUAL_2005_Hiller.pdf.txt
oai:digital.lib.washington.edu:1773/199062016-02-11T11:22:29Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T20:31:19Z
2012-07-03T20:31:19Z
2010
http://hdl.handle.net/1773/19906
en_US
Demonstrating Academic Library Value: What’s Important for Stakeholders
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19906/1/ALA+LLAMA+2010.pdf
File
MD5
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ALA LLAMA 2010.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19906/2/ALA+LLAMA+2010.pdf.txt
File
MD5
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ALA LLAMA 2010.pdf.txt
oai:digital.lib.washington.edu:1773/199082016-02-11T11:22:27Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T20:38:37Z
2012-07-03T20:38:37Z
2004
http://hdl.handle.net/1773/19908
en_US
User Needs Assessment to Support Collection Management Decisions
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19908/1/ALA+Orlando+2004.pdf
File
MD5
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ALA Orlando 2004.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19908/2/ALA+Orlando+2004.pdf.txt
File
MD5
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ALA Orlando 2004.pdf.txt
oai:digital.lib.washington.edu:1773/199092016-02-11T11:30:38Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T20:40:30Z
2012-07-03T20:40:30Z
2007
http://hdl.handle.net/1773/19909
en_US
Understanding the Library Connection to UW Graduate Students in the Biosciences
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19909/1/ARL+Forum+2007+UW+BioSci.pdf
File
MD5
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application/pdf
ARL Forum 2007 UW BioSci.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19909/2/ARL+Forum+2007+UW+BioSci.pdf.txt
File
MD5
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ARL Forum 2007 UW BioSci.pdf.txt
oai:digital.lib.washington.edu:1773/199102016-02-11T11:22:36Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T20:42:18Z
2012-07-03T20:42:18Z
2006
http://hdl.handle.net/1773/19910
en_US
Campus Cross-Currents: Community Needs and Scholarly Output
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19910/1/BioOne+April+2006.pdf
File
MD5
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BioOne April 2006.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19910/2/BioOne+April+2006.pdf.txt
File
MD5
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BioOne April 2006.pdf.txt
oai:digital.lib.washington.edu:1773/199112016-02-11T11:22:37Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T20:46:10Z
2012-07-03T20:46:10Z
2008
http://hdl.handle.net/1773/19911
en_US
The Role of Library Assessment
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19911/1/CNI-JISC+2008.pdf
File
MD5
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CNI-JISC 2008.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19911/2/CNI-JISC+2008.pdf.txt
File
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CNI-JISC 2008.pdf.txt
oai:digital.lib.washington.edu:1773/199122016-02-11T11:22:38Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
author
Kyrillidou, Martha
author
Self, Jim
2012-07-03T20:49:12Z
2012-07-03T20:49:12Z
2007
http://hdl.handle.net/1773/19912
en_US
When the Evidence Isn’t Enough: Organizational Factors That Influence Effective and Sustainable Library Assessment
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19912/1/EBLIP4+2007.pdf
File
MD5
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EBLIP4 2007.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19912/2/EBLIP4+2007.pdf.txt
File
MD5
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EBLIP4 2007.pdf.txt
oai:digital.lib.washington.edu:1773/199132016-02-11T11:22:39Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T20:51:30Z
2012-07-03T20:51:30Z
2007
http://hdl.handle.net/1773/19913
en_US
MEASURING LIBRARY GOODNESS
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19913/1/Everett+PL+2007.pdf
File
MD5
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Everett PL 2007.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19913/2/Everett+PL+2007.pdf.txt
File
MD5
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Everett PL 2007.pdf.txt
oai:digital.lib.washington.edu:1773/199142016-02-11T11:22:40Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T20:52:57Z
2012-07-03T20:52:57Z
2007
http://hdl.handle.net/1773/19914
en_US
Demonstrating Our Value: Practical Approaches to Effective Library Assessment
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19914/1/Hawaii+Library+Association+2007.pdf
File
MD5
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Hawaii Library Association 2007.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19914/2/Hawaii+Library+Association+2007.pdf.txt
File
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Hawaii Library Association 2007.pdf.txt
oai:digital.lib.washington.edu:1773/199152016-02-11T11:22:41Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
author
Kyrillidou, Martha
author
Self, Jim
2012-07-03T20:55:22Z
2012-07-03T20:55:22Z
2006
http://hdl.handle.net/1773/19915
en_US
Keys to Effective, Sustainable and Practical Library Assessment
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19915/1/LAC+2006.pdf
File
MD5
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LAC 2006.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19915/2/LAC+2006.pdf.txt
File
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LAC 2006.pdf.txt
oai:digital.lib.washington.edu:1773/199162016-02-11T11:22:41Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
author
Lewis, Vivian
author
Mengel, Liz
author
Tolson, Donna
2012-07-03T20:58:29Z
2012-07-03T20:58:29Z
2010
http://hdl.handle.net/1773/19916
en_US
Building Scorecards in Academic Research Libraries
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19916/1/LAC+2010+BSC+presentation.pdf
File
MD5
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LAC 2010 BSC presentation.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19916/2/LAC+2010+BSC+presentation.pdf.txt
File
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LAC 2010 BSC presentation.pdf.txt
oai:digital.lib.washington.edu:1773/199172016-02-11T11:22:42Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T21:01:20Z
2012-07-03T21:01:20Z
2004
http://hdl.handle.net/1773/19917
en_US
Learning from Assessment: Making Our Libraries Better
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19917/1/Minnesota+Ref+Services+Symposium+2005.pdf
File
MD5
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Minnesota Ref Services Symposium 2005.pdf
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19917/2/Minnesota+Ref+Services+Symposium+2005.pdf.txt
File
MD5
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Minnesota Ref Services Symposium 2005.pdf.txt
oai:digital.lib.washington.edu:1773/199182016-02-11T11:22:43Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
2012-07-03T21:02:59Z
2012-07-03T21:02:59Z
2009
http://hdl.handle.net/1773/19918
en_US
Inputs, Outputs, Outcomes, Measures and Profiles: Assessing Library Performance
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19918/1/NISO+Forum+2009.pdf
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NISO Forum 2009.pdf.txt
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ResearchWorks
author
Hiller, Steve
2012-07-03T21:04:31Z
2012-07-03T21:04:31Z
2010
http://hdl.handle.net/1773/19919
en_US
Applying Performance Metrics in Libraries: Current Use
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19919/1/NISO+Webinar+2010.pdf
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NISO Webinar 2010.pdf
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NISO Webinar 2010.pdf.txt
oai:digital.lib.washington.edu:1773/199202016-02-11T11:22:44Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
author
Self, Jim
2012-07-03T21:09:34Z
2012-07-03T21:09:34Z
2001
http://hdl.handle.net/1773/19920
en_US
A DECADE OF USER SURVEYS Utilizing and Assessing a Standard Assessment Tool to Measure Library Performance at the University of Virginia and University of Washington Jim Self, University of Virginia Steve Hiller,
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19920/1/Northumbria+2001+PM4.pdf
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Northumbria 2001 PM4.pdf
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oai:digital.lib.washington.edu:1773/199212016-02-11T11:22:44Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
2012-07-03T21:11:32Z
2012-07-03T21:11:32Z
2003
http://hdl.handle.net/1773/19921
en_US
Measure by Measure: Assessing the Viability of the Physical Library
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19921/1/Northumbria+2003+measure+by+measure.pdf
File
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https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19921/2/Northumbria+2003+measure+by+measure.pdf.txt
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Northumbria 2003 measure by measure.pdf.txt
oai:digital.lib.washington.edu:1773/199222016-02-11T11:22:45Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
author
Self, Jim
author
Kyrillidou, Martha
2012-07-03T21:13:30Z
2012-07-03T21:13:30Z
2005
http://hdl.handle.net/1773/19922
en_US
Making Library Assessment Work Progress Report of an ARL Project
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19922/1/Northumbria+2005+PM6.pdf
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Northumbria 2005 PM6.pdf
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Northumbria 2005 PM6.pdf.txt
oai:digital.lib.washington.edu:1773/199232016-02-11T11:22:48Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
author
Wilson, Betsy
author
Rambo, Neil
2012-07-03T21:17:02Z
2012-07-03T21:17:02Z
2007
http://hdl.handle.net/1773/19923
en_US
Understanding and Strengthening Library Connections to the Research Enterprise: From Assessment to Action
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19923/1/Northumbria+2007+PM7.pdf
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Northumbria 2007 PM7.pdf
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https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19923/2/Northumbria+2007+PM7.pdf.txt
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Northumbria 2007 PM7.pdf.txt
oai:digital.lib.washington.edu:1773/199242016-02-11T11:22:49Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
author
Porat, Lynne
2012-07-03T21:18:56Z
2012-07-03T21:18:56Z
2009
http://hdl.handle.net/1773/19924
en_US
Academic Library as Place: Users and Uses
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19924/1/Northumbria+2009+PM9.pdf
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https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19924/2/Northumbria+2009+PM9.pdf.txt
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Northumbria 2009 PM9.pdf.txt
oai:digital.lib.washington.edu:1773/199252016-02-11T11:22:49Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
author
Self, Jim
2012-07-03T21:20:38Z
2012-07-03T21:20:38Z
2011
http://hdl.handle.net/1773/19925
en_US
Two Decades of User Surveys The Experience of Two Research Libraries from 1992 to 2011
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19925/1/Northumbria+2011+PM10.pdf
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Northumbria 2011 PM10.pdf.txt
oai:digital.lib.washington.edu:1773/199262016-02-11T11:22:56Zcom_1773_17135com_1773_17132com_1773_4617com_1773_3774col_1773_19849
ResearchWorks
author
Hiller, Steve
author
Kyrillidou, Martha
2012-07-03T21:24:52Z
2012-07-03T21:24:52Z
2008
http://hdl.handle.net/1773/19926
en_US
Performance Measurement in Libraries
Presentation
URL
https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19926/1/TelAviv+2008.pdf
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https://digital.lib.washington.edu:443/researchworks/bitstream/1773/19926/2/TelAviv+2008.pdf.txt
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