? ?Eat ?This ?Book: ? ?Human-??centered ?research ?and ?software ?design ? ?using ?the ?metaphor ?of ?food ?to ?support ?media ?consumption ?and ?design ?an ?ambient ?technology ?display ?for ?stashes ?of ?to-??be-??read ?ebooks ? ? ? ?Dan ?Becker ? ? ? ? ?A ?thesis ? ?submitted ?in ?partial ?fulfillment ?of ?the ? ?requirements ?for ?the ?degree ?of ? ? ?Master ?of ?Science ?in ?Computer ?Science ?& ?Software ?Engineering ? ? ? ? ? ?University ?of ?Washington ? ?2013 ? ? ? ? ?Committee: ? ?David ?Socha ? ?Joe ?McCarthy ? ?Carol ?Zander ? ? ? ? ?Program ?Authorized ?to ?Offer ?Degree: ? ?Computing ?Software ?& ?Systems ? ? ? ? ? ? ?? ?Copyright ?2013 ?Dan ?Becker ? ? ? ? ? University ?of ?Washington ? ?Abstract ? ?Eat ?This ?Book: ?User-??centered ?research ?and ?software ?design ?using ?the ?information ?diet ?metaphor ?to ?examine ?media ?consumption ? ?and ?design ?an ?ambient ?technology ?display ?for ?stashes ?of ?to-??be-??read ?ebooks ? ?Dan ?Becker ? ?Chair ?of ?the ?Supervisory ?Committee: ?David ?Socha, ?PhD ?Computing ?Software ?& ?Systems ? ? ? There ?are ?widespread ?concerns ?about ?how ?changes ?in ?media ?and ?technologies ?are ?affecting ?people?s ?media ?habits. ?Clay ?Johnson ?(2012) ?proposes ?using ?the ?metaphor ?of ?an ??information ?diet? ?to ?consider ?this ?as ?a ?health ?issue, ?to ?which ?insights ?from ?the ?realm ?of ?food ?and ?diet ?can ?be ?usefully ?applied. ?This ?thesis ?describes ?using ?the ?information ?diet ?metaphor ?in ?a ?user-??centered ?design ?investigation ?of ?the ?domain ?of ?media ?consumption. ?Qualitative ?research ?interviews ?with ?10 ?subjects ?provide ?evidence ?about ?both ?the ?validity ?and ?the ?limits ?of ?the ?information ?diet ?metaphor. ?The ?general ?utility ?of ?using ?metaphor ?in ?the ?research ?phase ?of ?design ?is ?also ?discussed. ?Insights ?from ?the ?domain ?of ?food ?diets ?are ?considered ?to ?help ?people ?gain ?more ?control ?of ?their ?media ?consumption. ?Numerous ?functional ?gaps, ?missing ?affordances, ?and ?unmet ?needs ?that ?face ?today?s ?media ?consumers ?are ?identified. ?Change ?strategies ?from ?the ?realm ?of ?food ?that ?may ?be ?applied ?to ?media ?consumption ?are ?also ?identified. ?A ?model ?of ?media ?stashing ?is ?derived ?from ?the ?interviews. ?Qualities ?of ?paper ?books ?which ?are ?missing ?from ?ebooks ?are ?identified, ?and ?the ?impact ?of ?those ?missing ?qualities ?on ?stashing ?functionality ?is ?examined. ?An ?ambient ?display ?of ?a ?digital ??to-??be-??read? ?shelf ?which ?delivers ?previously-??unavailable ?stashing ?functionality ?for ?readers ?of ?ebooks ?is ?explored ?through ?design-??based ?research ?with ?prototypes. ?Numerous ?design ?considerations ?for ?such ?slow ?technology ?solutions ?are ?identified. ?Prototype ?code ?is ?available ?as ?an ?open-??source ?project ?on ?GitHub. ? ? ? ? ?Acknowledgments ?I ?am ?grateful ?to ?many ?people ?for ?the ?guidance, ?assistance, ?and ?support ?they ?gave ?me ?in ?conducting ?this ?research. ?At ?the ?outset ?of ?this ?work ?I ?imagined ?that ?a ?thesis ?would ?be ?a ?solitary ?undertaking, ?but ?that ?was ?far ?from ?the ?case ?for ?me. ? ?First, ?I ?thank ?the ?people ?who ?participated ?in ?the ?interviews ?and ?design ?prototyping ?research. ?Without ?your ?participation, ?this ?research ?would ?not ?have ?been ?possible! ?I ?would ?like ?to ?express ?my ?gratitude ?to ?my ?thesis ?advisor ?David ?Socha, ?PhD, ?for ?the ?extensive ?guidance ?and ?collaboration ?he ?provided ?throughout ?the ?process. ?From ?keeping ?my ?early ?exploratory ?research ?on ?focus, ?all ?the ?way ?through ?research ?design ?and ?making ?sense ?of ?the ?evidence ?and ?insights, ?to ?academic ?communication, ?David ?provided ?outstanding ?advice ?and ?support, ?making ?this ?experience ?a ?true ?capstone ?for ?my ?graduate ?education. ? ?I ?am ?grateful ?to ?the ?other ?members ?of ?my ?thesis ?committee ?from ?the ?CSS ?department, ?Joe ?McCarthy, ?PhD, ?and ?Carol ?Zander, ?PhD, ?for ?their ?insightful ?feedback ?and ?suggestions, ?which ?improved ?this ?thesis ?significantly. ?I ?also ?thank ?Joe ?for ?several ?wide-??ranging ?discussions, ?which ?provided ?valuable ?and ?interesting ?leads. ?I ?wish ?to ?thank ?Megan ?Jewell, ?CSS ?graduate ?advisor ?for ?encouraging ?me ?to ?pursue ?independent ?research, ?following ?my ?own ?interests ?? ?and ?also ?for ?helping ?me ?navigate ?through ?the ?entire ?graduate ?program ?and ?thesis ?process. ? ?I ?also ?thank ?my ?classmates: ?Yulana ?Shestak ?and ?Ren ?Wu ?collaborated ?with ?me ?in ?human-??centered ?research ?on ?problems ?of ?readers. ?David ?Langer ?and ?I ?built ?on ?this ?research ?in ?creating ?the ?Windows ?Phone ?application ??Phix ?the ?Bookfinder.? ? ?This ?thesis ?is ?a ?continuation ?of ?exploring ?the ?problems ?in ?media ?consumption ?I ?began ?with ?them. ?I ?am ?also ?grateful ?to ?several ?experts ?I ?consulted ?with ?for ?background ?and ?advice. ?Skip ?Walter ?co-??taught ?with ?David ?the ?Human-??Centered ?Design ?class ?where ?I ?first ?began ?exploring ?problems ?for ?readers, ?and ?also ?generously ?discussed ?this ?research ?with ?me, ?suggesting ?several ?valuable ?perspectives ?and ?avenues ?of ?exploration. ?Lark ?Griffin ?Preyapongpisan, ?MFA, ?provided ?me ?with ?insights ?from ?the ?history ?of ?books, ?the ?art ?of ?bookbinding, ?and ?our ?relationship ?with ?books ?as ?physical ?objects, ?which ?informed ?considerations ?of ?missing ?qualities ?of ?ebooks. ?Margaret ?Doherty ?Spain?s ?expertise ?in ?interior ?design ?shared ?considerations ?for ?important ?physical ?design ?qualities ?of ?living ?spaces ?for ?both ?food ?and ?media. ?Alex ?Petrescu, ?architect ?of ?the ?online ?service ?CanIStreamIt.com, ?discussed ?real-??world ?design ?considerations ?for ?a ?consumer-??facing ?service ?to ?help ?cope ?with ?proliferating ?digital ?media ?sources. ?Last, ?but ?certainly ?not ?least, ?I ?thank ?my ?family. ?My ?brother ?Ben ?and ?father ?Mark, ?both ?expert ?software ?developers, ?provided ?both ?encouragement ?and ?advice ?on ?numerous ?technical ?issues ?throughout ?my ?graduate ?career. ?My ?mother ?Deborah, ?a ?veteran ?of ?educational ?software ?and ?a ?retired ?school ?librarian ?and ?media ?specialist, ?provided ?expert ?insights ?and ?perspective, ?as ?well ?as ?enabling ?me ?to ?spend ?many ?hours ?working ?by ?caring ?for ?my ?sons. ?Her ?example ?getting ?a ?graduate ?degree ?when ?I ?was ?a ?boy ?certainly ?inspired ?my ?own ?work. ?My ?sons ?Zeb ?and ?Isaac ?were ?wonderful ?both ?in ?understanding ?when ?papa ?couldn?t ?play, ?and ?also ?in ?being ?genuinely ?interested ?in ?what ?I ?was ?doing. ?And ?finally, ?I ?thank ?my ?lovely ?partner ?Melissa, ?who ?has ?inspired, ?accompanied, ?and ?supported ?me ?on ?every ?step ?of ?this ?and ?the ?many ?other ?journeys ?that ?make ?up ?the ?wonderful ?life ?we ?share ?together. ? ? ?Contents ? 1 ? Introduction ?....................................................................................................................... ?1 ? 2 ? Background ?......................................................................................................................... ?3 ? 2.1 ? In ?pursuit ?of ?happiness: ?Positive ?Psychology ?and ?technology ?................................ ?3 ? 2.2 ? Human-??centered ?design ?....................................................................................................... ?4 ? 2.3 ? Use ?of ?metaphor ?in ?design ?................................................................................................... ?5 ?2.3.1 ? Using ?metaphor ?to ?help ?users ?understand ?software ?......................................................... ?5 ?2.3.2 ? Using ?metaphor ?to ?help ?designers ?understand ?problems ?.............................................. ?6 ? 2.4 ? The ?Information ?Diet: ?applying ?the ?metaphor ?of ?food ?to ?media ?............................ ?8 ? 2.5 ? What ?do ?we ?know ?about ?food ?that ?informs ?media? ?.................................................. ?10 ?2.5.1 ? Producers ?exploit ?taste ?to ?increase ?profitability ?............................................................. ?10 ?2.5.2 ? Appetite ?and ?satiety ?responds ?to ?variety ?............................................................................ ?11 ?2.5.3 ? Consuming ?without ?thinking ?.................................................................................................... ?11 ? 2.6 ? Information ?vs. ?media: ?experience, ?form, ?and ?content ?........................................... ?12 ? 2.7 ? Health ?effects ?of ?media ?consumption ?............................................................................ ?12 ? 2.8 ? The ?changing ?media ?landscape ?....................................................................................... ?13 ? 3 ? Interview ?Research: ?Food, ?Media, ?and ?Metaphor ?............................................... ?16 ? 3.1 ? Method ?..................................................................................................................................... ?16 ? 3.2 ? RQs1: ?Metaphor ?fit ?............................................................................................................... ?18 ? 3.3 ? RQs2: ?Recent ?changes ?in ?technology ?and ?consumption ?.......................................... ?20 ?3.3.1 ? Consuming ?eBooks ?vs. ?paper ?books ?...................................................................................... ?21 ?3.3.2 ? Consuming ?video ?........................................................................................................................... ?25 ? 3.4 ? RQs3: ?What ?do ?people ?want? ?............................................................................................ ?26 ?3.4.1 ? Read ?more ?books ?........................................................................................................................... ?27 ?3.4.2 ? Satisfy ?current ?hunger ?................................................................................................................. ?28 ?3.4.3 ? Avoid ?bad ?tastes ?............................................................................................................................. ?29 ?3.4.4 ? Feed ?children ?well ?......................................................................................................................... ?29 ? 3.5 ? RQs4: ?Our ?changing ?diets ?.................................................................................................. ?30 ?3.5.1 ? Short-??term ?changes ?in ?appetite ?............................................................................................... ?30 ?3.5.2 ? Making ?long-??term ?changes: ?intentional ?vs. ?exogenous ?................................................. ?32 ?3.5.2.1 ? Exogenous ?changes ?affect ?media ?consumption ?tastes ?and ?habits ?..................................... ?32 ?3.5.2.2 ? Intentional ?changes: ?using ?diaries ?and ?self-??tracking ?............................................................... ?33 ?3.5.2.3 ? Intentional ?changes: ?removal ?............................................................................................................ ?33 ?3.5.2.4 ? Intentional ?changes: ?substitution ?.................................................................................................... ?34 ?3.5.2.5 ? Intentional ?changes: ?visibility ?and ?accessibility ?........................................................................ ?34 ? 3.6 ? Conclusion ?.............................................................................................................................. ?36 ? 4 ? Stashes ?& ?Stashing ?......................................................................................................... ?37 ? 4.1 ? Background ?............................................................................................................................ ?38 ?4.1.1 ? Two ?system ?thinking: ?now ?me ?vs. ?future ?me ?..................................................................... ?38 ?4.1.2 ? Satisficing ?.......................................................................................................................................... ?40 ?4.1.3 ? Availability ?& ?priming ?.................................................................................................................. ?40 ?4.1.4 ? The ?path ?of ?least ?resistance ?....................................................................................................... ?41 ? 4.2 ? A ?model ?of ?stashing ?.............................................................................................................. ?41 ?4.2.1 ? Context ?............................................................................................................................................... ?43 ?4.2.2 ? Priming ?............................................................................................................................................... ?43 ?4.2.3 ? Identity ?claims ?................................................................................................................................ ?44 ?4.2.4 ? Capacity ?and ?Weeding ?................................................................................................................. ?44 ? ?4.3 ? Conclusion ?.............................................................................................................................. ?45 ? 5 ? Design ?Research: ?Digital ?To-??Be-??Read ?Pile ?Prototyping ?.................................... ?46 ? 5.1 ? Background ?............................................................................................................................ ?47 ?5.1.1 ? Persuasive ?technology ?................................................................................................................. ?47 ?5.1.2 ? Ambient ?computing ?...................................................................................................................... ?49 ?5.1.3 ? Encouraging ?book ?selection ?in ?libraries ?and ?bookstores ?............................................. ?50 ?5.1.4 ? Existing ?reading ?support ?solutions ?........................................................................................ ?52 ? 5.2 ? Method ?..................................................................................................................................... ?53 ?5.2.1 ? Interactive ?Design ?Research ?Sessions ?.................................................................................. ?53 ?5.2.2 ? Personal ?Long-??Term ?Design ?Research ?................................................................................. ?54 ?5.2.3 ? Tracking ?and ?iterating ?on ?feedback ?....................................................................................... ?54 ?5.2.4 ? Exploring ?TBR ?presentation ?..................................................................................................... ?55 ?5.2.4.1 ? Spines ?vs. ?covers ?& ?single ?vs. ?multiple ?........................................................................................... ?55 ?5.2.4.2 ? Bookshelves, ?bedside ?tables, ?and ?media ?centers ?...................................................................... ?56 ?5.2.4.3 ? Supporting ?endpoint ?diversity ?(device ?type ?and ?display ?size) ?........................................... ?57 ?5.2.5 ? Exploring ?TBR ?interaction ?......................................................................................................... ?58 ? 5.3 ? Summary ?of ?Insights ?............................................................................................................ ?58 ? 5.4 ? Results ?& ?Discussion ?of ?Insights ?from ?Interactive ?Design ?Research ?Sessions ?. ?60 ?5.4.1 ? Privacy ?................................................................................................................................................ ?60 ?5.4.2 ? Spinal ?affordances ?......................................................................................................................... ?60 ?5.4.3 ? Multiplicity ?....................................................................................................................................... ?61 ?5.4.4 ? Subsets ?/ ?selection ?/ ?inventory ?view ?.................................................................................... ?61 ?5.4.5 ? Television-??specific ?issues ?........................................................................................................... ?62 ?5.4.6 ? Size ?& ?Scalability ?............................................................................................................................ ?63 ?5.4.7 ? Populating ?......................................................................................................................................... ?65 ?5.4.8 ? Sense-??making ?and ?organization ?.............................................................................................. ?67 ?5.4.9 ? Weeding ?............................................................................................................................................. ?67 ?5.4.10 ? Energy ?efficiency ?......................................................................................................................... ?68 ?5.4.11 ? TBR ?as ?screensaver ?.................................................................................................................... ?68 ? 5.5 ? Results ?& ?Discussion ?of ?Insights ?from ?Personal ?Long-??Term ?Experience ?.......... ?69 ?5.5.1 ? Priming ?............................................................................................................................................... ?69 ?5.5.2 ? Attention-??drawing ?vs. ?Ambient ?............................................................................................... ?70 ?5.5.3 ? Correspondence ?............................................................................................................................. ?71 ?5.5.4 ? Content ?polymorphism ?............................................................................................................... ?71 ?5.5.5 ? Mobility ?.............................................................................................................................................. ?71 ?5.5.6 ? Ubiquitous ?access ?.......................................................................................................................... ?72 ? 5.6 ? Conclusion: ?Summary ?of ?TBR ?design ?considerations ?.............................................. ?72 ? 6 ? Conclusion ?........................................................................................................................ ?73 ? 7 ? References ?........................................................................................................................ ?75 ? 8 ? Appendix ?A: ?Detailed ?Interview ?Data ?...................................................................... ?83 ? 8.1 ? Interview ?Questions ?& ?Topic ?Prompts ?.......................................................................... ?83 ? 8.2 ? Food ?metaphors ?.................................................................................................................... ?85 ? 8.3 ? Non-??food ?metaphors ?........................................................................................................... ?87 ? 8.4 ? Information ?Diet ?Categories ?............................................................................................. ?88 ? 8.5 ? Media ?Sources ?........................................................................................................................ ?90 ? 9 ? Appendix ?B: ?Persuasive ?Technology ?Strategies ?.................................................. ?93 ? 10 ?Appendix ?C: ?Features ?& ?Gaps ?of ?Existing ?Reading ?tools ?................................... ?96 ? ?11 ?Appendix ?D: ?Personal ?Informatics ?for ?Media ?Consumption ?............................ ?99 ? 11.1 ? Background ?......................................................................................................................... ?99 ? 11.2 ? Survey ?of ?existing ?personal ?informatics ?tools ?for ?media ?consumption ?....... ?101 ? 11.3 ? Design ?considerations ?of ?personal ?informatics ?for ?media ?consumption ?.... ?103 ?11.3.1 ? Preparation ?.................................................................................................................................. ?104 ?11.3.2 ? Collection ?...................................................................................................................................... ?104 ?11.3.3 ? Integration ?................................................................................................................................... ?105 ?11.3.4 ? Reflection ?...................................................................................................................................... ?105 ?11.3.5 ? Action ?............................................................................................................................................. ?105 ? 11.4 ? Conclusion ?......................................................................................................................... ?105 ? ? ? 1 ? And ?he ?said ?to ?me: ?Son ?of ?man, ?eat ?all ?that ?thou ?shalt ?find: ?eat ?this ?book, ? and ?go ?speak ?to ?the ?children ?of ?Israel. ?And ?I ?opened ?my ?mouth, ?and ?he ? caused ?me ?to ?eat ?that ?book. ?And ?he ?said ?to ?me: ?Son ?of ?man, ?thy ?belly ?shall ? eat, ?and ?thy ?bowels ?shall ?be ?filled ?with ?this ?book, ?which ?I ?give ?thee. ?And ?I ? did ?eat ?it: ?and ?it ?was ?sweet ?as ?honey ?in ?my ?mouth. ? ?Ezekiel ?3:1-??3 ?(Douay-??Rheims ?Bible) 1 Introduction ?As ?a ?consequence ?of ?information ?technology ?developments, ?we ?have ?more ?ways ?of ?accessing ?a ?greater ?volume ?of ?information ?than ?at ?any ?previous ?point ?in ?human ?history. ?More ?information ?is ?being ?created ?and ?shared ?than ?ever ?before; ?more ?media ?technologies ?exist; ?prices ?fall ?while ?markets ?expand; ?the ?widening ?reach ?of ?technologies ?such ?as ?cellular ?networks ?and ?the ?Internet ?is ?expanding ?information-??based ?connectedness ?to ?a ?greater ?portion ?of ?the ?world?s ?population. ?In ?short, ?we ?are ?in ?an ?age ?of ?unprecedented ?information ?abundance. ?Barring ?societal ?collapse, ?this ?trend ?seems ?poised ?to ?continue ?for ?some ?time. ?Yet ?this ?abundance ?and ?its ?new ?ways ?of ?reaching ?us ?mixes ?benefits ?with ?drawbacks. ?More ?is ?not ?always ?better; ?and ?what ?is ?new ?is ?not ?always ?superior ?to ?what ?came ?before. ?There ?are ?widespread ?concerns ?about ?the ?changes ?to ?our ?media ?consumption ?and ?information ?habits ?which ?have ?accompanied ?the ?adoption ?of ?these ?technologies, ?with ?impacts ?ranging ?from ?the ?personal ?to ?the ?interpersonal ?and ?ultimately ?to ?society ?at ?large. ? ?Clay ?Johnson ?(2012) ?uses ?the ?metaphor ?of ?food ?to ?conceptualize ?our ?media ?habits ?as ?an ??Information ?Diet.? ?He ?uses ?this ?metaphor ?to ?provide ?a ?powerful ?analysis ?and ?critique ?of ?public ?policy ?problems ?that ?he ?links ?to ?our ?information ?consumption. ?Johnson ?reflected ?on ?the ?situation ?and ?drew ?parallels ?between ?problems ?in ?the ?realm ?of ?food ?and ?those ?in ?the ?realm ?of ?media, ?and ?suggests ?guidelines ?rooted ?in ?another ?dietary ?tradition, ?veganism, ?as ?a ?prescription. ?But ?are ?the ?problems ?Johnson ?identifies ?the ?ones ?that ?really ?concern ?people? ?And ?is ?his ?prescription ?what ?they ?need? ? ?This ?research ?focuses ?on ?how ?technology ?can ?be ?used ?to ?help ?people ?better ?manage ?their ?media ?consumption ?needs ?and ?address ?their ?concerns. ?Thomas ?Sander ?(2009) ?posits ?that ??information ?technology ?is ?uniquely ?positioned ?for ?assisting ?individuals ?with ?their ?flourishing ?in ?a ?way ?that ?is ?effective, ?scalable, ?and ?ethically ?responsible. ?Following ?the ?tradition ?of ?successful, ?galvanizing ?notions ?such ?as ?Positive ?Psychology ?and ?Positive ?Health, ?I ?propose ?to ?call ?the ?study ?of ?information ?technology ?from ?the ?perspective ?of ?human ?flourishing ?Positive ?Computing.? ?(p309). ?This ?research ?follows ?that ?approach. ?This ?paper ?explores ?the ?thesis ?that ?applying ?this ?metaphor ?of ?food ?and ?diet ?to ?the ?realm ?of ?media ?consumption ?could ?help ?better ?understand ?and ?design ?solutions ?for ?people?s ?media ?consumption. ? ?Through ?an ?iterative ?research ?process, ?I ?explored ?the ?following ?key ?research ?questions: ?1) Does ?the ?metaphor ?of ?food ?fit ?media ?consumption? ? ? 2 ? 2) How ?useful ?is ?applying ?the ?metaphor ?of ?food ?to ?media ?consumption? ?How ?will ?applying ?the ?metaphor ?make ?sense ?of ?people?s ?practices ?and ?problems? ?What ?solutions ?can ?be ?generated ?for ?those ?problems ?by ?applying ?the ?metaphor? ?3) What ?is ?the ?role ?of ?stashes ?and ?stashing ?for ?managing ?one?s ?information ?diet? ?4) How ?would ?a ?stashing ?solution ?for ?ebooks ?? ?a ?virtual ?to-??be-??read ?pile ?? ?change ?how ?people ?manage ?their ?media ?consumption? ?Section ?2 ?reviews ?background ?literature. ?Sections ?3-??5 ?cover ?the ?primary ?research ?questions ?in ?separate ?sections, ?each ?of ?which ?contains ?additional ?background ?specific ?to ?each ?question. ?Section ?3 ?investigates ?the ?metaphor?s ?fit ?and ?design ?utility, ?which ?I ?investigated ?by ?conducting ?qualitative ?research ?interviews ?with ?10 ?subjects. ?These ?interviews ?also ?provided ?insights ?into ?people?s ?unmet ?needs ?and ?techniques ?for ?making ?changes ?to ?consumption. ?The ?interviews ?also ?asked ?how ?changes ?in ?technology ?have ?affected ?media ?consumption. ?Notably, ?all ?subjects ?described ?qualities ?of ?paper ?books ?which ?they ?greatly ?missed ?in ?ebooks. ?Section ?4 ?discusses ??stashing,? ?a ?practice ?from ?the ?realm ?of ?food ?that ?was ?uncovered ?in ?the ?interviews ?and ?found ?to ?also ?exist ?in ?the ?realm ?of ?media ?? ?for ?example, ?books ?are ?often ?stashed ?in ??to ?be ?read ?piles.? ?I ?propose ?a ?model ?for ?stashing, ?and ?point ?out ?how ?the ?missing ?qualities ?of ?ebooks ?may ?interfere ?with ?the ?functionality ?stashes ?provide ?to ?paper ?books. ? ?Section ?5 ?describes ?use ?of ?design-??based ?research ?with ?prototypes ?that ?use ?persuasive, ?ambient ?technology ?to ?implement ?stashes ?intended ?to ?address ?media ?consumption ?problems ?related ?to ?reading ?and ?ebooks. ?Figure ?1 ?provides ?a ?graphical ?overview ?for ?the ?visually ?oriented. ? ? Figure ?1. ?A ?graphic ?overview ?of ?the ?research ?program ?described ?in ?this ?thesis. ? ? 3 ? 2 Background ?The ?background ?review ?begins ?with ?the ?starting ?motivation ?for ?this ?research: ?the ?positive ?psychology ?movement?s ?focus ?on ?supporting ?human ?flourishing, ?and ?this ?notion?s ?adoption ?by ?technology ?researchers. ?Next, ?I ?review ?background ?information ?about ?the ?general ?approach ?used ?in ?this ?research, ?covering ?human-??centered ?design?s ?orientation ?to ?be ?informed ?by ?people?s ?sense ?of ?meaning ?and ?value, ?as ?well ?as ?the ?use ?of ?metaphor ?as ?a ?potential ?avenue ?for ?accessing ?people?s ?understanding. ? ?The ?review ?continues ?with ?discussion ?of ?Clay ?Johnson?s ?Information ?Diet ?metaphor, ?reviewing ?his ?claims ?about ?the ?correspondence ?between ?food ?and ?media. ? ?Next, ?information ?on ?the ?health ?effects ?of ?media ?consumption ?demonstrates ?that ?controlling ?media ?consumption ?has ?impact ?beyond ?the ?information ?and ?entertainment. ? ? ?Finally, ?changes ?in ?the ?media ?landscape ?that ?have ?accompanied ?technological ?developments ?are ?reviewed ?to ?provide ?context ?for ?new ?challenges ?facing ?media ?consumers. ? 2.1 In ?pursuit ?of ?happiness: ?Positive ?Psychology ?and ?technology ?A ?key ?motivator ?for ?this ?thesis ?has ?been ?my ?desire ?to ?investigate ?how ?technology ?can ?be ?used ?to ?improve ?people?s ?lives. ?As ?we ?shall ?see, ?the ?field ?of ?positive ?psychology ?has ?been ?studying ?what ?it ?means ?to ?have ?a ?good ?life, ?and ?these ?findings ?have ?been ?expanded ?by ?computer ?scientists ?and ?other ?researchers ?who ?seek ?to ?understand ?in ?what ?ways ?technology ?can ?support ?these ?goals. ?At ?the ?start ?of ?his ?term ?as ?the ?head ?of ?the ?American ?Psychological ?Association ?in ?1998, ?Martin ?Seligman ?faced ?the ?realization ?that ?psychology ?spent ?a ?great ?deal ?of ?time ?understanding ?mental ?disorders, ?but ?did ?not ?have ?as ?much ?to ?say ?about ?how ?to ?make ?normal ?life ?more ?fulfilling. ? ?Borrowing ?a ?term ?from ?Abraham ?Maslow, ?he ?encouraged ?research ?in ?pursuit ?of ?Positive ?Psychology. ?Mihaly ?Csikszentmihalyi ?, ?who ?pioneered ?studies ?of ??flow? ?and ?optimal ?experience, ?joined ?Seligman ?in ?writing ?Positive ?Psychology: ?An ? Introduction ?(Seligman ?& ?Csikszentmihalyi, ?2000) ?and ?encouraging ?other ?researchers ?to ?conduct ?empirical ?studies ?on ?the ?subject. ? ? ?In ?considering ?Positive ?Psychology?s ?aims, ?Scollon ?and ?King ?(2009) ?refer ?to ?the ?two ?types ?of ?happiness ?defined ?by ?Aristotle. ?Hedonistic ?happiness ?is ?based ?on ?maximizing ?pleasurable ?sensations, ?and ?minimizing ?painful ?ones. ?Eudaimonic ?happiness ?is ?based ?on ?satisfaction ?in ?a ?broader ?sense ?and ?comes ?from ?living ?in ?accord ?with ?one?s ?authentic ?self. ?This ?perspective ?focuses ?on ?living ?with ?meaning ?and ?the ?outcomes ?achieved ?from ?actions, ?instead ?of ?just ?the ?sensations ?of ?experience. ?Seligman ?also ?identified ?the ?importance ?of ?interpersonal ?or ?social ?happiness ?as ?what ?he ?called ?a ?third ?pillar ?of ?happiness. ?This ?positive ?approach ?inspired ?researchers ?outside ?of ?psychology. ?Tomas ?Sander ?(2009) ?coined ?the ?term ?Positive ?Computing ?to ?refer ?to ??the ?study ?of ?information ?technology ?from ?the ?perspective ?of ?human ?flourishing.? ?Sander ?explicitly ?draws ?on ?the ?goals ?and ?mechanisms ?identified ?by ?Positive ?Psychology ?research, ?and ?posits ?that ??information ?technology ?is ?uniquely ?positioned ?for ?assisting ?individuals ?with ?their ?flourishing ?in ?a ?way ?that ?is ?effective, ?scalable, ?and ?ethically ?responsible.? ?It ?is ?in ?response ?to ?Sander?s ?call ?to ?action ?that ?this ? ? 4 ? research ?focuses ?on ?how ?we ?can ?use ?technology ?to ?help ?people ?with ?their ?media ?consumption ?needs ?to ?increase ?their ?overall ?happiness ?and ?flourishing. ? ?Riva ?et ?al ?(Riva, ?Ba?os, ?Botella, ?Wiederhold, ?& ?Gaggioli, ?2012) ?built ?on ?the ?different ?characteristics ?of ?personal ?experience ?related ?to ?personal ?well-??being ?to ?develop ?a ?framework ?for ?positive ?technology ?(summarized ?in ?Table ?1). ?There ?is ?opportunity ?to ?engage ?and ?support ?all ?three ?categories ?of ?positive ?experience ?in ?the ?realm ?of ?media ?consumption. ?Some ?of ?people?s ?media ?consumption ?is ?driven ?by ?the ?positive ?experiences ?it ?yields; ?some ?is ?done ?to ?help ?support ?the ?positive ?aspects ?of ?self-??image ?and ?self-??actualization. ?And ?as ?modern ?life ?involves ?a ?great ?deal ?of ?media ?consumption, ?we ?find ?great ?opportunities ?for ?social ?connectedness ?by ?discussing ?media ?with ?our ?friends, ?and ?seeking ?out ?social ?discussions ?around ?particular ?media ?with ?like-??minded ?fans. ? Category ?of ?Positive ?Experience ? Application ?of ?Positive ?Technology ? Hedonistic ? Using ?technology ?to ?foster ?positive ?emotions ?and ?experiences ? Eudaimonic ? Using ?technology ?to ?promote ?engagement ?and ?self-??empowerment ? Interpersonal ?/ ?Social ? Using ?technology ?to ?promote ?social ?integration ?and ?connectedness ? Table ?1. ?Riva ?et ?al. ?(2012) ?propose ?designing ?positive ?technologies ?to ?support ?the ?three ?categories ?of ?positive ? experience ?identified ?by ?Positive ?Psychology. ?Zimmerman ?(2009) ?proposes ?a ?philosophical ?stance ?for ?experience ?design ?he ?calls ?designing ? for ?the ?self: ??design ?of ?products ?that ?help ?people ?move ?closer ?to ?their ?idealized ?sense ?of ?self ?in ?a ?specific ?role ?through ?their ?interaction ?with ?the ?product ?(products ?that ?help ?people ?become ?the ?person ?they ?desire ?to ?be).? ?One ?pattern ?he ?identifies ?is ??making ?long ?term ?goals ?more ?present ?in ?people?s ?lives.? ? ?In ?section ?5.1.1, ?I ?will ?return ?to ?the ?subject ?of ?positive ?computing ?and ?discuss ?in ?further ?detail ?research ?into ?the ?mechanisms ?by ?which ?persuasive ?technology ?can ?bring ?about ?those ?behavior ?changes ?that ?people ?desire. ? ?But ?next, ?I ?turn ?to ?Human-??Centered ?Design ?processes, ?which ?help ?to ?understand ?what ?people ?desire ?in ?the ?first ?place. ? ? 2.2 Human-??centered ?design ?Human-??Centered ?Design ?(HCD, ?aka ?User-??Centered ?Design ?or ?UCD) ?is ?rooted ?in ?the ?premises ?that: ? ?1) people ?are ?experts ?on ?themselves, ?and ? ?2) engaging ?potential ?users ?of ?solutions ?deeply ?and ?frequently ?during ?the ?design ?process ?results ?in ?better ?outcomes ?The ?design ?firm ?IDEO ?defines ?Human-??Centered ?Design ?as ?follows ?(IDEO, ?2009): ? Human-??Centered ?Design ?(HCD) ?is ?a ?process ?and ?a ?set ?of ?techniques ?used ?to ?create ?new ? solutions ?for ?the ?world. ?Solutions ?include ?products, ?services, ?environments, ? organizations, ?and ?modes ?of ?interaction. ? ? 5 ? The ?reason ?this ?process ?is ?called ??human-??centered? ?is ?because ?it ?starts ?with ?the ?people ? we ?are ?designing ?for. ?The ?HCD ?process ?begins ?by ?examining ?the ?needs, ?dreams, ?and ? behaviors ?of ?the ?people ?we ?want ?to ?affect ?with ?our ?solutions. ? We ?seek ?to ?listen ?to ?and ?understand ?what ?they ?want. ?We ?call ?this ?the ?Desirability ?lens. ? We ?view ?the ?world ?through ?this ?lens ?throughout ?the ?design ?process. ?Therefore, ? ?solutions ?can ?be ?made ?more ?effective ?and ?compelling ?by ?engaging ?people ?who ?would ?use ?the ?system ?in ?order ?to ?understand ?their ?values ?and ?needs, ?and ?involving ?them ?in ?the ?design ?process ?throughout ?to ?gain ?evidence ?and ?insight ?as ?early ?in ?the ?design ?process ?as ?possible. ?This ?minimizes ?effort ?wasted ?in ?building ?something ?that ?is ?off ?the ?mark, ?and ?also ?drives ?creations ?of ?solutions ?that ?provide ?superior ?user ?experiences ?(UX), ?which ?leads ?to ?increased ?solution ?adoption ?and ?effectiveness. ? ?Similarly, ?Slywotzky ?(2011) ?suggests ?examining ?the ?hassles ?people ?face ?in ??existing ?products, ?services, ?and ?systems ?that ?cause ?people ?to ?waste ?time, ?energy, ?and ?money? ?which ?cause ??headaches, ?disappointments ?and ?frustrations.? ?Finding ?and ?eliminating ?these ?hassles ?is ?a ?design ?strategy ?for ?creating ?disruptive ?solutions ?which ?people ?will ?seek ?out ?and ?adopt ?in ?favor ?of ?incumbent ?solutions ?which ?still ?suffer ?from ?those ?hassles. ?Throughout ?this ?research ?I ?sought ?to ?learn ?from ?people ?using ?a ?variety ?of ?methods. ?Specific ?methods ?were ?individual ?interviews ?and ?using ?prototypes ?as ?tools ?to ?gather ?further ?feedback ?and ?more ?concrete ?understanding ?of ?people?s ?needs ?and ?ways ?to ?meet ?them. ?Additional ?background ?on ?specific ?methods ?used ?in ?different ?phases ?of ?the ?research ?is ?provided ?in ?each ?research ?section. ? 2.3 Use ?of ?metaphor ?in ?design ?Metaphor ?can ?be ?used ?to ?enhance ?understanding. ?In ?design, ?there ?are ?two ?directions ?where ?understanding ?is ?needed. ?Most ?often, ?people ?think ?of ?using ?metaphors ?in ?the ?design ?of ?software ?in ?order ?to ?help ?the ?users ?understand ?how ?to ?use ?the ?software. ?But ?metaphor ?can ?also ?play ?a ?useful ?role ?in ?helping ?designers ?understand ?the ?problem ?domain. ?My ?research ?explores ?this ?latter ?aspect. ? ? 2.3.1 Using ?metaphor ?to ?help ?users ?understand ?software ?Designers ?and ?researchers ?have ?often ?discussed ?use ?of ?metaphors ?in ?solutions ?by ?having ?the ?solution ?embody ?a ?metaphor ?so ?that ?users ?can ?more ?easily ?understand ?what ?it ?does ?and ?how ?to ?operate ?it ?(Norman, ?2002). ?The ?canonical ?example ?is ?the ?desktop ?metaphor ?used ?by ?personal ?computer ?graphical ?user ?interfaces. ?Many ?other ?examples ?exist: ?for ?example, ?the ?metaphor ?of ?a ?tabbed ?notebook ?binder ?to ?organize ?information ?was ?used ?in ?Tabworks ?(Moll-??Carrillo, ?Salomon, ?Marsh, ?Fulton ?Suri, ?& ?Spreenberg, ?1995) ?and ?was ?later ?adopted ?by ?other ?software ?such ?as ?Microsoft?s ?OneNote. ? ?A ?related ?use ?of ?metaphor ?in ?software ?design, ?which ?has ?been ?the ?subject ?of ?a ?great ?deal ?of ?discussion ?in ?User ?Experience ?(UX) ?and ?Human ?Computer ?Interaction ?(HCI) ?communities ?in ?recent ?years, ?is ?skeuomorphism. ?See ?for ?example ?(Hobbs, ?2012) ?and ?(Greif, ?2013). ?Skeuomorphism ?goes ?beyond ?use ?of ?a ?metaphor ?of ?a ?real ?world ?object ?that ?performs ?the ?same ?function ?in ?its ?design; ?it ?also ?includes ?graphic ?elements, ?even ?including ?non-??functional ?ornamentation, ?to ?make ?its ?appearance ?a ?literal ?imitation ?of ?the ?metaphor?s ?source. ?Figure ?2 ?shows ?two ?different ?carpenter?s ?level ?applications; ?the ?one ?on ?the ?left ?is ?highly ?skeuomorphic. ?The ?one ?on ?the ?right ?provides ?the ?same ?functionality, ?but ?does ?not ?have ?the ?same ?degree ?of ?resemblance ?to ?a ?real-??world ?product. ? ? 6 ? ? Figure ?2. ?The ?two ?mobile ?applications ?shown ?here ?perform ?the ?same ?function ?with ?visual ?designs ?that ?contain ? higher ?(Stanley ?Level, ?left) ?and ?lower ?(Levelbot, ?right) ?use ?of ?skeuomorphism ?(resemblance ?to ?physical ?objects ?that ? perform ?the ?same ?function). ?One ?concern ?about ?the ?use ?of ?metaphor ?in ?solutions ?is ?that ?it ?depends ?upon ?the ?user ?of ?the ?solution ?understanding ?the ?metaphor; ?if ?they ?do ?not ?know ?the ?metaphor?s ?source, ?then ?they ?may ?not ?be ?able ?to ?recognize ?how ?they ?are ?supposed ?to ?use ?the ?solution. ?Shen ?et ?al. ?(Shen, ?Woolley, ?& ?Prior, ?2006) ?point ?out ?that ?many ?metaphors ?are ?culturally ?specific ?and ?may ?not ?work ?well ?across ?all ?cultures, ?so ?designers ?should ?take ?care ?to ?consider ?diverse ?audience ?backgrounds ?when ?designing ?solutions ?based ?on ?a ?metaphor. ? ?Kay ?(1990) ?cautions ?that ??metaphor ?is ?a ?poor ?metaphor ?for ?what ?is ?needed? ?and ?warns ?that ?taking ?metaphors ?too ?far ?can ?be ?harmful ?if, ?in ?seeking ?to ?be ?faithful ?to ?the ?metaphor, ?they ?bring ?limitations ?into ?the ?solution ?which ?do ?not ?need ?to ?be ?present. ? ?But ?in ?addition ?to ?applying ?metaphor ?in ?the ?design ?by ?embodying ?a ?metaphor ?in ?a ?solution ?so ?that ?the ?users ?can ?understand ?the ?solution, ?there ?is ?another ?use ?of ?metaphor ?available ?to ?HCD, ?and ?this ?is ?what ?I ?will ?focus ?on ?in ?this ?research. ? 2.3.2 Using ?metaphor ?to ?help ?designers ?understand ?problems ?Metaphors ?can ?be ?applied ?in ?the ?research ?phase ?to ?help ?the ?designers ?gain ?insights ?into ?needs ?and ?gaps ?which ?the ?solution ?design ?can ?address. ? ? ?Madsen ?(1994) ?describes ?several ?cases ?of ?using ?metaphors ?in ?the ?research ?phase ?by ?having ?users ?generate ?or ?respond ?to ?alternative ?metaphors ?and ?asking ?them ?to ?consider ?their ?domain ?in ?light ?of ?those ?metaphors. ?For ?example, ?in ?a ?library ?system ?project, ??the ?staff ?was ?challenged ?by ?three ?different ?metaphorical ?views ?of ?what ?a ?library ?is ?or ?could ?be. ?The ?three ?metaphors ?were ??the ?warehouse,? ??the ?store,? ?and ??the ?meeting ?place?? ?(p58). ?In ?another ?case, ?stakeholders ?in ?a ?production ?planning ?system ?were ?asked ?to ?brainstorm ?possible ?metaphors ?for ?the ?process, ?and ?came ?up ?with ?many ?alternatives ?including ?a ?travel ?agency, ?a ?bakery, ?a ?soccer ?match, ?and ?raising ?cattle. ?Note ?that ?both ?of ?Madsen?s ?examples ?assume ?many ?metaphors ?will ?be ?generated, ?whether ?brainstormed ?by ?the ?users ?or ?suggested ?by ?the ?researchers, ?before ?ultimately ?selecting ?one ?or ?more. ?Madsen ?ends ?by ?deriving ?several ?guidelines ?for ?using ?metaphor ?in ?research, ?which ?I ?have ?summarized ?in ?Table ?2. ?I ?will ?apply ?several ?of ?these ?strategies, ?especially ?in ?identifying ?metaphors ?for ?use ?in ?research. ? ? ? ? ? ? 7 ? Generating ?metaphors ?for ?use ?in ? research ? Evaluating ?metaphors ?for ? selection ?as ?the ?basis ?for ?design ? Developing ?the ?selected ? metaphor ?for ?use ?in ?design ? Listen ?to ?how ?users ?understand ? existing ?systems ? Build ?on ?already-??existing ? metaphors ? Use ?predecessor ?artifacts ?as ? metaphors ? Look ?for ?real-??world ?events ? exhibiting ?key ?aspects ? ? Choose ?a ?metaphor ?with ?a ?rich ? structure ? Evaluate ?the ?applicability ?of ?the ? structure ? Choose ?a ?metaphor ?suited ?to ?the ? audience ? Choose ?metaphors ?with ?well-?? understood ?literal ?meanings ? Choose ?metaphors ?with ?a ? conceptual ?distance ?between ?the ? source ?and ?the ?metaphorical ? meaning ? Have ?at ?least ?one ?concept ? bridging ?the ?source ?domain ?and ? the ?target ?domain ? Do ?not ?necessarily ?explicitly ? incorporate ?the ?metaphor ?in ?the ? final ?design ? ? Elaborate ?the ?triggering ?concept ? Look ?for ?new ?meanings ?for ?the ? concept ? Restructure ?the ?perception ?of ? reality ? Elaborate ?assumptions ? Tell ?the ?metaphor?s ?story ? Identify ?the ?unused ?part ?of ?the ? metaphor ? Generate ?conflicting ?accounts ? based ?on ?different ?metaphors ? ? Table ?2. ?Madsen ?(1994) ?proposes ?guidelines ?for ?applying ?metaphor ?in ?different ?phases ?of ?research ?and ?design. ?Lakoff ?and ?Johnson?s ?Metaphors ?We ?Live ?By ?(1980) ?discussed ?how ?deeply ?embedded ?metaphors ?are ?in ?our ?language ?and ?culture. ?Their ?work ?points ?the ?way ?to ?using ?the ?existing ?metaphors ?that ?are ?already ?part ?of ?how ?people ?talk ?about ?certain ?topics, ?and ?suggests ?that ?identifying ?and ?exploring ?the ?metaphors ?people ?already ?use ?will ?provide ?far ?more ?power ?and ?insight ?than ?metaphors ?that ?are ?spontaneously ?or ?arbitrarily ?generated, ?precisely ?because ?the ?existing ?metaphor ?has ?already ?deeply ?affected ?how ?people ?who ?share ?the ?metaphor ?conceive ?of ?the ?domain ?it ?describes. ? ?With ?awareness ?of ?this ?aspect ?of ?metaphor ?on ?shaping ?people?s ?understanding, ?Carpenter ?(2008) ?explains ?how ?using ?metaphor ?can ?be ?both ?beneficial ?and ?inimical ?to ?gaining ?understanding ?in ?qualitative ?research. ?Fittingly, ?Carpenter ?uses ?a ?metaphor ?in ?his ?explanation: ?illumination ?for ?understanding. ?Table ?3 ?summarizes ?the ?benefits ?and ?potential ?drawbacks ?of ?this ?use ?of ?metaphor. ? ?With ?this ?understanding ?of ?the ?potential ?benefits, ?we ?can ?see ?how ?using ?metaphor ?for ?this ?investigation ?is ?appropriate ?for ?several ?reasons. ?First, ?we ?are ?all ?media ?consumers, ?so ?the ?process ?is ?extremely ?familiar ?to ?us; ?adopting ?a ?new ?viewpoint ?through ?use ?of ?metaphor ?may ?help ?us ?perceive ?things ?we ?normally ?pay ?no ?attention ?to. ?Second, ?evoking ?emotion ?can ?be ?very ?helpful ?for ?identifying ?what ?is ?important ?to ?people ?and ?where ?they ?may ?have ?unmet ?needs. ?And ?third, ?we ?may ?be ?able ?to ?identify ?solutions ?that ?work ?in ?food ?so ?we ?can ?apply ?them ?to ?media. ? ? ? ? ? 8 ? Shedding ?Light ?(benefits ?to ?understanding) ? Casting ?Shadows ?(potential ?problems) ? Assist ?understanding ?a ?familiar ?process ?in ?a ?new ? light ? Evoke ?emotion ? Suggest ?appropriate ?interventions ? Providing ?structure ?to ?the ?data ? ? Mixing ?metaphors ? ? Not ?following ?through ?or ?abandoning ?the ?metaphor ? Metaphors ?that ?do ?not ?fit ?the ?data ? Oversimplifying ?or ?overshadowing ?the ?data ? Projecting ?polarizing ?ideologies ? Misinterpreting ?cultural ?metaphors ? Table ?3. ?Carpenter ?(2008) ?identifies ?ways ?that ?using ?metaphor ?can ?help ?and ?harm ?understanding ?in ?qualitative ? research. ?Casakin ?(2007, ?2011) ?and ?Hey ?et ?al. ?(Hey, ?Linsey, ?Agogino, ?& ?Wood, ?2008) ?contend ?that ?not ?much ?research ?has ?been ?done ?on ?the ?efficacy ?of ?using ?metaphor ?in ?design. ?Casakin ?studied ?the ?use ?of ?metaphor ?in ?the ?architectural ?design ?process ?and ?found ?evidence ?that ?metaphors ?can ?be ?particularly ?helpful ?in ?the ?early ?stages ?of ?design, ?specifically ?for ?developing ?an ?understanding ?of ?the ?problems ?to ?be ?solved. ?Hey ?et ?al. ?describe ?how ?metaphor ?can ?be ?used ?in ?design: ?both ?in ?reframing ?and ?describing ?a ?problem, ?as ?well ?as ?in ?finding ?solutions ?to ?that ?problem. ?So ?there ?is ?precedence ?for ?using ?metaphor ?in ?research ?and ?design, ?and ?it ?seems ?to ?be ?well-??suited ?for ?the ?current ?topic ?of ?inquiry. ?Section ?3.1 ?describes ?the ?methodological ?approach ?applied ?to ?investigate ?these ?topics ?through ?use ?of ?metaphor. ?Let ?us ?now ?turn ?back ?to ?the ?metaphor ?that ?triggered ?this ?line ?of ?inquiry: ?Clay ?Johnson?s ??information ?diet.? ? 2.4 The ?Information ?Diet: ?applying ?the ?metaphor ?of ?food ?to ?media ? ?Clay ?Johnson ?(2012) ?coined ?the ?term ?information ?diet ?(ID) ?as ?a ?way ?to ?reframe ?our ?struggles ?with ?information ?as ?a ?health ?problem, ?rather ?than ?a ?problem ?of ?productivity ?and ?efficiency. ?He ?also ?advocates ?treating ?our ?information ?consumption ?as ?a ?food ?diet, ?making ?conscious ?choices ?that ?include ?consideration ?of ?the ?physiological ?outcomes ?and ?ethical ?results. ? ?Johnson ?draws ?parallels ?between ?what ?has ?happened ?with ?modern ?industrialized ?food ?systems ?and ?information ?systems. ?He ?relays ?a ?familiar ?narrative ?about ?the ?modern ?food ?system ?(see ?also ?Hauter, ?2012; ?Moss, ?2013; ?and ?Schlosser, ?2001). ?This ?narrative ?claims ?that ?with ?an ?industrial ?emphasis ?on ?profitability ?and ?efficiency, ?food ?becomes ?standardized, ?processed, ?and ?increasingly ?engineered ?to ?exploit ?human ?characteristics ?that ?evolved ?in ?a ?context ?of ?scarcity, ?such ?as ?a ?preference ?for ?salts ?and ?fats. ?People?s ?diet ?habits ?have ?also ?changed, ?driven ?by ?both ?societal ?changes ?and ?advertising: ?things ?that ?were ?once ?occasional ?treats ?are ?now ?mainstays ?of ?some ?people?s ?diets, ?and ?serving ?sizes ?have ?also ?shot ?upwards. ?The ?net ?result ?has ?been ?epidemic ?levels ?of ?diet-??related ?health ?problems. ? ?Johnson ?claims ?that ?the ?same ?strategies ?of ?optimizing ?content ?for ?maximum ?consumption ?and ?profitability ?have ?been ?adopted ?by ?many ?modern ?media ?producers, ?who ?are ?increasingly ?part ?of ?larger ?corporations ?which ?expect ?maximized ?profit ?and ?efficiency. ?This ?drives ?creation ?of ?media ?that ?will ?be ?consumed ?by ?the ?most ?for ?the ?lowest ?cost ?of ?production. ?A ?name ?often ?used ?for ?the ?most ?prolific ?of ?these ?modern ?media ?producers ?is ? content ?farms; ?the ?farming ?reference ?here ?is ?to ?the ?industrialized ?version ?of ?modern ?agriculture, ?not ?the ?romantic ?image ?of ?the ?small ?family ?farm. ? ? ? 9 ? So, ?the ?argument ?goes, ?we ?see ?the ?proliferation ?of ?media ?choices ?that ?are ?attractive ?and ?require ?little ?engagement ?to ?consume, ?though ?they ?provide ?little ?of ?lasting ?worth ?to ?the ?consumer. ?This ?content ?traffics ?in ?affirmation ?and ?reinforcement ?of ?beliefs ?? ?as ?Johnson ?puts ?it, ??who ?wants ?to ?hear ?the ?truth ?when ?they ?can ?hear ?that ?they ?are ?right?? ?(p8) ?? ?sensationalism, ?prurience, ?and ?fear. ?Johnson ?draws ?a ?sharp ?contrast ?between ?that ?sort ?of ?content ?and ?information ?which ?has ?higher ??nutritional ?value? ?but ?which ?takes ?more ?time ?and ?money ?to ?produce, ?such ?as ?investigative ?journalism. ?This ?information ?also ?takes ?more ?effort ?to ?consume, ?as ?it ?does ?not ?simply ?reinforce ?existing ?notions ?or ?provide ?immediate ?stimulation, ?and ?may ?raise ?awareness ?of ?problems ?that ?need ?to ?be ?addressed. ? ?There ?is ?an ?obvious ?parallel ?here ?between ?highly ?processed ?food ?that ?is ?appealing ?on ?the ?surface, ?and ?it ?takes ?less ?energy ?to ?digest, ?and ?yields ?less ?nutrients ?than ?healthier ?foods; ?the ?same ?is ?true ?with ?modern ??junk ?food? ?media ?like ?celebrity ?gossip ?and ?reality ?shows. ? ?Johnson ?brings ?another ?concept ?from ?the ?domain ?of ?food ?to ?media ?consumption ?by ?proposing ?a ?prescriptive ?information ?diet. ?This ??info-??veganism? ?diet ?adopts ?vegan ?principles ?and ?tactics: ? ? Avoid ?highly ?processed ?information ?? ?favor ?original ?sources ?and ?on-??the ?ground ?reports ?over ?punditry. ? ? Take ?control ?of ?your ?consumption ?technology ?so ?you ?are ?not ?responding ?and ?reacting ?to ?information ?coming ?at ?you, ?but ?instead ?choosing ?what ?information ?to ?seek ?out ?and ?consume. ? ? Consider ?the ?impacts ?of ?your ?consumption ?choices ?on ?your ?health ?and ?on ?society ?as ?a ?whole ?? ?if ?we ?keep ?choosing ?unhealthy ?information, ?then ?that ?is ?what ?producers ?will ?provide. ? ? Consume ?locally ?? ?focus ?on ?information ?about ?what ?is ?happening ?geographically ?close ?to ?you ?and ?your ?local ?community, ?and ?what ?is ?happening ?to ?people ?who ?are ?socially ?close ?to ?you. ? ?Johnson ?thinks ?that ?people?s ?beliefs ?will ?be ?changed ?by ?changing ?the ?kind ?of ?information ?they ?consume, ?engaging ?their ?critical ?faculties ?more; ?and ?that ?society ?as ?a ?whole ?can ?make ?better ?decisions ?if ?we ?all ?improve ?our ?information ?habits. ?Pariser ?(2011) ?likewise ?warns ?that ?we ?are ?in ?danger ?of ?being ?trapped ?in ??the ?filter ?bubble? ?by ?self-??selecting ?into ?isolated ?groups ?who ?choose ?a ?biased ?media ?diet, ?rejecting ?sources ?which ?conflict ?with ?our ?views. ? ?But ?it ?may ?not ?be ?the ?case ?that ?changing ?the ?information ?we ?consume ?will ?be ?sufficient ?to ?change ?our ?beliefs. ?A ?recent ?study ?of ?the ?mechanisms ?of ?polarization ?(Dandekar, ?Goel, ?& ?Lee, ?2013) ?shows ?that ?the ?problem ?may ?go ?deeper ?than ?simply ?what ?information ?we ?are ?exposed ?to ?(or ?choose ?to ?expose ?ourselves ?to). ?Even ?when ?exposed ?to ?the ?same ?information, ?we ?have ?biased ?assimilation ?-?? ?what ?we ?take ?from ?it ?depends ?heavily ?on ?our ?existing ?beliefs ?and ?we ?tend ?to ?give ?more ?weight ?to ?that ?which ?supports. ? ?Also, ?Johnson?s ?focus ?on ?information ?does ?seem ?to ?miss ?out ?on ?some ?of ?the ?value ?that ?people ?get ?from ?media ?consumption. ?We ?do ?not ?eat ?purely ?for ?nutrients, ?and ?it ?is ?not ?only ?to ?gain ?information ?that ?we ?choose ?to ?consume ?media. ?But ?here, ?too, ?we ?can ?draw ?from ?the ?realm ?of ?food ?for ?an ?idea ?of ?what ?may ?be ?missing ?from ?this ?conception ?? ?I ?will ?explore ?this ?further ?in ?section ?2.6. ?Additionally, ?while ?Johnson ?proposes ?a ?prescriptive ?diet, ?he ?does ?not ?have ?much ?in ?the ?way ?of ?practical ?advice ?about ?how ?to ?adhere ?to ?that ?diet. ?It?s ?one ?thing ?to ?know ?that ?you ?should ? ? 10 ? reduce ?your ?consumption ?in ?one ?category ?and ?increase ?another, ?and ?to ?form ?the ?intention ?to ?do ?so, ?but ?it ?is ?in ?actually ?carrying ?through ?on ?these ?good ?intentions ?that ?many ?people ?get ?stuck. ?Here ?too, ?I ?will ?examine ?what ?people ?do ?in ?the ?realm ?of ?food ?and ?see ?how ?it ?can ?be ?applied ?to ?problems ?of ?media ?consumption. ?On ?the ?whole, ?I ?found ?Johnson?s ?identification ?of ?this ?metaphor ?quite ?compelling. ?The ?metaphor ?of ?food ?for ?information ?is ?one ?such ?that ?is ?deeply ?embedded ?in ?Western ?culture. ?The ?Tree ?of ?Knowledge ?in ?the ?Garden ?of ?Eden, ?and ?the ?command ?to ?Ezekiel ?to ??eat ?this ?book? ?(quoted ?above) ?are ?but ?two ?early ?instances. ?Lakoff ?and ?Johnson ?identified ?many ?other ?modern ?examples, ?such ?as ??He ?devoured ?that ?book,? ??This ?is ?the ?meaty ?part ?of ?the ?paper,? ?and ??All ?this ?paper ?has ?in ?it ?are ?raw ?facts, ?half-??baked ?ideas, ?and ?warmed-??over ?theories.? ? ?We ?also ?talk ?about ?people?s ?subjective ?media ?preferences ?as ?a ?matter ?of ?taste. ?We ?consume ?both ?food ?and ?information, ?and ?we ?are ?products ?of ?what ?we ?consume. ?Eating ?food ?provides ?us ?with ?calories ?and ?nutrients, ?while ?consuming ?media ?provides ?us ?with ?information. ? ?I ?wondered ?if ?this ?food ?metaphor ?could ?be ?leveraged ?to ?help ?better ?understand ?people?s ?problems ?with ?media ?consumption ?and ?thus ?inform ?the ?design ?of ?solutions ?that ?will ?meet ?their ?needs ?and ?support ?their ?values. ?In ?Section ?3, ?I ?explore ?the ?metaphor ?further ?with ?interview ?subjects. ? ? 2.5 What ?do ?we ?know ?about ?food ?that ?informs ?media? ?In ?order ?to ?expand ?the ?investigation ?of ?food ?as ?a ?metaphor ?for ?media, ?I ?review ?some ?of ?what ?we ?know ?about ?food ?consumption ?that ?may ?inform ?and ?inspire ?designs ?of ?solutions ?to ?help ?manage ?information ?consumption. ? ? 2.5.1 Producers ?exploit ?taste ?to ?increase ?profitability ?Many ?critics ?(Hauter, ?2012; ?Petrini, ?2003; ?Portinari, ?1989; ?Schlosser, ?2001) ?have ?described ?that ?the ?food ?we ?consume ?is ?increasingly ?processed ?and ?produced ?with ?lack ?of ?concern ?for ?the ?health ?effects ?on ?its ?consumers. ?Johnson ?argues ?that ?this ?pattern ?is ?being ?followed ?in ?media, ?to ?much ?the ?same ?effect. ?Moss ?(2013) ?reports ?on ?the ?subject ?with ?unprecedented ?cooperation ?and ?detail ?from ?sources ?inside ?the ?industry, ?relating ?how ?and ?why ?producers ?of ?processed ?foods ?have ?gone ?about ?explicitly ?engineering ?their ?products ?to ?be ?maximally ?efficient ?in ?prompting ?people ?to ?consume ?more ?of ?them, ?particularly ?by ?manipulating ?the ?amounts ?of ?sugar, ?salt ?and ?fat ?they ?contain. ?These ?three ?food ?categories ?were ?not ?present ?in ?abundance ?through ?much ?of ?human ?evolution, ?yet ?they ?are ?needed ?in ?some ?amount ?for ?survival, ?so ?we ?have ?evolved ?to ?find ?them ?extremely ?appetizing ?so ?they ?would ?be ?consumed ?when ?available. ?But ?now ?that ?we ?have ?an ?abundance ?of ?food ?available ?to ?much ?of ?the ?world?s ?population, ?and ?in ?fact ?these ?ingredients ?can ?be ?produced ?much ?more ?inexpensively ?than ?more ?nutritious ?options, ?our ?food ?itself ?is ?becoming ?unhealthy ?for ?us ?in ?order ?to ?make ?us ?eat ?more ?of ?it. ?Worse, ?as ?we ?consume ?more ?processed ?food, ?we ?find ?that ?alternatives ?which ?have ?not ?been ??pumped ?up? ?taste ?less ?appealing. ? ?Johnson ?claims ?this ?same ?vicious ?cycle ?is ?affecting ?modern ?media ?consumers ?and ?producers ?as ?well. ?It ?can ?be ?cheap ?to ?produce ?content ?that ?is ?appealing ?to ?prurient ?interests. ?And ?the ?media ?producers ?do ?know ?exactly ?what ?appeals. ?As ?more ?of ?our ?media ?consumption ?behavior ?is ?digitally ?mediated, ?more ?of ?it ?can ?be ?tracked ?than ?before. ?Once, ?publishers ?knew ?which ?books ?sold, ?but ?not ?necessarily ?who ?purchased ?them. ?Now ?they ?can ?see ?information ?about ?our ?consumption ?at ?a ?much ?more ?granular ?level ?than ?before ?? ?not ?just ?knowing ?what ?TV ?show ?is ?getting ?better ?ratings, ?but ?knowing ?which ?30-??second ?segments ?are ?fast-??forwarded ?through ?by ?which ?viewers, ?and ?which ?viewers ?change ?channels ?at ?that ?point. ?So ? ? 11 ? the ?media ?equivalents ?of ?salt, ?fat ?and ?sugar ?are ?being ?identified ?on ?a ?personal ?level, ?and ?we ?are ?increasingly ?being ?fed ?a ?media ?diet ?that ?is ?just ?what ?we ?find ?most ?appealing ?? ?though ?not ?necessarily ?what ?we ?want ?to ?be ?consuming ?in ?the ?long ?term, ?or ?in ?the ?relative ?amounts ?that ?we ?would ?like. ? ? 2.5.2 Appetite ?and ?satiety ?responds ?to ?variety ?Taste-??specific ?satiety ?(Havermans, ?Janssen, ?Giesen, ?Roefs, ?& ?Jansen, ?2009) ?is ?another ?concept ?from ?the ?realm ?of ?food ?that ?we ?will ?see ?applying ?to ?media ?consumption. ?Havermans ?et ?al. ?reference ?a ?distinction ?between ?food ?liking ?and ?food ?wanting. ?Food ?liking ?is ?the ?degree ?to ?which ?people ?find ?certain ?foods ?pleasurable ?to ?eat ?in ?general, ?and ?it ?tends ?to ?change ?rarely. ?Food ?wanting ?(people?s ?appetite ?to ?consume ?a ?food) ?which ?varies ?considerably ?over ?short ?periods, ?such ?as ?while ?eating ?a ?meal. ?People ?can ?be ?full ?of ?one ?kind ?of ?food ?and ?not ?want ?to ?eat ?any ?more ?of ?it, ?but ?able ?and ?willing ?to ?eat ?more ?if ?a ?different ?kind ?of ?food ?or ?flavor ?is ?available. ? ?Their ?liking ?or ?taste ?for ?that ?food ?does ?not ?change ?as ?they ?eat ?it, ?but ?their ?appetite ?for ?it ?does. ?In ?Sections ?3.5 ?and ?4.2 ?I ?discuss ?how ?food-??liking ?as ?long-??term, ?relatively ?stable ?tastes ?and ?food-??wanting ?as ?short-??term, ?frequently ?changing ?appetites, ?both ?apply ?to ?our ?media ?habits. ? 2.5.3 Consuming ?without ?thinking ?Brian ?Wansink?s ?research ?at ?the ?Cornell ?University ?Food ?and ?Brand ?Lab, ?summarized ?in ?his ?book ?Mindless ?Eating ?(2006), ?shows ?that ?much ?of ?our ?food ?consumption ?behavior ?is ?unconscious. ?Diets ?that ?rely ?on ?conscious ?intent ?to ?change ?behavior ?are ?less ?effective, ?especially ?in ?the ?long ?term. ?A ?more ?effective ?approach ?is ?to ?change ?circumstances ?to ?make ?the ?preferred ?choices ?and ?quantities ?easier ?to ?select, ?even ?when ?on ??autopilot.? ?The ?following ?are ?examples ?of ?factors ?that ?were ?found ?to ?affect ?consumption: ? ? The ??See-??Food ?diet.? ?Named ?because ?you ?eat ?what ?you ?see. ?Making ?something ?more ?or ?less ?visible ?to ?moderate ?its ?consumption ?? ?candies ?in ?a ?clear ?jar ?vs. ?an ?opaque ?one, ?or ?plates ?of ?food ?covered ?in ?clear ?plastic ?wrap ?vs. ?aluminum ?foil ? ? ? Variety. ?Having ?multiple ?flavors ?to ?choose ?from ?increases ?consumption; ?when ?we ?are ?tired ?of ?one ?flavor, ?we ?can ?switch ?to ?another ?to ?address ?taste-??specific ?satiety ? ? Availability. ?Seeing ?foods ?presented ?in ?large ?volume ?increases ?consumption. ?We ?take ?more ?peanut ?butter ?from ?a ?five-??pound ?jar ?than ?from ?a ?1-??pound ?jar; ?we ?take ?a ?bigger ?serving ?of ?snacks ?from ?a ?gallon ?bowl ?than ?from ?a ?half-??gallon ?bowl. ? ? Stock. ?If ?we ?have ?a ?large ?volume ?of ?an ?item ?in ?our ?cupboards ?(for ?example, ?we ?just ?made ?a ?bulk ?purchase ?at ?a ?warehouse ?club) ?we ?will ?increase ?our ?consumption ?of ?it ?until ?our ?personal ?inventory ?of ?it ?is ?down ?to ?what ?we ?consider ?to ?be ?normal ?levels. ? ? Accessibility. ?We ?eat ?more ?candies ?from ?a ?container ?a ?few ?steps ?away ?vs. ?across ?the ?room. ? ? Attention. ?Eating ?while ?watching ?TV ?distracts ?you ?from ?paying ?attention ?to ?what ?you ?are ?eating ?and ?your ?internal ?satiety ?signals ?which ?leads ?you ?to ?eat ?more ?than ?you ?would ?otherwise. ? ?I ?draw ?on ?some ?of ?these ?in ?developing ?prototypes ?(see ?Section ?5). ? ? ? 12 ? 2.6 Information ?vs. ?media: ?experience, ?form, ?and ?content ?While ?Johnson?s ?information ?diet ?metaphor ?emphasizes ?the ?information ?content ?of ?our ?media ?consumption, ?I ?must ?also ?acknowledge ?the ?importance ?of ?the ?medium ?by ?which ?the ?information ?is ?conveyed, ?and ?the ?importance ?of ?the ?experiences ?of ?consumption. ?The ?people ?I ?interviewed ?suggested ?that ?perhaps ?a ?better ?analogy ?to ?the ?information ?component ?of ?our ?media ?diet ?is ?the ?nutritional ?component ?of ?our ?food ?diet; ?they ?told ?me ?there ?is ?more ?to ?their ?food ?and ?media ?consumption ?than ?just ?the ?information ?and ?nutrients ?it ?yields. ?This ?section ?explores ?some ?background ?research ?to ?expand ?on ?those ?distinctions. ? ?K?ng, ?Picard ?and ?Towse ?(K?ng, ?Picard, ?& ?Towse, ?2008) ?define ?media ?as ??technologies ?(print, ?radio, ?television, ?sound ?recording ?and ?such ?like) ?through ?which ?content ?created ?for ?groups ?of ?consumers ?is ?moved ?and ?organized.? ?Media ?includes ?mechanisms ?such ?as ?emails, ?text ?messages, ?and ?social ?networks ?that ?carry ?exchanges ?of ?content ?intended ?for ?small ?groups ?or ?even ?individuals. ?As ?McLuhan?s ??the ?media ?is ?the ?message? ?(1964) ?points ?out, ?the ?media ?can ?be ?as ?important ?as ?the ?content ?it ?conveys ?(Federman, ?2004). ?Therefore, ?the ?term ?media ?here ?refers ?to ?the ?combination ?of ?the ?technologies ?and ?the ?content ?they ?convey. ? ?We ?place ?a ?great ?deal ?of ?importance ?on ?the ?aesthetic ?and ?emotional ?experiences ?of ?consumption ?of ?both ?food ?and ?media, ?beyond ?the ?value ?of ?the ?nutrition ?or ?information ?we ?receive. ?As ?the ?Slow ?Food ?manifesto ?(Portinari, ?1989) ?points ?out, ?we ?value ?the ??suitable ?doses ?of ?guaranteed ?sensual ?pleasure ?and ?slow, ?long-??lasting ?enjoyment? ?we ?get ?from ?the ?sensory, ?social, ?and ?emotional ?experiences ?of ?consuming ?food; ?this ?goes ?well ?beyond ?merely ?meeting ?our ?survival ?requirements ?in ?the ?most ?efficient ?manner ?(Petrini, ?2003). ? ?Similarly, ?we ?value ?the ?activities ?and ?experiences ?around ?media, ?even ?when ?it ?does ?not ?provide ?needed ?information. ?These ?include ?collecting, ?preparing, ?sharing, ?and ?discussing, ?in ?addition ?to ?the ?experience ?of ?consumption ?itself. ? ?The ?value ?we ?get ?from ?media ?consumption ?includes ?the ?experience ?of ?media?s ?form ?and ?its ?content, ?as ?well ?as ?extracting ?information ?and ?meaning ?from ?it. ?Therefore, ?having ?been ?informed ?by ?Johnson?s ?Information ?Diet ?concept ?to ?use ?the ?lens ?of ?food ?to ?apply ?to ?our ?media ?habits, ?I ?expanded ?the ?consideration ?to ?include ?the ?entirety ?of ?our ?media ?experience. ? ? 2.7 Health ?effects ?of ?media ?consumption ?What ?we ?eat ?is ?a ?key ?factor ?affecting ?many ?aspects ?of ?health, ?including ?life ?expectancy, ?growth, ?disease, ?complexion, ?mood, ?onset ?of ?puberty, ?weight, ?metabolism, ?and ?energy ?levels ?(as ?reviewed ?in ?Dauncey, ?2009; ?Marcus ?& ?Kalarchian, ?2003). ?Similarly, ?our ?IDs ?have ?effects ?beyond ?the ?experience ?of ?the ?content. ?So ?our ?media ?consumption ?has ?impact ?on ?our ?lives ?far ?beyond ?the ?moment ?of ?consumption, ?and ?giving ?people ?better ?control ?over ?their ?media ?consumption ?can ?yield ?real-??world ?benefits ?to ?their ?health ?and ?wellness. ?Some ?examples ?include: ? ? Media ?habits ?can ?affect ?sleep, ?which ?impacts ?health ?(Bauer ?et ?al., ?2012; ?Garrison ?& ?Christakis, ?2012) ? ? ? Media ?habits ?can ?affect ?physical ?fitness; ?time ?spent ?on ?the ?couch ?watching ?TV ?or ?playing ?videogames ?decreases ?physical ?activity ?and ?exercise. ?(Todd ?et ?al., ?2008) ? ? ? Consumption ?of ?violence-??filled ?media ?has ?been ?linked ?to ?increased ?aggression ?and ?decreased ?pro-??social ?behavior ?(Anderson, ?Bushman, ?& ?Anderson, ?2001; ?Huesmann, ? ? 13 ? 2007) ?though ?other ?meta-??analyses ?challenge ?these ?conclusions ?(Ferguson ?& ?Kilburn, ?2009). ? ? ? Media ?messages ?that ?convey ?societal ?pressures ?around ?body ?image ?are ?a ?significant ?factor ?in ?causing ?and ?sustaining ?eating ?disorders; ?increased ?exposure ?to ?such ?messages ?is ?causally ?correlated ?with ?increased ?disorders ?(Thompson ?& ?Heinberg, ?1999). ?The ?same ?research ?shows ?that ?different ?media ?messages ?can ?be ?effectively ?used ?as ?interventions ?to ?counteract ?those ?influences. ? ?The ?American ?Academy ?of ?Pediatrics ?(2011) ?cites ?dozens ?of ?such ?studies ?on ?the ?varied ?effects ?of ?media ?consumption ?on ?a ?wide ?range ?of ?physical, ?mental, ?and ?emotional ?health ?issues ?to ?support ?recommendations ?that ?the ?Academy ?now ?makes ?about ?media ?consumption ?for ?children, ?as ?they ?have ?long ?done ?for ?nutrition ?and ?exercise. ? ?Overall, ?there ?is ?ample ?evidence ?that ?media ?consumption ?habits ?can ?have ?real-??world ?health ?impacts. ? ? 2.8 The ?changing ?media ?landscape ?Information ?technology ?has ?developed ?rapidly ?in ?recent ?decades, ?and ?these ?developments ?have ?been ?accompanied ?by ?many ?changes ?in ?the ?media ?landscape ?and ?our ?consumption ?habits. ?In ?this ?section ?I ?will ?survey ?some ?of ?the ?changes ?which ?pose ?serious ?challenges ?for ?people ?who ?are ?not ?satisfied ?with ?their ?current ?media ?habits. ? ?Some ?critics ?(N. ?Carr, ?2010; ?Rosen, ?Cheever, ?& ?Carrier, ?2012) ?warn ?of ?the ?distracting ?effects ?of ?new ?media ?which ?provide ?frequent ?quick ?rewards ?for ?rapidly ?flitting ?between ?different ?media ?activities. ?They ?argue ?that ?the ?impact ?of ?engaging ?in ?this ?behavior ?causes ?severe ?detriments ?to ?our ?ability ?to ?think ?deeply ?and ?concentrate ?on ?a ?subject ?for ?an ?extended ?period, ?and ?our ?capacity ?to ?pay ?attention ?to ?social ?interactions ?and ??off-??line? ?experiences. ?This ?concern ?about ?the ?impact ?of ?new ?media ?technology ?on ?the ?human ?experience ?is ?not ?new ?to ?the ?Internet ?age. ?It ?seems ?every ?introduction ?of ?new ?media ?technologies ?brings ?similar ?concerns. ?Such ?warnings ?accompanied ?the ?mass ?adoptions ?of ?first ?radio ?and ?then ?television ?in ?the ?twentieth ?century ?(Gladstone ?& ?Neufeld, ?2011). ?They ?also ?accompanied ?the ?spread ?of ?the ?printing ?press ?centuries ?earlier ?(Birkerts, ?1994). ?In ?fact, ?the ?earliest ?known ?expression ?of ?this ?same ?concern ?about ?technology ?ruining ?the ?human ?intellect ?came ?many ?millennia ?ago: ?Plato?s ?Phaedrus ?recounts ?Socrates ?expounding ?on ?the ?deleterious ?effects ?on ?understanding ?and ?thinking ?from ?written ?language, ?finding ?it ?severely ?deficient ?in ?comparison ?to ?speech ?and ?memory ?(Wolf, ?2008). ?(Ironically, ?we ?would ?almost ?certainly ?not ?know ?about ?this ?if ?it ?was ?not ?for ?Plato ?having ?written ?down ?Socrates? ?words.) ? ?One ?of ?the ?notable ?changes ?in ?the ?modern ?media ?landscape ?is ?increased ?access ?to ?and ?use ?of ?more ?information ?from ?more ?sources ?by ?more ?people. ?But ?it ?has ?been ?a ?long ?time ?since ?humanity ?first ?passed ?the ?point ?where ?the ?amount ?of ?knowledge ?available ?was ?far ?greater ?than ?any ?one ?individual ?could ?consume ?in ?a ?lifetime. ?Wurman ?(2001) ?argues ?our ?novel ?modern ?problem ?is ?less ?one ?of ?information ?overload ?(too ?much ?information ?being ?available) ?than ?what ?he ?termed ?information ?anxiety: ?the ?concern ?that ?we ?are ?missing ?out ?on ?information ?we ?should ?have. ?One ?piece ?of ?evidence ?supporting ?Wurman?s ?contention ?is ?the ?fact ?that ?the ?word ?FOMO ?(an ?acronym ?for ??Fear ?Of ?Missing ?Out?) ?was ?chosen ?as ?the ?word ?of ?the ?day ?for ?April ?14, ?2011 ?by ?UrbanDictionary.com, ?which ?tracks ?and ?defines ?popular ?slang ?terms ?(?Urban ?Dictionary: ?FOMO,? ?2011). ?Consumer ?behavior ?is ?increasing ?moving ?towards ?digital ?versions ?across ?all ?formats ?of ?media ?(Nielsen ?Company, ?2012a). ?The ?most ?recent ?format ?to ?begin ?the ?digital ?transition ?in ? ? 14 ? earnest ?is ?books. ?Figure ?3 ?depicts ?the ?rise ?of ?ebooks ?in ?sales ?and ?consumer ?adoption. ?Ebooks ?accounted ?for ?less ?than ?1% ?of ?US ?book ?publishers? ?revenues ?as ?recently ?as ?2006, ?but ?are ?now ?over ?20% ?(Association ?of ?American ?Publishers, ?2013). ?Over ?26% ?of ?Americans ?have ?read ?an ?ebook ?in ?the ?past ?year ?(Rainie, ?2012). ?Since ?2011, ?Amazon?s ?customers ?have ?been ?buying ?more ?Kindle ?books ?than ?print ?books ?(Amazon.com, ?2011). ? ? ? Figure ?3. ?Consumers ?have ?rapidly ?increased ?purchases ?of ?ebooks ?in ?recent ?years ?(left, ?Association ?of ?American ? Publishers, ?2013) ?as ?ownership ?of ?tablet ?computers ?and ?dedicated ?e-??readers ?for ?reading ?ebooks ?increases ?(right, ? Raine, ?2012) ?Other ?changes ?in ?technology ?in ?the ?media ?ecosystem ?from ?this ?digital ?transition ?contribute ?to ?a ?central ?problem ?of ?modern ?consumption: ?being ?aware ?of ?a ?greater ?volume ?of ?media ?that ?we ?would ?like ?to ?consume ?than ?we ?could, ?even ?if ?we ?did ?nothing ?else. ? ? Social ?recommendations. ?People ?have ?long ?made ?personalized ?media ?recommendations ?to ?other ?individuals, ?based ?on ?the ?recommender?s ?reflection ?upon ?the ?other ?person?s ?tastes ?and ?interests. ?The ?current ?media ?ecosystem ?also ?encourages ?broadcasting ?reflexive ?recommendations ?by ?prompting ?consumers ?upon ?completion ?of ?an ?item ?to ?provide ?a ?rating ?? ?often ?as ?simple ?as ?1 ?to ?5 ?stars ?? ?and ?sharing ?it ?over ?social ?networks. ?In ?this ?mode, ?it ?is ?the ?receivers ?of ?these ?ratings ?who ?must ?decide ?whether ?or ?not ?the ?item ?is ?something ?they ?would ?enjoy. ? ? Aggregated ?ratings ?& ?reviews. ?In ?addition ?to ?reviews ?by ?professional ?critics, ?it ?is ?now ?common ?for ?people ?to ?consult ?reviews ?from ?other ?consumers. ?Sites ?such ?as ?Metacritic ?and ?Rotten ?Tomatoes ?summarize ?critic ?and ?audience ?ratings ?into ?simple ?metrics; ?Amazon.com ?displays ?a ?ratings ?histogram ?to ?show ?the ?distribution ?of ?ratings. ? ? ? Recommender ?systems. ?These ?systems ?use ?sophisticated ?analysis ?techniques ?to ?try ?to ?predict ?what ?specific ?items ?a ?given ?individual ?will ?prefer ?based ?on ?ratings ?assigned ?by ?other ?viewers ?who ?are ?similar ?to ?them ?(Konstan ?& ?Riedl, ?2012; ?Sill, ?2010). ? ? ? ? Monitored ?media ?consumption. ?Media ?producers ?now ?have ?much ?more ?detailed ?information ?available ?about ?how ?their ?media ?is ?consumed ?than ?before. ?Digital ?video ?providers ?like ?Netflix ?and ?TiVo ?can ?determine ?which ?specific ?segments ?of ?a ?show ?were ?skipped ?and ?which ?were ?viewed ?repeatedly. ?Ebook ?platforms ?such ?as ?Amazon?s ?Kindle ?and ?Barnes ?and ?Noble?s ?Nook ?can ?report ?similarly ?detailed ?data ?about ?book ?reading ?(Alter, ?2012). ?Media ?producers ?are ?using ?this ?information ?to ?create ?content ?that ?will ?be ?even ?more ?appealing ?to ?consumers ?(D. ?Carr, ?2013). ? ?In ?addition ?to ?the ?factors ?above ?that ?contribute ?to ?people ?finding ?more ?appealing ?media ?they ?want ?to ?consume, ?there ?are ?also ?changes ?happening ?with ?the ?digital ?nature ?of ?media ?which ?affect ?long-??standing ?media-??related ?activities: ? ? 15 ? ? Stashes. ?As ?squirrels ?save ?acorns ?to ?eat ?in ?the ?future, ?media ?consumers ?set ?aside ?or ?stash ?found ?media ?for ?future ?consumption. ?Petroski?s ?research ?on ?the ?history ?of ?the ?bookshelf ?(1999) ?shows ?that ?this ?technique ?dates ?back ?centuries ?with ?physical ?writings. ?Most ?digital ?media ?sources ?have ?their ?own ?built-??in ?mechanism ?to ?support ?this, ?such ?as ?Amazon?s ?wishlists ?and ?Netflix? ?queue. ?It ?is ?common ?for ?researchers ?to ?find ?papers ?of ?interest ?via ?online ?searching, ?then ?to ?save ?or ?print ?a ?copy, ?but ?never ?ultimately ?read ?it ?(Rowlands ?et ?al., ?2008). ?This ?evidence ?suggests ?there ?is ?some ?reward ?from ?searching, ?finding ?and ?stashing ?which ?is ?independent ?of ?whether ?consumption ?ultimately ?occurs. ?But ?do ?these ?digital ?media ?stashes ?work ?differently ?than ?stashes ?of ?physical ?media? ? ? Displays ?of ?media. ?People ?display ?media ?to ?communicate ?aspects ?of ?how ?they ?want ?to ?be ?seen ?by ?others ?and ?themselves ?(MacAdams, ?1997; ?Swann, ?1983). ?We ?collect ?this ?evidence ?? ?for ?example, ?by ?perusing ?someone?s ?bookshelves ?? ?and ?use ?it ?to ?help ?us ?understand ?people ?(Gosling, ?2008). ?We ?used ?to ?have ?to ?visit ?someone ?in ?person ?to ?browse ?their ?bookshelves, ?but ?social ?networks ?and ?ecommerce ?companies ?encourage ?us ?to ?share ?our ?media ?consumption ?with ?a ?much ?wider ?audience. ?Yet ?these ?online ?sharing ?methods ?are ?not ?as ?present ?when ?people ?do ?visit ?us. ? ? Difficulty ?adapting ?to ?the ?loss ?of ?physicality ?of ?digital ?media. ?As ?books, ?music, ?photographs ?and ?other ?media ?are ?increasingly ?experienced ?as ?digital ?information ?rather ?than ?physical ?objects, ?people?s ?relationship ?to ?them ?has ?changed, ?and ?people ?are ?still ?wrestling ?with ?how ?to ?adapt ?to ?changes ?in ?available ?affordances ?(Golsteijn, ?Van ?den ?Hoven, ?Frohlich, ?& ?Sellen, ?2012; ?Magaudda, ?2011; ?Odom, ?Sellen, ?Harper, ?& ?Thereska, ?2012). ? ?In ?the ?next ?section ?I ?share ?people?s ?reports ?of ?how ?these ?trends ?contribute ?to ?problems ?in ?modern ?media ?consumption: ?there ?is ?more ?awareness ?than ?ever ?of ?appealing ?things ?to ?consume, ?but ?the ?time ?available ?to ?consume ?them ?has ?not ?increased. ?At ?the ?same ?time, ?some ?forms ?of ?media ?are ?becoming ?more ?compelling ?and ?harder ?to ?resist ?while ?others ?have ?not. ? ? ? 16 ? 3 Interview ?Research: ?Food, ?Media, ?and ?Metaphor ?While ?Johnson?s ?arguments ?(that ?our ?information ?diet, ?like ?our ?food ?diet, ?has ?been ?affected ?by ?changes ?that ?benefit ?the ?producers ?while ?harming ?consumers; ?and ?that ?techniques ?to ?respond ?to ?these ?changes ?may ?be ?adapted ?from ?food ?to ?media) ?seemed ?intuitively ?on-??target, ?I ?wanted ?to ?investigate ?further. ?The ?key ?research ?questions ?(RQs) ?I ?wanted ?to ?address ?here ?were ?about ?4 ?topics: ? ? RQs1: ?Does ?the ?metaphor ?of ?food ?fit ?the ?domain ?of ?media? ?How ?do ?people ?use ?food ?and ?diet ?metaphors ?to ?understand ?the ?domain ?of ?media? ?Do ?people ?use ?other ?metaphors ?for ?media ?consumption? ? ? RQs2: ?How ?have ?recent ?changes ?in ?media ?technologies ?affected ?media ? consumption? ? ? ? RQs3: ?What ?unmet ?needs ?do ?people ?have ?regarding ?their ?media ?consumption? ?What ?problems ?exist? ?What ?changes ?do ?people ?want ?to ?make, ?and ?why ?do ?they ?want ?to ?make ?them? ? ? ? RQs4: ?How ?do ?people ?make ?changes ?in ?their ?consumption? ?Could ?techniques ?for ?making ?changes ?in ?the ?realm ?of ?food ?inform ?the ?design ?of ?new ?tools ?or ?systems ?to ?improve ?people?s ?media ?experiences ?and ?improve ?their ?ability ?to ?achieve ?the ?outcomes ?they ?desire? ? ? 3.1 Method ?To ?investigate ?these ?questions, ?I ?used ?qualitative ?interviews ?(Turner, ?2010) ?because ?they ?are ?well-??suited ?to ?exploring ?the ?subjects? ?understanding ?and ?experiences ?(King ?& ?Horrocks, ?2010). ?I ?was ?interested ?in ?gaining ?insights ?that ?would ?help ?me ?understand ?what ?was ?important ?to ?people, ?where ?they ?found ?difficulties, ?and ?how ?it ?might ?be ?possible ?to ?address ?their ?needs. ?As ?Rohrer ?(2008) ?says: ? ?Due ?to ?the ?nature ?of ?their ?differences, ?qualitative ?methods ?are ?much ?better ?suited ?for ? answering ?question ?about ?why ?or ?how ?to ?fix ?a ?problem, ?whereas ?quantitative ?methods ? do ?a ?much ?better ?job ?answering ?how ?many ?and ?how ?much ?type ?of ?questions.? ?Ten ?interview ?subjects ?were ?informally ?recruited ?through ?personal ?contact ?during ?daily ?activities ?among ?adults ?in ?the ?Seattle ?area. ?No ?specific ?recruitment ?criteria ?were ?used. ?Subjects ?ranged ?from ?approximately ?35 ?to ?65 ?years ?old. ?Seven ?have ?children ?of ?elementary ?or ?middle ?school ?age; ?one ?more ?has ?grandchildren ?of ?that ?age. ?All ?subjects ?were ?female, ?middle-??class, ?and ?college-??educated. ?All ?subjects ?said ?they ?were ?comfortable ?using ?technologies ?such ?as ?computers ?and ?smartphones. ? ?Interviews ?were ?conducted ?in ?person, ?one-??on-??one, ?during ?October ?and ?November ?2012. ?Subjects ?were ?told ?the ?interviews ?would ?be ?30-??60 ?minutes ?long; ?if ?the ?hour ?mark ?was ?reached ?subjects ?were ?told ?and ?asked ?if ?they ?wanted ?to ?stop ?or ?continue. ?Interviews ?were ?audio-??recorded ?and ?supplemented ?with ?handwritten ?notes. ?The ?recordings ?were ?reviewed ?later ?to ?transcribe ?specific ?quotes ?and ?review ?other ?information. ? ?Each ?interview ?began ?by ?introducing ?the ?metaphor ?of ?information ?diet ?to ?examine ?media ?consumption. ?The ?interview ?was ?a ?blend ?of ?a ?guided ?interview, ?to ?ensure ?that ?certain ?topics ?were ?covered, ?and ?open-??ended ?ethnographic ?interviewing ?(Blomberg ?& ?Burrell, ?2012). ? ? 17 ? Table ?10 ?in ?Appendix ?A ?contains ?the ?topic ?prompts ?and ?questions, ?which ?I ?referred ?to ?in ?order ?to ?make ?sure ?all ?subjects ?were ?covered. ?Following ?the ?practice ?of ?guided ?interviews, ?not ?every ?question ?was ?asked ?of ?every ?subject; ?if ?a ?topic ?had ?already ?been ?thoroughly ?discussed ?earlier ?in ?the ?interview, ?I ?did ?not ?ask ?people ?to ?repeat ?themselves. ? ?I ?specifically ?probed ?the ?validity ?of ?the ?information ?diet ?metaphor ?with ?the ?interview ?subjects. ?I ?wanted ?to ?learn ?whether ?they ?felt ?it ?made ?sense ?to ?consider ?their ?media ?habits ?as ?a ?form ?of ?diet, ?and ?to ?see ?how ?they ?would ?react ?to ?that ?framing, ?especially ?if ?it ?would ?help ?unlock ?additional ?insights ?about ?their ?own ?media ?habits. ?To ?guard ?against ?the ?subjects ?accepting ?the ?metaphor ?out ?of ?social ?obligation, ?questions ?were ?phrased ?to ?encourage ?either ?acceptance ?or ?rejection, ?and ?subjects ?were ?asked ?to ?explore ?both ?accepting ?and ?rejecting ?the ?metaphor; ?for ?example, ?by ?discussing ?how ?the ?metaphor ?did ?not ?fit, ?in ?addition ?to ?how ?it ?did. ?I ?asked ?about ?the ?contents ?of ?peoples? ?current ?media ?consumption ?in ?order ?to ?learn ?whether ?there ?were ?common ?media ?equivalents ?to ??food ?groups? ?or ??nutrients? ?that ?people ?had ?in ?common ?and ?which ?could ?be ?used ?in ?solutions. ? ?To ?identify ?common ?changes ?and ?approaches ?that ?might ?help ?people ?accomplish ?those ?changes, ?I ?asked ?people ?how ?satisfied ?they ?were ?with ?their ?current ?media ?consumption, ?and ?to ?share ?changes ?(if ?any) ?that ?they ?wanted ?to ?make. ?I ?asked ?about ?changes ?in ?media ?consumption, ?whether ?changes ?that ?happened ?in ?the ?past, ?or ?were ?current ?or ?desired ?future ?changes. ?I ?asked ?what ?prompted ?the ?change, ?what ?they ?hoped ?to ?gain ?from ?it, ?and ?whether ?it ?did ?do ?what ?they ?had ?hoped ?it ?would ?do. ? ?To ?identify ?promising ?approaches ?to ?supporting ?desired ?changes, ?I ?asked ?what ?techniques ?(if ?any) ?were ?used ?to ?implement ?the ?change, ?whether ?or ?not ?the ?change ?was ?successful, ?and ?success ?factors. ? ?I ?also ?asked ?about ?approaches ?people ?used ?to ?make ?changes ?outside ?of ?media, ?such ?as ?in ?the ?realm ?of ?food, ?or ?any ?other ?areas ?they ?identified, ?where ?they ?had ?approaches ?for ?making ?changes ?that ?worked ?for ?them. ?There ?are ?several ?validity ?issues ?to ?discuss. ?External ?validity ?concerns ?are ?caused ?by ?the ?small ?sample ?size ?and ?the ?homogeneity ?of ?the ?population. ?Both ?provide ?significant ?concerns ?about ?how ?much ?of ?the ?range ?of ?experiences ?and ?understandings ?of ?the ?global ?population ?are ?reflected ?in ?the ?findings ?from ?these ?interviews. ?Referring ?to ?Carpenter?s ?(2008) ?warnings ?about ?the ?non-??universal ?nature ?of ?metaphors, ?we ?must ?particularly ?consider ?the ?all-??female ?subject ?population, ?given ?that ?there ?has ?been ?much ?discussion ?of ?the ?different ?messages ?and ?attitudes ?about ?food ?for ?males ?and ?females ?in ?our ?society ?(see ?for ?example ?Wardle, ?Haase, ?& ?Steptoe, ?2004). ? ?It ?is ?also ?important ?to ?note ?that ?the ?qualitative ?research ?methods ?used ?here ?have ?significant ?implications ?for ?generalizability ?of ?the ?findings. ?The ?purpose ?of ?this ?research ?was ?not ?to ?measure ?the ?frequency ?or ?prevalence ?of ?various ?aspects ?of ?media ?consumption ?that ?could ?be ?extended ?to ?draw ?statistically ?significant ?conclusions ?about ?a ?larger ?population; ?other ?research ?methods ?would ?be ?needed ?for ?that ?purpose. ?Instead, ?the ?goal ?was ?to ?gain ?understanding ?of ?people?s ?needs ?in ?a ?way ?that ?provided ?insights ?which ?could ?be ?used ?to ?design ?solutions ?that ?would ?fit ?into ?and ?support ?people?s ?desires. ?As ?we ?will ?see ?in ?the ?next ?section, ?this ?research ?approach ?did ? ?yield ?several ?useful ?findings. ? ? ?Detailed ?data ?from ?the ?interviews ?is ?in ?Appendix ?A: ?Detailed ?Interview ?Data. ? ?Below ?I ?discuss ?the ?findings ?relevant ?to ?the ?research ?questions, ?as ?well ?as ?a ?few ?other ?findings ?that ?emerged ?from ?the ?inquiry. ?All ?quotes ?from ?interview ?subjects ?are ?labeled ?and ?numbered; ?i.e. ?a ?quote ?from ?subject ?3?s ?interview ?is ?labeled ?S3. ? ? ? 18 ? 3.2 RQs1: ?Metaphor ?fit ?This ?section ?addresses ?the ?research ?questions ?on ?metaphor: ? ? Does ?the ?metaphor ?fit? ?How ?do ?people ?use ?food ?and ?diet ?metaphors ?to ?understand ?the ?domain ?of ?media? ?Do ?people ?use ?other ?metaphors ?for ?media ?consumption? ?I ?found ?that ?the ?information ?diet ?metaphor ?resonated ?with ?subjects ?and ?helped ?them ?make ?sense ?of ?their ?media ?consumption. ?All ?but ?one ?of ?the ?interviews ?went ?beyond ?the ?60 ?minute ?mark ?(even ?though ?the ?researcher ?pointed ?out ?the ?time ?and ?told ?the ?subject ?that ?the ?interview ?could ?be ?stopped) ?because ?the ?subjects ?had ?not ?exhausted ?their ?desire ?to ?explore ?their ?media ?habits ?in ?the ?light ?of ?the ?food ?metaphor. ? ?Subjects ?were ?readily ?able ?to ?provide ?many ?parallels ?between ?media ?and ?food ?using ?the ?information ?diet ?metaphor; ?they ?also ?articulated ?many ?food ?metaphors ?in ?describing ?their ?media ?habits. ?Overall, ?twenty ?different ?food/media ?metaphors ?were ?used. ?Of ?those, ?over ?half ?were ?mentioned ?by ?more ?than ?one ?subject. ? ?Table ?4 ?shows ?the ?different ?food ?and ?non-??food ?metaphors ?used, ?along ?with ?how ?many ?subjects ?used ?each ?metaphor. ?Table ?11 ?and ?Table ?12 ?in ?Appendix ?A ?provide ?additional ?description ?of ?the ?metaphors. ? ? Food ?Metaphor ? Count ? ? Non-??food ? Metaphors ? Count ? dieting ? 4 ? ? addiction ? 2 ? nutrition ? 4 ? ? cigarettes ? 1 ? breakfast ? 3 ? ? sleep ? 1 ? junk ?food ? 3 ? ? financial ?budget ? 1 ? candy ?/ ?dessert ? 3 ? ? friends ? 1 ? potato ?chips ? 3 ? ? poison ? 1 ? satiation ? 2 ? ? garbage ? 1 ? balanced ?diet ? 2 ? ? tools ? 1 ? spinach ?/ ?salad ? 2 ? ? ? ? bad ?tasting ?food ? 2 ? ? ? ? appetite ? 1 ? ? ? ? bingeing ? 1 ? ? ? ? choosing ?restaurant ? 1 ? ? ? ? digestion ? 1 ? ? ? ? meaty ? 1 ? ? ? ? sour ?taste ? 1 ? ? ? ? tastes/flavors ? 1 ? ? ? ? eating ?smart ? 1 ? ? ? ? grazing ? 1 ? ? ? ? flitting ? 1 ? ? ? ? Table ?4. ?Subjects ?used ?more ?food ?metaphors ?(left) ?than ?non-??food ?metaphors ?(right). ?The ?count ?indicates ?how ?many ? unique ?subjects ?used ?each ?metaphor. ?The ?interviews ?uncovered ?many ?aspects ?of ?food ?and ?concepts ?from ?the ?domain ?of ?food ?that ?people ?bring ?to ?their ?media ?activities ?and ?understanding ?of ?their ?media ?experiences. ? ? 19 ? Examples ?include ?the ?need ?for ?balanced ?and ?varied ?diets, ?junk ?food ?that ?is ?tasty ?but ?has ?little ?nutritional ?value, ?and ?taste-??specific ?satiety. ?Subjects ?considered ?overall ?media ?consumption ?as ?similar ?to ?a ?food ?diet ?that ?needs ?balance: ? ?It?s ?like ?balancing ?out ?your ?diet. ?Everybody ?needs ?a ?salad ?now ?and ?again, ?and ?you ?need ? to ?balance. ?I ?feel ?like ?if ?I ?just ?did ?junk ?media ?it?d ?make ?me ?sick. ?So ?I ?have ?to ?feed ?the ? various ?parts ?of ?me. ?[Pause.] ?Wow, ?this ?diet ?thing ?is ?really ?coming ?together ?for ?me ?as ?a ? metaphor ?here!? ?? ?S5 ?Appetite, ?hunger, ?and ?thirst ?were ?all ?invoked ?to ?describe ?the ?desire ?for ?certain ?information ?and ?as ?the ?motivation ?for ?consumption ?choices: ? ?I ?decide ?[what ?media ?to ?consume] ?almost ?how ?you ?decide ?what ?to ?eat. ?What ?am ?I ? hungry ?for? ?Sometimes ?it?s ?one ?thing, ?sometimes ?it?s ?another.? ?? ?S5 ? ?It?s ?not ?just ?casual ?cruising ?for ?curiosity ?about ?what?s ?going ?on ?-?? ?it?s ?having ?a ?sense ?of ? urgency, ?I ?really ?need ?to ?know ?what ?is ?happening ?to ?my ?family ?and ?friends.? ?? ?S1, ? describing ?what ?she ?called ?her ??thirst? ?for ?breaking ?news ?about ?events ?that ?might ?affect ? people ?she ?cares ?about, ?like ?natural ?disasters. ?As ?Johnson ?suggested, ?unhealthy ?food ?like ?potato ?chips, ?candy, ?and ?desserts ?often ?referred ?to ?media ?that ?was ?appealing ?in ?the ?short ?term ?but ?didn?t ?provide ?lasting ?value: ? ?Invariably ?with ?smut ?novels, ?those ?are ?so ?fast, ?it?s ?more ?of ?a ??Oh, ?I?ll ?have ?a ?candy ?bar? ? and ?then ?I?m ?done ?with ?it.??S9 ? ?I?ll ?get ?sidetracked ?from ?news ?that ?is ?important ?by ?stories ?that ?are ?kind ?of, ?for ?me, ?in ?my ? information ?diet, ?like ?candy? ?? ?S6 ? ?If ?I ?felt ?like ?I ?was ?going ?to ?PerezHilton.com ?[a ?celebrity ?gossip ?website] ?too ?many ?times, ? I?d ?be ?saying ?to ?myself, ??No, ?you ?cannot ?have ?a ?candy ?bar ?again!?? ??S5 ?Aspects ?of ?our ?food ?appetite ?were ?used ?to ?explain ?media ?habits, ?such ?as ?taste-??specific ?satiety: ? ?I ?stop ?with ?my ?morning ?news ?routine ?because ?there?s ?only ?so ?much ?rich, ?meaty ?new ? news ?about ?the ?world ?I ?can ?consume ?before ?I ?start ?feeling ?ill. ?There?s ?only ?so ?much ? information ?I ?can ?absorb ?-?? ?so ?much ?fat ?I ?can ?eat ?-?? ?before ?my ?brain ?says ??ok, ?you?re ?done?. ? If ?it?s ?on ?a ?weekend, ?I ?might ?be ?full ?of ?news ?and ?switch ?to ?entertainment? ??S3 ?Some ?subjects ?did ?identify ?areas ?of ?media ?consumption ?where ?the ?ID ?metaphor ?did ?not ?fit ?well ?for ?them: ? ? ?You ?get ?different ?things ?from ?a ?book ?depending ?on ?what ?you?re ?reading ?it ?for, ?but ?the ? nutritional ?value ?of ?spinach ?doesn?t ?change ?if ?you ?are ?paying ?close ?attention ?while ?eating ? it ?or ?not.? ?? ?S1 ? ?[The ?metaphor] ?makes ?sense ?intellectually ?when ?you ?mention ?it, ?but ?feels ?kind ?of ? abstract ?though ?? ?it ?does ?not ?immediately ?resonate.? ?? ?S7 ?In ?some ?cases, ?they ?proposed ?alternative ?metaphors. ?Some ?of ?those ?non-??food ?metaphors ?could ?be ?interpreted ?as ?possibly ?applying ?to ?food ?(e.g., ?addiction). ?But ?the ?subjects ?who ?proposed ?them ?were ?explicitly ?rejecting ?food ?and ?saying ?that ?these ?alternate ?metaphors ?were ?better ?fits ?for ?at ?least ?some ?aspects ?of ?media. ?Without ?exception, ?even ?these ?subjects ?did ?not ?reject ?the ?metaphor ?overall; ?instead, ?they ?were ?identifying ?exceptions, ?specific ?aspects ?of ?media ?where ?the ?metaphor ?did ?not ?fit ?well ?for ?them. ? ? ? 20 ? ?Most ?of ?the ?TV ?programming ?available ?on ?cable ?is ?not ?worth ?consuming. ?It?s ?not ?food ?at ? all, ?it?s ?just ?garbage.? ?? ?S8 ? ?I?d ?love ?to ?sleep ?all ?the ?time, ?but ?I ?need ?to ?moderate ?it. ?You ?do ?have ?to ?sleep ?some, ? though. ?Info ?is ?similar: ?I ?need ?some, ?would ?like ?to ?consume ?even ?more, ?and ?I ?need ?to ? moderate ?it.? ?? ?S10 ?Finally, ?use ?of ?the ?word ??information? ?in ?the ?phrase ??information ?diet? ?was ?somewhat ?problematic ?for ?subjects, ?even ?though ?they ?did ?approve ?of ?the ?food/media ?metaphor. ?The ?specific ?problem ?was ?that ?they ? ?generally ?did ?not ?regard ?their ?media ?consumption ?as ?purely ?informational. ??Information? ?was ?taken ?by ?subjects ?to ?mean ?objective ?facts, ?as ?opposed ?to ?the ?information ?theory ?view ?of ?information ?as ?any ?data, ?irrespective ?of ?meaning. ?But ?the ?experience ?of ?consuming ?media ?was ?often ?valued ?for ?its ?own ?sake, ?independent ?of ?whether ?any ?factual ?information ?was ?conveyed: ? ? ?When ?you ?say ?information, ?I ?think ?news?.I ?like ?my ?entertainment ?light ?and ?fluffy. ?I ? choose ?entertainment ?that ?doesn?t ?provide ?information. ?Sometimes ?entertainment ?does ? provide ?some ?information, ?but ?it?s ?not ?what ?I ?tend ?to ?seek ?out.? ?? ?S6 ?In ?summary, ?the ?people ?I ?interviewed ?suggested ?that ?perhaps ?a ?better ?analogy ?to ?the ?information ?component ?of ?our ?media ?diet ?is ?the ?nutritional ?component ?of ?our ?food ?diet; ?they ?told ?me ?there ?is ?more ?to ?their ?food ?and ?media ?consumption ?than ?just ?the ?information ?and ?nutrients ?it ?yields. ?While ?information ?is ?one ?important ?aspect ?of ?people?s ?media ?consumption, ?it ?is ?like ?nutrition ?in ?food: ?an ?important ?factor ?in ?choosing ?what ?to ?consume, ?but ?hardly ?the ?only ?one. ?The ?interview ?data ?provides ?evidence ?that ?the ?people ?interviewed ?do ?use ?the ?language ?and ?ideas ?of ?food ?to ?think ?about ?their ?consumption ?of ?media ?and ?information. ?While ?Johnson?s ?focus ?on ?information ?is ?narrower ?than ?most ?people?s ?concerns, ?his ?underlying ?insight ?that ?applying ?food ?thinking ?to ?media ?can ?provide ?insights ?appears ?to ?be ?on-??target. ? ?In ?coming ?sections, ?we ?will ?see ?how ?strategies ?from ?the ?realm ?of ?food ?can ?be ?applied ?to ?address ?problems ?in ?media ?consumption. ?But ?first, ?I ?discuss ?what ?the ?interview ?subjects ?told ?us ?about ?how ?technology ?changes ?have ?been ?affecting ?their ?media ?habits. ? 3.3 RQs2: ?Recent ?changes ?in ?technology ?and ?consumption ?This ?section ?addresses ?the ?research ?question: ? ? How ?have ?recent ?changes ?in ?media ?technologies ?affected ?media ?consumption? ? ?As ?I ?asked ?people ?about ?how ?their ?media ?consumption ?habits ?have ?changed, ?it ?was ?clear ?that ?digitization ?of ?human ?activities ?has ?significant ?implications. ?People ?reported ?that ?adopting ?new ?media ?technologies ?changes ?the ?experience ?of ?media ?consumption ?in ?ways ?that ?they ?did ?not ?expect, ?in ?addition ?to ?the ?more ?obvious ?benefits ?(and ?drawbacks) ?the ?technology ?delivered. ? ?One ?example ?which ?prompted ?strong ?feelings ?was ?the ?constant ?connectedness ?brought ?by ?mobile ?computing. ?People ?appreciate ?the ?capabilities ?it ?provides, ?but ?it ?disturbs ?them ?how ?dependent ?on ?it ?they ?have ?become, ?and ?how ?it ?is ?tempting ?to ?pull ?out ?the ?phone ?even ?when ?in ?the ?middle ?of ?other ?activities. ? ? 21 ? ?My ?iPhone ?is ?always ?in ?my ?hand ?or ?in ?my ?pocket. ?If ?I ?forget ?it ?at ?home ?on ?my ?way ?to ? work, ?I?ll ?turn ?around ?and ?get ?it, ?because ?I ?don?t ?want ?to ?be ?without ?it. ?I ?never ?would ? have ?done ?that ?with ?my ?previous ?phone.? ?? ?S9 ? ?I?d ?like ?to ?be ?able ?to ?go ?without ?my ?phone ?-?? ?leave ?it ?at ?home. ?It ?feels ?unhealthy ?that ?I ? need ?to ?have ?it ?all ?the ?time?. ?Having ?the ?iPhone ?has ?completely ?changed ?how ?I ?work. ?? ?I ? can ?work ?all ?the ?time. ?You ?think ?about ?this ?stuff ?saving ?you ?time, ?but ?it ?gives ?you ?the ? capability ?to ?work ?more. ?It ?doesn?t ?give ?you ?free ?time.? ?? ?S10 ?Another ?examples ?is ?a ?change ?in ?news ?sources, ?which ?has ?largely ?moved ?from ?print ?newspapers ?and ?magazines ?to ?online ?reading: ? ? ?I ?used ?to ?read ?the ?local ?newspaper, ?now ?I ?hardly ?ever ?do. ?There?s ?greater ?access ?to ? different ?kinds ?of ?information ?online. ?The ?local ?paper?s ?quality ?dropped, ?it ?wasn?t ?worth ? reading ?anymore.? ?? ?S7 ? ? ?[Print ?magazines] ?could ?totally ?go ?away ?and ?I ?wouldn?t ?even ?notice. ?Most ?of ?the ? information ?they ?used ?to ?give ?me ?is ?now ?on ?the ?Internet ?somewhere. ?If ?It ?was ?a ?cooking ? magazine, ?or ?Entertainment ?Weekly ?-?? ?you ?can ?easily ?find ?the ?same ?crap ?online. ?And ?all ? the ?magazines ?that ?would ?be ?worth ?reading ?are ?now ?online ?themselves.? ??S9 ?Even ?people ?who ?read ?the ?print ?edition ?supplement ?it ?with ?online: ? ?If ?I?m ?interested ?in ?something ?I ?read ?in ?the ?Sunday ?paper, ?I ?will ?then ?go ?online ?to ?read ? the ?comments, ?which ?are ?fascinating, ?because ?now ?that ?its ?online, ?you ?can ?genuinely ?see ? a ?conversation ?with ?people ?and ?often ?the ?author ?responds, ?which ?is ?something, ?in ?the ?old ? days, ?you ?didn?t ?have. ?You ?might ?have ?a ?letter ?to ?the ?editor ?or ?two, ?but ?you ?wouldn?t ? have ?40 ?different ?comments. ?So ?if ?you ?think ?someone ?makes ?a ?really ?nice ?comment, ?you ? get ?to ?vote ?and ?promote ?that ?comment ?-?? ?I ?really ?like ?that. ?Subjects ?that ?I?m ?passionate ? about, ?it?s ?really ?nice ?to ?see ?people ?push ?back ?and ?the ?authors ?respond.? ??S1 ?Both ?of ?these ?media ?transitions ?have ?been ?covered ?extensively ?by ?others ?(see ?for ?example ?N. ?Carr, ?2010; ?Gladstone ?& ?Neufeld, ?2011; ?Menzies ?& ?Newson, ?2007; ?Powers, ?2010; ?Rosen ?et ?al., ?2012). ? ?Two ?other ?areas ?where ?media ?changes ?are ?causing ?changes, ?which ?were ?mentioned ?by ?many ?interview ?subjects, ?are ?those ?of ?reading ?books ?and ?watching ?movies ?and ?television ?shows. ?First, ?the ?emergence ?of ?ebooks ?prompts ?people ?to ?complain ?that ?the ?experience ?of ?reading ?ebooks ?is ?lacking ?several ?valued ?affordances ?compared ?to ?those ?provided ?by ?paper ?books. ?This ?may ?provide ?clues ?how ?to ?support ?the ?subjects? ?oft-??stated ?desire ?to ?read ?more. ?Second, ?as ?people ?are ?choosing ?to ?get ?more ?of ?their ?television ?and ?movies ?streamed ?over ?the ?Internet ?instead ?of ?by ?broadcast, ?they ?are ?finding ?this ?method ?of ?viewing ?affects ?their ?consumption ?in ?ways ?that ?they ?did ?not ?expect. ? ?The ?next ?two ?subsections ?cover ?these ?two ?topics. ? 3.3.1 Consuming ?eBooks ?vs. ?paper ?books ?Even ?though ?I ?did ?not ?specifically ?ask ?about ?this ?topic, ?all ?but ?one ?of ?the ?interview ?subjects ?volunteered ?that ?they ?preferred ?reading ?books ?on ?paper ?to ?reading ?ebooks. ?Despite ?this, ?most ?subjects ?? ?even ?those ?with ?strong ?preferences ?for ?some ?aspects ?of ?paper ?books ?? ?have ?begun ?to ?adopt ?ebooks ?for ?at ?least ?some ?of ?their ?reading. ?As ?I ?related ?in ?Section ?2.8, ?ebook ?adoption ?has ?been ?increasing ?rapidly ?in ?recent ?years. ? ? 22 ? Half ?of ?the ?subjects ?attributed ?their ?preference ?for ?paper ?books ?to ?their ?own ?nature. ?One ?self-??identified ?as ?a ??Luddite? ?when ?discussing ?this, ?and ?another ?prefaced ?their ?preference ?by ?saying, ??I?m ?not ?technical.? ?But ?as ?we ?discussed ?further, ?it ?became ?clear ?that ?the ?issue ?was ?neither ?ineptitude ?nor ?a ?rejection ?of ?technology ?in ?general ?or ?in ?the ?realm ?of ?media ?consumption ?? ?these ?same ?people ?used ?computers, ?smartphones, ?tablets, ?media ?centers, ?and ?consoles ?for ?many ?other ?aspects ?of ?their ?media ?consumption. ?The ?problem ?for ?them ?is ?that ?ebooks ?are ?lacking ?some ?affordances ?of ?physical ?books ?(Table ?5 ?summarizes ?these). ?These ?same ?affordances ?were ?also ?mentioned ?as ?missed ?even ?by ?those ?who ?read ?ebooks ?frequently, ?such ?as ?this ?subject: ? ? ?I ?think ?with ?books ?it?s ?more ?of ?a ?comfort ?thing ?half ?the ?time. ?You?re ?surrounding ?yourself ? with ?books, ?the ?smell ?of ?them, ?the ?feel ?of ?them, ?the ?mustiness.? ?? ?S9 ?Only ?one ?of ?the ?people ?interviewed ?said ?they ?had ?an ?outright ?preference ?for ?ebooks ?over ?paper ?books. ?For ?that ?person, ?the ?benefits ?of ?ebooks ?(such ?as ?being ?able ?to ?purchase ?a ?book ?and ?begin ?reading ?it ?in ?seconds, ?having ?all ?their ?books ?available ?wherever ?they ?were, ?digital ?highlighting, ?and ?searching) ?outweighed ?the ?missing ?affordances ?of ?paper ?books. ? ?For ?all ?the ?rest, ?paper ?books ?still ?have ?advantages ?that ?they ?are ?not ?yet ?willing ?to ?entirely ?give ?up. ?Understanding ?these ?missing ?affordances ?may ?provide ?insights ?into ?ways ?that ?ebooks ?and ?ereaders ?can ?be ?improved ?to ?increase ?their ?adoption ?and ?acceptance. ?Some ?of ?these ?affordances ?affect ?the ?experience ?of ?reading. ?The ?changing ?thickness ?of ?the ?stack ?of ?pages ?behind ?and ?ahead ?of ?the ?current ?page ?as ?one ?progresses ?provides ?a ?tactile ?sense ?of ??location? ?in ?the ?book. ?The ?tactile ?sensation ?of ?different ?books? ?covers ?and ?bindings ?can ?become ?such ?a ?part ?of ?the ?experience ?of ?a ?book ?that ?a ?reader ?can ?distinguish ?a ?volume ?by ?feel ?alone. ?And ?ink ?on ?paper ?provides ?excellent ?legibility, ?with ?clarity ?and ?contrast ?not ?yet ?met ?by ?other ?display ?technologies: ? ? ?I ?have ?the ?[Kindle] ?app ?on ?my ?phone, ?and ?80% ?of ?what ?I ?read ?is ?on ?my ?phone, ?but ?it?s ? probably ?really ?bad ?for ?my ?eyes. ?It?s ?just ?so ?much ?easier ?to ?find ?things ?to ?read ?and ?access ? them ?quickly.? ?? ?S9 ?Intriguingly, ?many ?of ?the ?missing ?affordances ?are ?not ?missed ?while ?reading ?the ?book, ?but ?before ?and ?afterwards. ?These ?complaints ?indicate ?that ?important ?aspects ?of ?reading ?books ?occur ?when ?we ?are ?not ?actually ?reading. ? ?Several ?of ?these ?aspects ?are ?related ?to ?the ?visibility ?of ?books. ?A ?reader ?who ?is ?deciding ?what ?to ?read ?will ?often ?pick ?up ?a ?book ?and ?look ?at ?the ?information ?on ?the ?cover ?and ?flaps, ?or ?flip ?through ?the ?pages ?to ?get ?a ?quick ?sampling ?of ?what ?is ?inside. ? ?Subjects ?explained ?that ?while ?rich ?information ?about ?ebooks ?is ?readily ?available ?on ?ecommerce ?sites ?while ?people ?are ?considering ?whether ?to ?purchase ?them, ?once ?the ?books ?have ?been ?acquired, ?it ?is ?harder ?to ?access ?that ?information. ?This ?is ?especially ?challenging ?when ?deciding ?what ?ebook ?to ?read ?next. ?Unlike ?a ?physical ?book, ?you ?can?t ?get ?a ?sense ?of ?what ?type ?of ?book ?it ?is ?from ?the ?appearance ?of ?the ?cover, ?and ?you ?can?t ?easily ?read ?the ?information ?on ?the ?cover ?and ?flaps ?to ?get ?a ?summary ?of ?the ?book, ?an ?author ?bio, ?and ?endorsement ?blurbs; ?all ?that ?is ?available ?is ?the ?title ?and ?the ?author. ?Even ?once ?opened, ?the ?most ?readily ?available ?information ?is ?the ?first ?page ?of ?the ?text. ?The ?front ?cover ?image ?may ?be ?available, ?but ?most ?ereaders ?don?t ?display ?the ?cover ?when ?you ?first ?open ?an ?ebook, ?and ?the ?other ?types ?of ?content ?that ?people ?often ?consult ?when ?choosing ?what ?to ?read ?may ?not ?be ?included ?in ?the ?ebook ?at ?all. ? ?One ?subject ?who ?pirates ?ebooks ?in ?bulk, ?and ?then ?reads ?them ?later, ?says: ? ? 23 ? ?I ?have ?this ?habit ?of ?getting ?10 ?ebooks, ?and ?then ?reading ?5 ?of ?them, ?and ?getting ?another ? 10, ?and ?reading ?5. ?So ?I ?have ?all ?these ?ebooks ?I ?don?t ?know ?what ?they ?are.? ?? ?S9 ?We ?also ?use ?books? ?visibility ?to ?look ?at ?other ?people?s ?reading: ?peering ?at ?the ?book ?in ?someone?s ?hands ?to ?see ?what ?they ?are ?reading, ?or ?looking ?at ?their ?bookshelves ?to ?see ?what ?they ?have ?read. ?This ?serves ?two ?functions: ?it ?helps ?us ?discover ?books ?we ?may ?be ?interested ?in ?reading ?ourselves, ?and ?it ?also ?helps ?us ?learn ?something ?about ?the ?other ?person. ?Similarly, ?we ?can ?display ?books ?to ?tell ?other ?people ?about ?ourselves ?(more ?on ?this ?in ?Section ?4.2.3). ?The ?physical ?nature ?of ?books ?allows ?us ?to ?organize ?them, ?often ?picking ?them ?up ?and ?reading ?parts ?of ?them, ?or ?recalling ?associated ?ideas ?and ?events; ?some ?readers ?highly ?value ?this ?way ?of ?interacting ?with ?their ?books: ? ?I ?love ?to ?rearrange ?my ?library. ?It ?helps ?me ?think ?about ?the ?books ?differently ?and ? appreciate ?them ?more.? ?? ?S7 ?Table ?5 ?contains ?a ?complete ?summary ?of ?qualities ?that ?paper ?books ?possess ?which ?ebooks ?lack, ?as ?identified ?by ?interview ?subjects. ? ? Paper ?book ?affordance ? What ?the ?affordance ?makes ?possible ?for ?people ?to ?do ? Front ?cover ? Shows ?other ?people ?what ?you ?are ?reading ? ? Graphic ?design ?can ?convey ?the ?genre ?or ?style ?to ?expect ? When ?you ?have ?started ?a ?book ?but ?are ?not ?actively ?reading ?it, ?the ?sight ? of ?the ?cover ?reminds ?you ?this ?is ?an ?available ?book ?you ?are ?still ?in ?the ? process ?of ?reading ?and ?prompts ?you ?to ?read ?more ?of ?it ? Physical ?bookmarks ? When ?you ?have ?started ?the ?book ?but ?are ?not ?actively ?reading ?it, ?the ? bookmark ?poking ?out ?is ?visible ?and ?reminds ?you ?this ?is ?a ?book ?you ?are ? still ?in ?progress ?reading, ?and ?shows ?you ?exactly ?how ?far ?through ?the ? book ?you ?are. ? Back ?cover ?/ ?dust ?jacket ? ? Provides ?author ?bios, ?book ?summaries, ?and ?endorsements. ?These ?are ? used ?in ?two ?distinct ?stages ?of ?the ?reading ?process: ? 1) Acquisition: ?to ?determine ?if ?the ?book ?is ?one ?they ?want ?to ?read ? in ?the ?future. ?This ?need ?is ?addressed ?for ?ebooks ?with ? information ?on ?the ?vendor?s ?store ?such ?as ?descriptions, ?reviews, ? and ?customer ?ratings ?? ?this ?is ?richer ?information ?than ?is ? possible ?to ?provide ?in ?the ?limited ?capacity ?of ?the ?cover. ? ? ? 2) Selecting ?a ?book ?to ?read: ?When ?deciding ?what ?to ?read ?next ? among ?available ?books, ?evaluating ?whether ?a ?particular ?ebook ? is ?a ?good ?fit ?for ?current ?context ?& ?desires, ?this ?information ?is ? not ?readily ?available ?at ?all. ? ? ? Thickness ? Shows ?overall ?length ?of ?book ? While ?reading, ?the ?thickness ?of ?the ?pages ?on ?either ?side ?of ?the ?page ?you ? are ?reading ?provides ?tactile ?feedback ?on ?location ?in ?book ?and ?progress. ? ? ? 24 ? Paper ?book ?affordance ? What ?the ?affordance ?makes ?possible ?for ?people ?to ?do ? Can ?be ?identified ?by ?cover ?or ? spine ?while ?shelved ?or ?piled ?in ? a ?visible ?spot ? Reminds ?that ?the ?book ?is ?available ?to ?be ?read ? Serves ?as ?a ?reminder ?to ?self ?/ ?display ?to ?others ?of ?your ?interests ? Can ?be ?kept ?in ?the ?physical ?location ?where ?it ?will ?be ?used ? Visibility ? ? Physical ?books ?on ?shelves ?are ?visible ?to ?anyone ?who ?enters ?the ?space. ? ? Books ?on ?shelves ?are ?regarded ?as ?visually ?attractive. ?One ?subject, ?an ? interior ?designer, ?told ?of ?a ?client ?who ?purchased ?dozens ?of ?books ?simply ? for ?display ?purposes ?because ?they ?liked ?their ?appearance, ?with ?no ?intent ? to ?read ?them ?? ?without ?even ?any ?knowledge ?of ?what ?the ?books ?were ? about. ? Examining ?someone?s ?book ?collection ?to ?learn ?more ?about ?them ?and ? their ?interests ?is ?a ?common ?activity. ? ? While ?some ?online ?services ?enable ?sharing ?of ?books, ?these ?are ?not ? widely ?adopted, ?nor ?are ?they ?automatically ?visible ?to ?anyone ?who ?visits. ? ? Organizable ? Physical ?books ?can ?be ?organized ?physically ?by ?any ?number ?of ?schemes. ? Organizing ?one?s ?books ?is ?a ?valued ?activity, ?another ?way ?of ?engaging ? with ?them. ? ? People ?use ?idiosyncratic ?organization ?schemes ?which ?reflect ?their ?own ? understanding ?and ?categories. ? ? To-??Be-??Read ?piles ?and ?shelves ? Readers ?often ?keep ?books ?which ?have ?been ?acquired ?but ?not ?yet ?read ?in ? specific ?locations. ? ? Tactile ?feel ?of ?binding, ?cover, ? and ?pages ?? ?texture, ?friction ? Provides ?tactile ?differentiation ?between ?books. ?Readers ?reported ?that ? they ?can ?often ?distinguish ?between ?several ?books ?they ?are ?actively ? reading ?by ?touch ?alone. ? Can ?be ?loaned ?or ?given ?to ? friends ? Sharing ?books ?with ?friends ?is ?an ?important ?social ?activity ?for ?many ? people ?which ?ebooks ?do ?not ?support ?as ?well ?as ?paper ?books. ?As ? implemented ?by ?Amazon ?and ?Barnes ?& ?Noble, ?the ?two ?most ?popular ? commercial ?ebook ?ecosystems, ?ebooks ?can ?be ?loaned ?if ?publishers ?give ? permission ?for ?each ?title. ?Such ?ebook ?loans ?are ?limited, ?both ?in ?the ? number ?of ?times ?a ?book ?can ?be ?loaned ?and ?the ?duration ?of ?each ?loan. ? Finally, ?loaning ?ebooks ?requires ?that ?both ?people ?use ?the ?same ?ebook ? ecosystem. ? ? Legibility ?/ ?eyestrain ? Reading ? on ? LCD ? displays ? (such ? as ? smartphones) ? were ? reported ? as ? causing ?more ? eyestrain ? than ? reading ? paper ? books, ?while ? e-??ink ? displays ? were ?considered ?roughly ?equivalent ?to ?paper ?in ?that ?regard. ? Smell ? The ?smell ?of ?books ?was ?mentioned ?as ?something ?important ?missing ?from ? ebooks. ?Perhaps ?the ?involvement ?of ?smell ?in ?memory ?is ?involved, ?and ? future ?generations ?who ?grow ?up ?without ?having ?the ?smell ?of ?paper ? books ?enmeshed ?in ?their ?memories ?won?t ?miss ?it. ? ? 25 ? Table ?5. ?Subjects ?identified ?several ?affordances ?of ?paper ?books ?that ?are ?missing ?or ?inadequately ?provided ?by ? ebooks. ?The ?fact ?that ?people ?complain ?about ?these ?missing ?affordances ?indicates ?that ?we ?should ?look ?at ?what ?role ?these ?affordances ?play ?and ?the ?activities ?they ?support ?in ?order ?to ?find ?areas ?where ?we ?may ?be ?able ?to ?improve ?the ?reading ?experience ?even ?as ?ebooks ?become ?more ?popular. ?I ?delve ?into ?this ?further ?in ?the ?other ?phases ?of ?this ?research, ?particularly ?in ?Section ?4.2.4. ? ?For ?those ?interested ?in ?exploring ?new ?possibilities ?for ?ebooks, ?which ?are ?not ?necessarily ?possible ?with ?paper ?books, ?I ?suggest ?Peter ?Meyers? ?Breaking ?the ?Page ?(Meyers, ?2011) ?and ?the ?Text ?2.0 ?project ?(http://text20.net). ? ? ? 3.3.2 Consuming ?video ? ?The ?increasing ?ability ?of ?people ?to ?stream ?or ?download ?an ?increasing ?range ?of ?television ?programs ?and ?movies ?over ?the ?Internet ?for ?viewing ?on ?devices ?ranging ?from ?traditional ?television ?sets ?to ?computers, ?tablets ?and ?smartphones ?is ?driving ?changes ?in ?consumption ?habits. ?Another ?area ?where ?on-??demand ?is ?cutting ?into ?broadcasting?s ?share ?of ?media ?consumption ?is ?in ?radio: ?podcasts ?are ?an ?increasingly ?popular ?way ?of ?listening ?to ?content ?that ?used ?to ?be ?only ?available ?as ?a ?live ?broadcast. ?I ?focus ?the ?discussion ?on ?movies ?and ?television ?because ?more ?interview ?subjects ?have ?those ?forms ?of ?media ?as ?major ?components ?of ?their ?media ?diets ?than ?radio ?and ?podcasts, ?and ?because ?the ?subjects ?spent ?much ?more ?time ?discussing ?the ?impact ?of ?these ?changes ?to ?their ?TV ?and ?movie ?viewing ?habits. ? ?This ?increasing ?ability ?to ?get ?video ?content ?over ?the ?Internet ?has ?driven ?a ?practice ?called ? cable-??cutting: ?dropping ?broadcast ?cable ?television ?subscriptions ?and ?shifting ?to ?on-??demand ?viewing. ?According ?to ?ongoing ?studies ?by ?organizations ?such ?as ?the ?Pew ?Research ?Center ?and ?the ?Nielsen ?corporation ?(Fox ?& ?Duggan, ?2012; ?Nielsen ?Company, ?2012b, ?2013) ?cable-??cutting ?is ?a ?growing ?trend ?among ?American ?TV ?viewers. ?This ?was ?reflected ?in ?the ?interview ?population: ?all ?of ?the ?subjects ?who ?had ?cable ?mentioned ?that ?they ?have ?at ?least ?considered ?it, ?and ?4 ?of ?them ?have ?done ?so. ? ?Every ?subject ?who ?had ?or ?was ?considering ?cable-??cutting ?checked ?beforehand ?to ?find ?out ?what ?shows ?would ?and ?wouldn?t ?be ?available ?to ?them ?from ?other ?sources. ?They ?typically ?found ?that ?some ?of ?what ?they ?currently ?watched ?would ?not ?be ?available ?(e.g., ?sports) ?or ?they ?would ?have ?to ?wait ?to ?be ?able ?to ?watch ?it ?(TV ?shows ?whose ?episodes ?are ?not ?available ?for ?purchase ?until ?a ?year ?or ?more ?after ?the ?original ?air ?date). ?They ?considered ?these ?changes ?carefully ?and ?didn?t ?make ?the ?change ?if ?they ?found ?they?d ?have ?to ?give ?up ?favorite ?items: ? ?Dislike ?for ?the ?cable ?company ?was ?our ?initial ?motivation. ?We ?didn?t ?like ?paying ?so ?much ? money ?for ?relatively ?little ?value. ?We ?weren?t ?really ?trying ?to ?change ?our ?information ? consumption, ?we ?were ?trying ?to ?avoid ?patronizing ?Comcast.? ?? ?S7 ?This ?consideration ?of ?the ?change ?in ?content ?availability ?is ?an ?example ?of ?anticipated ?effects ?of ?a ?change ?in ?technology. ?Yet ?the ?cable-??cutters ?reported ?being ?surprised ?by ?the ?extent ?to ?which ?other ?aspects ?of ?their ?viewing ?habits ?were ?impacted ?by ?changing ?from ?a ?broadcast ?model ?to ?an ?on-??demand ?model. ? ?One ?key ?difference ?was ?the ?need ?to ?intentionally ?choose ?what ?to ?watch ?once ?turning ?on ?the ?TV ?and ??seeing ?what?s ?on? ?was ?no ?longer ?available ?to ?them. ?The ?lack ?of ?ability ?to ?just ?see ??what?s ?on ?TV? ?or ?channel ?surf ?forced ?people ?to ?make ?more ?intentional ?decisions ?about ? ? 26 ? what ?to ?consume, ?and ?this ?was ?reported ?as ?a ?positive ?change ?by ?every ?subject ?who ?had ?cut ?cable: ? ?I ?was ?surprised ?to ?find ?how ?much ?aimless ?channel ?surfing ?went ?away.? ?? ?S3 ? ?[After ?cutting ?cable] ??When ?I ?sat ?down ?to ?watch ?TV, ?the ?only ?thing ?I?d ?watch ?would ?be ? Mad ?Men. ?Then ?when ?I ?finished ?it, ?I ?was ?like ??what ?am ?I ?going ?to ?watch?? ?I ?sit ?down ?at ? the ?computer ?and ?ask ?myself ??what?s ?good?? ?[Before ?cutting ?cable] ?if ?I ?turned ?on ?the ?TV ?I ? didn?t ?ask ?myself ?what?s ?good, ?I?d ?just ?happen ?to ?see ?something ?and ?I ?will ?sit ?there ?and ? watch ?it.? ??S5 ?Being ?able ?to ?view ?television ?at ?any ?time ?can ?also ?affect ?consumption ?of ?other ?media ?types: ? ?Now ?that ?I ?have ?increased ?ability ?to ?find ?good ?TV ?to ?watch ?by ?streaming, ?I ?don?t ?listen ?to ? music ?as ?much ?anymore.? ??S4. ?On-??demand ?viewing ?has ?also ?changed ?how ?people ?consume ?television ?series; ?several ?people ?reported ?that ?they ?now ?watch ?entire ?seasons ?or ?even ?complete ?series ?over ?a ?short ?period ?of ?time. ?In ?another ?use ?of ?the ?food ?metaphor ?by ?subjects, ?this ?was ?sometimes ?called ??bingeing.? ?People ?also ?are ?more ?reluctant ?to ?start ?watching ?a ?TV ?series ?while ?it ?is ?being ?broadcast, ?saying ?things ?like ??I?ll ?wait ?until ?I ?can ?stream ?the ?whole ?season ?at ?once.? ? ?Media ?producers ?are ?responding ?to ?this ?in ?different ?ways: ?on ?the ?one ?hand, ?releasing ?entire ?seasons ?at ?once ?(as ?with ?Netflix?s ?in-??house ?production ?House ?of ?Cards) ?and ?on ?the ?other ?hand, ?shifting ?towards ?content ?where ?timeliness ?and ?interactive ?and ?social ?participation ?is ?an ?inherent ?part ?of ?the ?experience, ?such ?as ?reality ?shows ?like ?American ?Idol. ? ? ?As ?this ?technology ?change ?has ?been ?adopted, ?people ?appreciate ?the ?increased ?control ?of ?their ?viewing ?consumption ?it ?provides, ?and ?the ?reduction ?in ?mindless ?consumption. ?In ?upcoming ?sections, ?I ?discuss ?how ?we ?can ?support ?people ?in ?consuming ?those ?things ?they ?really ?want ?to ?consume. ? ?In ?the ?next ?section, ?I ?turn ?to ?the ?problems, ?unmet ?needs, ?and ?unsatisfied ?desires ?people ?experience ?with ?media ?consumption. ? 3.4 RQs3: ?What ?do ?people ?want? ?One ?of ?the ?primary ?goals ?of ?conducting ?this ?research ?was ?to ?gain ?insights ?which ?could ?help ?when ?designing ?solutions ?that ?would ?be ?valuable ?for ?people. ?I ?wanted ?to ?find ?out ?what ?problems ?people ?really ?faced, ?instead ?of ?assuming ?I ?already ?knew ?what ?problem ?needed ?solving. ? ?This ?section ?addresses ?the ?following ?research ?questions: ? ? What ?unmet ?needs ?do ?people ?have ?regarding ?their ?media ?consumption? ?What ?problems ?exist? ?What ?changes ?do ?people ?want ?to ?make, ?and ?why ?do ?they ?want ?to ?make ?them? ? ?By ?conducting ?the ?interviews ?and ?listening ?to ?the ?subjects ?describe ?how ?they ?cope ?with ?their ?media ?consumption, ?I ?collected ?data ?to ?help ?understand ?these ?issues. ?Section ?3.4.1 ?describes ?their ?most ?commonly ?mentioned ?desire ?(to ?read ?more ?books). ?Section ?3.4.2 ?discusses ?problems ?dealing ?with ?the ?selection ?of ?content ?available. ?Section ?3.4.3 ?discusses ?problems ?of ??bad ?tastes? ?and ?Section ?3.4.4 ?covers ?unmet ?needs ?of ?parents ?who ?want ?to ?better ?manage ?their ?children?s ?media ?diets. ? ? 27 ? 3.4.1 Read ?more ?books ?Reading ?more ?books ?was ?the ?desired ?change ?people ?talked ?about ?most. ?Books ?were ?also ?the ?only ?category ?of ?media ?that ?every ?subject ?mentioned ?as ?part ?of ?their ?media ?diets. ? ?One ?reason ?given ?for ?not ?being ?able ?to ?read ?as ?much ?as ?desired ?is ?the ?amount ?of ?time ?reading ?takes. ? ?One ?subject ?recalled ?that ?during ?pregnancy ?she ?was ?required ?to ?rest ?more, ?so ?had ?time ?to ?read ?novels. ?But ?now ?it ??feels ?like ?an ?indulgence? ?to ?spend ?the ?time ?it ?takes ?to ?read ?a ?book ?given ?the ??busy-??ness ?of ?life.? ?Another ?said: ? ?Books ?are ?my ?choice ?of ?entertainment ?-?? ?when ?I ?have ?the ?capacity ?to ?fill ?my ?brain ?with ? something ?besides ?everything ?else ?that?s ?going ?on ?during ?the ?day. ?I ?imagine ?that?s ?what ? will ?happen ?when ?[my ?younger ?child] ?starts ?preschool ?-?? ?I?ll ?eat ?books ?again?.I ?wish ?I ?had ? time ?to ?read ?a ?book ?every ?day? ?? ?S10 ?Another ?echoed ?Nicholas ?Carr?s ?(2010) ?concern ?that ?Internet ?media ?consumption ?is ?affecting ?the ?ability ?to ?concentrate ?and ?thus ?read: ? ?I?d ?like ?to ?bring ?back ?my ?ability ?to ?sit ?down ?and ?read ?a ?paper ?book ?? ?a ?longer ?attention ? span. ?Right ?now ?[that?s] ?just ?aspirational. ?I ?don?t ?love ?that ?I ?feel ?like ?I ?have ?trouble ?with ? my ?attention ?span, ?but ?it?s ?not ?bothering ?me ?enough ?that ?I ?want ?to ?do ?something ?about ? it.? ?? ?S6 ?Other ?people ?embrace ?the ?fragmented ?attention ?Carr ?warns ?about, ?and ?use ?it ?in ?order ?to, ?for ?example, ?read ?more ?while ?also ?consuming ?other ?forms ?of ?media: ? ? ?I ?want ?to ?see ?a ?movie ?with ?[my ?partner] ?but ?I ?also ?want ?to ?read ?this ?book, ?so ?I ?do ?both ? at ?the ?same ?time.? ? ?? ?S9 ?As ?we ?will ?see ?in ?section ?4, ?people?s ?explanations ?of ?their ?behavior ?may ?not ?be ?accurate; ?one ?reason ?is ?that ?some ?of ?their ?decision ?making ?process ?is ?inaccessible ?to ?their ?conscious ?thought ?processes. ?So ?while ?we ?can ?accept ?that ?people ?do ?in ?fact ?desire ?to ?read ?more ?books, ?we ?should ?be ?more ?cautious ?about ?accepting ?that ?their ?explanations ?for ?why ?they ?don?t ?read ?more ?books ?are ?accurate. ?It ?may ?be ?possible ?to ?help ?people ?achieve ?their ?desires ?to ?read ?more ?without ?adding ?additional ?hours ?to ?the ?day. ?This ?unmet ?desire ?to ?read ?more ?books ?is ?itself ?involved ?in ?one ?of ?the ?problems ?people ?have ?with ?books ?? ?namely, ?what ?happens ?when ?desirable ?books ?are ?acquired ?but ?subsequently ?not ?read. ? ?In ?section ?2.8 ?I ?reviewed ?many ?new ?ways ?that ?people ?now ?have ?for ?finding ?out ?about ?books ?they ?would ?like ?to ?consume. ?Interview ?subjects ?told ?us ?that ?this ?imbalance ?in ?rates ?between ?discovery ?and ?acquisition ?vs. ?reading ?ends ?up ?causing ?problems ?when ?people ?are ?not ?able ?to ?keep ?up ?with ?their ?reading ?desires: ?the ?unread ?books ?pile ?up ?and ?cause ?clutter ?that ?both ?is ?physically ?in ?the ?way ?and ?also ?causes ?a ?feeling ?of ?being ?overwhelmed: ? ?We ?need ?a ?bookshelf. ?They?re ?taking ?over ?every ?work ?surface ?in ?the ?house ?and ?we ?have ? to ?do ?something ?about ?that.? ?? ?S10 ? ?I?m ?feeling ?overwhelmed ?by ?stuff ??not ?just ?books, ?all ?the ?kids? ?toys, ?etc. ?That ?drives ?use ? of ?the ?library, ?because ?the ?books ?[we ?borrow] ?don?t ?stay ?in ?the ?house.? ??S6 ? ? 28 ? ??I ?have ?this ?habit ?of ?getting ?10 ?books, ?and ?then ?reading ?5 ?of ?them, ?and ?getting ?another ? 10, ?and ?reading ?5. ?So ?I ?have ?all ?these ?books ?I ?don?t ?know ?what ?they ?are.? ?Interviewer: ?So ? those ?leftover ?ones ?-?? ?do ?they ?just ?stay ?leftover? ??Yeah. ?It?s ?sort ?of ?like ?hoarding. ?I ?had ?a ? pile ?of ?physical ?books ?-?? ?and ?it ?got ?to ?the ?point ?of ??Ok, ?this ?is ?ridiculous, ?I?ve ?got ?to ?get ?rid ? of ?some ?stuff.? ?I?ll ?get ?rid ?of ?things ?if ?I ?already ?read ?them ?or ?if ?I?m ?not ?going ?to ?read ?them. ? And ?I ?got ?rid ?of ?a ?whole ?bunch ?of ?stuff ?where ?it ?was ?just ?sort ?of ?like, ?ok: ?look ?at ?the ?back ? of ?the ?book ?-?? ?are ?you ?really ?going ?to ?read ?it? ?And ?I ?got ?rid ?of ?the ?ones ?I ?decided ?I ?wasn?t ? going ?to ?read ?after ?all. ?And ?even ?then ?I ?still ?had ?a ?full ?bookshelf ?of ?books, ?most ?of ?them ?I ? still ?haven?t ?read. ?It?s ?terrible.? ?? ?S9 ? ?While ?accumulating ?unread ?ebooks ?doesn?t ?cause ?physical ?living ?spaces ?to ?become ?cluttered, ?at ?least ?the ?physical ?books ?property ?of ?taking ?up ?space ?provides ?a ?prompt ?that ?signals ?people ?to ?take ?action ?to ?deal ?with ?the ?surplus. ?In ?section ?5, ?I ?investigate ?ways ?to ?provide ?ebooks ?with ?some ?of ?the ?beneficial ?properties ?of ?a ?physical ?collection ?of ?books. ? ? ? 3.4.2 Satisfy ?current ?hunger ?Next, ?we ?turn ?to ?another ?problem ?people ?face: ?choosing ?what ?to ?consume ?at ?any ?given ?moment. ? ? ?I ?don?t ?go ?in ?[when ?choosing ?what ?to ?read ?next] ?looking ?for ?[a ?particular ?genre ?such ?as] ? fiction ?vs. ?biography. ?I?ll ?look ?for ?something ?that ?appeals ?to ?me?? ??S10 ? ??Usually ?it?s ?not ??Do ?I ?want ?to ?read ?a ?book ?or ?watch ?TV? ?Do ?I ?want ?to ?play ?a ?game ?or ?see ? a ?movie?? ?It?s ??What ?game ?do ?I ?want ?to ?play?? ?or ??I ?want ?to ?read ?a ?book, ?what ?book ?do ?I ? want ?to ?read?? ?Maybe ?that?s ?a ?function ?of ? ?having ?a ?lot ?of ?content ?around ?at ?different ? states ?of ?completion, ?and ?I ?can ?choose ?what ?I ?want ?to ?pick ?up ?and ?experience.? ??S9 ?People ?find ?this ?surplus ?of ?desirable ?options ?to ?be ?a ?problem. ? ?I ?feel ?like ?it?s ?too ?much. ?At ?our ?fingertips ?is ?too ?much. ?We ?have ?infinite ?entertainment, ? we ?have ?infinite ?information, ?and ?I ?don?t ?think ?it ?makes ?us ?better ?people, ?or ?happier. ?? ?? S3 ? ?Before ?Netflix, ?it ?was ?possible ?for ?there ?to ?be ?nothing ?on; ?that ?doesn?t ?happen ? anymore.? ?? ?S4 ? ?The ?problem ?is ?more ?sorting ?through ?[the ?list ?I ?keep ?of ?books ?I ?want ?to ?read] ?and ? figuring ?out ?what ?I ?want ?to ?read ?[now] ?than ?accessing ?them.? ?? ?S8 ? ?I ?get ?so ?many ?recommendations ?from ?colleagues, ?I ?wish ?I ?could ?skim ?quickly ?to ?keep ?up ? with ?it ?all. ?But ?I ?feel ?like ?I ?need ?to ?read ?each ?one ?in ?depth, ?so ?I ?end ?up ?not ?investigating ? most ?of ?them.? ?? ?S5 ? ?There ?may ?be ?30 ?headlines, ?I ?may ?go ?and ?research ?one ?more ?deeply. ?I?m ?not ?just ?eating ? everything ?because ?it?s ?there; ?I ?have ?to ?pick ?what ?I ?want ?to ?learn ?more ?about.? ?? ?S2 ? ?I ?used ?to ?have ?a ?list ?of ?movies ?I ?want ?to ?see. ?And ?I ?never ?got ?to ?any ?of ?them.? ?? ?S6 ?Section ?4.1 ?reviews ?literature ?on ?decision-??making ?that ?helps ?to ?explain ?why ?having ?to ?invest ?effort ?in ?choosing ?between ?many ?positive ?options ?can ?actually ?reduce ?satisfaction. ? ? 29 ? 3.4.3 Avoid ?bad ?tastes ?A ?related ?problem ?of ?undesired ?content ?was ?mentioned ?with ?special ?vehemence: ?content ?whose ?intrusion ?into ?consciousness ?causes ?strongly ?negative ?emotional ?responses. ?Consuming ?undesirable ?content ?sometimes ?caused ?strong ?reactions. ?These ?reactions ?were ?visceral, ?like ?an ?unexpected ?mouthful ?of ?a ?disgusting ?taste: ? ? ??What ?stops ?me ?is ?when ?I ?get ?stories ?as ?I?m ?reading, ?what ?stops ?me ?and ?makes ?me ?turn ? off ?is ?when ?there?s ?a ?story ?that?s ?devastating. ?Like ?as ?I?m ?trying ?to ?look ?up ?what ?Mitt ? Romney ?said ?at ?a ?campaign ?rally, ?I ?see ??3 ?children ?beg ?for ?their ?lives ?as ?mother ?kills ?them? ? and ?then ?I?m ?like, ??Aagh! ?I ?can?t ?look ?at ?this ?stuff, ?it?s ?too ?much!? ?So ?then ?my ?information ? diet ?gets ?tainted ?by ?horror. ?I ?wish ?there ?was ?a ?way ?to ?filter ?that. ?That?s ?the ?sour. ?That?s ? the ?orange ?juice ?in ?my ?milk ?-?? ?it ?totally ?sours ?it.? ??S5 ? ?I ?wish ?it ?didn?t ?occupy ?a ?portion ?of ?my ?brain. ?I ?hate ?that ?I ?know ?anything ?about ?the ? Kardashians.? ?? ?S5 ? ?[After ?having ?kids] ?I ?couldn?t ?read ?anything ?dark, ?depressing, ?intense, ?where ?bad ?things ? happened. ?I ?didn?t ?want ?to ?read ?bad ?news ?-?? ?nothing ?that ?made ?me ?feel ?bad. ?Things ?hit ? you ?harder ?when ?you ?have ?little ?kids. ?It ?isn?t ?the ?kind ?of ?story ?I ?wanted ?to ?have ?in ?my ? head.? ?? ?S8 ?To ?avoid ?this ?problem, ?people ?have ?to ?accomplish ?several ?steps. ?They ?have ?to ?identify ?the ?link ?between ?the ?content ?and ?the ?emotional ?reaction. ?They ?have ?to ?determine ?where ?they ?were ?getting ?the ?problematic ?content ?from. ?Finally, ?they ?have ?to ?change ?their ?behavior ?to ?avoid ?the ?source: ? ? My ?browser ?home ?page ?was ?set ?to ?MSNBC, ?but ?I ?used ?to ?get ?exposed ?to ?the ?wrong ?type ? of ?information, ?like ?those ?stupid ??test ?your ?relationship? ?quizzes ?they ?have. ?And ?then ?I?d ? get ?all ?upset ?about ?my ?relationship; ?it ?made ?me ?question ?things ?that ?weren?t ?a ?problem. ?I ? changed ?my ?home ?page ?and ?now ?there?s ?no ?problem.? ?? ?S6 ? A ?year ?ago ?I ?cut ?down ?drastically ?on ?how ?many ?politics ?sites ?I ?went ?to ?because ?it ?was ?too ? stressful. ?It ?was ?creating ?free-??floating ?existential ?angst ?-?? ?everything ?is ?going ?to ?be ?bad ? forever, ?everyone?s ?terrible. ?So ?I ?cut ?down ?the ?number, ?and ?went ?to ?the ?ones ?that ?are ?less ? opinion ?and ?more ?newsy. ?I ?used ?to ?go ?to ?Daily ?Kos ?a ?lot ?but ?they ?made ?me ?too ?angry, ?and ? I ?don?t ?need ?that ?in ?my ?life. ?So ?I ?took ?the ?time ?I ?used ?to ?do ?that ?and ?found ?other ?things ?-?? ?I ? read ?local ?news ?blogs ?about ?things ?that ?are ?happening ?in ?our ?neighborhood. ?I ? substituted ?angst ?for ?happy ?local ?things. ?That ?was ?an ?excellent ?decision ?to ?cut ?down ?on ? that ?craziness. ?? ?S3 ?In ?both ?of ?these ?examples, ?the ?people ?describe ?using ?strategies ?to ?change ?their ?behavior. ?Strategies ?for ?making ?changes ?to ?diets ?will ?be ?investigated ?further ?in ?Section ?3.5.2. ? 3.4.4 Feed ?children ?well ?Three ?parents ?specifically ?mentioned ?concern ?for ?being ?able ?to ?monitor ?and ?manage ?their ?children?s ?media ?consumption. ?Parents ?want ?to ?restrict ?their ?kids ?consumption ?to ?material ?appropriate ?for ?their ?intellectual ?and ?emotional ?developmental ?levels ?? ?especially ?when ?accessing ?the ?Internet, ?where ?nearly ?any ?content ?imaginable ?is ?just ?a ?click ?away: ? ?Needing ?to ?know ?what ?kids ?are ?up ?to ?on ?the ?Internet ?takes ?effort, ?and ?lots ?of ?parents ? don?t ?have ?the ?time ?? ?or ?the ?ability.? ??S3 ? ? 30 ? Parents ?are ?concerned ?with ?insulating ?their ?children ?from ?negative ?messages ?and ?values, ? ?keeping ?them ?from ?over-??consuming ?types ?of ?media ?that ?do ?not ?provide ?much ?value. ?They ?want ?their ?children ?to ?be ?provided ?with ?a ?healthy ?diet, ?and ?to ?develop ?healthy ?consumption ?habits: ? ? ??One ?of ?my ?children ?was ?obsessed ?with ?videogames ?and ?television, ?and ?it ?was ? interfering ?with ?the ?rest ?of ?his ?life. ?So ?we ?took ?it ?out ?of ?his ?diet ?completely ?for ?several ? months. ?Then ?we ?allowed ?him ?to ?start ?earning ?back ?a ?moderate ?amount ?with ?good ? behavior, ?but ?he ?had ?to ?earn ?it.? ??S2 ? ?I ?try ?to ?reserve ?the ?book ?budget ?for ?my ?daughter ?because ?she ?wants ?to ?hold ?that ?book ?in ? her ?hand ?and ?keep ?it ?and ?have ?it ?be ?hers ?and ?read ?it ?over ?and ?over. ?I ?know ?that?s ?going ?to ? last ?longer ?than ?me ?buying ?a ?book ?and ?reading ?it ?once ?and ?donating ?it.? ? ?? ?S10 ?Another ?aspect ?of ?family ?consumption ?is ?exposing ?children ?to ?parents? ?media ?habits ?and ?interests: ? ? ??The ?whole ?family ?shares ?one ?account ?for ?ebooks ?across ?all ?devices ?? ?which ?means ? everyone ?sees ?all ?of ?everyone ?else?s ?books, ?regardless ?of ?whether ?they?re ?interesting ?to ? them.? ?? ?S2 ? ?In ?the ?house ?I ?grew ?up ?in, ?we?re ?all ?readers, ?so ?you ?would ?sit ?down ?and ?there?s ?a ?book ? nearby ?that ?you?d ?be ?like ??well, ?that?s ?interesting! ?where?d ?that ?come ?from?? ?And ?you?d ? read ?that ?because ?somebody ?would ?leave ?it ?lying ?around.? ? ?? ?S9 ?Parents ?also ?have ?challenges ?in ?finding ?content ?appropriate ?to ?consume ?based ?on ?the ?context ?of ?consumption, ?such ?as ?the ?audience ?or ?who ?is ?present ?and ?exposed ?to ?the ?content, ?even ?if ?they ?are ?not ?the ?primary ?audience. ?Parents ?mentioned ?the ?need ?to ?find ?media ?for ?the ?entire ?family ?to ?consume ?together, ?such ?as ?read-??aloud ?books ?and ?family ?movies. ?And ?parents ?had ?challenges ?with ?not ?wanting ?to ?expose ?their ?children ?to ?the ??adult? ?portions ?of ?their ?own ?media ?consumption. ?In ?the ?next ?section, ?I ?look ?at ?several ?other ?ways ?that ?context ?moderates ?our ?appetite ?for ?different ?types ?of ?media. ? 3.5 RQs4: ?Our ?changing ?diets ?I ?asked ?these ?research ?questions ?about ?making ?changes ?in ?our ?diets: ? ? How ?do ?people ?make ?changes ?in ?their ?consumption? ?Could ?techniques ?for ?making ?changes ?in ?the ?realm ?of ?food ?inform ?the ?design ?of ?new ?tools ?or ?systems ?to ?improve ?people?s ?media ?experiences ?and ?improve ?their ?ability ?to ?achieve ?the ?outcomes ?they ?desire? ? ?In ?the ?interviews, ?I ?was ?struck ?by ?the ?differences ?between ?short-??term ?and ?long-??term ?changes ?people ?described. ?In ?Section ?3.5.1, ?I ?discuss ?the ?ways ?context ?and ?appetite ?shapes ?our ?diet ?and ?changes ?in ?the ?short ?term. ?In ?Section ?3.5.2 ?I ?discuss ?how ?our ?preferences ?or ?tastes ?change ?over ?the ?long ?term. ? 3.5.1 Short-??term ?changes ?in ?appetite ?Because ?our ?appetite ?at ?any ?moment ?is ?contextual, ?even ?when ?all ?of ?the ?content ?choices ?we ?are ?choosing ?between ?are ?ones ?that ?are ?desirable ?to ?us ?in ?general ?? ?for ?example, ?if ?we ? ? 31 ? selected ?them ?ourselves ?? ?we ?may ?see ?many ?items ?that ?we ?do ?not ?want ?to ?consume ?right ? now. ?And ?we ?may ?have ?a ?hard ?time ?judging ?what ?exactly ?it ?is ?that ?we ?are ??hungry? ?for. ?Subjects ?provided ?many ?examples ?of ?the ?contextual ?nature ?of ?media ?appetites. ? ?When ?I ?want ?to ?entertain ?myself ?by ?playing ?a ?game, ?picking ?between ?all ?the ?games, ? choosing ?what ?I ?want ?from ?a ?gameplay ?perspective ?-?? ?that?s ?going ?to ?be, ??Oh, ?do ?I ?want ?to ? have ?a ?story ?experience, ?or ?do ?I ?just ?want ?to ?get ?in ?there ?and ?shoot ?some ?stuff ?to ?vent ? some ?anger, ?or ?feed ?the ?part ?of ?me ?that ?just ?wants ?to ?kill ?things ?to ?get ?their ?gold ?and ?go ? shopping?? ?They ?all ?feed ?different ?parts ?of ?the ?soul.? ?? ?S9 ?Context ?can ?intensify ?negative ?reactions ?as ?well: ? ?Our ?free ?time, ?our ?energy, ?is ?precious. ?We?re ?pretty ?hesitant ?to ?go ?out. ?When ?our ?first ? child ?was ?an ?infant, ?we ?went ?to ?see ?Punch ?Drunk ?Love. ?And ?I ?hated ?it. ?And ?one ?of ?the ? reasons ?I ?hated ?it ?so ?much ?was ?that ?I ?couldn?t ?believe ?I ?had ?one ?of ?these ?precious ?nights ? out ?and ?I ?was ?spending ?it ?on ?a ?movie ?I ?didn?t ?like. ?That ?took ?it ?from ??meh, ?I ?don?t ?like ?this ? movie? ?to ??I ?HATE ?this ?movie!? ?? ?S6 ?Depending ?on ?what ?you ?just ?consumed, ?taste-??specific ?satiation ?(discussed ?in ?Section ?2.5.2) ?applies ?to ?media ?as ?well ?as ?food. ?My ?kids ?say ??my ?dinner ?stomach ?is ?full, ?but ?there?s ?plenty ?of ?room ?in ?my ?dessert ?stomach.? ? ?I ?stop ?with ?my ?morning ?news ?routine ?because ?there?s ?only ?so ?much ?rich, ?meaty ?new ? news ?about ?the ?world ?I ?can ?consume ?before ?I ?start ?feeling ?ill. ?There?s ?only ?so ?much ? information ?I ?can ?absorb ?-?? ?so ?much ?fat ?I ?can ?eat ?-?? ?before ?my ?brain ?says ??ok, ?you?re ?done?. ? If ?it?s ?on ?a ?weekend, ?I ?might ?be ?full ?of ?news ?and ?switch ?to ?entertainment? ??S3 ?When ?we ?are ?sick, ?we ?have ?different ?desires ?for ?media ?consumption. ? ? When ?you?re ?sick, ?it?s ?really ?nice ?to ?be ?able ?to ?watch ?something ?mindless ?on ?TV ?or ?poke ? around ?on ?the ?Internet ?because ?your ?brain ?is ?just ?not ?functioning.? ??S4 ? ?Last ?year ?when ?I ?had ?pneumonia, ?I ?had ?to ?sit ?on ?the ?couch ?and ?wasn?t ?allowed ?to ?get ? up. ?I ?watched ?that ?movie ?with ?the ?blue ?people ?[Interviewer: ?Avatar?] ?Yes! ?It ?was ?so ? surreal ?and ?colorful. ?I ?saw ?it ?through ?this ?lens ?of ?fever ?and ?a ?kitten ?purring ?in ?my ?lungs. ?It ? was ?cool, ?but ?it?s ?not ?a ?good ?idea ?to ?get ?pneumonia ?just ?to ?experience ?a ?movie ?better.? ? ?S10 ?Emotional ?state ?is ?an ?important ?aspect ?of ?context. ?One ?person ?spoke ?of ?the ?desire ?to ?watch ?familiar ?movies ?and ?reruns ?of ?television ?shows ?when ?sad ?as ?the ?equivalent ?of ??comfort ?food.? ?Another ?used ?media ?as ?a ?safe ?outlet ?for ?aggressive ?feelings: ? ?If ?I?m ?really ?angry ?at ?the ?world, ?I?ll ?read ?my ?vampire ?stories ?where ?people ?get ?killed ?in ? violent ?and ?horrible ?ways, ?and ?then ?I ?don?t ?have ?to ?kill ?people. ?It ?keeps ?me ?out ?of ?prison!? ? ? ?S2 ?So ?our ?appetites ?can ?change ?frequently ?based ?on ?context. ?Being ?able ?to ?factor ?our ?current ?appetite ?into ?our ?choices ?to ?make ?selections ?more ?relevant ?might ?go ?a ?long ?way ?to ?easing ?our ?media ?selection ?challenges. ? ?But ?these ?are ?not ?the ?only ?changes ?to ?our ?consumption. ?Other ?changes ?in ?our ?consumption ?habits ?take ?place ?over ?longer ?times ?and ?in ?response ?to ?changes ?in ?our ?lives. ? ? 32 ? 3.5.2 Making ?long-??term ?changes: ?intentional ?vs. ?exogenous ?I ?was ?struck ?that ?there ?are ?two ?types ?of ?changes ?to ?the ?subjects? ?information ?diets, ?with ?contrasting ?characteristics: ? ?1) Intentional ?media ?changes. ?People ?wanted ?to ?make ?changes, ?but ?relying ?on ?willpower ?alone ?to ?implement ?an ?intention ?to ?change ?was ?usually ?not ?sufficient. ?Changes ?were ?more ?successful ?when ?people ?employed ?additional ?tactics ?to ?support ?the ?desired ?behavior ?or ?suppress ?the ?undesired ?behavior. ?2) Exogenous ?media ?changes. ?Other ?events ?in ?people?s ?lives ?often ?do ?cause ?large ?changes ?in ?people?s ?media ?consumption ?without ?requiring ?much ?additional ?effort ?? ?in ?some ?ways, ?the ?media ?diet ?change ?is ?a ?coincidental ?side-??effect ?of ?the ?other ?change. ? ?I ?distinguish ?these ?causes ?by ?calling ?the ?first ?category ?intentional ?media ?changes, ?and ?the ?second ?coincidental ?or ?exogenous ?(having ?a ?cause ?from ?outside) ?rather ?than ?unintentional. ?This ?is ?not ?because ?the ?changes ?in ?the ?latter ?category ?were ?not ?intentional ?? ?people ?often ?do ?intentionally ?make ?the ?sorts ?of ?life ?changes ?discussed ?here. ?The ?motivation ?behind ?those ?changes ?was ?something ?other ?than, ?or ?outside ?of, ?effecting ?a ?change ?in ?media ?consumption. ? ?The ?following ?subsections ?contain ?discussion ?of ?circumstances ?that ?lead ?to ?exogenous ?changes ?in ?media ?habits ?for ?the ?subjects, ?as ?well ?as ?several ?techniques ?subjects ?described ?for ?making ?intentional ?changes ?in ?both ?food ?and ?media ?consumption. ? ? 3.5.2.1 Exogenous ?changes ?affect ?media ?consumption ?tastes ?and ?habits ?Subjects ?reported ?that ?their ?consumption ?habits ?changed, ?often ?in ?unexpected ?ways, ?as ?a ?result ?of ?other ?changes ?in ?their ?life. ?These ?changes ?were ?not ?difficult ?to ?accomplish ?or ?sustain, ?regardless ?of ?whether ?or ?not ?they ?were ?seen ?as ?desirable. ? ?Since ?7 ?out ?of ?10 ?of ?the ?subjects ?have ?young ?children, ?parenting ?was ?mentioned ?often: ? ? ?Having ?young ?kids ?-?? ?when ?they ?were ?little, ?I ?read ?less; ?now ?they ?are ?older, ?I?m ?back ?to ? reading ?more.? ?? ?S8 ? ?As ?kids ?get ?older ?and ?are ?more ?independent ?I ?have ?more ?control ?over ?my ?time. ?When ? the ?kids ?are ?in ?school, ?I ?have ?more ?control ?over ?how ?I ?spend ?my ?time.? ?? ?S6 ?Other ?examples ?of ?life ?events ?that ?drive ?changes ?in ?media ?consumption ?were ?changes ?in ?education ?(entering ?and ?leaving ?college ?and ?graduate ?school), ?changes ?in ?employment, ?and ?changes ?in ?commuting ?methods ?and ?lengths. ? ?People ?found ?that ?changes ?in ?the ?technology ?they ?used ?affects ?their ?consumption: ? ?I ?have ?more ?of ?a ?tendency ?to ?skim ?stuff ?when ?it?s ?on ?the ?screen ?than ?I ?do ?when ?it?s ?on ?a ? printed ?sheet ?of ?paper. ?It?s ?a ?lot ?easier ?to ?get ?distracted ?online. ?I?m ?not ?sure ?why ?that ?is, ? why ?I ?get ?more ?focus ?when ?its ?printed. ?There?s ?no ?hyperlinks, ?there?s ?no ?stupid ?ad ?on ?the ? corner ?with ?dancing ?people. ?Even ?though ?I ?grew ?up ?with ?the ?old ?TRS-??80s, ?computers ?have ? always ?been ?for ?fun, ?it?s ?only ?recently ?that ?they?ve ?become ?workhorses ?and ?research ? tools. ?So ?I ?still ?tend ?to ?want ?something ?printed ?if ?I ?want ?information.? ??S4 ?Adopting ?new ?technology ?changes ?media ?habits: ? ? 33 ? ?Technology ?absolutely ?changes ?my ?information ?diet. ?When ?I ?got ?a ?computer ?at ?home; ? when ?I ?got ?a ?laptop; ?when ?I ?went ?from ?dialup ?to ?broadband; ?when ?I ?got ?an ?iPad ?? ?each ? time, ?it ?gets ?more ?and ?more ?connected, ?and ?easier ?and ?easier, ?and ?I ?use ?more ?and ?more ? sites.? ?? ?S1 ?All ?of ?these ?exogenously-??driven ?changes ?in ?media ?consumption, ?whether ?from ?technology ?or ?life ?events, ?were ?accomplished ?without ?much ?conscious ?effort. ?People ?might ?have ?missed ?things ?they ?had ?to ?give ?up ?on, ?but ?they ?didn?t ?have ?to ?struggle ?to ?give ?them ?up. ?On ?the ?other ?hand, ?changes ?that ?people ?tried ?to ?make ?intentionally ?often ?were ?difficult ?to ?accomplish. ?In ?the ?next ?several ?sections, ?I ?review ?several ?approaches ?people ?use ?successfully ?to ?make ?changes ?in ?the ?realm ?of ?food, ?and ?see ?if ?we ?can ?apply ?them ?to ?the ?realm ?of ?media. ? 3.5.2.2 Intentional ?changes: ?using ?diaries ?and ?self-??tracking ?One ?subject ?reported ?using ?food ?diaries ?to ?record ?what ?she ?ate ?in ?order ?to ?identify ?whether ?health ?problems ?were ?being ?caused ?by ?food ?allergies. ?Diaries ?and ?other ?forms ?of ?consumption ?self-??tracking ?are ?also ?used ?in ?many ?food ?diets, ?such ?as ?Weight ?Watchers. ? ?But ?subjects ?said ?they ?didn?t ?think ?they ?would ?be ?helpful ?for ?changing ?their ?media ?diets. ?One ?problem ?is ?that ?as ?soon ?as ?the ?desired ?behavior ?is ?not ?maintained, ?that?s ?a ?motivation ?to ?stop ?tracking. ? ?There?s ?a ?discipline ?switch ?-?? ?it ?can ?stay ?on ?for ?months ?at ?a ?time. ?Tracking ?can ?help. ?But ? as ?soon ?as ?I ?go ?off ?my ?goal, ?I ?stop ?tracking. ?I ?might ?record ?breakfast ?and ?lunch, ?and ?then ? record ?nothing ?for ?dinner-?? ?because ?dinner ?didn?t ?follow ?the ?diet.? ?? ?S1 ?Another ?complaint ?with ?tracking ?consumption ?in ?order ?to ?make ?a ?change ?is ?that ?it ?requires ?paying ?attention ?to ?the ?negative ?behavior: ? ?When ?a ?habit ?feels ?destructive, ?negative, ?that?s ?when ?I ?need ?to ?stop ?it ?or ?cut ?back ?on ?it. ? ? Doing ?a ?behavior ?diary ?is ?something ?that ?wouldn?t ?work ?for ?me; ?that ?would ?feel ?like ? spending ?too ?much ?time ?on ?negative ?behavior.? ?? ?S10 ?Self-??tracking ?is ?discussed ?further ?in ?Appendix ?D: ?Personal ?Informatics ?for ?Media ?Consumption. ? ? 3.5.2.3 Intentional ?changes: ?removal ?Another ?successful ?tactic ?for ?making ?intentional ?consumption ?changes ?in ?the ?realm ?of ?food ?is ?to ?remove ?the ?temptation ?entirely, ?by ?not ?having ?it ?available ?for ?consumption ?at ?all: ? ?There?s ?a ?saying ?that ?dieting ?starts ?in ?the ?grocery ?store: ?if ?you ?don?t ?bring ?it ?home, ?then ? you ?don?t ?eat ?it. ?? ??S6 ?This ?removal ?approach ?works ?for ?media, ?too: ? ?I?m ?really ?happy ?that ?I?ve ?broken ?a ?lot ?of ?habits, ?like ?needing ?to ?know ?what ?happens ?on ? a ?TV ?show. ?I ?lived ?without ?a ?TV ?for ?a ?while. ?My ?roommate ?moved ?out ?and ?took ?the ?TV ? with ?her, ?and ?I ?consciously ?chose ?not ?to ?replace ?it. ?I ?did ?it ?on ?purpose, ?and ?got ?a ?dog, ?to ? get ?up ?off ?my ?butt ?and ?stop ?eating ?potato ?chips. ?I ?wanted ?healthier ?habits. ?I ?knew ?I ? needed ?to ?be ?more ?physical ?and ?social. ?It?s ?easier ?to ?sit ?at ?home ?and ?tell ?myself ?I ?didn?t ? ? 34 ? need ?to ?go ?anywhere. ?I?ve ?always ?gone ?cold ?turkey ?and ?gone ?to ?the ?opposite ?extreme ?-?? ? then ?I ?can ?let ?a ?little ?bit ?more ?back ?in.? ?? ?S10 ?It ?should ?be ?noted ?that ?this ?example ?predated ?the ?ability ?to ?access ?television ?and ?movies ?over ?the ?Internet. ?One ?of ?the ?difficulties ?with ?the ?removal ?strategy ?is ?that ?in ?our ?connected ?world ?is ?that ?such ?a ?huge ?range ?of ?media ?is ?available ?to ?us ?anywhere, ?anytime, ?on ?any ?device. ?Employing ?the ?removal ?strategy ?either ?takes ?willpower ?(?I ?just ?won?t ?go ?to ?that ?website?) ?or ?giving ?up ?a ?wide ?range ?of ?capabilities ?? ?such ?as ?getting ?a ?feature ?phone ?instead ?of ?a ?smartphone. ? ?Some ?people ?use ?dedicated ?ereader ?devices ?as ?a ?variation ?of ?the ?removal ?strategy: ?these ?devices ?are ?optimized ?for ?displaying ?text. ?Unlike ?tablet ?computers ?and ?smartphones, ?these ?ereaders ?cannot ?be ?used ?for ?video ?content, ?and ?they ?can ?only ?barely ?be ?used ?for ?web ?surfing ?and ?games. ? 3.5.2.4 Intentional ?changes: ?substitution ?People ?sometimes ?use ?substitution ?to ?replace ?an ?undesired ?option ?with ?a ?designated ?substitute: ? ?I ?used ?to ?go ?to ?Daily ?Kos ?a ?lot ?but ?they ?made ?me ?too ?angry, ?and ?I ?don?t ?need ?that ?in ?my ? life. ?So ?I ?took ?the ?time ?I ?used ?to ?do ?that ?and ?found ?other ?things: ?I ?read ?local ?news ?blogs ? about ?things ?that ?are ?happening ?in ?our ?neighborhood. ?I ?substituted ?happy ?local ?things ? for ?angst.? ??S3 ? ?My ?browser ?home ?page ?used ?to ?be ?MSNBC, ?and ?I ?used ?to ?get ?exposed ?to ?wrong ?type ?of ? information?So ?I ?changed ?my ?home ?page ?to ?NYTimes.com, ?and ?now ?there?s ?not ?a ? problem.? ??S6 ?Next, ?another ?common ?approach ?is ?described: ?manipulating ?visibility ?and ?accessibility. ? 3.5.2.5 Intentional ?changes: ?visibility ?and ?accessibility ? ?In ?the ?realm ?of ?food, ?modifying ?visibility ?and ?ease ?of ?access ?is ?yet ?another ?tactic ?used ?to ?encourage ?consumption ?of ?desired ?choices: ? ?When ?the ?kids ?are ?playing ?in ?the ?yard, ?I ?just ?put ?out ?a ?big ?cooler ?full ?of ?water ?and ?I ?slice ? up ?a ?whole ?bunch ?of ?fruit ?and ?put ?it ?in ?there. ?And ?the ?kids ?just ?drink ?it ?all ?day ?long. ? Nobody ?comes ?and ?asks ?me ?for ?soda.? ?? ?S5 ?Yet ?another ?subject ?described ?reducing ?their ?soda ?consumption ?at ?work ?by ?keeping ?a ?container ?of ?water ?at ?their ?desk, ?making ?it ?more ?accessible ?than ?the ?soda ?available ?in ?the ?break ?room. ?Another ?subject ?encouraged ?their ?family ?to ?eat ?healthier ?by ?creating ?visible ?stashes ?of ?healthy ?food ?(e.g., ?a ?bowl ?of ?fruit ?on ?the ?kitchen ?table) ?while ?less ?healthy ?options ?were ?relegated ?to ?a ?closed ?cabinet. ?Figure ?4 ?depicts ?a ?fruit ?bowl ?as ?a ?highly ?visible ?and ?accessible ??stash? ?of ?food, ?compared ?to ?a ?refrigerator ?whose ?contents ?are ?hidden. ? ? 35 ? ? ? ? ? ? ? ? ? ? Figure ?4. ?A ?fruit ?bowl ?placed ?on ?a ?kitchen ?table ?(left) ?has ?a ?high ?degree ?of ?visibility ?and ?accessibility. ? ? A ?refrigerator?s ?contents ?are ?both ?invisible ?and ?inaccessible ?(center) ?until ?the ?door ?is ?opened ?(left). ? Pictures ?taken ?by ?the ?author ?recreating ?examples ?described ?by ?interview ?subjects. ?One ?family ?removed ?the ?ability ?to ?receive ?broadcasts ?on ?their ?television; ?it ?can ?only ?be ?used ?to ?watch ?DVD?s. ?The ?family ?can ?access ?Internet ?video, ?but ?only ?on ?the ?computer ?in ?the ?office, ?where ?the ?seating ?is ?not ?as ?comfortable ?as ?in ?the ?living ?room ?and ?the ?display ?is ?not ?as ?large. ?People ?also ?reported ?using ?placement ?of ?media ?items ?in ?prominent ?locations ?to ?support ?their ?consumption. ?Nine ?out ?of ?the ?ten ?interview ?subjects ?mentioned ?keeping ?books ?they ?intended ?to ?read ?in ?specific ?locations ?such ?as ?on ?bookshelves ?in ?living ?rooms ?and ?offices. ?(Figure ?5 ?shows ?two ?examples ?on ?bedside ?tables). ?These ?were ?referred ?to ?by ?names ?such ?as ??to-??be-??read ?piles? ?and ??to-??be-??read ?shelves.? ??Bathroom ?reading? ?is ?another ?example. ? ? Figure ?5. ?People ?frequently ?stash ?physical ?books ?they ?want ?to ?read ?in ?piles ?where ?they ?can ?be ?seen ?when ?not ?being ? read; ?at ?present, ?there?s ?no ?way ?to ?do ?this ?with ?ebooks. ?Pictures ?provided ?to ?the ?author ?by ?research ?subjects. ?Even ?a ?change ?in ?interior ?design ?can ?significantly ?change ?media ?consumption: ? ?I ?moved ?to ?a ?new ?home ?where ?the ?TV ?is ?visible ?from ?the ?kitchen; ?now ?I ?watch ?TV ?while ? cooking ?and ?eating, ?which ?I ?never ?did ?before.? ??S4 ?Other ?stashes ?of ?physical ?items ?included ?DVD?s ?from ?Netflix ?kept ?next ?to ?the ?TV, ?and ?magazines ?and ?catalogs ?stacked ?on ?a ?mail ?table. ? ?In ?addition ?to ?the ?physical ?groupings, ?subjects ?also ?described ?having ?a ?wide ?variety ?of ?digital ?collections ?of ?items ?to ?be ?consumed ?later. ?These ?include ?ereaders, ?digital ?video ?recorders? ? ? 36 ? listing ?of ?shows, ?Netflix ?Instant ?Queues ?of ?streaming ?video, ?and ?Amazon.com ?wishlists. ?However, ?these ?digital ?stashes ?are ?not ?persistently ?visible, ?and ?this ?may ?be ?related ?to ?some ?of ?the ?problems ?people ?have ?with ?consumption ?of ?digital ?media. ?I ?expand ?on ?these ?collections, ?or ?stashes, ?in ?Section ?4. ? ? 3.6 Conclusion ?Here ?are ?the ?key ?insights ?and ?findings ?from ?these ?interviews: ?1. The ?most ?common ?desired ?change ?was ?more ?book ?reading. ?Reading ?is ?seen ?as ?a ??healthier ?food? ?and ?people ?want ?to ??eat ?better.? ?2. Ebooks ?are ?missing ?many ?qualities ?compared ?to ?their ?paper ?predecessors. ?This ?isn?t ?a ?surprise? ?but ?it ?is ?interesting ?that ?so ?many ?subjects ?without ?prompting ?referred ?to ?the ?missing ?qualities. ?That?s ?a ?clue ?that ?these ?things ?really ?matter ?to ?readers ?? ?at ?least ?these ?readers ?? ?and ?there?s ?ample ?opportunity ?to ?keep ?addressing ?them. ?3. People ?have ?less ?success ?changing ?their ?food ?diets ?with ?willpower ?alone ?than ?if ?they ?use ?any ?of ?a ?variety ?of ?strategies. ?Successful ?strategies ?include ?manipulating ?visibility, ?availability, ?substitution, ?and ?removal. ?4. We ?found ?examples ?of ?some ?of ?these ?food ?diet ?change ?strategies ?already ?being ?used ?successfully ?to ?manage ?media ?consumption. ? ?5. Stashing ?incorporates ?both ?visibility ?and ?availability ?strategies. ?Stashing ?is ?already ?used ?as ?part ?of ?people?s ?book ?habits, ?but ?it ?could ?be ?improved. ?While ?the ?generalizability ?of ?these ?findings ?is ?limited ?due ?to ?the ?research ?method ?and ?population, ?as ?discussed ?in ?Section ?3.1, ?we ?can ?still ?build ?on ?them. ?I ?examine ?stashes ?in ?more ?detail ?in ?Section ?4. ?Then ?in ?Section ?5, ?I ?explore ?ways ?to ?help ?people ?achieve ?more ?reading ?by ?providing ?better ?stashes ?for ?ebooks. ? ? 37 ? 4 Stashes ?& ?Stashing ?After ?hearing ?how ?stashing ?plays ?a ?role ?in ?managing ?food ?consumption, ?and ?seeing ?that ?it ?already ?had ?some ?use ?in ?media, ?I ?suspected ?that ?stashing ?could ?be ?further ?leveraged ?to ?provide ?a ?way ?of ?helping ?people ?to ?better ?manage ?their ?media ?consumption. ? ?People ?intentionally ?collect ?and ?store ?items ?for ?future ?consumption. ?I ?refer ?to ?this ?activity ?as ? stashing ?and ?the ?collections ?as ?stashes. ?Subjects ?provided ?several ?examples ?of ?using ?stashes ?to ?control ?food ?diets. ? ?Subjects ?also ?described ?using ?numerous ?media ?stashes. ?Book ?stashes ?were ?most ?common, ?mentioned ?by ?nine ?out ?of ?ten. ?Some ?used ?different ?book ?stashes ?for ?different ?categories ?of ?books. ? ?The ?conceptual ?boundary ?between ?digital ?sources ?and ?digital ?stashes ?in ?particular ?is ?ambiguous ?and ?difficult ?for ?users ?to ?navigate; ?some ?sources ?contain ?their ?own ?stashes ?(such ?as ?wishlists ?and ?libraries) ?and ?some ?of ?those ?have ?further ?organization ?available ?within ?them ?(multiple ?wishlists, ?shelves, ?playlists, ?etc.). ?Some ?stashes ?are ?separate ?from ?sources, ?or ?only ?loosely ?linked. ?For ?example, ?as ?pictured ?in ?Figure ?6, ?some ?online ?stashes ?provide ?separate ?links ?a ?user ?can ?click ?on ?to ?search ?for ?an ?item ?at ?a ?variety ?of ?sources, ?but ?the ?stashes ?do ?not ?have ?deeper ?access ?to ?the ?source?s ?data, ?for ?example ?to ?be ?able ?to ?look ?up ?prices ?from ?each ?source ?and ?display ?it ?directly. ?This ?is ?often ?a ?function ?of ?restrictions ?placed ?by ?the ?sources ?on ?the ?allowed ?uses ?of ?data ?from ?that ?source ?for ?business ?reasons. ? ? Figure ?6. ?Some ?online ?book ?stashes, ?like ?FictFact.com ?(pictured ?here) ?provide ?links ?to ?several ?different ?possible ? sources, ?but ?the ?user ?has ?to ?follow ?each ?link ?to ?find ?whether ?the ?title ?is ?actually ?available. ?Another ?example ?of ?deep ?access ?to ?other ?sources ?which ?is ?lacking ?in ?many ?stashes ?is ?showing ?the ?actual ?availability ?of ?a ?title ?in ?various ?libraries ?from ?a ?separate ?stash. ?Instead ?the ?user ?must ?follow ?each ?link ?and ?check ?each ?source ?independently. ? ?A ?comparison ?of ?the ?functionality ?of ?various ?book ?reading ?tools ?and ?stashes ?is ?provided ?in ?Appendix ?C: ?Features ?& ?Gaps ?of ?Existing ?Reading ?tools. ? ? ? ?In ?order ?to ?understand ?stashing ?better ?so ?that ?I ?could ?gain ?insight ?into ?applying ?it ?effectively, ?in ?Section ?4.1 ?I ?describe ?additional ?background ?research ?on ?decision-??making ?to ?gain ?insights ?into ?how ?using ?stashes ?might ?influence ?decisions. ?In ?Section ?4.2 ?I ?develop ?and ?describe ?a ?model ?to ?understand ?how ?stashing ?activities ?fit ?into ?the ?larger ?picture ?of ?media ?consumption ?activities ?in ?general. ? ? ? 38 ? 4.1 Background ?In ?Section ?2.1 ?I ?first ?discussed ?the ?decade-??old ?Positive ?Psychology ?movement ?and ?its ?focus ?on ?human ?flourishing ?and ?happiness. ?But ?that ?was ?not ?the ?first ?time ?that ?happiness ?and ?satisfaction ?have ?been ?studied. ?There ?is ?a ?rich ?history ?of ?studying ?happiness ?in ?the ?context ?of ?decision-??making: ?how ?do ?we ?make ?choices ?that ?satisfy ?us? ?And ?why ?can?t ?people ?explain ?the ?reasons ?for ?their ?choices? ? 4.1.1 Two ?system ?thinking: ?now ?me ?vs. ?future ?me ? ??I?ll ?look ?for ?something ?that ?appeals ?to ?me ?before ?I ?look ?for ?something ?that ?I ??should? ? read... ?Books ?I ?should ?read ?are ?things ?that ?have ?real ?depth, ?that ?I?m ?glad ?that ?I ?read ?it ? when ?I?m ?done, ?because ?it ?makes ?me ?think ?for ?days. ?Although ?right ?after ?I ?finish ?reading ? it, ?it?s ?not ?always ?so ?nice.? ?? ?S10 ?Several ?researchers ?examining ?our ?decision ?making ?habits ?have ?proposed ?variations ?on ?the ?idea ?that ?we ?seem ?to ?treat ?our ?future ?or ?past ?selves ?as ?if ?they ?are ?different ?individuals, ?whose ?experiences ?we ?value ?differently, ?not ?the ?same ?person ?at ?two ?different ?points ?in ?time. ?This ?section ?reviews ?two ?examples. ?This ?discontinuity ?of ?identity ?between ?the ?choosing ?self ?and ?the ?evaluating ?self ?helps ?to ?explain ?why ?we ?make ?decisions ?that ?we ?may ?not ?be ?happy ?with ?in ?the ?long ?run. ?Imagine ?having ?a ?choice ?between ?watching ?an ?entertaining ?but ?shallow ?blockbuster ?movie ?starring ?a ?favorite ?actor, ?or ?reading ?a ?well-??reviewed ?book ?on ?a ?subject ?you ?are ?interested ?in. ?Perhaps ?you ?will ?be ?happier ?in ?the ?long ?run ?if ?you ?read ?the ?book. ?But ?those ?benefits ?will ?go ?to ?a ??future ?you.? ?On ?the ?other ?hand, ?watching ?the ?movie ?will ?be ?more ?entertaining ?to ??present ?you.? ? ?Of ?course, ?we ?don?t ?literally ?think ?that ?our ?future ?and ?past ?selves ?are ?really ?different ?people. ?But ?this ?weighting ?towards ?the ?present ?and ?discounting ?of ?the ?future ?helps ?explain ?some ?of ?our ?decision ?making ?processes. ?One ?example ?of ?research ?that ?exposes ?the ?difficulty ?of ?valuing ?one?s ?future ?self ?are ?the ??Oreo ?experiments? ?(Mischel ?& ?Ebbesen, ?1970). ?In ?these ?studies, ?young ?children ?were ?presented ?with ?a ?choice: ?get ?a ?small ?treat ?immediately, ?or ?resist ?eating ?the ?treat ?for ?15 ?minutes ?in ?order ?to ?get ?a ?larger, ?better ?treat. ?These ?experiments ?suggested ?that ?the ?children ?were ?making ?tradeoffs ?between ?what ?they ?would ?experience ?in ?the ?present, ?and ?in ?the ?future. ?The ??now ?me? ?would ?have ?to ?put ?off ?something ?pleasant, ?but ??future ?me? ?would ?receive ?a ?greater ?benefit. ?All ?the ?children ?understood ?on ?an ?intellectual ?level ?that ?the ?reward ?would ?be ?better ?in ?the ?future. ?The ?children ?who ?were ?better ?able ?to ?hold ?off ?and ?collect ?the ?bigger ?payoff ?later ?employed ?various ?strategies ?to ?guard ?against ?the ?desire ?of ??now ?me? ?to ?receive ?the ?treat ?immediately. ?The ?most ?successful ?strategies ?were ?those ?which ?reduced ?the ?unpleasantness ?experienced ?by ??now ?me,? ?such ?as ?distracting ?themselves ?from ?the ?treat ?with ?another ?activity, ?or ?even ?going ?to ?sleep. ??Brute ?force ?willpower? ?strategies ?which ?focused ?on ?explicitly ?resisting ?the ?temptation ?of ?the ?immediate ?treat ?were ?less ?effective. ?So ?even ?the ?children ?who ?successfully ?got ?the ?better ?benefit ?for ?their ?future ?selves ?had ?to ?do ?so ?by ?distracting ?their ?present ?selves. ? ?Kahneman ?(2011) ?notes ?a ?related, ?but ?different, ?time-??based ?difference ?in ?our ?conception ?of ?our ?self ?that ?affects ?our ?decision-??making, ?with ?the ?arrow ?of ?time ?pointing ?into ?the ?past, ?from ?the ?remembering ?self?s ?memory ?of ?an ?experience, ?back ?to ?the ?experience ?itself ?(Figure ?7). ?The ?experiencing ?self ?who ?actually ?had ?that ?experience ?only ?exists ?in ?the ?present, ?but ?the ? ? 39 ? remembering ?self ?is ?who ?reflects ?on ?it ?and ?makes ?meaning ?of ?it, ?including ?deciding ?whether ?or ?not ?it ?was ?a ?good ?experience. ? ?Kahneman ?presents ?evidence ?that ?people ?end ?up ?valuing ?their ?memory ?of ?an ?experience ?more ?than ?the ?experience ?itself. ?In ?one ?experiment, ?people ?were ?asked ?how ?much ?they ?would ?pay ?for ?a ?wonderful ?vacation, ?if ?at ?the ?end ?of ?the ?vacation ?they ?were ?given ?a ?magic ?potion ?that ?left ?them ?with ?no ?memories ?of ?it. ?Flipping ?the ??no ?memory? ?scenario ?from ?a ?positive ?experience ?to ?a ?negative ?one, ?people ?were ?also ?asked ?how ?they ?would ?feel ?about ?undergoing ?an ?extremely ?painful ?dental ?procedure ?without ?anesthesia, ?if ?they ?would ?have ?no ?memory ?of ?it ?afterwards. ?In ?both ?cases, ?the ?subjects ?decided ?that ?the ?remembering ?self ?trumped ?the ?experiencing ?self: ?if ?they ?wouldn?t ?remember ?it, ?then ?there ?was ?no ?benefit ?to ?having ?a ?positive ?experience, ?and ?no ?reason ?to ?avoid ?a ?negative ?experience. ? ?In ?other ?experiments, ?Kahneman ?showed ?the ?same ?effect ?pertains ?even ?when ?moving ?from ?somewhat ?unrealistic ?thought ?experiments ?to ?real ?scenarios ?such ?as ?colonoscopies ?or ?keeping ?their ?hands ?in ?ice ?water ?for ?several ?minutes. ?By ?exploiting ?memory ?effects ?such ?as ?the ?peak-??end ?rule ?(which ?says ?the ?quality ?of ?the ?peak ?and ?end ?of ?an ?experience ?determine ?the ?judgment ?of ?the ?entire ?experience?s ?quality), ?he ?found ?that ?people ?who ?went ?through ?two ?versions ?of ?an ?unpleasant ?experience ?and ?are ?asked ?which ?they ?would ?prefer ?to ?repeat, ?will ?prefer ?experiences ?they ?remembered ?as ?better, ?even ?though ?they ?were ?objectively ?worse ?to ?experience ?and ?were ?reported ?as ?such ?in ?the ?moment. ? ?Comparing ?these ?two ?disjoints ?in ?identity ?in ?time ?and ?the ?relation ?to ?decision-??making ?and ?satisfaction ?(Figure ?7), ?we ?can ?see ?the ?difficulty: ? ? The ?decision ?about ?what ?to ?do ?is ?made ?by ??now ?me? ?on ?behalf ?of ??future ?me,? ?but ??now ?me? ?has ?a ?hard ?time ?valuing ??future ?me?s? ?experience ?over ?its ?own ?experience. ? ? Our ?ultimate ?satisfaction ?depends ?on ?how ?well ?that ?future ?me ?reflects ?back ?on ?the ?experience ?once ?it ?is ?over ?and ?future ?me ?becomes ?the ?remembering ?self. ?It?s ?largely ?irrelevant ?what ?now ?me ?? ?the ?experiencing ?self ?? ?thought ?of ?the ?experience ?at ?the ?time. ? ? ? Figure ?7. ??Now ?me? ?has ?a ?hard ?time ?considering ??future ?me? ?when ?making ?decisions ?(Mischel ?& ?Ebbesen, ?1970). ? But ?it ?is ?the ??remembering ?self?s? ?opinion ?when ?looking ?back ?on ?experiences ?that ?counts ?most ?in ?evaluating ? decisions ?and ?answering ?questions ?like ??overall, ?how ?happy ?are ?you ?with ?your ?life?? ?(Kahneman, ?2011). ?Now, ?Kahneman ?is ?not ?arguing ?that ?our ?experience ?in ?the ?moment ?is ?unimportant. ?In ?fact, ?he ?points ?out ?how ?odd ?it ?is ?that ?we ?spend ?only ?a ?small ?fraction ?of ?our ?time ?thinking ?back ?on ?memories, ?compared ?to ?the ?duration ?of ?the ?experiences ?that ?formed ?those ?memories, ?yet ?it ?is ?our ?memories ?which ?we ?turn ?to ?in ?order ?to ?assess ?our ?overall ?happiness. ? Past Present Future Remembering selfExperiencing self Now me Future me ? 40 ? Instead, ?he ?is ?pointing ?out ?that ?these ?two ?selves ?have ?very ?different ?ways ?of ?evaluating ?happiness, ?and ?while ?we ?spend ?most ?of ?our ?conscious ?time ?as ?the ?experiencing ?self, ?it ?is ?the ?remembering ?self ?we ?call ?upon ?when ?making ?decisions ?and ?reflecting. ?One ?conclusion ?is ?that ?we ?need ?to ?be ?careful ?to ?consider ?which ?self ?is ?talking ?when ?we ?are ?interpreting ?people?s ?reports ?of ?happiness ?and ?satisfaction. ? ?This ?helps ?to ?explain ?why ?many ?of ?our ?decisions ?are ?made ?in ?a ?way ?that ?we ?cannot ?articulate. ?Even ?better, ?researchers ?have ?found ?insights ?into ?the ?mechanisms ?that ?affect ?our ?decision-??making. ?The ?next ?3 ?subsections ?will ?examine ?several ?of ?them ?which ?may ?be ?applicable ?to ?media ?consumption. ? 4.1.2 Satisficing ? ?The ??expected ?utility ?theory? ?of ?classic ?economics ?posited ?people ?make ?decisions ?rationally, ?by ?considering ?all ?options ?and ?selecting ?the ?one ?that ?will ?give ?the ?optimal ?outcome. ?But ?Simon ?(1956) ?observed ?that ?we ?often ?use ?a ?strategy ?of ?satisficing1 ?(quickly ?choosing ?something ?good ?enough), ?instead ?of ?optimizing ?(evaluating ?all ?possible ?choices ?to ?find ?the ?best ?one). ? ?Klein ?(1998) ?studied ?how ?people ?make ?decisions ?about ?actions ?in ?a ?variety ?of ?circumstances, ?especially ?what ?he ?called ??naturalistic ?decision ?making.? ?This ?was ?in ?contrast ?to ?some ?of ?the ?highly ?artificial ?decision ?scenarios ?that ?many ?previous ?studies ?had ?conducted, ?which ?he ?criticized ?as ?forcing ?people ?into ?making ?rational ?comparisons ?based ?on ?a ?limited ?amount ?of ?data ?presented ?as ?a ?collection ?of ?explicit ?facts. ?He ?was ?concerned ?that ?the ?decision ?process ?used ?in ?these ?scenarios ?was ?qualitatively ?different ?from ?how ?we ?make ?decisions ?in ?situations ?where ?information ?is ?implicit, ?incomplete, ?and ?ambiguous, ?goals ?are ?unclear, ?and ?there ?is ?no ?obvious ?process ?that ?should ?be ?followed. ?Klein ?also ?found ?support ?for ?the ?satisficing ?strategy, ?where ?people ?quickly ?selected ?a ?possible ?answer, ?tested ?it ?briefly ?? ?for ?example, ?by ?imagining ?proceeding ?with ?it, ?and ?perhaps ?comparing ?against ?the ?imagined ?outcome ?of ?one ?other ?option ?? ?and ?then ?proceeded. ? ?Schwartz ?(2004) ?found ?that ?people ?tend ?to ?be ?happier ?with ?the ?outcomes ?of ?satisficed ?decisions. ?This ?is ?because ?optimized ?decisions ?require ?more ?effort. ?So ?the ?results ?from ?decisions ?where ?an ?optimization ?strategy ?was ?used ?need ?to ?be ?better ?in ?order ?to ?justify ?the ?additional ?effort, ?compared ?to ?a ?satisficing ?strategy ?? ?and ?they ?usually ?are ?not, ?because ?our ?satisficing ?decision-??making ?is ?usually ?quite ?accurate. ?So ?we ?can ?see ?one ?way ?that ?stashing ?can ?increase ?our ?satisfaction: ?by ?reducing ?decision-??making ?effort. ? ? 4.1.3 Availability ?& ?priming ?If ?people ?only ?consider ?a ?few ?options ?when ?making ?most ?decisions, ?why ?are ?some ?options ?considered ?before ?others? ?To ?answer ?this, ?I ?examine ?two ?related ?cognitive ?mechanisms: ?availability ?and ?priming. ? ?Tversky ?and ?Kahneman ?(Kahneman, ?Slovic, ?& ?Tversky, ?1982; ?Tversky ?& ?Kahneman, ?1974) ?proposed ?the ?availability ?heuristic ?to ?explain ?how ?people ?make ?certain ?kinds ?of ?decisions. ?In ?short, ?information ?that ?is ?relatively ?easy ?to ?recall ?is ?more ?likely ?to ?be ?recalled. ?Encountering ?that ?information ?more ?frequently ?increases ?its ?availability. ?So ?when ?we ?can ?think ?of ?something ?more ?easily, ?we ?think ?its ?probability ?of ?occurring ?is ?higher. ?Similarly, ?if ?we ?are ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?1 ?The ?word ?satisfice ?is ?a ?combination ?of ?the ?words ??satisfy? ?and ??suffice.? ? ? 41 ? asked ?to ?choose ?an ?option, ?we ?are ?more ?likely ?to ?choose ?the ?one ?that ?comes ?to ?mind ?more ?easily; ?the ?ease ?of ?recall ?is ?interpreted ?as ?making ?the ?option ?more ?appealing. ? ?This ?is ?closely ?related ?to ?the ?mechanism ?of ?priming: ?making ?certain ?options ?more ?available ?for ?consideration ?through ?visibility ?or ?other ?forms ?of ?awareness ?(Soon, ?Brass, ?Heinze, ?& ?Haynes, ?2008). ?This ?suggests ?that ?stashes ?influence ?our ?consumption ?not ?just ?through ?ease ?of ?access, ?but ?also ?by ?making ?the ?options ?more ?available ?to ?us ?through ?priming. ? ? 4.1.4 The ?path ?of ?least ?resistance ?Thaler ?& ?Sunstein ?(2008) ?suggest ?adopting ?a ?choice ?architecture ?? ?a ?strategy ?of ?framing ?decisions ?so ?that ?it ?is ?easier ?to ?select ?the ?outcome ?that ?will ?be ?better ?for ?us ?in ?the ?long ?run. ?They ?suggest ?this ?is ?an ?effective ?way ?to ?address ?the ?tendency ?we ?have ?to ?make ?choices ?based ?on ?present ?desires ?rather ?than ?future ?outcomes. ? ?One ?example ?is ?in ?leveraging ?the ?tendency ?we ?have ?to ?accept ?default ?options. ?Making ?desirable ?behavior ?(e.g., ?making ?contributions ?to ?a ?retirement ?plan ?through ?a ?paycheck ?deduction) ?the ?default ?choice, ?and ?requiring ?an ?explicit ?action ?to ?opt-??out, ?is ?a ?successful ?strategy ?at ?improving ?outcomes. ?This ?approach ?was ?also ?demonstrated ?to ?be ?effective ?in ?supporting ?healthier ?meal ?choices. ?(Other ?examples ?of ?using ?choice ?architecture ?are ?provided ?by ?the ?persuasive ?technology ?strategies ?of ?tunneling ?and ?reducing, ?see ?Appendix ?B: ?Persuasive ?Technology ?Strategies.) ? ? 4.2 A ?model ?of ?stashing ?Given ?the ?importance ?of ?stashing ?to ?our ?subjects, ?I ?derived ?a ?model ?of ?stashing ?behavior ?in ?order ?to ?better ?understand ?where ?tools ?could ?better ?support ?healthy ?media ?consumption ?(Figure ?8). ?This ?model ?incorporates ?many ?insights ?about ?gaps ?in ?tool ?support ?related ?to ?media ?consumption. ? ? 42 ? ? ? Figure ? 8. ? Along ? with ? changing ? contextual ? factors ? and ? stable ? personal ? concerns, ? the ? visibility ? of ? our ? stashes ? influences ? our ? media ? consumption. ? In ? this ? diagram, ? the ? thin ? black ? lines ? indicate ? activity ? flow; ? wide ? grey ? lines ? indicate ?influences. ?Various ?qualities ?are ?indicated ?by ?the ?labels ?hanging ?off ?the ?stash; ?each ?quality ?supports ?one ?or ? more ?additional ?function ?performed ?by ?stashes. ?One ?entry ?point ?in ?our ?model ?is ?when ?people ?form ?an ?intention ?to ?consume ?media. ?At ?this ?point, ?they ?have ?a ?choice ?to ?either ?search ?for ?media ?in ?one ?of ?their ?stashes, ?or ?search ?the ?universe ?of ?media. ?While ?searching, ?they ?may ?find ?something ?and ?consume ?it, ?add ?more ?items ?to ?one ?of ?their ?stashes, ?or ?stop ?looking. ?This ?is ?a ?choice ?between ?finding ?something ?that ?the ??now ?me? ?wants ?to ?consume ?versus ?stashing ?something ?for ?a ??future ?me.? ?In ?addition, ?a ?person ?may ?spend ?some ?time ?making ?sense ?of ?their ?stashes, ?organizing ?them ?and ?weeding ?items ?that ?no ?longer ?are ?wanted, ?and ?so ?on. ? ?Another ?entry ?point ?is ?prompted ?by ?simply ?paying ?some ?amount ?of ?attention ?to ?the ?stash. ?This ?might ?lead ?to ?nothing ?more ?than ?low-??level ?priming ?through ?awareness, ?but ?sometimes ?people ?pay ?deeper ?attention ?to ?their ?stashes ?and ?become ?engaged ?in ?activities ?such ?as ?organizing, ?sense-??making, ?and ?weeding ?(removing ?books, ?for ?example ?because ?they ?no ?longer ?seem ?appealing, ?or ?are ?overdue ?library ?books). ? ?In ?the ?following ?sections ?I ?examine ?how ?stashes ?are ?related ?to ?several ?topics ?discussed ?previously: ?context, ?priming, ?and ?identity ?claims. ?I ?also ?refer ?back ?to ?several ?media ?problems ?identified ?in ?Section ?3, ?and ?show ?how ?stashing ?is ?relevant ?to ?them. ? Organizability Capacity Visibility Priming Desire for Media Search Universe of Media Satisfice Availability Stable Personal Concerns: Tastes, Preferences, Goals, Roles Fluid Personal Context & Appetites: Mood, Energy Level, Setting, Time, Priorities Like it? Consume Later Now Find Candidate Self Social Yes No Select Item from Stash Stash Sense- making Consuming & Weeding Identity- making ? 43 ? 4.2.1 Context ?The ?process ?of ?choosing ?what ?media ?to ?consume ?is ?highly ?influenced ?by ?context, ?as ?shown ?in ?Figure ?8: ?1. Fluid ?personal ?context, ?such ?as ?appetite, ?mood, ?setting, ?and ?time ?of ?day. ?These ?change ?frequently. ? ?2. Stable ?personal ?concerns ?such ?as ?long-??term ?goals, ?roles, ?personality, ?and ?tastes. ?These ?change ?infrequently. ? ?3. Pre-??existing ?stashes ?of ?media. ? ?Note ?that ?the ?personal ?concerns ?and ?context ?are ?largely ?invisible ?to ?most ?stashing ?systems. ?What ?would ?it ?mean ?to ?a ?stashing ?system ?if ?it ?could ?know ?your ?mood, ?who ?is ?with ?you, ?and ?so ?on? ?Clearly, ?knowing ?more ?about ?these ?types ?of ?context ?would ?help ?provide ?more ?refined ?choices. ?Some ?different ?types ?of ?filtering ?which ?may ?be ?helpful ?to ?meet ?various ?appetites ?is ?expanded ?on ?in ?Table ?6. ?This ?is ?an ?area ?for ?future ?research. ? ? Missing ?capability ? Discussion ? Filtering ?for ?context ? Several ?different ?kinds ?of ?context ?affect ?what ?choices ?are ?relevant: ?-?? time ?(of ?day, ?day ?of ?week, ?season) ?-?? social ?? ?who ?is ?present ?-?? mood ? Filtering ?for ?experience ? Sometimes ?people ?are ?looking ?for ?a ?type ?of ?experience, ?not ?a ?particular ? type ?of ?media. ?A ?desire ?to ?laugh ?might ?be ?met ?equally ?well ?by ?the ?right ? funny ?video ?game, ?standup ?comedy ?show, ?cartoon, ?or ?movie. ? Filtering ?for ?category ?or ? genre ? Sometimes ?people ?are ?looking ?for ?a ?specific ?category ?of ?item, ?such ?as ?a ?new ? science ?fiction ?book ?to ?read. ? ? Table ?6. ?There ?are ?different ?ways ?that ?stashes ?could ?be ?filtered ?to ?dynamically ?weed ?out ?choices ?not ?applicable ?to ? the ?media ?user?s ?current ?context. ?One ?opportunity ?that ?is ?largely ?missing ?from ?the ?current ?stashing ?systems ?for ?digital ?media ?is ?the ?ability ?to ?cross-??link ?stashes ?in ?order ?to ?get ?a ?more ?coherent ?way ?to ?manage ?and ?search ?the ?aggregate ?set ?of ?stashes, ?instead ?of ?being ?forced ?to ?do ?this ?within ?each ?stash ?individually. ?This ?is ?another ?area ?for ?future ?research. ? 4.2.2 Priming ?Stashes ??prime? ?our ?consumption ?choices. ?A ?person ?stashes ?items ?that ?they ?believe ?will ?satisfy ?their ?desire ?to ?consume ?in ?the ?future. ?It ?appears ?that ?the ?more ?visible ?a ?stash ?is, ?the ?more ?that ?stash ?primes ?a ?person?s ?choice ?of ?what ?to ?consume; ?interview ?subjects ?said ?that ?using ?visibility ?to ?moderate ?consumption ?is ?effective. ?As ?shown ?in ?Figure ?8, ?the ?visibility ?leads ?to ?priming, ?which ?increases ?the ?availability ?of ?the ?primed ?items ?to ?being ?recalled. ?Following ?the ?availability ?heuristic, ?these ?more-??easily ?recalled ?items ?are ?selected ?more ?often. ?And ?following ?what ?has ?been ?learned ?about ?satisficing, ?people?s ?satisfaction ?with ?decisions ?that ?required ?less ?effort ?is ?higher, ?because ?the ?pleasure ?of ?the ?outcome ?needs ?to ?pay ?off ?less ?decision ?effort ?in ?order ?to ?turn ?a ?figurative ?profit. ? ? ? 44 ? 4.2.3 Identity ?claims ?We ?do ?more ?with ?our ?stashes ?than ?add ?items ?to ?them ?and ?seek ?items ?to ?consume ?from ?them. ?We ?also ?use ?them ?to ?make ?identity ?claims ?? ?telling ?the ?story ?of ?who ?we ?are ?and ?who ?we ?want ?to ?be, ?to ?ourselves ?as ?much ?as ?to ?others ?(MacAdams, ?1997). ?And ?when ?we ?encounter ?others? ?media ?collections, ?we ?are ?drawn ?to ??snoop? ?because ?of ?the ?rich ?insights ?such ?examination ?provides ?(Gosling, ?2008). ?Once ?again, ?it ?appears ?that ?the ?ability ?of ?stashes ?to ?communicate ?identity ?to ?ourselves ?and ?to ?others ?depends ?on ?visibility. ? ? 4.2.4 Capacity ?and ?Weeding ?People ?are ?able ?to ?identify ?many ?things ?they ?want ?to ?consume ?in ?the ?future, ?but ?they ?have ?trouble ?actually ?getting ?around ?to ?consuming ?them: ? ?I ?used ?to ?have ?a ?list ?of ?movies ?I ?want ?to ?see. ?And ?I ?never ?got ?to ?any ?of ?them.? ?? ?S6 ? ?I ?might ?have ?a ?list ?going ?of ?books ?I ?want ?to ?read, ?but ?then ?getting ?to ?a ?bookstore ?or ?a ? library ?becomes ?a ?challenge ?and ?I ?end ?up ?not ?getting ?a ?book. ?But ?if ?I ?have ?an ?ongoing ?list ? in ?my ?head ?or ?written ?down, ?then ?I ?just ?pick ?up ?the ?phone ?and ?I ?have ?it! ?It?s ?done! ?Boom! ? The ?problem ?is ?more ?sorting ?through ?[the ?list ?of ?books ?I ?want ?to ?read] ?and ?figuring ?out ? what ?I ?want ?to ?read ?[now], ?than ?accessing ?them.? ?? ?S8 ?Our ?stashes ?fill ?with ?things ?we ?aren?t ?consuming. ?We ?might ?overestimate ?the ?appetite ?of ??future ?me? ?for ?consuming ?those ?items. ?We ?might ?overestimate ?the ?frequency ?of ?a ?particular ??future ?me? ?context. ?(We ?may ?love ?watching ?documentaries, ?so ?we ?stash ?many ?documentaries ?we?d ?like ?to ?watch, ?but ?if ?the ?only ?time ?we ?have ?available ?for ?watching ?them ?is ?late ?at ?night ?when ?we ?are ?tired, ?and ?documentaries ?make ?us ?fall ?asleep ?in ?that ?context, ?then ?we ?won?t ?make ?much ?progress ?in ?viewing ?them.) ?This ?results ?in: ? ? Identity ?conflict ?between ?presented ?media ?and ?self-??image: ?I ?say ?I ?like ?to ?consume ?these ?things, ?but ?I ?am ?not ?consuming ?them. ? ? Difficulty ?finding ?the ?items ?in ?a ?stash ?for ?a ?given ?context ?among ?all ?the ?items ?that ?don?t ?fit. ? ? Discouragement. ?Several ?subjects ?said ?that ?when ?their ?book ?stashes ?are ?full ?of ?the ?wrong ?things, ?it ?discourages ?all ?reading. ?They ?think, ??I ?shouldn?t ?get ?any ?more ?books, ?I ?have ?too ?many ?waiting ?for ?me ?to ?read? ?even ?though ?the ?books ?filling ?the ?stash ?are ?not ?ones ?that ?fit ?their ?current ?contextual ?appetites. ?The ?result ?is ?that ?they ?decrease ?their ?reading, ?tending ?to ?consume ?other ?types ?of ?media ?instead ?of ?reading ?what ?they ?might ?want ?to ?read. ?This ?problem ?of ?full ?stashes ?has ?generated ?a ?neologism. ?Tsundoku ?is ?a ?Japanese ?slang ?word ?defined ?as ?the ?accumulation ?of ?purchased ?books ?which ?haven?t ?yet ?been ?(and ?might ?not ?ever ?be) ?read. ?According ?to ?the ?Wiktionary ?entry ?(2013) ?this ?word ?is ?a ?pun ?based ?on ?the ?words ?tsundeoku ?(to ?leave ?piled ?up) ?and ?doku ?(to ?read). ?In ?both ?Japan ?and ?the ?US, ?people ?report ?having ?negative ?feelings ?such ?as ?guilt, ?embarrassment ?or ?shame ?about ?these ?piles ?of ?unread ?books ?that ?grow ?little ?by ?little. ? ?Subjects ?discussed ?the ?physical ?presence ?of ?books ?as ?an ?important ?trigger ?to ?weed ?their ?collections ?(see ?also ?Section ?5.1.3): ? ?I ?had ?a ?pile ?of ?physical ?books ?-?? ?and ?it ?got ?to ?the ?point ?of ??Ok, ?this ?is ?ridiculous, ?I?ve ?got ?to ? get ?rid ?of ?some ?stuff.? ?I?ll ?get ?rid ?of ?things ?if ?I ?already ?read ?them ?or ?if ?I?m ?not ?going ?to ? ? 45 ? read ?them. ?And ?I ?got ?rid ?of ?a ?whole ?bunch ?of ?stuff ?where ?it ?was ?just ?sort ?of ?like, ?ok: ?look ? at ?the ?back ?of ?the ?book ?-?? ?are ?you ?really ?going ?to ?read ?it?? ?? ?S9 ? ? ??We ?need ?a ?bookshelf. ?They?re ?taking ?over ?every ?work ?surface ?in ?the ?house ?and ?we ?have ? to ?do ?something ?about ?that.? ?? ?S10 ? ?I?m ?feeling ?overwhelmed ?by ?stuff ??not ?just ?books, ?all ?the ?kids ?toys, ?etc. ?That ?drives ?use ? of ?the ?library, ?because ?the ?books ?don?t ?stay ?in ?the ?house.? ??S6 ?Given ?the ?virtually ?unlimited ?capacity ?of ?digital ?stashes ?and ?the ?plethora ?of ?disconnected ?stashes, ?some ?of ?these ?issues ?are ?more ?problematic ?for ?digital ?stashes ?than ?physical ?stashes, ?but ?they ?can ?affect ?all ?sorts ?of ?stashes. ? ?Removing ?an ?item ?from ?a ?stash ?is ?usually ?not ?available ?from ?digital ?stashes ?primary ?interface ?views; ?typically, ?one ?must ?go ?down ?into ?a ?separate ?item ?record ?to ?remove ?it ?from ?the ?stash. ?Promoting ?the ?interface ?for ?removing ?items ?to ?put ?it ?closer ?to ?parity ?with ?consumption ?choices ?? ?for ?example, ?putting ?a ??remove? ?command ?at ?the ?same ?level ?as ??play? ?? ?might ?increase ?consumption ?from ?the ?stash ?overall ?by ?reducing ?the ?effort ?needed ?to ?de-??clutter ?the ?stash. ?By ?listening ?to ?the ?interview ?subjects? ?discussions ?of ?media ?habits ?and ?hassles, ?and ?considering ?how ?stashing ?could ?play ?a ?role ?in ?addressing ?them, ?I ?identified ?numerous ?gaps ?in ?existing ?media ?stashing ?capabilities. ?A ?stash ?which ?provided ?these ?capabilities ?could ?be ?an ?effective ?tool ?for ?managing ?media ?consumption ?in ?a ?way ?that ?people ?find ?valuable ?because ?it ?helps ?solve ?their ?unmet ?needs. ? ? ? Missing ?capability ? Discussion ? Weeding ?is ?harder ?than ? consuming ? Removing ?an ?item ?from ?a ?stash ?is ?usually ?not ?available ?from ?main ?stash ? views. ?Promoting ?the ?interface ?for ?removing ?items ?to ?put ?it ?closer ?to ?parity ? with ?consumption ?choices ?might ?increase ?consumption ?from ?the ?stash ? overall ?by ?de-??cluttering ?the ?stash, ?as ?library ?research ?has ?shown. ? Prompt ?to ?weed ?items ? With ?food, ?there ?are ?various ?cues ?that ?items ?may ?be ?candidates ?for ? weeding, ?such ?as ?visual ?appearance, ?smell, ?physical ?position ?(pushed ?to ?the ? back ?of ?the ?cupboard ?or ?refrigerator) ?or ?expiration ?date ?printed ?on ?the ? package. ?These ?affordances ?are ?not ?available ?with ?digital ?media. ? ? Limited ?capacity ?of ?stashes ? When ?stashes ?are ?at ?capacity, ?even ?if ?filled ?with ?items ?that ?do ?not ?meet ? current ?appetites, ?it ?can ?discourage ?acquiring ?more ?books. ??I ?can?t ?buy ?any ? more ?books ?right ?now, ?I ?have ?too ?many ?unread ?books ?waiting ?for ?me.? ? Table ?7. ?Stashes ?for ?digital ?items ?are ?lacking ?in ?several ?qualities ?that ?support ?weeding. ?Because ?a ?well-??weeded ? collection ?gets ?more ?consumption ?than ?one ?with ?too ?many ?irrelevant ?choices, ?this ?could ?make ?digital ?stashes ?less ? effective ?in ?promoting ?consumption ?of ?stashed ?items. ? 4.3 Conclusion ?I ?started ?by ?identifying ?the ?use ?of ?stashing ?in ?the ?source ?domain ?of ?food. ?I ?probed ?further ?into ?how ?stashes ?are ?used ?for ?food, ?including ?identifying ?strategies, ?needs, ?values, ?and ?affordances. ?Then, ?I ?looked ?for ?parallels ?relevant ?to ?stashes ?missing ?in ?the ?target ?domain ?of ?media. ?In ?the ?next ?section, ?I ?begin ?designing ?a ?stashing ?solution. ? ? 46 ? 5 Design ?Research: ?Digital ?To-??Be-??Read ?Pile ?Prototyping ? ?The ?previous ?sections ?have ?enumerated ?rich ?information ?about ?the ?target ?domain ?and ?identified ?several ?potential ?areas ?of ?investigation. ?In ?this ?section, ?I ?investigate ?one ?specific ?area: ?a ?stash ?for ?ebooks ?? ?a ?digital ?To-??Be-??Read ?pile ?(TBR) ?? ?to ?encourage ?reading. ? ?The ?key ?research ?question ?I ?address ?here ?is: ? ? ? What ?if ?our ?unread ?ebooks ?had ?a ?more ?visible ?presence, ?like ?a ?bowl ?of ?fruit ?on ?a ?kitchen ?table, ?or ?a ?stack ?of ?books ?on ?our ?bedside ?table? ?How ?might ?such ?an ?ambient ?display ?of ?ebooks ?in ?a ?to-??be-??read ?stash ?change ?how ?we ?manage ?our ?information ?diets? ?Subsidiary ?research ?questions ?include: ? ? How ?should ?an ?ebook ?TBR ?make ?its ?contents ?visible? ? ? How ?will ?people ?want ?to ?populate ?the ?TBR ?with ?books? ? ? How ?can ?we ?connect ?multiple ?existing ?ebook ?stashes ?into ?a ?single ?TBR? ? ? Could ?a ?TBR ?work ?to ?give ?books ?a ?place ?in ?media ?centers, ?alongside ?the ?other ?types ?of ?media ?already ?present ?there? ?I ?selected ?ebooks ?based ?on ?information ?from ?the ?interviews. ?Among ?the ?interview ?subjects, ?books ?were ?the ?most ?popular ?form ?of ?media. ?Reading ?more ? ?books ?was ?also ?the ?desired ?change ?most ?frequently ?mentioned ?by ?subjects. ? ?Media ?centers ?provide ?a ?portal ?to ?a ?vast ?world ?of ?many ?types ?of ?entertainment, ?from ?television ?and ?movies ?to ?music, ?videogames, ?and ?social ?networks ?? ?but ?there ?is ?no ?place ?for ?books ?on ?media ?centers. ? ?Books ?are ?now ?faced ?with ?competition ?for ?our ?attention ?from ?new ?forms ?of ?media ?that ?are ?more ?compelling ?and ?attractive ?for ?the ?hedonistic ?pleasures ?of ??now ?me? ?to ?select, ?yet ?do ?not ?provide ?the ?long ?term ?satisfaction ?(?nutritional ?value? ?or ?eudaimonic ?happiness) ?that ?reading ?books ?does, ?so ?the ??remembering ?self? ?is ?not ?satisfied ?? ?and ?because ?it ?is ?that ?remembering ?self ?who ?reflects ?on ?our ?media ?consumption ?and ?determines ?our ?overall ?happiness, ?we ?are ?unhappy ?about ?it. ? ?Stashing ?as ?a ?mechanism ?was ?interesting ?to ?pursue ?for ?several ?reasons. ?In ?the ?realm ?of ?food, ?visibility ?of ?stashes ?is ?successfully ?used ?by ?some ?interview ?subjects ?to ?encourage ?or ?reduce ?consumption. ?Book ?stashes ?were ?also ?mentioned ?by ?several ?subjects ?as ?a ?major ?part ?of ?their ?approach ?to ?media ?consumption. ?These ?book ?stashes ?? ?to-??be-??read ?piles ?and ?shelves ?? ?make ?choosing ?something ?to ?read ?easier ?by ?separating ?the ?wild ?world ?of ?infinite ?choice ?from ?the ?moment ?of ?choosing ?something ?to ?read. ? ?Priming, ?availability, ?and ?satisficing ?are ?well-??known ?mechanisms ?of ?our ?decision-??making ?processes ?which ?may ?explain ?why ?stashing ?works; ?but ?they ?depend ?on ?visibility ?of ?stashed ?items. ?Yet ?the ?digital ?stashes ?for ?ebooks ?are ?only ?visible ?when ?you ?access ?them, ?like ?the ?food ?behind ?a ?refrigerator?s ?closed ?door. ? ? ? 47 ? People ?aren?t ?as ?successful ?at ?changes ?when ?they ?rely ?on ?willpower ?alone ?to ?make ?an ?intentional ?change. ?But ?changes ?do ?happen ?frequently ?without ?effort ?in ?response ?to ?changes ?in ?the ?environment. ?The ?choice ?architecture ?approach ?suggests ?making ?the ?desired ?behavior ?easier ?to ?select. ?In ?the ?next ?section ?I ?will ?review ?various ?technology ?approaches ?that ?may ?be ?able ?to ?function ?in ?this ?way ?for ?ebooks. ? ? 5.1 Background ?Before ?designing ?a ?TBR ?stash, ?I ?investigated ?several ?areas ?of ?literature. ?In ?order ?to ?understand ?what ?strategies ?were ?available ?that ?could ?encourage ?reading ?in ?the ?context ?of ?a ?to-??be-??read ?stash, ?I ?investigated ?persuasive ?technologies. ? ?Stashes ?influence ?consumption ?choices ?primarily ?by ?being ?present ?in ?the ?environment, ?rather ?than ?through ?interaction. ?I ?looked ?at ?similar ?uses ?of ?technology, ?under ?the ?various ?labels ?of ?slow, ?calm, ?ambient, ?and ?environmental ?technology. ? ?To ?inform ?the ?design ?of ?the ?TBR ?display, ?I ?sought ?information ?on ?how ?libraries ?and ?bookstores ?encourage ?selection ?of ?certain ?books. ?And ?to ?build ?on ?what ?has ?already ?been ?created ?instead ?of ?starting ?from ?scratch, ?I ?examined ?existing ?software ?tools ?people ?use ?to ?support ?their ?book ?consumption. ? 5.1.1 Persuasive ?technology ? Persuasive ?technologies ?are ?defined ?by ?Fogg ?(2002) ?in ?his ?book ?of ?the ?same ?name ?as ??any ?interactive ?computing ?system ?designed ?to ?change ?people?s ?attitudes ?or ?behavior? ?(p1). ? ?I ?learned ?in ?the ?interviews ?that ?people ?were ?interested ?in ?reading ?more. ?People ?said ?they ?enjoyed ?reading ?books ?and ?found ?it ?rewarding, ?but ?they ?just ?didn?t ?tend ?to ?pick ?up ?books ?when ?the ?time ?came ?to ?choose ?what ?to ?do. ?They ?also ?said ?that ?their ?primary ?problem ?with ?this ?was ?not ?identifying ?books ?they ?would ?like ?to ?read, ?but ?making ?the ?decision ?to ?actually ?pick ?up ?such ?a ?book. ?So ?I ?went ?looking ?for ?persuasive ?technology ?strategies ?that ?could ?influence ?those ?sorts ?of ?decisions, ?based ?on ?what ?I ?had ?already ?learned ?about ?people?s ?decision ?making ?processes ?(see ?Section ?4.1). ? ?Researchers ?are ?identifying ?a ?wide ?variety ?of ?strategies ?that ?can ?be ?applied ?in ?creating ?persuasive ?technology ?solutions ?(Consolvo ?et ?al., ?2008; ?Fogg, ?Cuellar, ?& ?Danielson, ?2003; ?Klasnja, ?Consolvo, ?& ?Pratt, ?2011; ?Sander, ?2009). ? ?I ?selected ?several ?strategies ?as ?being ?most ?applicable ?to ?the ?problems ?of ?encouraging ?reading ?of ?ebooks, ?based ?on ?what ?people ?said ?about ?their ?challenges. ?These ?strategies ?are ?compatible ?with ?an ?approach ?of ?using ?ambient ?technology ?(more ?on ?ambient ?and ?related ?technologies ?in ?Section ?5.1.2). ?I ?intentionally ?selected ?strategies ?which ?echo ?the ?existing ?uses ?of ?to-??be-??read ?stashes ?for ?physical ?books ?described ?in ?interviews. ? ?Table ?8 ?explains ?the ?selected ?strategies ?and ?how ?they ?are ?applied ?in ?the ?design ?of ?the ?TBR ?prototypes. ?Because ?an ?iterative ?design ?process ?was ?used ?(see ?discussion ?of ?method ?in ?Section ?5.2) ?the ?relevance ?of ?some ?of ?these ?strategies ?and ?some ?of ?the ?specific ?design ?applications ?were ?not ?uncovered ?until ?after ?receiving ?feedback ?from ?subjects ?who ?tried ?the ?prototypes. ?A ?full ?listing ?of ?these ?strategies ?is ?Appendix ?B: ?Persuasive ?Technology ?Strategies. ? ? ? 48 ? Strategy ? Explanation ? Application ?in ?TBR ?design ? Priming ? ? ? (Klasnja ?et ?al., ? 2011) ? Activating ?an ?item ?to ?make ?it ?more ? available ?for ?selection. ?This ?is ?done ?by ? bringing ?it ?into ?awareness, ?even ?if ?only ? subconsciously. ?(Priming?s ?psychological ? mechanism ?is ?discussed ?in ?Section ?4.1) ? By ?giving ?previously ?invisible ?ebooks ? ongoing ?visibility ?to ?the ?user, ?those ?items ? are ?activated ?in ?the ?user?s ?mind ?for ?later ? selection. ? Tailoring ? ? (Fogg ?et ?al., ? 2003) ? Personalizing ?the ?solution ?to ?make ?it ? specific ?and ?relevant ?to ?the ?individual, ? instead ?of ?generic. ? The ?TBR ?is ?personalized ?for ?the ?user ?with ? their ?own ?already-??acquired ?but ?not ?yet ? read ?ebooks. ? ? ? Intrinsic ? motivation ? ? (Klasnja ?et ?al., ? 2011) ? Reminding ?people ?about ?the ?aspects ?of ? the ?desired ?behavior ?that ?they ? themselves ?find ?appealing; ?also, ?make ? using ?the ?solution ?appealing ?in ?itself. ? Users ?of ?this ?solution ?will ?be ?people ?who ? already ?want ?to ?read ?more. ?If ?this ?wasn?t ? the ?case, ?simply ?priming ?book ?choices ? would ?only ?result ?in ?their ?consideration, ? not ?their ?selection. ? Aesthetic ? ? (Consolvo, ? McDonald, ?& ? Landay, ?2009) ? If ?the ?solution ?is ?to ?be ?adopted ?for ?the ? long ?term, ?it ?needs ?to ?be ?appealing ?and ? congruent ?with ?the ?user?s ?sense ?of ?style. ? For ?example, ?some ?studies ?of ?fitness ? devices ?found ?users ?rejected ?use ?of ? unattractive ?devices ?because ?they ?didn?t ? like ?how ?wearing ?them ?reflected ?on ?their ? appearance ?and ?self-??image. ? Many ?readers ?(and ?even ?some ?non-?? readers) ?like ?to ?display ?books ?in ?their ? living ?spaces, ?partially ?because ?they ?find ? the ?appearance ?attractive. ? ? Unobtrusive ? (Consolvo ?et ? al., ?2009) ? While ?collecting ?or ?presenting ?data, ? solutions ?should ?fit ?into ?the ?user?s ? everyday ?life ?without ?interrupting ?or ? unduly ?calling ?attention. ? ? ? The ?TBR ?display ?should ?fit ?into ?people?s ? living ?spaces ?as ?well ?as ?their ?current ? stashes ?of ?paper ?books. ? ? Controllable ? (Consolvo ?et ? al., ?2009) ? Let ?users ?control ?and ?edit ?the ?data ?so ? that ?it ?reflects ?what ?they ?think ?is ? appropriate. ?Control ?also ?includes ? restricting ?and ?allowing ?access ?to ?the ? data. ? Weeding ?support ?will ?allow ?people ?to ? remove ?items. ? ? Filtering ?support ?could ?enable ?people ?to ? hide ?certain ?items ?except ?when ?they ? choose ?to ?show ?them. ? Any ?sharing ?via ?social ?networks ?would ? need ?to ?be ?under ?the ?control ?of ?the ?user ? in ?what ?was ?shared ?and ?with ?whom. ? Table ?8. ?Various ?persuasive ?technology ?strategies ?are ?incorporated ?in ?the ?design ?of ?the ?TBR ?prototypes ?to ? encourage ?desired ?reading ?while ?addressing ?people?s ?needs ?and ?values. ?These ?strategies ?informed ?the ?design ?as ?well ?as ?the ?feedback ?sessions. ?Specific ?features ?and ?qualities ?were ?included ?in ?the ?designs ?to ?attempt ?to ?implement ?these ?strategies. ?And ?because ?the ?underlying ?strategies ?were ?explicitly ?considered, ?I ?was ?able ?to ?ask ?users ?not ?just ??what ?do ?you ?think ?of ?that? ?but ?whether ?it ?actually ?delivers ?on ?the ?intended ?strategy. ?This ?helped ?focus ?the ?feedback ?and ?make ?it ?more ?actionable ?in ?future ?design ?iterations. ? ? ? 49 ? 5.1.2 Ambient ?computing ?Stashes ?influence ?consumption ?choices ?primarily ?by ?being ?present ?in ?the ?environment, ?rather ?than ?through ?interaction. ?I ?looked ?at ?similar ?uses ?of ?technology, ?under ?the ?various ?labels ?of ?slow, ?calm, ?ambient, ?and ?environmental ?technology. ?In ?contrast ?to ?the ?typical ?interactive ?technology ?used ?by ?most ?applications ?that ?run ?on ?PC?s ?and ?smartphones, ?researchers ?are ?also ?investigating ?a ?different ?approach ?to ?technology ?that ?functions ?in ?the ?background, ?providing ?information ?as ?part ?of ?the ?surroundings. ?This ?approach ?will ?be ?adopted ?for ?the ?TBR. ?This ?approach, ?which ?is ?called ?calm ?technology ?by ?Weiser ?and ?Brown ?of ?Xerox ?PARC ?(1996), ?is ?distinguished ?by ?how ?we ?engage ?with ?and ?pay ?attention ?to ?it. ?Weiser ?and ?Brown ?were ?inspired ?in ?this ?neologism ?in ?trying ?to ?make ?sense ?of ?an ?artist?s ?creation, ?a ??Dangling ?String,? ?which ?moves ?in ?response ?to ?traffic ?flowing ?on ?a ?local ?area ?network. ?Interactive ?technology, ?such ?as ?a ?word ?processing ?application ?or ?a ?videogame, ?needs ?to ?be ?at ?the ?center ?of ?our ?attention ?to ?function. ?Calm ?technology ?works ?by ?moving ?between ?the ?periphery ?of ?our ?attention ?and ?the ?center ?of ?it. ?By ?providing ?value ?(?encalming ?and ?informing?) ?even ?from ?the ?periphery, ?the ?authors ?claim ?that ?calm ?technology ?empowers ?users ?without ?overwhelming ?them. ? ?Similarly, ?Sengers ?(2011) ?reflected ?upon ?a ?sabbatical ?to ?an ?isolated ?island ?community ?and ?realized ?the ?benefits ?of ?being ?informed ?through ?environmental ?cues ?and ?tacit ?social ?knowledge ?which ?permeate ?awareness ?at ?a ?low ?level, ?such ?as ?taking ?the ?first ?frost ?of ?the ?season ?as ?the ?cue ?to ?go ?picking ?partridgeberries. ?She ?found ?a ?striking ?contrast ?to ?the ?use ?of ?typical ?interactive ?productivity ?tools ?which ?actively ?demand ?their ?users ?to ?pay ?attention ?to ?their ?prompts, ?and ?which ?often ?leave ?their ?users ?feeling ?busy ?and ?unfulfilled ?(Leshed ?& ?Sengers, ?2011). ?Leshed ?(2012) ?followed ?up ?this ?research ?by ?designing ?a ?prototype ?mobile ?application ??that ?offers ?serendipitous ?moments ?of ?downtime, ?pause, ?and ?introspective ?reflection.? ?In ?doing ?so ?she: ? ? ??faced ?a ?paradoxical ?challenge: ?to ?offer ?ways ?to ?mitigate ?stress ?and ?slow ?down ?with ? the ?very ?technology ?that ?is ?accused ?of ?being ?a ?source ?of ?stress: ?the ?smartphone. ?We ? therefore ?followed ?the ?principle ?of ?minimal ?design, ?acknowledging ?that ?not ?every ?activity ? be ?formally ?represented ?and ?that ?slowness ?and ?reflection ?can ?happen ?outside ?of ?the ? system ?without ?leaving ?digital ?traces. ?This ?may ?restore ?the ?user?s ?control ?of ?when ?and ? how ?they ?should ?cut ?back ?and ?slow ?down, ?without ?being ?coerced ?or ?feeling ?bad ?about ? not ?using ?the ?application.? ?The ?idea ?that ?a ?calm ?technology ?does ?not ?have ?to ?encompass ?and ?represent ?every ?aspect ?of ?the ?entire ?activity ?is ?a ?key ?one ?here. ?It ?contrasts ?with, ?for ?example, ?the ?approach ?used ?in ?self-??tracking ?(see ?Appendix ?D) ?and ?food ?diaries ?(Section ?3.5.2.2), ?providing ?a ?possible ?answer ?to ?the ?problem ?those ?approaches ?face ?when ?the ?user?s ?behavior ?diverges ?from ?what ?will ?achieve ?their ?goals. ?I ?use ?this ?minimalist-??inspired ?approach ?in ?TBR ?prototyping. ?Inspired ?by ?the ?slow ?food ?movement ?(discussed ?in ?Section ?2.4) ?others ?subsequently ?used ?the ?label ?of ?slow ?technology ?(Hallnas ?& ?Redstrom, ?2001) ?to ?describe ?this ?calm ?approach, ?making ?information ?available ?in ?subtle ?ways ?in ?the ?periphery ?of ?awareness. ?But ?slow ?technology?s ?design, ?at ?least ?as ?characterized ?by ?Hallnas ?and ?Redstrom, ?includes ?intentionally ?making ?it ?somewhat ?cryptic, ?so ?that ?it ?takes ?time ?to ?understand ?the ?meaning ?and ?operation ?of ?the ?system. ? ? ? 50 ? Others ?have ?used ?the ?terms ?ambient ?computing ?(Hap ?& ?Midden, ?2010; ?Jafarinaimi, ?2005; ?Kim, ?Hong, ?& ?Magerko, ?2010) ?and ?ambient ?media ?or ?informative ?art ?(Holmquist, ?Skog, ?G?teborg, ?& ?Art, ?2003) ?to ?emphasize ?the ?computer-??driven ?display ?of ?information ?outside ?of ?traditional ?personal ?computing ?environments ?(i.e. ?desktop ?and ?handheld), ?without ?necessarily ?including ?an ?obfuscated ?design ?that ?requires ?extended ?time ?to ?comprehend. ? ?For ?example, ?Breakaway ?(Jafarinaimi, ?2005) ?is ?an ?ambient ?computing ?device ?intended ?to ?remind ?a ?desk-??bound ?worker ?to ?take ?a ?break ?to ?get ?up ?and ?stretch. ?Breakaway ?receives ?input ?data ?from ?a ?sensor ?in ?the ?worker?s ?chair ?to ?detect ?how ?long ?they ?have ?been ?sitting ?without ?a ?break. ?To ?communicate ?with ?the ?user, ?its ?output ?mechanism ?is ?an ?animated ?abstract ?sculpture ?which ?represents ?a ?person. ?As ?Breakaway ?detects ?that ?the ?person ?has ?been ?sitting ?longer ?and ?longer ?without ?taking ?a ?break, ?it ?slumps ?over ?further ?and ?further. ?In ?a ?trial, ?Breakaway ?was ?compared ?to ?using ?a ?traditional ?calendar ?program ?to ?display ?reminders. ?Breakaway ?was ?more ?effective ?in ?triggering ?stretching, ?and ?caused ?less ?stress ?and ?disruption ?because ?its ?alert ?mechanism ?did ?not ?interfere ?with ?other ?work ?being ?done ?on ?the ?computer, ?unlike ?the ?calendar ?reminders. ?Therefore, ?one ?TBR ?design ?goal ?is ?to ?create ?an ?ambient ?display ?that ?conveys ?the ?needed ?information ?in ?a ?way ?sufficient ?to ?affect ?behavior ?without ?being ?distracting. ? 5.1.3 Encouraging ?book ?selection ?in ?libraries ?and ?bookstores ?Interview ?subjects ?mentioned ?reading ?books ?as ?an ?activity ?they ?especially ?wanted ?to ?increase. ?To ?find ?ways ?to ?support ?this ?desire, ?I ?examined ?how ?libraries ?and ?bookstores ?encourage ?people ?to ?read ?more ?books. ?Creating ?a ?display ?of ?books ?with ?their ?front ?covers ?visible ?is ?a ?well-??established ?technique ?in ?bookstores ?and ?libraries, ?as ?pictured ?in ?Figure ?9. ?Doing ?so ?takes ?much ?more ?shelf ?space ?than ?shelving ?books ?spine-??out. ?But ?the ?tradeoff ?is ?worthwhile; ?books ?which ?are ?displayed ?this ?way ?are ?borrowed ?and ?purchased ?at ?higher ?rates ?so ?circulation ?increases ?overall ?(Goldhor, ?1981). ?Even ?among ?books ?all ?oriented ?the ?same ?way, ?those ?which ?are ?closer ?to ?eye ?level ?and ?in ?more ?visible ?locations ?are ?purchased ?at ?much ?higher ?levels ?(Underhill, ?1999). ? ? ? 51 ? ? Figure ?9. ?Librarians ?display ?books ?face ?out ?to ?encourage ?readers ?to ?check ?them ?out. ?Picture ?taken ?by ?the ?author ?at ? the ?Seattle ?Public ?Library?s ?Greenwood ?branch. ?This ?approach ?of ?making ?books ?visible, ?especially ?by ?giving ?a ?clear ?view ?of ?their ?faces, ?does ?encourage ?people ?to ?borrow ?them ?from ?a ?library ?or ?buy ?them ?from ?a ?store. ?I ?explore ?whether ?this ?approach ?can ?also ?be ?applied ?in ?readers? ?personal ?spaces ?in ?order ?to ?encourage ?them ?to ?actually ?read ?the ?books ?they ?acquire. ?Another ?aspect ?of ?this ?sort ?of ?display ?is ?the ?reduced ?number ?of ?options ?to ?choose ?among. ?Senger ?(2011) ?mentioned ?the ?freeing ?effects ?of ?living ?in ?an ?isolated ?environment ?where ?there ?were ?very ?few ?choices ?available. ?This ?echoes ?a ?study ?(Iyengar ?& ?Lepper, ?2000) ?which ?compared ?what ?happened ?when ?people ?were ?asked ?to ?choose ?among ?6 ?varieties ?of ?jam, ?vs. ?what ?happened ?when ?they ?had ?24 ?varieties ?to ?choose ?from. ?Their ?results ?showed ?that ?having ?too ?many ?options ?can ?actually ?lead ?to ??choice ?overload? ?and ?lead ?people ?to ?not ?make ?a ?selection ?at ?all, ?or ?be ?less ?satisfied ?with ?their ?selection. ?This ?study ?has ?been ?widely ?cited ?as ?demonstrating ??the ?paradox ?of ?choice.? ?It ?should ?be ?noted ?that ?a ?meta-??analysis ?covering ?fifty ?experiments ?on ?choice ?overload ?did ?not ?find ?overall ?empirical ?support ?for ?the ?phenomenon, ?though ?many ?of ?the ?individual ?studies ?included ?did ?replicate ?the ?findings ?(Scheibehenne, ?Greifeneder, ?& ?Todd, ?2010). ? ?Nonetheless, ?as ?Senger ?reported ?in ?her ?personal ?experience, ?having ?to ?choose ?from ?a ?huge ?range ?of ?options ?is ?certainly ?a ?hassle ?faced ?by ?modern ?consumers, ?and ?as ?the ?research ?literature ?on ?satisficing ?demonstrates ?(Section ?4.1.2) ?reducing ?the ?options ?considered ?in ?reaching ?a ?decision ?can ?often ?lead ?to ?higher ?satisfaction. ?Librarians ?address ?this ?problem ?in ?their ?collections ?through ?a ?practice ?they ?call ?weeding. ?Like ?its ?botanical ?analog, ?weeding ?removes ?books ?from ?the ?collection. ?Slote ?(1997) ?performed ?numerous ?studies ?of ?library ?patron ?behavior ?before ?and ?after ?collections ?were ?reduced ?through ?use ?of ?various ?techniques ?to ?identify ?books ?people ?are ?not ?using: ??In ?all ?our ?research, ?weeding ?by ?the ?suggested ?methods ?resulted ?in ?an ?increase ?in ?circulation. ?Fewer, ?selected ?volumes ?seemed ?to ?encourage ?more ?use? ?(p19). ? ?Even ?though ?fewer ?books ?were ?available ?overall, ?more ?books ?were ?borrowed. ?Slote ?suggests ?this ?is ?because ?it ?is ?easier ?for ?library ?patrons ?to ?find ?and ?choose ?books ?when ?the ?undesired ? ? 52 ? books ?are ?not ?getting ?in ?their ?way. ?A ?retired ?librarian ?who ?reviewed ?a ?draft ?of ?this ?thesis ?agreed, ?commenting: ??When ?you ?have ?a ?collection ?with ?a ?lot ?of ?low-??quality ?books, ?people ?looking ?at ?the ?books ?say ??no, ?no, ?no, ?no, ?no,? ?and ?once ?they ?get ?in ?that ?pattern ?it ?is ?harder ?to ?say ??yes? ?to ?something ?they ?might ?like. ?But ?after ?you ?get ?rid ?of ?the ?bad ?books, ?they ?will ?say ??yes, ?no, ?maybe, ?yes, ?yes.?? ?(Deborah ?Becker, ?personal ?communication, ?May ?7, ?2013.) ?In ?this ?design ?research, ?I ?explore ?how ?these ?key ?concepts ?relate ?to ?using ?a ?TBR ?to ?encourage ?e-??book ?reading. ?In ?what ?ways ?could ?a ?TBR ?help ?people ?find ?satisfactory ?books ?with ?less ?effort? ?What ?sort ?of ?weeding ?support ?will ?users ?need ?in ?a ?TBR? ? ? 5.1.4 Existing ?reading ?support ?solutions ?Before ?beginning ?design ?of ?a ?new ?tool, ?it ?is ?useful ?to ?examine ?existing ?solutions. ?There ?are ?several ?reasons ?for ?this. ?A ?good ?solution ?may ?already ?exist ?for ?the ?exact ?problem ?you ?are ?trying ?to ?solve. ?Existing ?tools ?may ?provide ?partial ?solutions ?which ?can ?be ?leveraged ?and ?tested. ?Studying ?these ?tools ?can ?provide ?an ?understanding ?of ?existing ?design ?patterns ?for ?the ?space ?which ?users ?may ?be ?able ?to ?more ?readily ?adopt. ?Finally, ?looking ?at ?the ?features ?already ?available ?can ?help ?to ?clarify ?exactly ?what ?needs ?to ?be ?accomplished, ?and ?what ?is ?unique ?about ?the ?problem ?you ?are ?trying ?to ?solve ?that ?hasn?t ?been ?solved ?already. ?In ?the ?case ?of ?books, ?there ?are ?many ?existing ?reading ?support ?tools. ?These ?tools ?have ?many ?capabilities ?to ?assist ?with ?various ?problems. ?I ?selected ?a ?subset ?of ?tools ?using ?an ?informal ?methodology, ?choosing ?from ?among ?those ?mentioned ?in ?the ?interviews ?and ?those ?frequently ?mentioned ?in ?online ?reading ?communities ?and ?by ?book ?bloggers. ?A ?list ?of ?the ?tools ?and ?a ?comparison ?of ?their ?feature ?sets ?is ?in ?Appendix ?C: ?Features ?& ?Gaps ?of ?Existing ?Reading ?tools. ? ?The ?survey ?of ?tools ?combined ?with ?the ?interview ?results ?showed ?that ?the ?following ?problems ?are ?not ?well ?supported ?by ?existing ?reading ?tools. ?If ?a ?TBR ?can ?address ?the ?following ?unmet ?needs, ?it ?could ?be ?compelling ?and ?useful ?for ?readers: ? ? People ?who ?want ?to ?read ?a ?specific ?book ?are ?often ?willing ?to ?make ?decisions ?about ?tradeoffs ?for ?convenience ?vs. ?cost ?to ?fit ?their ?current ?priorities ?and ?desires, ?but ?gathering ?the ?information ?about ?possible ?options ?from ?several ?sources ?takes ?too ?much ?time ?and ?effort.2 ? ? ? People ?have ?several ?places ?where ?they ?collect ?to-??be-??read ?ebooks; ?checking ?them ?all ?takes ?too ?much ?effort ?so ?people ?may ?not ?realize ?a ?book ?is ?available ?that ?they ?would ?like ?to ?read. ?People ?also ?can ?have ?a ?hard ?time ?remembering ?which ?stash ?contains ?a ?specific ?book ?they ?want ?to ?read. ?People ?sometimes ?even ?forget ?about ?digital ?stashes ?entirely. ? ? ? Digital ?stashes ?become ?overrun ?with ?undesired ?options. ?Unlike ?physical ?stashes ?they ?have ?no ?inherent ?capacity ?limits ?which ?force ?people ?to ?weed ?them. ? ? ? People ?purchase ?ebooks, ?then ?forget ?about ?them ?and ?don?t ?read ?them; ?or ?they ?start ?reading ?them ?and ?then ?don?t ?finish ?them. ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?2 ?Phix ?the ?Bookfinder ?is ?a ?Windows ?Phone ?application ?I ?developed ?with ?Dave ?Sanger ?in ?Kelvin ?Sung?s ?CSS590 ?Mobile ?App ?Development ?class ?to ?help ?address ?the ?problem ?of ?needing ?to ?perform ?multiple ?searches ?at ?multiple ?sources ?to ?find ?a ?desired ?book. ?Phix ?allows ?a ?user ?to ?search ?once ?for ?a ?given ?book; ?in ?response, ?it ?displays ?both ?availability ?at ?local ?libraries ?and ?the ?price ?of ?the ?book ?at ?multiple ?online ?booksellers. ?A ?demo ?video ?is ?available ?on ?YouTube ?at ?http://www.youtube.com/watch?v=tJ5j5MKUEwY ?or ?search ?for ??phix ?bookfinder.? ?Unfortunately, ?Phix ?could ?not ?be ?released ?for ?public ?use ?because ?API ?limits ?would ?have ?been ?quickly ?reached ?once ?more ?than ?a ?few ?hundred ?people ?started ?using ?the ?application. ? ? 53 ? ? People?s ?digital ?media ?is ?not ?visibly ?present ?and ?so ?cannot ?provide ?identity ?claims ?to ?visitors ?? ?or ?to ?themselves. ? 5.2 Method ?I ?used ?a ?design-??based ?research ?approach ?to ?explore ?the ?design ?space ?of ?the ?identified ?problems ?and ?answer ?the ?questions ?raised ?in ?the ?background ?research. ? ?Obrenovi? ?(2011) ?describes ?how ?design-??based ?research ?helps ?deepen ?understanding ?through ?the ?process ?of ?attempting ?to ?design ?solutions. ?He ?positions ?it ?in ?relationship ?to ?other ?research ?methods ?including ?theoretical ?analysis, ?controlled ?experiments, ?and ?ethnographic ?inquiry: ? Design-??based ?research, ?however, ?can ?produce ?knowledge ?that ?normally ?could ?not ?be ? generated ?by ?isolated ?analysis ?or ?traditional ?empirical ?approaches, ?and ?therefore ? complements ?existing ?empirical ?and ?theoretical ?research ?methods. ?Design-??based ? research ?facilitates ?disciplined, ?systematic ?inquiry ?into ?a ?real-??world ?context ?while ? simultaneously ?doing ?justice ?to ?its ?complexity. ?It ?is ?conducted ?in ?messy, ?but ?entirely ? realistic, ?situations ?and ?while ?it ?produces ?claims ?with ?less ?certainty ?and ?replicability ?than ? other ?research ?methods, ?it ?can ?extend ?our ?area ?of ?inquiry ?beyond ?the ?scope ?of ?these ? methods. ? Human-??centered ?design ?practice ?prioritizes ?getting ?feedback ?from ?real ?users ?as ?rapidly ?as ?possible ?while ?limiting ?investment. ?I ?was ?particularly ?interested ?in ?exploring ?presentation ?of ?the ?digital ?TBR. ?Early ?personal ?work ?with ?prototypes ?had ?already ?demonstrated ?that ?there ?would ?be ?issues ?and ?benefits ?that ?were ?not ?apparent ?until ?I ?actually ?had ?a ?glowing ?digital ?display ?to ?place ?in ?front ?of ?users, ?so ?approaches ?that ?did ?not ?involve ?working ?technology, ?such ?as ?paper ?prototyping, ?were ?not ?appropriate. ? ?The ?goal ?was ?to ?get ?a ?minimum ?set ?of ?functionality ?that ?could ?be ?shown ?to ?users ?in ?order ?to ?get ?their ?feedback. ?Accordingly, ?development ?focused ?on ?what ?was ?needed ?in ?order ?to ?support ?feedback ?sessions ?where ?the ?researcher ?could ?be ?present ?to ?help ?guide ?the ?user ?or ?set ?up ?the ?application ?for ?them. ?Other ?considerations ?which ?would ?be ?necessary ?for ?a ?production ?deployment, ?such ?as ?error-??handling, ?support ?for ?a ?wide ?range ?of ?sources, ?and ?security, ?were ?not ?important ?for ?this ?use. ? ? 5.2.1 Interactive ?Design ?Research ?Sessions ? ?I ?brought ?back ?4 ?of ?the ?interview ?subjects, ?and ?also ?2 ?new ?subjects ?(male ?spouses ?of ?interview ?participants) ?for ?half ?a ?dozen ?design ?research ?sessions. ?Some ?sessions ?included ?multiple ?subjects, ?and ?some ?were ?individual. ?All ?participants ?used ?to-??be-??read ?stashes ?for ?physical ?books. ?All ?participants ?have ?some ?experience ?with ?ebooks, ?though ?ebook ?adoption ?rates ?varied ?widely, ?from ?reading ?a ?majority ?of ?books ?as ?ebooks, ?to ?only ?having ?read ?a ?few ?ebooks ?in ?total. ? ?These ?design ?research ?sessions ?were ?carried ?out ?in ?either ?the ?researcher?s ?or ?the ?subjects? ?residences. ?Subjects ?were ?asked ?think ?about ?how ?they ?would ?expect ?a ?TBR ?for ?ebooks ?to ?work, ?what ?concerns ?they ?might ?have ?about ?them, ?things ?they ?would ?want ?to ?be ?able ?to ?do ?with ?them, ?and ?what ?sorts ?of ?physical ?characteristics ?they ?would ?expect ?it ?to ?have. ?Each ?feedback ?session ?resulted ?in ?iterative ?design ?to ?incorporate ?insights ?and ?findings ?into ?prototypes ?which ?would ?be ?used ?in ?subsequent ?sessions. ? ? ? 54 ? Insights ?from ?these ?interactive ?sessions ?are ?covered ?in ?Section ?5.4. ?Using ?short, ?conversational ?prototyping ?sessions ?to ?explore ?a ?technology ?that ?is ?intended ?to ?work ?over ?time ?raises ?validity ?concerns. ?Also, ?the ?subjects ?are ?not ?be ?able ?to ?provide ?feedback ?on ?what ?actually ?living ?with ?the ?device ?is ?like. ?This ?limitation ?is ?at ?least ?partially ?addressed ?by ?the ?other ?research ?method, ?described ?in ?the ?next ?section. ? 5.2.2 Personal ?Long-??Term ?Design ?Research ?As ?Hallnas ?and ?Redstrom ?(2001) ?state, ?slow ?technologies ?function ?by ?being ?experienced ?and ?reflected ?upon ?over ?long ?periods ?of ?time. ?Obviously, ?short ?feedback ?sessions ?could ?not ?provide ?this. ?Following ?the ?example ?of ?Odom ?et ?al. ?(2012) ?I ?lived ?with ?the ?various ?prototype ?systems ?in ?my ?own ?environment ?over ?time, ?and ?reflected ?upon ?my ?own ?experiences. ? ?They ?found ?that ?this ?process ?was ?very ?important ?for ?identifying, ?understanding, ?and ?addressing ?many ?practical ?implementation ?and ?design ?problems ?in ?slow ?technology ?that ?only ?surface ?when ?the ?solution ?is ?used ?in ?place ?over ?time. ? ?Insights ?from ?my ?personal ?experience ?are ?covered ?in ?Section ?5.5. ?As ?with ?the ?interactive ?design ?research ?sessions, ?findings ?and ?insights ?were ?incorporated ?into ?the ?prototypes ?on ?an ?ongoing ?basis. ? ?Validity ?challenges ?are ?caused ?by ?having ?the ?experimenter ?as ?the ?subject; ?this ?is ?obviously ?a ?potential ?source ?of ?bias ?in ?terms ?of ?the ?generalizability ?of ?the ?conclusions, ?especially ?regarding ?efficacy. ?I ?am ?certainly ?not ?a ?neutral ?observer ?evaluating ?the ?value ?and ?effectiveness ?of ?this ?solution. ?At ?least ?the ?more ?concrete ?design ?insights ?related ?to ?physical ?and ?perceptual ?attributes ?are ?less ?likely ?to ?be ?subject ?to ?my ?personal ?biases. ? ? 5.2.3 Tracking ?and ?iterating ?on ?feedback ?A ?backlog ?of ?features ?and ?functionality ?was ?maintained ?on ?an ?online ?kanban ?board ?(shown ?in ?Figure ?10). ?Both ?the ?prioritization ?and ?the ?features ?were ?adjusted ?continuously ?based ?on ?what ?was ?learned ?through ?both ?research ?methods. ? ? ? Figure ?10. ?An ?online ?kanban ?board ?(http://kanbanery.com) ?was ?used ?to ?record ?and ?prioritize ?design ?and ?coding ? tasks, ?and ?updated ?continuously ?based ?on ?learning ?from ?users ?in ?feedback ?sessions. ?The ?board ?was ?also ?used ?by ?the ? author ?and ?his ?advisor ?to ?track ?and ?communicate ?other ?thesis ?activity ?including ?research, ?writing ?and ? administrative ?tasks. ? ? ? 55 ? 5.2.4 Exploring ?TBR ?presentation ?Various ?evolutions ?of ?functionality ?began ?with ?simply ?displaying ?a ?set ?of ?book ?cover ?images. ?There ?was ?a ?great ?deal ?of ?iteration ?on ?the ?presentation ?layer ?as ?more ?was ?learned ?about ?where ?and ?how ?people ?wanted ?to ?see ?their ?TBR ?collections. ? ? 5.2.4.1 Spines ?vs. ?covers ?& ?single ?vs. ?multiple ?To ?investigate ?the ?effectiveness ?of ?different ?ways ?of ?displaying ?the ?books, ?I ?compared ?covers ?vs. ?spines ?in ?single ?and ?multiple ?(excluding ?a ?single ?spine). ?Figure ?11 ?depicts ?the ?variations. ? ? ? ? 56 ? ? ? Single ? Multiple ? Spines ? (not ?tried) ? ? ? Covers ? ? ? ? ? Figure ?11. ?Testing ?variations ?on ?covers ?vs. ?spines ?and ?single ?vs. ?multiple ?books ?to ?arrive ?at ?the ?final ?design. ? 5.2.4.2 Bookshelves, ?bedside ?tables, ?and ?media ?centers ?I ?was ?interested ?in ?making ?a ?TBR ?for ?ebooks ?that ?could ?fit ?in ?with ?people?s ?existing ?TBR ?piles ?for ?paper ?books. ?For ?this, ?I ?initially ?used ?an ?iPad, ?since ?it ?is ?approximately ?the ?same ?size ?as ?a ?hardcover ?book ?and ?could ?be ?placed ?in ?the ?locations ?people ?mentioned ?keeping ?TBR ?piles. ?I ?was ?also ?interested ?in ?bringing ?books ?to ?media ?centers, ?which ?have ?developed ?into ?a ?central ?place ?for ?accessing ?nearly ?every ?popular ?type ?of ?media ?except ?for ?books. ?On ?each ?platform, ?I ?explored ?the ?different ?affordances ?provided ?by ?a ?single ?image ?of ?multiple ?spines ?vs. ?sequential ?images ?of ?front ?covers ?presented ?as ?a ?slideshow. ? ?For ?the ?slideshows ?I ?used ?several ?different ?transition ?types ?(e.g., ?fade, ?wipe, ?mosaic ?tile) ?and ?2-??3 ?transition ?speeds ?(ranging ?from ?2 ?seconds ?to ?a ?maximum ?of ?20 ?seconds). ? ?Figure ?12 ?shows ?the ?variations. ? ? ? ? 57 ? ? ? Single ?Cover ?Slideshow ? Multiple ?Spines ?Displayed ?Together ? A ?small ? TBR ? prototype ? on ?a ?shelf ? at ?the ?edge ? of ?the ? room ? (iPad, ?10-?? inch ? display) ? ? ? A ?large ? TBR ? prototype ? at ?the ? focus ?of ? the ?room ? (Television, ? 42-??inch ? display) ? ? ? Figure ?12. ?Prototype ?display ?mockups ?comparing ?different ?device ?sizes ?and ?display ?approaches ?provided ?useful ? design ?insights. ?Top ?left: ?Bookshelf ?display ?with ?cover ?images. ?Top ?right: ?bookshelf ?display ?with ?spines. ?Bottom ?left: ? television ?display ?with ?cover ?images. ?Bottom ?right: ?television ?display ?with ?spines. ? ? 5.2.4.3 Supporting ?endpoint ?diversity ?(device ?type ?and ?display ?size) ?To ?explore ?a ?wider ?range ?of ?presentation ?approaches ?than ?the ?built-??in ?slideshow ?software ?could ?provide, ? ?I ?decided ?to ?develop ?the ?prototype ?as ?a ?JavaScript ?web ?application ?which ?would ?work ?across ?many ?different ?web ?browsers. ? ?I ?chose ?this ?approach ?because ?in ?early ?feedback ?sessions, ?I ?learned ?that ?different ?users ?were ?interested ?in ?using ?a ?wide ?variety ?of ?endpoints ?as ?the ?hardware ?for ?a ?TBR. ?The ?variety ?encompassed ?device ?type ?(e.g., ?smartphone, ?tablet, ?game ?console, ?Internet-??connected ?TV, ?PC) ?and ?display ?size ?(from ?pocket-??sized ?to ?big-??screen ?TV). ? ?To ?address ?the ?need ?to ?support ?a ?wide ?range ?of ?device ?sizes, ?I ?ultimately ?used ?a ?responsive ?web ?design ?(Marcotte, ?2011). ?My ?implementation ?used ?JavaScript ?with ?CSS ?and ?jQuery ?to ? ? 58 ? implement ?a ?flexible ?grid ?which ?could ?accommodate ?a ?wide ?range ?of ?display ?resolutions ?and ?physical ?sizes ?while ?retaining ?legibility. ?The ?prototype ?code ?is ?available ?as ?an ?open ?source ?project ?on ?GitHub3 ?for ?people ?interested ?in ?examining ?it ?in ?more ?detail ?or ?extending ?this ?work ?in ?the ?future. ? 5.2.5 Exploring ?TBR ?interaction ?The ?prototypes ?initially ?displayed ?manually-??collected ?cover ?images ?of ?ebooks ?which ?the ?author ?had ?acquired ?but ?not ?yet ?read. ?The ?ability ?to ?customize ?which ?books ?were ?displayed ?was ?added ?and ?extended. ?I ?used ?several ?different ?approaches ?to ?populating ?the ?TBR ?shelf. ?First ?I ?used ?an ?XML ?manifest ?created ?by ?hand, ?which ?specified ?a ?set ?of ?cover ?image ?URLs ?and ?book ?titles. ?Second, ?I ?used ?unauthenticated ?API ?calls ?to ?read ?from ?a ?public ?Google ?Books ?bookshelf. ?Third, ?I ?used ?API ?calls ?in ?conjunction ?with ?OAuth ?to ?connect ?to ?a ?user?s ?own ?Google ?Books ?collection. ? 5.3 Summary ?of ?Insights ? ?This ?section ?summarizes ?what ?we ?discovered. ?Table ?9 ?lists ?considerations ?for ?designing ?TBR ?solutions ?in ?particular ?and ?stashes ?in ?general. ?Each ?insight ?is ?labeled ?with ?the ?section ?containing ?further ?discussion ?of ?the ?relevant ?results. ?For ?clarity, ?each ?set ?of ?feedback ?and ?its ?subsequent ?design ?impact ?is ?discussed ?together, ?not ?necessarily ?in ?chronological ?or ?release ?order. ?In ?some ?cases, ?I ?was ?able ?to ?implement ?a ?design ?response ?and ?receive ?further ?feedback ?on ?it. ?In ?other ?cases, ?the ?feedback ?inspired ?future ?development ?ideas. ?The ?results ?are ?summed ?up ?into ?design ?considerations ?to ?inform ?designers ?of ?TBRs ?and ?other ?stashing ?solutions. ? ? Section ? Topic ? Design ?Considerations ? 5.4.1 ? Privacy ? Provide ?users ?with ?control ?of ?what ?data ?is ?shared ?and ?to ?whom. ? Request ?explicit ?permission ?before ?each ?act ?of ?sharing; ?make ? clear ?what ?information ?will ?be ?shared ?and ?to ?what ?audience. ? 5.4.2 ? Spinal ?affordances ? Consider ?how ?digital ?stashes ?can ?provide ?all ?the ?information ? people ?are ?used ?to ?being ?able ?to ?see ?in ?their ?physical ?analogues. ? 5.4.3 ? Multiplicity ? Show ?members ?of ?a ?collection ?together, ?rather ?than ?singly ?and ? sequentially. ?If ?more ?members ?exist ?than ?can ?be ?displayed ? together, ?try ?to ?minimize ?transitions. ? 5.4.4 ? Subsets ?/ ?selection ?/ ? inventory ?view ? Consider ?the ?different ?ways ?people ?might ?want ?to ?divide ?and ? conquer ?their ?stashes ?in ?order ?to ?help ?find ?something ?that ?fits ? their ?current ?appetite ?without ?having ?to ?consider ?and ?reject ? items ?that ?don?t ?appeal ?at ?the ?moment. ?How ?can ?a ?TBR ?present ? that ?information? ?Can ?the ?TBR ?anticipate ?or ?detect ?a ?user?s ? current ?appetite? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 3 ?https://github.com/massivelyuseful/ToBeRead/ ? ? ? 59 ? Section ? Topic ? Design ?Considerations ? 5.4.5 ? Television-??specific ? issues ? Since ?these ?displays ?are ?often ?used ?for ?other ?purposes, ?the ?ease ? of ?the ?experience ?of ?turning ?to ?the ?TBR ?display ?is ?important ?to ? optimize, ?since ?it ?will ?be ?performed ?more ?often ?than ?with ?a ? dedicated ?TBR. ? ? 5.4.6 ? Size ?& ?Scalability ? TBR ?displays ?should ?be ?predominantly ?filled ?by ?representations ? of ?the ?content. ? ? Content ?should ?be ?presented ?with ?as ?much ?information ?density ? as ?is ?possible ?without ?sacrificing ?legibility, ?adapting ?to ?the ?size ?of ? the ?display ?used. ? 5.4.7 ? Populating ? People ?are ?willing ?to ?manually ?populate ?books ?on ?their ?TBR; ? automatic ?importing ?and ?syncing ?from ?other ?source ?stashes ?is ? convenient ?but ?not ?a ?mandatory ?feature ? 5.4.8 ? Sense-??making ? Enable ?users ?to ?organize ?the ?items ?in ?their ?TBRs. ? ? Provide ?a ?way ?for ?users ?to ?get ?to ?more ?information ?about ? stashed ?items. ? 5.4.9 ? Weeding ? Support ?weeding ?by ?providing ?cues ?that ?encourage ?weeding ?and ? a ?capability ?to ?easily ?remove ?items. ? 5.4.10 ? Energy ?efficiency ? Mitigate ?people?s ?concerns ?about ?energy ?consumption; ?try ?to ? avoid ?powering ?displays ?when ?no ?one ?is ?looking ?at ?them. ? 5.4.11 ? TBR ?as ?screensaver ? Existing ?displays ?are ?good ?candidates ?for ?hosting ?TBRs ?when ?they ? are ?not ?being ?actively ?used ?for ?other ?purposes. ? 5.5.1 ? Priming ? TBR?s ?priming ?is ?effective ?in ?helping ?to ?increase ?consumption ? 5.5.2 ? ? Ambient ?displays ?need ?to ?be ?tested ?for ?attention-??grabbing ? characteristics ?over ?time ?in ?environments ?that ?resemble ?the ? places ?they ?will ?be ?used. ? Brightness ?levels ?higher ?than ?the ?surroundings, ?motion, ?and ? frequent ?changes ?should ?be ?avoided. ? 5.5.3 ? Correspondence ? The ?on-??screen ?representation ?should ?match ?the ?item. ?Allowing ? the ?user ?to ?search ?for ?and ?select ?an ?alternate ?image ?is ?one ? solution. ? 5.5.4 ? Content ?Polymorphism ? Design ?so ?that ?additional ?content ?types ?beyond ?books ?can ?be ? included. ? 5.5.5 ? Mobility ? Be ?aware ?that ?the ?TBR?s ?location ?may ?change. ?Consider ?how ?to ? handle ?items ?that ?are ?not ?available ?where ?the ?TBR ?is ?being ? viewed. ? ? 60 ? Section ? Topic ? Design ?Considerations ? 5.5.6 ? Ubiquitous ?access ? Enable ?users ?to ?access ?the ?contents ?of ?their ?TBRs ?from ?any ? location ?or ?device. ? Table ?9. ?Design-??based ?research ?identified ?many ?specific ?considerations ?that ?can ?inform ?the ?design ?of ?stashes. ?The ?following ?two ?sections ?provide ?additional ?detail ?on ?each ?design ?insight. ?Section ?5.4 ?contains ?those ?insights ?primarily ?derived ?from ?short ?interactive ?feedback ?sessions ?with ?subjects, ?and ?section ?5.5 ?contains ?those ?insights ?primarily ?provided ?by ?the ?author?s ?personal ?exposure ?to ?the ?prototypes ?over ?time. ? 5.4 Results ?& ?Discussion ?of ?Insights ?from ?Interactive ?Design ?Research ?Sessions ? 5.4.1 Privacy ? ?One ?subject ?pointed ?out ?that ?displaying ?everything ?that ?they ?wanted ?to ?read ?would ?not ?always ?be ?appropriate: ? ? ?I ?wouldn?t ?want ?everyone ?who ?comes ?into ?my ?house ?to ?know ?that ?I?m ?interested ?in ?[a ? particular ?subject]. ?My ?close ?friends, ?sure, ?but ?the ?babysitter ?or ?my ?parents? ?No!? ?? ?S2 ?Because ?TBRs ?are ?displayed ?to ?other ?people ?who ?share ?living ?space ?or ?visit, ?it ?is ?important ?to ?let ?people ?choose ?what ?gets ?displayed. ?This ?is ?part ?of ?the ?persuasive ?technology ?strategy ?of ?being ?controllable ?(Section ?5.1.1). ? ? ? ??Some ?books ?are ?displayed ?to ?impress ?people.? ?? ?S7 ?People ?also ?like ?sharing ?what ?they ?are ?reading ?with ?friends ?in ?order ?to ?have ?conversations ?about ?the ?books, ?and ?to ?make ?and ?receive ?recommendations. ?There ?are ?numerous ?social ?networks ?which ?people ?already ?participate ?in, ?both ?general ?purpose ?(e.g., ?Facebook, ?Twitter) ?and ?reading ?specific ?(e.g., ?Goodreads, ?Shelfari). ?Having ?the ?ability ?to ?share ?from ?the ?TBR ?to ?those ?existing ?networks ?was ?seen ?by ?subjects ?as ?much ?more ?useful ?than ?having ?yet ?another ?social ?network ?to ?join. ? ? Design ?implication: ?controllability ?is ?key; ?people ?want ?to ?choose ?whether ?to ?share ?everything ?automatically ?or ?share ?only ?specific ?books, ?and ?they ?want ?to ?choose ?who ?to ?share ?with ?? ?whether ?publicly ?or ?only ?with ?specific ?individuals. ? ? 5.4.2 Spinal ?affordances ?When ?people ?saw ?mockups ?which ?used ?a ?photograph ?of ?spines ?(as ?pictured ?in ?Figure ?12), ?they ?appreciated ?several ?affordances ?spines ?provide ?that ?front ?cover ?images ?do ?not. ? ?Some ?of ?the ?information ?provide ?cues ?about ?timing ?for ?reading ?the ?book. ?For ?example, ?the ?length ?of ?book ?is ?indicated ?by ?thickness, ?so ?if ?someone ?has ?a ?long ?period ?of ?time ?available ?for ?reading, ?they ?may ?be ?more ?inclined ?to ?pick ?up ?a ?thicker ?book ?than ?if ?they ?don?t ?have ?much ?time ?available ?for ?reading. ?One ?reader ?said ?that ?she ?could ?see ?the ?location ?of ?her ?bookmarks ?sticking ?up ?out ?of ?the ?book, ?giving ?another ?set ?of ?cues ?about ?which ?books ?had ?already ?been ?started, ?and ?how ?much ?time ?it ?would ?take ?to ?finish ?reading ?each ?book. ?A ?library ?sticker ?on ?the ?spine ?indicates ?that ?the ?book ?will ?need ?to ?be ?returned ?at ?some ?point, ?so ?there ?is ?a ?constraint ?on ?how ?long ?the ?book ?will ?be ?available ?to ?read, ?and ?a ?risk ?of ?fines ?if ? ? 61 ? not ?returned ?on ?time. ?People ?were ?also ?aware ?of ?a ?social ?obligation ?to ?other ?readers ?waiting ?for ?the ?book, ?especially ?when ?they ?themselves ?had ?to ?wait ?for ?their ?hold ?to ?be ?filled. ?Despite ?the ?desirability ?of ?mimicking ?physical ?TBR ?displays ?directly, ?there ?were ?feasibility ?problems: ?existing ?images ?of ?book ?spines ?are ?not ?widely ?available, ?and ?generating ?spines ?that ?were ?both ?legible ?and ?matched ?the ?affordances ?of ?physical ?book ?spines ?would ?be ?a ?significant ?development ?challenge. ?Working ?with ?what ?was ?available, ?I ?used ?front ?cover ?images ?displayed ?in ?a ?grid ?layout. ? ? Design ?implications: ?This ?leaves ?open ?several ?as-??yet ?unanswered ?design ?questions. ?In ?the ?absence ?of ?spines, ?how ?could ?the ?TBR ?help ?users ?determine ?which ?books ?would ?be ?best ?to ?read ?given ?existing ?time ?constraints? ?And ?how ?could ?this ?information ?be ?provided ?without ?making ?the ?display ?overly ?cluttered ?and ?complex, ?detracting ?from ?its ?simplicity ?and ?aesthetic ?appeal? ? ? 5.4.3 Multiplicity ?Subjects ?preferred ?a ?display ?of ?multiple ?books ?to ?a ?sequential ?display ?that ?showed ?books ?one ?at ?a ?time. ? ?The ?attention-??grabbing ?nature ?of ?showing ?one ?book ?at ?a ?time, ?and ?waiting ?for ?the ?next ?to ?appear, ?was ?seen ?as ?a ?negative. ?Showing ?multiple ?books ?together, ?in ?context ?with ?each ?other, ?was ?seen ?as ?communicating ?something ?richer ?about ?the ?reader?s ?interests ?than ?the ?sum ?of ?the ?individual ?books. ?Displaying ?the ?books ?so ?many ?could ?be ?seen ?in ?a ?single ?glance ?required ?less ?time ?than ?waiting ?to ?see ?the ?entire ?collection ?scroll ?past. ? ? Design ?implication: ?showing ?many ?books ?together ?works ?better ?by ?providing ?more ?information ?in ?less ?time, ?requiring ?less ?time ?and ?attention ?to ?see ?more ?books, ?than ?showing ?them ?singly ?and ?sequentially ?can. ?When ?displaying ?collections ?with ?more ?members ?than ?can ?legibly ?fit ?onscreen ?at ?a ?given ?time, ?consider ?how ?to ?show ?them ?all ?over ?time ?while ?minimizing ?transitions. ? 5.4.4 Subsets ?/ ?selection ?/ ?inventory ?view ?People ?were ?interested ?in ?being ?able ?to ?see ?subsets ?of ?their ?TBR ?books. ?People ?mentioned ?several ?different ?dimensions ?which ?they ?were ?interested ?in ?using ?for ?filtering: ? ? Content-??centric: ?These ?are ?attributes ?of ?the ?book ?such ?as ?those ?found ?in ?a ?library ?card ?catalog. ?Examples ?include ?genre, ?subject, ?author. ?Another ?aspect ?of ?content ?mentioned ?by ?one ?subject ?is ?awareness ?of ?world ?events. ?If ?something ?is ?happening ?in ?the ?world ?that ?is ?related ?to ?a ?stashed ?item?s ?content, ?subject ?matter, ?or ?author, ?that ?current ?event ?can ?be ?leveraged ?and ?linked ?explicitly ?to ?encourage ?consumption. ? ? ? User-??centric: ?I ?learned ?from ?interviews ?that ?people ?often ?have ?their ?own ?idiosyncratic ?categories ?for ?making ?sense ?of ?their ?books, ?which ?do ?not ?necessarily ?line ?up ?with ?existing ?book ?metadata. ?People ?said ?that ?they ?would ?be ?interested ?in ?having ?the ?TBR ?show ?them ?just ?the ?books ?in ?a ?given ?personal ?category. ?But ?they ?were ?highly ?resistant ?to ?the ?concept ?of ?entering ?such ?metadata ?themselves; ?people ?do ?not ?want ?to ?spend ?time ?entering ?information ?into ?a ?catalog ?or ?database. ? ? ? Context-??centric: ?Showing ?people ?options ?that ?are ?relevant ?to ?their ?current ?context, ?including: ?their ?mood, ?time ?of ?day, ?how ?much ?time ?they ?had ?available, ?and ?who ?was ?present ?with ?them. ? ?They ?also ?mentioned ?what ?other ?media ?they ?were ?currently ?consuming, ?and ?what ?they ?had ?just ?finished. ?For ?example, ?S5 ?said, ??I ?read ?one ?novel ?at ?a ? ? 62 ? time, ?so ?if ?I ?just ?finished ?one, ?I?m ?probably ?looking ?for ?another.? ?The ?same ?subject ?also ?said ?that ?if ?they ?were ?only ?partway ?through ?a ?novel, ?they ?did ?not ?want ?to ?see ?all ?the ?other ?novels ?they ?have ?waiting. ?Other ?subjects ?described ?numerous ?and ?varied ?additional ?ways ?their ?ongoing ?and ?immediately ?prior ?media ?consumption ?could ?affect ?their ?next ?media ?choice. ? ? Source-??centric: ?Sometimes ?people ?did ?want ?to ?see ?only ?options ?available ?from ?particular ?sources, ?such ?as ?a ?particular ?retailer, ?or ?a ?specific ?library. ?One ?scenario ?was ?when ?they ?had ?a ?gift ?certificate; ?another ?was ?wanting ?to ?take ?books ?out ?of ?the ?library. ?Readers ?with ?significant ?investments ?in ?a ?particular ?proprietary ?commercial ?ebook ?ecosystem ?such ?as ?Amazon?s ?Kindle ?or ?Barnes ?and ?Noble?s ?Nook ?had ?a ?strong ?preference ?to ?stay ?within ?that ?ecosystem ?for ?simplicity ?and ?convenience ?sake. ? ? Format-??centric: ?People ?mentioned ?times ?when ?they ?sought ?books ?in ?specific ?formats. ?Examples ?of ?this ?were ?going ?to ?the ?beach ?(where ?a ?paper ?book ?was ?preferred ?for ?resistance ?to ?damage ?from ?sunscreen ?and ?sand) ?and ?travel ?reading ?(where ?ebooks ?were ?generally ?preferred ?for ?their ?lack ?of ?weight ?and ?bulk, ?but ?where ?some ?paper ?reading ?material ?is ?needed ?because ?at ?present ?US ?air ?travel ?prohibits ?use ?of ?electronic ?devices ?during ?takeoff ?and ?landing). ?Paperbacks ?were ?the ?most ?desirable ?format ?for ?disposable ?reading; ?one ?family ?has ?a ?shared ?vacation ?home ?where ?it ?is ?typical ?to ?bring ?a ?few ?light ?reading ?paperbacks ?and ?leave ?them ?there, ?where ?they ?can ?be ?read ?by ?others ?who ?share ?the ?cabin. ?As ?a ?bonus, ?these ?paperbacks ?are ?also ?used ?as ?fireplace ?kindling! ?Many ?of ?these ?contextual ?factors ?are ?readily ?available, ?such ?as ?time ?of ?day ?and ?day ?of ?week. ?Other ?contextual ?factors ?which ?once ?would ?have ?been ?unavailable ?to ?computer ?systems ?are ?now ?becoming ?more ?accessible. ?Camera-??equipped ?devices ?can ?use ?facial ?recognition ?and ?other ?biometrics ?to ?recognize ?who ?is ?present. ?Moods ?and ?stress ?can ?be ?assessed ?from ?facial ?expressions ?and ?tone ?of ?voice. ?A ?great ?deal ?of ?information ?about ?people?s ?personal ?contexts ?is ?available ?on ?social ?networks ?and ?online ?calendars. ?Over ?time, ?all ?of ?these ?factors ?could ?be ?leveraged ?to ?help ?identify ?what ?type ?of ?reading ?material ?a ?user ?may ?want ?to ?select ?at ?a ?given ?time. ?Of ?course, ?the ?privacy ?concerns ?mentioned ?in ?Section ?5.4.1 ?become ?all ?the ?more ?important ?as ?the ?system ?detects ?more ?personal ?information. ? Design ?implications: ?Consider ?the ?different ?ways ?people ?might ?want ?to ?divide ?and ?conquer ?their ?stashes ?in ?order ?to ?help ?find ?something ?that ?fits ?their ?current ?appetite ?without ?having ?to ?consider ?and ?reject ?items ?that ?don?t ?appeal ?at ?the ?moment. ?How ?can ?a ?TBR ?present ?that ?information? ?Can ?the ?TBR ?anticipate ?or ?detect ?a ?user?s ?current ?appetite? ? 5.4.5 Television-??specific ?issues ?There ?are ?special ?challenges ?in ?putting ?a ?TBR ?on ?a ?television ?or ?media ?center ?display. ?Because ?of ?their ?location ?and ?size, ?all ?of ?the ?attention-??drawing ?issues ?discussed ?above ?were ?much ?more ?severe ?on ?a ?television. ? ? ? Location. ?Televisions ?are ?often ?placed ?at ?the ?focal ?point ?of ?the ?room, ?while ?bookshelves ?are ?usually ?on ?the ?periphery. ? ? ? Size. ?Television ?screens ?are ?usually ?much ?larger ?than ?the ?screens ?of ?other ?devices, ?and ?are ?intended ?to ?be ?seen ?from ?across ?the ?room, ?compared ?to ?other ?devices ?which ?are ?normally ?used ?within ?arm?s ?length. ? ? 63 ? ? Non-??dedicated ?devices. ?Televisions ?are ?shared ?for ?other ?activities; ?even ?if ?a ?TBR ?is ?set ?up ?on ?one, ?it ?will ?be ?knocked ?off ?when ?someone ?wants ?to ?use ?the ?television ?to ?play ?a ?videogame ?or ?watch ?a ?movie. ? ? Cumbersome, ?remote-??based ?interface. ?Television ?remote ?controls ?can ?be ?excellent ?for ?frequently-??used ?functions ?with ?dedicated ?buttons, ?such ?as ?turning ?the ?power ?on ?and ?adjusting ?the ?volume. ?But ?accessing ?other ?functions ?usually ?requires ?navigating ?through ?a ?menu ?system ?using ?awkward ?interfaces. ?For ?example, ?it ?took ?considerably ?more ?effort ?to ?bring ?up ?the ?TBR ?display ?on ?the ?Panasonic ?Viera ?television ?than ?it ?did ?on ?the ?iPad: ?locate ?the ?television ?remote, ?bring ?up ?the ?Internet ?applications ?(waiting ?5-??10 ?seconds), ?select ?the ?photo ?display ?application ?(wait), ?select ?the ?appropriate ?album ?(wait), ?select ?slideshow ?mode ?(wait), ?and ?start ?the ?slideshow. ?This ?worked ?against ?the ?purpose ?and ?intent ?of ?a ?TBR ?display, ?which ?is ?supposed ?to ?just ?quietly ?remind ?without ?requiring ?much ?ongoing ?effort. ?Another ?subject?s ?media ?center ?display ?(pictured ?in ?Figure ?13) ?required ?using ?multiple ?remote-??controls ?in ?a ?similarly ?complex ?procedure ?to ?bring ?up ?the ?web ?page ?of ?the ?TBR ?prototype. ? ?In ?contrast ?the ?peripheral ?display ?was ?much ?less ?complex ?to ?use; ?the ?iPad?s ?picture ?frame ?mode ?could ?be ?activated ?without ?even ?unlocking ?the ?display ?? ?it ?is ?available ?with ?one ?click ?on ?a ?button ?available ?from ?the ?lock ?screen. ?And ?since ?it ?was ?not ?used ?for ?other ?purposes, ?the ?TBR ?did ?not ?to ?be ?restarted ?as ?often. ? Design ?implications: ?Using ?televisions ?for ?TBR ?displays ?presents ?additional ?design ?challenges. ?Because ?the ?display ?is ?already ?frequently ?used ?for ?other ?purposes, ?the ?process ?of ?returning ?to ?the ?TBR ?should ?be ?examined. ?if ?it ?is ?too ?lengthy, ?that ?could ?be ?a ?significant ?factor ?in ?discouraging ?use. ?This ?is ?much ?less ?of ?a ?consideration ?for ?a ?dedicated ?TBR ?device, ?which ?may ?only ?need ?to ?be ?set ?up ?once. ? ? ? 5.4.6 Size ?& ?Scalability ? ?Subjects ?were ?asked ?what ?they ?would ?imagine ?using ?to ?display ?their ?digital ?TBR. ?Responses ?covered ?a ?very ?wide ?range ?of ?display ?sizes ?and ?resolutions, ?from ?pocket-??size ?to ?big-??screen ?televisions. ?When ?displaying ?book ?covers ?singly ?on ?a ?42-??inch ?TV, ?they ?looked ?like ?posters, ?not ?books. ?This ?made ?the ?connection ?with ?the ?actual ?book ?more ?tenuous, ?and ?broke ?the ?illusion ?that ?the ?book ?could ?actually ?be ?picked ?up. ?Displaying ?a ?full ?shelf ?of ?books ?at ?150% ?of ?life-??size ?compensated ?for ?the ?increased ?viewing ?distance ?of ?a ?TV ?vs. ?a ?bookshelf ?while ?avoiding ?the ?poster ?effect. ?A ?responsive ?design ?(Marcotte, ?2011) ?addressed ?the ?wide ?range ?of ?desired ?endpoints. ?Taking ?window ?size ?(in ?pixels) ?as ?the ?best-??available ?proxy ?for ?display ?size, ?I ?created ?a ?flexible ?grid ?that ?expanded ?from ?displaying ?as ?few ?as ?2 ?books ?side-??by-??side ?to ?as ?many ?as ?8, ?depending ?on ?the ?window ?width. ?This ?worked ?well ?on ?displays ?ranging ?from ?a ?65? ?widescreen ?television ?(Figure ?13) ?to ?the ?narrow, ?tall ?browser ?window ?found ?on ?a ?smartphone ?(Figure ?14). ? ?The ?responsive ?design ?also ?helped ?maintain ?clarity ?of ?the ?cover ?images ?by ?not ?requiring ?them ?to ?scale ?too ?far ?beyond ?their ?original ?size, ?especially ?when ?only ?a ?relatively ?low-??resolution ?thumbnail ?image ?was ?available. ?Most ?browsers ?and ?platforms ?scaled ?the ?graphics ?fairly ?well ?up ?to ?about ?2-??3 ?times ?original ?size, ?but ?beyond ?that, ?the ?image ?quality ?degraded ?sufficiently ?that ?people ?found ?the ?display ?both ?unattractive ?and ?unintelligible. ? ? 64 ? ? Figure ?13. ?The ?web ?client ?prototype?s ?responsive ?design ?scales ?up ?to ?take ?advantage ?of ?the ?information ?density ? possible ?on ?this ?65? ?HDTV ?in ?one ?subject?s ?living ?room. ? ? Figure ?14. ?The ?web ?client ?prototype?s ?responsive ?design ?scales ?down ?to ?adapt ?to ?a ?smaller ?browser ?window, ?such ?as ? on ?a ?smartphone ?display, ?by ?reducing ?the ?number ?of ?columns ?so ?that ?book ?images ?are ?still ?legibly ?displayed ?Tufte ?(2001) ?urges ?designers ?to ?maintain ?a ?high ?data-??ink ?ratio ?? ?minimizing ?the ?amount ?of ?a ?graphic ?which ?is ?ornamentation ?rather ?than ?information. ?I ?encountered ?a ?related ?issue ?of ?a ?poor ?data-??whitespace ?ratio ?in ?the ?initial ?responsive ?design. ?At ?first, ?the ?web ?application ?allowed ?the ?gutters ?(the ?blank ?space ?between ?images ?in ?the ?grid) ?to ?grow ?to ?handle ?intermediate ?sizes ?between ?the ?predefined ?grid ?breakpoints ?at ?which ?additional ?columns ? ? 65 ? were ?added ?. ?This ?resulted ?in ?a ?very ?poor ?whitespace ?to ?data ?ratio ?at ?some ?resolutions; ?at ?worst, ?the ?books ?occupied ?far ?less ?than ?half ?of ?the ?display ?(Figure ?15). ?Modifying ?the ?design ?so ?the ?images ?proportionally ?grew ?while ?leaving ?the ?gutters ?relatively ?small ?allowed ?the ?covers ?to ?grow ?and ?provide ?maximum ?visibility, ?instead ?of ?leaving ?valuable ?display ?area ?unused. ? ? Figure ?15. ?The ?initial ?responsive ?design ?of ?the ?web ?client ?handled ?scaling ?by ?inserting ?extra ?whitespace ?(left). ? Scaling ?the ?book ?images ?and ?leaving ?the ?gutters ?constant ?(right) ?yielded ?better ?book ?visibility. ?Similarly, ?making ?it ?possible ?to ?hide ?and ?reveal ?the ?controls ?for ?populating ?and ?manipulating ?the ?contents ?of ?the ?TBR ?allowed ?more ?space ?for ?displaying ?content, ?often ?making ?an ?entire ?additional ?row ?of ?books ?sufficiently ?visible ?to ?be ?identifiable. ?Figure ?16 ?shows ?the ?additional ?visibility ?yielded ?by ?hiding ?the ?controls. ? ? ? Figure ?16. ?Hiding ?UI ?chrome ?provides ?more ?space ?for ?books. ?Even ?if ?the ?whole ?cover ?does ?not ?fit, ?books ?can ?often ? be ?identified ?from ?the ?top ?portion ?of ?the ?cover ?image. ? Design ?implications: ?TBR ?displays ?should ?be ?predominantly ?filled ?by ?representations ?of ?the ?content. ?That ?content ?should ?be ?presented ?with ?as ?much ?information ?density ?as ?is ?possible ?without ?sacrificing ?legibility, ?adapting ?to ?the ?size ?of ?the ?display ?used. ? 5.4.7 Populating ?While ?physical ?books ?can ?be ?combined ?in ?a ?single ?TBR ?without ?regard ?to ?source ?simply ?by ?placing ?the ?book ?in ?the ?stash, ?we ?are ?faced ?with ?a ?more ?complex ?situation ?for ?digital ?books. ?People ?have ?proliferating ?sources ?for ?digital ?media, ?each ?of ?which ?usually ?has ?its ?own ?disconnected ?stash. ? ? ? 66 ? As ?the ?research ?progressed, ?I ?wanted ?to ?be ?able ?to ?put ?the ?subjects? ?own ?to-??be-??read ?ebooks ?onto ?the ?prototypes. ?Using ?an ?XML ?manifest ?to ?set ?up ?prototype ?sessions ?with ?a ?selection ?of ?people?s ?own ?books ?was ?too ?cumbersome ?to ?perform ?at ?the ?beginning ?of ?a ?feedback ?session. ?A ?more ?effective ?approach ?was ?to ?ask ?subjects ?to ?provide ?a ?list ?of ?their ?own ?to-??be-??read ?books ?in ?advance ?of ?a ?prototyping ?session. ? ? ?The ?first ?independent ?stash ?that ?was ?connected ?to ?the ?TBR ?was ?Google ?Books. ?Using ?the ?OAuth ?protocol, ?users ?could ?authenticate ?using ?their ?Google ?credentials ?and ?authorize ?the ?TBR ?app ?to ?access ?their ?collection, ?as ?shown ?in ?Figure ?17. ? ? ? ? Figure ?17. ?The ?prototype ?uses ?OAuth ?so ?users ?can ?authorize ?TBR ?to ?access ?their ?own ?Google ?Books ?collections. ?From ?the ?interviews, ?I ?knew ?that ?subjects ?had ?problems ?caused ?by ?having ?the ?digital ?media ?they ?acquire ?be ?scattered ?in ?multiple, ?disconnected ?stashes ?specific ?to ?each ?source ?? ?providers ?such ?as ?Amazon, ?Netflix, ?libraries, ?and ?so ?on ?all ?have ?their ?own ?different ?digital ?stashes ?for ?the ?digital ?content ?people ?get ?from ?them. ?But ?quite ?soon, ?it ?became ?clear ?to ?me ?that ?most ?of ?the ?subjects ?do ?not ?use ?any ?source ?stashes ?that ?have ?accessible ?API?s ?which ?could ?provide ?their ?books ?to ?the ?TBR. ?(For ?example, ?neither ?Amazon ?nor ?the ?Seattle ?Public ?Library ?? ?the ?two ?most ?popular ?sources ?for ?ebooks ?among ?my ?subjects ?? ?have ?such ?a ?capability.) ?While ?a ?screen-??scraping ?approach ?could ?be ?attempted, ?such ?a ?solution ?would ?be ?fragile ?and ?would ?violate ?the ?terms ?of ?service ?of ?at ?least ?Amazon?s ?website. ? ?I ?was ?surprised ?to ?learn ?that ?these ?users ?were ?not ?bothered ?by ?the ?fact ?that ?the ?TBR ?shelf ?would ?not ?be ?able ?to ?automatically ?load ?their ?books ?? ?at ?least ?during ?the ?prototyping ?session. ?I ?speculate ?that ?they ?might ?feel ?differently ?about ?it, ?even ?being ?driven ?to ?abandon ?the ?application, ?if ?they ?had ?to ?continually ?keep ?it ?updated ?with ?a ?separate ?action. ?Speculation ?aside, ?during ?the ?feedback ?sessions, ?they ?had ?a ?simple ?request: ??Just ?let ?me ?add ?books ?right ?here.? ?They ?wanted ?to ?type ?in ?a ?search ?for ?a ?title ?or ?an ?author ?and ?be ?shown ?a ?list ?of ?results; ?they ?would ?select ?the ?right ?one ?and ?it ?would ?be ?added ?to ?the ?TBR. ?This ?came ?as ?a ?surprise ?to ?me; ?I ?had ?assumed ?that ?if ?books ?could ?not ?be ?automatically ?imported ?from ?other ?stashes ?it ?would ?be ?a ?major ?detriment ?to ?adoption. ? Design ?implication: ?While ?automated ?access ?to ?some ?stashes ?is ?convenient, ?in ?some ?cases ?it ?is ?not ?feasible. ?People ?who ?are ?motivated ?to ?read ?are ?willing ?to ?put ?in ?some ?effort ?in ?manually ?populating ?and ?updating ?their ?stashes ?if ?they ?find ?that ?doing ?so ?pays ?off ?in ?achieving ?satisfaction ?and ?fulfilling ?intentions. ? ? ? 67 ? 5.4.8 Sense-??making ?and ?organization ?People ?do ?things ?with ?their ?books ?in ?their ?stashes ?between ?when ?they ?add ?them ?and ?when ?they ?remove ?them. ?One ?is ?sense-??making: ?reviewing ?the ?items ?there. ?Sometimes ?this ?is ?done ?as ?part ?of ?deciding ?whether ?or ?not ?to ?read ?a ?particular ?book, ?testing ?to ?see ?if ?it ?has ?the ?right ?taste ?to ?satisfy ?the ?appetite ?of ?the ?moment. ? ?There ?are ?parts ?of ?the ?book ?I ?never ?read ?as ?part ?of ?reading ?the ?book, ?just ?to ?decide ? whether ?I ?want ?to ?read ?it ?at ?this ?moment. ?So ?I ?want ?to ?be ?able ?to ?pick ?up ?the ?book ?[off ? the ?TBR] ?and ?see ?those ?things.? ?? ?S5 ?The ?key ?items ?this ?user ?said ?they ?examined ?in ?their ?physical ?TBR ?books ?to ?make ?that ?further ?determination ?were ?the ?back ?cover ?text, ?the ?author ?biography, ?and ?the ?introduction. ? ?People ?also ?spend ?time ?organizing ?their ?TBR ?piles. ? ? ?I ?love ?to ?rearrange ?and ?reorganize ?my ?library. ?Organizing ?my ?books ?helps ?me ?think ? about ?the ?books ?differently ?and ?appreciate ?them ?more.? ?? ?S7 ?Drawing ?from ?how ?people ?like ?to ?interact ?with ?their ?physical ?TBR ?stashes, ?we ?see ?that ?organizing ?books ?physically ?doesn?t ?necessarily ?rely ?upon ?generating ?categories ?and ?then ?applying ?them. ?Instead, ?books ?can ?be ?grouped ?together ?by ?arranging ?them ?physically. ?Using ?drag ?and ?drop ?with ?a ?touch ?or ?mouse ?interface ?is ?quite ?natural ?for ?users. ?However, ?media ?center ?interfaces ?typically ?do ?not ?have ?such ?an ?easy ?and ?accurate ?method ?for ?interacting; ?traditional ?remote ?controls ?are ?not ?well ?suited ?for ?such ?manipulation, ?and ?gestural ?interfaces ?are ?still ?not ?widely ?adopted ?by ?users. ? Design ?implications: ?Consider ?how ?to ?help ?users ?to ?interact ?with ?and ?organize ?the ?items ?in ?their ?TBRs. ?People ?like ?to ?examine ?the ?items ?in ?their ?stashes ?to ?learn ?more ?about ?them; ?provide ?a ?way ?for ?them ?to ?get ?to ?this ?information ?from ?the ?TBR. ?Additionally, ?if ?the ?physical ?layout ?of ?the ?books ?gains ?a ?semantic ?level, ?that ?may ?have ?implications ?for ?what ?methods ?of ?avoiding ?burning ?the ?image ?into ?certain ?types ?of ?displays, ?such ?as ?LCD ?and ?plasma, ?which ?can ?happen ?if ?the ?same ?image ?is ?displayed ?unchanging ?for ?an ?extended ?period ?of ?time. ?Shuffling ?a ?carefully-??arranged ?bookshelf ?would ?not ?be ?appreciated! ? 5.4.9 Weeding ?When ?looking ?at ?the ?lists ?of ?books ?people ?had ?in ?their ?own ?various ?online ?stashes, ?there ?was ?a ?frequent ?response ?that ?there ?were ??stale? ?and ?otherwise ?outdated ?items ?present ?in ?them. ?This ?seemed ?to ?be ?true ?for ?stashes ?that ?were ?consulted ?frequently ?and ?for ?stashes ?that ?had ?not ?been ?used ?recently ?? ?people ?rarely ?weeded ?their ?online ?stashes. ?Those ?stashes ?make ?it ?very ?easy ?to ?add ?items, ?but ?don?t ?have ?a ?lot ?of ?support ?for ?removing ?items. ?Weeding ?could ?be ?better ?supported ?with ?a ?number ?of ?features, ?such ?as: ? ? Subjects ?use ?capacity ?as ?a ?prompt ?to ?weed ?in ?physical ?collections. ?Online ?stashes ?generally ?don?t ?have ?a ?set ?capacity ?limit. ?So ?online ?stashes ?need ?some ?way ?to ?prompt ?/ ?encourage ?weeding. ?For ?example, ??you ?added ?this ?item ?a ?long ?time ?ago ?and ?haven?t ?even ?taken ?a ?peek ?at ?it ?since ?then ?? ?are ?you ?still ?interested?? ? ? 68 ? ? Subjects ?are ?often ?reluctant ?to ?irrevocably ?delete ?things. ?They ?want ?some ?record ?to ?remain, ?just ?not ?so ?obtrusive. ?An ?archival ?function ?would ?address ?that ?concern, ?where ?archived ?items ?would ?be ?moved ?out ?of ?main ?visibility ?but ?still ?retrievable. ? ? ? Weeding ?by ?topic ?? ?if ?there?s ?an ?entire ?category ?you ?are ?not ?presently ?interested ?in ?pursuing ?? ?for ?example, ?material ?related ?to ?a ?project ?that ?has ?been ?completed ?? ?that ?entire ?topic ?could ?be ?dealt ?with ?at ?once. ?This ?would ?be ?a ?natural ?fit ?for ?tying ?into ?the ?categorization ?capabilities ?outlined ?in ?Section ?5.4.4. ? Design ?implications: ?Support ?weeding ?by ?providing ?cues ?that ?encourage ?weeding ?and ?a ?capability ?to ?easily ?remove ?items. ? 5.4.10 Energy ?efficiency ?People ?were ?concerned ?that ?leaving ?the ?device ?on ?continually ?would ?be ?a ?waste ?of ?energy. ?Users ?suggested ?that ?an ?acceptable ?design ?response ?would ?be ?to ?sense ?when ?no ?people ?were ?present ?and ?then ?turn ?off ?the ?display. ?In ?lieu ?of ?a ?proximity ?sensor ?or ?motion ?detector ?capability, ?the ?TBR ?could ?be ?configured ?like ?a ?traditional ?programmable ?thermostat ?to ?indicate ?sleeping ?or ?work ?hours ?when ?the ?display ?should ?be ?off. ?This ?is ?an ?area ?where ?alternative ?display ?technologies ?could ?be ?helpful; ?for ?example, ?e-??Ink ?displays ?only ?use ?power ?when ?changing ?the ?displayed ?image. ? ? Design ?implications: ?people ?may ?be ?concerned ?about ?the ?energy ?consumption ?of ?a ?display ?that ?is ?on ?all ?the ?time. ?Consider ?how ?this ?concern ?could ?be ?mitigated. ? ? 5.4.11 TBR ?as ?screensaver ?People ?discussed ?two ?distinct ??screensaver? ?scenarios ?where ?they ?said ?they ?would ?like ?to ?see ?a ?digital ?TBR ?on ?non-??dedicated ?displays ?when ?those ?displays ?were ?not ?actively ?being ?used ?for ?other ?purposes. ? ?One ?was ?for ?use ?on ?desktop ?computers ?whose ?monitors ?already ?show ?screensavers ?when ?not ?in ?use. ?These ?screensavers ?are ?used ?as ?part ?of ?the ?visual ?decoration ?of ?the ?room; ?if ?they ?were ?only ?trying ?to ?preserve ?the ?screen, ?they ?could ?set ?the ?display ?to ?turn ?off ?or ?display ?an ?all-??black ?image. ?People ?felt ?showing ?TBR ?collections ?worked ?well ?in ?this ?mode ?because ?books ?are ?attractive, ?because ?they ?found ?social ?value ?in ?displaying ?their ?TBR ?books ?to ?communicate ?their ?interests ?to ?people ?who ?could ?see ?their ?screensavers ?? ?often ?their ?coworkers ?in ?office ?environments ?? ?and ?because ?they ?thought ?it ?was ?a ?good ?opportunity ?to ?expose ?their ?TBRs ?in ?an ?ambient ?manner ?using ?a ?display ?they ?already ?had ?available. ?Another ?possible ?use ?of ?a ?TBR ?screensaver ?mentioned ?by ?subjects ?was ?on ?ereader ?devices ?themselves ?when ?not ?in ?use. ?They ?suggested ?they ?would ?prefer ?this ?over, ?for ?example, ?advertisements ?displayed ?on ?Amazon?s ?Kindle. ?(Kindles ?are ?sold ?with ?a ?choice ?of ?paying ?less ?for ?a ?unit ?that ?displays ?ads, ?or ?paying ?a ?premium ?for ?a ?device ?that ?does ?not ?display ?ads. ?At ?present ?in ?the ?US, ?the ?difference ?is ?$20, ?but ?those ?who ?pay ?it ?just ?get ?shown ?artwork ?instead ?of ?ads.) ?Amazon?s ?business ?model ?is ?to ?encourage ?people ?to ?buy ?more, ?and ?surely ?the ?ads ?help ?with ?that, ?but ?perhaps ?enabling ?the ?Kindle ?display ?as ?a ?TBR ?could ?also ?increase ?sales ?by ?increasing ?the ?number ?of ?ebooks ?read. ? ? 69 ? In ?Figure ?18 ?a ?Kindle ?is ?pictured ?displaying ?an ?advertisement ?on ?the ?left, ?and ?a ?mockup ?of ?a ?TBR ?shelf ?on ?the ?right. ?Another ?approach ?would ?be ?to ?show ?only ?the ?cover ?of ?the ?book ?currently ?being ?read; ?either ?one ?might ?serve ?as ?a ?priming ?prompt ?to ?encourage ?reading. ? ? ? ? ? Figure ?18. ?When ?not ?in ?use, ?Amazon?s ?Kindle ?displays ?advertisements ?(center) ?for ?books ?and ?other ?items ?the ?reader ? does ?not ?already ?own, ?and ?may ?not ?be ?interested ?in. ?Even ?if ?users ?pay ?extra ?for ?a ?version ?that ?does ?not ?display ?ads, ? the ?Kindle ?only ?displays ?generic ?artwork ?as ?a ?screensaver ?(left). ?What ?if ?it ?instead ?displayed ?books ?that ?the ?reader ? had ?already ?purchased ?but ?hadn?t ?yet ?read ?(depicted ?as ?a ?mockup, ?right) ?? ?or ?books ?that ?the ?reader ?had ?wished ?for ? but ?hadn?t ?yet ?purchased? ? Design ?implication: ?People ?value ?the ?idea ?of ?a ?TBR ?display ?and ?had ?several ?ideas ?for ?putting ?it ?on ?existing ?displays ?in ?those ?times ?when ?they ?were ?not ?being ?actively ?used ?for ?other ?purposes. ?Consider ?what ?displays ?people ?have ?available ?to ?them ?which ?could ?be ?used ?to ?host ?a ?TBR ?display. ? 5.5 Results ?& ?Discussion ?of ?Insights ?from ?Personal ?Long-??Term ?Experience ?As ?previously ?discussed, ?the ?following ?insights ?were ?primarily ?driven ?from ?my ?personal ?experience, ?though ?many ?of ?them ?were ?confirmed ?or ?expanded ?upon ?by ?subjects ?in ?the ?interactive ?sessions. ? 5.5.1 Priming ?Before ?the ?TBR ?prototypes, ?it ?was ?common ?for ?me ?to ?forget ?newly-??purchased ?ebooks ?and ?leave ?them ?out ?of ?consideration ?if ?they ?were ?not ?consumed ?immediately. ? ?After ?adding ?unread ?ebooks ?collected ?since ?2009 ?to ?the ?TBR ?prototypes, ?the ?old ?ebooks ?were ?much ?more ?in ?awareness, ?and ?I ?read ?3 ?of ?them ?in ?the ?first ?2 ?months ?of ?using ?the ?prototypes. ?This ?was ?a ?personally ?significant ?effect, ?especially ?considering ?that ?I ?was ?also ?doing ?a ?great ?deal ?of ?reading ?in ?research ?for ?this ?thesis ?at ?the ?same ?time!. ?Other ?ebooks ?which ?were ?subsequently ?acquired ?but ?not ?included ?in ?the ?prototypes ?did ?not ?get ?a ?boost ?in ?consumption. ?It ?seemed ?to ?me ?that ?because ?I ?was ?not ?forgetting ?about ?the ?books ?entirely, ?when ?it ?came ?time ?to ?choose ?a ?book ?to ?read, ?I ?already ?had ?a ?hunger ?for ?reading ?one ?of ?the ?ebooks ??waiting ?for ?me? ?on ?the ?TBR. ? ?This ?personal ?experience ?strengthened ?my ?belief ?that ?other ?people ?might ?also ?find ?the ?TBR?s ?priming ?effective ?in ?helping ?them ?increase ?reading ?of ?books ?they?d ?selected. ? ? ? 70 ? 5.5.2 Attention-??drawing ?vs. ?Ambient ?A ?number ?of ?the ?findings ?were ?related ?to ?drawing ?attention. ?An ?ambient ?display ?needs ?to ?allow ?the ?user ?to ?choose ?when ?to ?attend ?to ?it, ?rather ?than ?drawing ?the ?user?s ?attention. ? ? ? Light ?levels ?and ?color ?bleeding. ?In ?Seattle, ?the ?light ?levels ?change ?frequently ?as ?the ?sun ?plays ?peek-??a-??boo ?with ?the ?clouds. ?The ?iPad ?display ?had ?to ?be ?turned ?up ?to ?be ?bright ?enough ?to ?be ?legible ?when ?the ?room ?was ?lit ?with ?sunlight. ?But ?when ?the ?clouds ?came ?and ?the ?room ?dimmed, ?the ?same ?brightness ?level ?caused ?the ?image ?to ?shine ?out ?into ?the ?room, ?so ?much ?that ?when ?the ?image ?changed ?to ?a ?different ?color, ?that ?entire ?part ?of ?the ?room ?glowed ?in ?the ?new ?hue, ?as ?pictured ?in ?Figure ?19. ? ? ? Figure ?19. ?When ?the ?brightness ?is ?too ?high ?for ?ambient ?lighting ?conditions ?(left) ?the ?light ?bleeds ?onto ?surrounding ? surfaces, ? changing ? their ? color ? and ? drawing ? attention ?with ? every ? change. ? Adjusting ? the ? brightness ? to ?match ? the ? room ?(right) ?avoids ?this ?problem. ? ? Perceived ?motion. ?The ?prototypes ?which ?used ?existing ?slideshow ?functionality ?on ?iPad ?and ?a ?television ?set ?offered ?choices ?in ?how ?the ?transition ?between ?images ?was ?managed, ?from ?a ?simple ?cross-??fade ?to ?a ?complicated ??checkerboard? ?animation. ?The ?more ?complex ?and ?longer ?lasting ?the ?transition ?was, ?the ?more ?attention ?it ?drew. ?This ?distraction ?was ?obtrusive ?and ?unwelcome. ?The ?best ?transition ?was ?an ?instant ?cut ?from ?one ?image ?to ?the ?next ?? ?as ?long ?as ?this ?did ?not ?cause ?a ?change ?in ?overall ?room ?lighting ?brightness ?and ?hue ?as ?mentioned ?above. ? ? Frequency ?of ?changes. ?When ?the ?image ?changes, ?even ?with ?a ?minimal ?transition, ?it ?can ?still ?draw ?attention. ?Therefore ?it ?is ?best ?to ?change ?quite ?infrequently. ?Ideally ?no ?changes ?would ?be ?needed, ?but ?depending ?on ?the ?number ?of ?items ?in ?the ?TBR ?and ?the ?resolution ?of ?the ?display, ?they ?may ?not ?all ?fit ?onscreen ?at ?once. ? Design ?implications: ?ambient ?displays ?must ?avoid ?drawing ?the ?user?s ?attention ?unintentionally. ?Brightness ?levels ?higher ?than ?the ?surroundings, ?motion, ?and ?frequent ?changes ?should ?be ?avoided. ?Other ?attention-??grabbing ?characteristics ?may ?only ?surface ?in ?the ?environments ?where ?it ?is ?used, ?and ?will ?not ?necessarily ?be ?detectable ?by ?people ?who ?are ?already ?actively ?paying ?attention ?to ?it. ?Ambient ?displays ?need ?to ?be ?tested ?for ?attention-??grabbing ?characteristics ?over ?time ?in ?environments ?that ?resemble ?the ?places ?they ?will ?be ?used. ? ? ? 71 ? 5.5.3 Correspondence ?At ?one ?point ?I ?decided ?to ?try ?including ?a ?representation ?of ?physical ?books ?in ?a ?prototype ?TBR ?I ?was ?using ?(more ?on ?this ?in ?Section ?5.5.4). ?In ?some ?cases ?the ?TBR ?ended ?up ?displaying ?a ?cover ?image ?from ?a ?different ?edition ?which ?did ?not ?match ?the ?physical ?book ?I ?had. ?I ?found ?this ?lack ?of ?correspondence ?confusing; ?I ?did ?not ?recognize ?the ?book ?from ?across ?the ?room, ?and ?this ?sense ?of ?confusion ?drew ?my ?attention ?in ?a ?negative ?way. ? ? Design ?implication: ?it ?is ?important ?to ?have ?the ?on-??screen ?representation ?match ?the ?item. ?An ?effective ?design ?response ?to ?this ?issue ?would ?be ?allowing ?the ?user ?to ?search ?for ?and ?select ?an ?alternate ?cover. ? 5.5.4 Content ?polymorphism ?Polymorphism ?is ?a ?concept ?from ?computer ?science ?where ?different ?types ?of ?data ?can ?be ?used ?with ?the ?same ?interface. ?I ?soon ?realized ?that ?supporting ?different ?types ?of ?content ?in ?the ?TBR ?would ?be ?beneficial: ?for ?example, ?I ?could ?also ?add ?a ?representation ?of ?physical ?books ?into ?my ?TBR ?display ?alongside ?the ?ebooks. ?This ?was ?easy ?to ?accomplish, ?but ?then ?I ?found ?that ?once ?I ?started ?mixing ?content, ?I ?needed ?to ?provide ?some ?clues ?about ?where ?to ?find ?the ?book. ?This ?general ?problem ?also ?occurred ?for ?users ?who ?added ?ebooks ?from ?multiple ?sources. ?If ?library ?books ?were ?to ?be ?added, ?giving ?an ?indication ?of ?due ?date ?would ?be ?helpful, ?or ?at ?least ?an ?indication ?that ?it ?is ?a ?library ?book ?in ?the ?first ?place, ?as ?we ?saw ?was ?helpful ?from ?the ?picture ?of ?the ?spines ?that ?showed ?library ?stickers ?(Figure ?12). ? ?Other ?types ?of ?media ?which ?may ?be ?particularly ?well ?suited ?to ?including ?in ?a ?TBR ?include ?other ?reading ?material ?such ?as ?magazines, ?journal ?articles, ?and ?RSS ?feeds ?from ?blogs. ? ? Design ?implications: ?People ?may ?want ?to ?put ?more ?types ?of ?items ?into ?the ?stash ?than ?the ?design ?originally ?anticipated. ?Consider ?what ?additional ?content ?types ?people ?may ?want ?to ?include ?and ?how ?they ?could ?be ?included. ? 5.5.5 Mobility ?While ?visiting ?family ?in ?Minnesota ?over ?winter ?break, ?I ?brought ?the ?iPad ?along ?so ?it ?could ?be ?used ?for ?other ?purposes. ?On ?a ?whim, ?I ?decided ?to ?set ?it ?up ?as ?a ?TBR ?display ?while ?it ?was ?charging ?each ?night. ?This ?ended ?up ?working ?very ?well. ? ? ? It ?provided ?a ?bit ?of ?a ?feeling ?of ?home ?while ?staying ?in ?someone ?else?s ?house. ? ? ? While ?on ?vacation, ?I ?have ?more ?time ?than ?usual ?to ?read. ?So ?having ?visibility ?to ?a ?wide ?range ?of ?ebooks ?I ?wanted ?to ?read ?available ?is ?particularly ?useful: ?as ?I ?finished ?many ?books, ?I ?had ?to ?choose ?a ?new ?book ?to ?read ?many ?times. ? ? Because ?the ?ebooks ?displayed ?were ?all ?accessible ?to ?me, ?I ?felt ?like ?I ?had ?brought ?a ?nice ?stack ?of ?reading ?material ?and ?I ?had ?many ?choices ?to ?fit ?different ?possible ?appetites, ?instead ?of ?being ?constrained ?to ?a ?selections ?made ?while ?packing ?by ?a ??now ?me? ?who ? Figure ?20. ?Prior ?to ?having ?a ?digital ? TBR, ?the ?author ?brought ?this ?TBR ? stack ?of ?physical ?books ?on ?a ?vacation. ? ? 72 ? might ?incorrectly ?predict ?what ??future ?me? ?would ?want ?to ?read ?on ?vacation. ?As ?it ?happened, ?I ?did ?end ?up ?reading ?a ?different ?proportion ?of ?books ?than ?I ?would ?have ?predicted ?? ?I ?did ?considerably ?more ?non-??fiction ?reading ?than ?I ?anticipated. ? ?In ?the ?past ?I ?have ?taken ?vacations ?with ?a ?big ?stack ?of ?physical ?books ?(one ?is ?shown ?in ?Error! ? Reference ?source ?not ?found.), ?which ?provided ?the ?TBR ?priming ?effect. ?When ?traveling ?with ?only ?ebooks ?before ?having ?a ?digital ?TBR, ?the ?invisible ?media ?problem ?affected ?me, ?and ?selecting ?a ?next ?book ?to ?read ?took ?additional ?effort. ?Being ?able ?to ?take ?my ?TBR ?with ?me ?proved ?quite ?beneficial. ? Design ?implications: ?The ?TBR ?itself ?may ?have ?a ?changing ?physical ?location. ?Especially ?if ?physical ?media ?items ?are ?included, ?consider ?how ?to ?handle ?items ?that ?are ?not ?available ?where ?the ?TBR ?is ?being ?viewed. ? 5.5.6 Ubiquitous ?access ?One ?of ?the ?prototypes ?used ?a ?collection ?of ?images ?on ?a ?web ?service. ?This ?provided ?an ?unexpected ?benefit: ?by ?checking ?the ?collection ?remotely ?while ?I ?was ?at ?a ?bookstore, ?I ?was ?able ?to ? ?verify ?that ?I ?already ?had ?a ?book, ?and ?so ?avoided ?buying ?a ?second ?copy ?of ?a ?book ?I ?already ?owned. ?(This ?has ?happened ?far ?more ?often ?in ?the ?past ?than ?I ?care ?to ?quantify!) ? Design ?implication: ?Consider ?how ?to ?enable ?users ?to ?access ?the ?contents ?of ?their ?TBRs ?from ?any ?location ?or ?device. ? ? 5.6 Conclusion: ?Summary ?of ?TBR ?design ?considerations ?The ?feedback ?provided ?by ?users ?exposed ?to ?very ?early ?prototypes ?inspired ?new ?features ?and ?also ?helped ?change ?feature ?prioritization. ?Knowing ?what ?sorts ?of ?features ?were ?highly ?desired ?and ?which ?were ?not ?highly ?valued ?provided ?clues ?to ?design ?architecture ?to ?provide ?flexibility ?where ?needed. ?This ?was ?a ?nice ?balance ?between ?taking ?a ?strict ??YAGNI? ?(You ?Ain?t ?Gonna ?Need ?It) ?approach, ?where ?hooks ?to ?support ?future ?functionality ?are ?not ?created ?until ?they ?are ?actually ?required, ?vs. ?the ?opposite ?problem ?of ?over-??architecting ?flexibility ?that ?may ?never ?be ?needed. ?In ?addition, ?I ?also ?received ?information ?about ?the ?value ?of ?a ?TBR ?for ?implementing ?desired ?media ?consumption ?changes. ?The ?preliminary ?prototypes ?of ?to-??be-??read ?piles ?successfully ?changed ?my ?media ?consumption. ?While ?using ?them, ?I ?read ?the ?displayed ?books ?more ?often ?than ?before, ?and ?when ?I ?was ?looking ?for ?a ?new ?book ?to ?read, ?I ?selected ?books ?from ?the ?available ?list. ?However, ?visibility ?alone ?did ?not ?incline ?me ?to ?read ?a ?book ?that ?I ?was ?not ?interested ?in ?reading ?otherwise. ? ?The ?experience ?of ?exploring ?the ?potential ?of ?these ?prototypes ?myself ?and ?with ?others ?reinforced ?my ?belief ?that ?there ?is ?an ?opportunity ?to ?use ?TBRs ?to ?increase ?consumption ?of ?ebooks, ?and ?possibly ?other ?forms ?of ?digital ?media, ?by ?using ?ambient ?displays ?to ?increase ?the ?visibility ?and ?priming ?of ?media ?we ?have ?stashed ?because ?we ?want ?to ?consume ?it. ? ? ? 73 ? 6 Conclusion ?This ?research ?explored ?the ?thesis ?that ?applying ?the ?metaphor ?of ?food ?and ?diet ?to ?the ?realm ?of ?media ?consumption ?could ?provide ?a ?better ?understanding ?and ?inform ?the ?design ?of ?solutions ?for ?people?s ?unaddressed ?problems. ?I ?found ?that ?applying ?food ?thinking ?to ?our ?media ?consumption ?was ?very ?fruitful. ?Like ?food, ?media ?is ?a ?central ?part ?of ?most ?people?s ?lives. ?We ?have ?woven ?it ?into ?our ?social ?interactions. ?We ?have ?emotional ?responses ?to ?food ?and ?media. ?Our ?identity ?is ?often ?tied ?to ?our ?media ?consumption, ?both ?in ?communicating ?our ?identity ?to ?self ?and ?others, ?and ?our ?eudaimonic ?desires ?to ?consume ?media ?in ?ways ?that ?accord ?with ?our ?best ?nature. ?Finally, ?there ?is ?also ?a ?degree ?of ?purely ?aesthetic, ?hedonistic ?appreciation ?of ?the ?food ?and ?media ?we ?consume. ?But ?the ?people ?who ?participated ?in ?interviews ?told ?me ?that ?the ?Clay ?Johnson?s ??information ?diet? ?metaphor ?was ?not ?the ?best ?way ?to ?convey ?the ?parallels ?between ?food ?and ?media. ?The ?primary ?shortcoming ?was ?the ?emphasis ?on ?information, ?which ?they ?regarded ?as ?describing ?only ?objective ?facts ?and ?news, ?not ?including ?such ?things ?as ?art, ?entertainment, ?and ?social ?interactions. ?The ?interview ?subjects ?felt ?that ?focusing ?only ?on ??information? ?was ?an ?overly ?narrow ?view ?of ?their ?media ?consumption, ?which ?did ?not ?adequately ?explain ?their ?motivations ?? ?just ?as ?looking ?at ?one?s ?food ?consumption ?purely ?from ?the ?basis ?of ?the ?nutrients ?provided ?would ?not ?cover ?the ?breadth ?of ?activities ?and ?values ?people ?associate ?with ?food. ? ?Applying ?the ?metaphor ?of ?food ?to ?media ?did ?prove ?valuable ?in ?understanding ?people?s ?needs ?and ?problems ?in ?the ?domain ?of ?media. ?Using ?the ?food ?metaphor ?as ?the ?starting ?point ?for ?the ?conversation ?was ?successful ?in ?eliciting ?a ?rich ?and ?detailed ?understanding ?of ?people?s ?motivations ?and ?desires ?for ?media. ?Subjects ?related ?many ?ways ?that ?context ?changes ?appetite ?rapidly ?over ?the ?short ?term: ?for ?example, ?being ?sick ?can ?make ?one ?hunger ?for ?comfort ?food ?and ?comfort ?media, ?and ?encountering ?a ?repulsive ?item ?of ?food ?or ?media ?can ?temporarily ?suppress ?one?s ?appetite ?in ?the ?respective ?domain. ?Subjects ?also ?told ?of ?how ?their ?tastes ?and ?habits ?change ?in ?response ?to ?external, ?or ?exogenous, ?causes. ? ?But ?there ?were ?several ?important ?problems ?in ?media ?consumption ?that ?were ?uncovered ?independent ?of ?the ?metaphor. ?For ?example, ?changes ?that ?have ?accompanied ?the ?digitization ?of ?media ?were ?the ?subject ?of ?a ?great ?deal ?of ?discussion ?from ?interview ?subjects, ?who ?were ?eager ?to ?discuss ?how ?these ?changes ?have ?changed ?their ?habits ?in ?positive ?and ?negative ?ways, ?and ?what ?they ?did ?and ?did ?not ?appreciate ?about ?the ?ways ?media ?and ?their ?consumption ?has ?changed. ?The ?open-??ended ?interview ?approach ?was ?very ?successful ?at ?eliciting ?many ?of ?these, ?primarily ?by ?diverging ?from ?the ?metaphor-??based ?inquiry. ?The ?food ?metaphor ?does ?not ?have ?good ?support ?for ?exploring ?the ?differences ?between ?physical ?media ?and ?digital ?media. ?This ?is ?understandable ?because ?food, ?unlike ?media, ?has ?not ?and ?cannot ?become ?digital ?and ?leave ?its ?physical ?nature ?behind ?? ?at ?least, ?as ?long ?as ?humans ?continue ?to ?exist ?as ?biological, ?embodied ?beings. ? ?The ?metaphor ?was ?also ?helpful ?in ?identifying ?potential ?approaches ?to ?solving ?those ?problems, ?though ?I ?was ?surprised ?in ?how ?this ?worked. ?I ?had ?wondered ?if ?I ?would ?find ?a ?technique ?in ?the ?realm ?of ?food ?that ?was ?not ?being ?used ?at ?all ?with ?media, ?and ?that ?I ?would ?need ?to ?investigate ?how ?it ?could ?be ?applied ?to ?media. ?Instead, ?by ?examining ?the ?two ?domains ?in ?parallel, ?I ?saw ?how ?some ?techniques ?were ?applied ?in ?both ?domains. ?For ?example, ? ? 74 ? the ?use ?of ?stashing ?for ?both ?food ?and ?media. ?If ?I ?had ?not ?heard ?from ?people ?about ?the ?utility ?of ?those ?techniques ?for ?supporting ?changes ?in ?food, ?I ?would ?not ?have ?recognized ?the ?potential ?for ?better ?applying ?them ?in ?the ?domain ?of ?media. ? ? ?The ?significance ?of ?stashing?s ?use ?in ?people?s ?media ?habits ?was ?uncovered ?from ?recognizing ?its ?presence ?in ?the ?domain ?of ?food. ?Background ?research ?provides ?experimental ?confirmation ?that ?stashing ?does ?in ?fact ?affect ?consumption ?of ?food. ?The ?model ?of ?stashing ?explains ?how ?the ?effectiveness ?of ?stashing ?in ?accomplishing ?certain ?functions ?relies ?upon ?certain ?qualities ?as ?visibility, ?capacity ?and ?organizability. ?Visibility ?encourages ?consumption ?and ?enables ?identity ?claims, ?capacity ?prompts ?weeding ?and ?shifting ?from ?acquisition ?to ?consumption, ?and ?organizability ?enables ?sense-??making. ?These ?qualities ?aren?t ?present, ?or ?are ?weaker, ?for ?stashes ?of ?digital ?items ?than ?they ?are ?for ?the ?physical ?stashes ?of ?food ?and ?media ?that ?interview ?subjects ?discussed. ?This ?means ?that ?the ?transition ?to ?digital ?media ?may ?be ?resulting ?in ?functionality ?gaps ?for ?media ?consumers. ?Perhaps ?if ?these ?gaps ?were ?addressed ?by ?providing ?digital ?stashes ?with ?these ?qualities, ?it ?would ?increase ?media ?consumers ?ability ?to ?better ?manage ?their ? ?habits. ?Exploring ?the ?design ?space ?possibilities ?of ?applying ?stashes ?to ?some ?of ?the ?media ?problems ?identified ?was ?accomplished ?by ?carrying ?out ?design-??based ?research ?with ?prototypes, ?both ?independently ?and ?with ?user ?feedback. ?The ?approach ?of ?using ?a ?slow ?technology ?ambient ?display ?to ?provide ?an ?electronic ??to-??be-??read? ?display ?for ?ebooks ?appears ?to ?be ?promising. ?Numerous ?actionable ?design ?considerations ?have ?been ?identified, ?as ?well ?as ?additional ?use ?cases, ?functionality, ?and ?other ?possibilities, ?all ?without ?requiring ?large ?investments ?in ?development. ?Many ?of ?these ?insights ?have ?already ?been ?incorporated ?into ?the ?prototype ?code, ?which ?is ?available ?as ?an ?open-??source ?project. ? ?Finally, ?though ?a ?controlled ?experiment ?to ?measure ?the ?efficacy ?of ?the ?solution ?has ?not ?yet ?been ?conducted, ?my ?own ?experience ?was ?that ?when ?I ?had ?a ?TBR ?prototype ?in ?use, ?it ?did ?help ?to ?keep ?previously-??acquired ?ebooks ?in ?consideration ?and ?increased ?their ?consumption, ?compared ?to ?when ?I ?was ?not ?using ?a ?TBR ?for ?my ?ebooks, ?and ?I ?have ?installed ?it ?in ?my ?home ?as ?an ?ongoing ?part ?of ?my ?reading ?toolkit ?(Figure ?22). ? 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Category/topic ? Topic ?Prompts ?& ?Questions ? Metaphor ?fit ? Does ?the ?metaphor ?of ?food ?and ?diet ?for ?media ?consumption ? resonate ?for ?you, ?or ?not? ? ? Are ?there ?parallels ?you ?have ?between ?food ?and ?media? ? Are ?there ?places ?where ?the ?metaphor ?does ?not ?work? ? Are ?there ?other ?metaphors ?that ?work ?better ?for ?you ?for ?any ? aspect ?of ?media ?consumption? ? ID ?contents ?and ?categories ? What ?categories ?or ??food ?groups? ?make ?up ?your ?information ?diet? ? Are ?the ?categories ?it ?based ?on ?genre, ?media/delivery, ?specific ? subject ?area? ? What ?do ?you ?include ?in ??information ?diet? ?and ?what ?is ?outside ?of ? it? ? ID ?changes ? ? If ?you ?could ?do ?whatever ?you ?wanted, ?how ?would ?your ?ID ?change ? -?? ?what ?is ?your ?ideal/fantasy ?ID? ? ? What ?keeps ?your ?ID ?from ?being ?that ?ideal? ? Are ?there ?any ?changes ?you ?would ?like ?to ?make ?in ?your ?ID? ?Are ?you ? trying ?to ?make ?that ?change ?now? ?How?s ?it ?going? ? are ?there ?parts ?of ?your ?ID ?that ?you ?try ?to ?increase? ? other ?parts ?that ?you ?try ?to ?limit? ? Have ?you ?ever ?changed ?ID ?diet, ?or ?tried ?to? ? What ?has ?caused ?changes ?in ?your ?ID? ? Was ?it ?a ?decision ?you ?made ?then ?changed ?behavior? ? Or ?did ?your ?diet ? ?change ?without ?it ?being ?a ?conscious ?choice? ? ? 84 ? Category/topic ? Topic ?Prompts ?& ?Questions ? How ?do ?you ?cope ?with ?your ?ID ?now? ? Do ?you ?organize ?your ?media ?into ?categories? ?What ?categories? ?Do ? you ?use ?that ?organization? ?How? ? Do ?you ?use ?any ?tools ?or ?processes? ? Do ?you ?track ?or ? ?look ?back ?on ?your ?previous ?consumption ?in ?any ? way? ? Are ?there ?problems ?you ?face ?with ?your ?ID? ?How ?do ?you ?address ? them? ? Do ?you ?ever ?have ?problems ?finding ?something ?to ?consume? ? Do ?you ?go ?category ?first ?and ?then ?pick ?an ?item ?from ?that ? category? ?(I ?want ?to ?read ?a ?book, ? ?let ?me ?look ?at ?the ?pile ?of ?books ? I ?have ?on ?the ??to ?be ?read ?shelf?) ?Or ?pick ?a ?specific ?item ?from ? among ?candidates ?in ?many ?categories? ? ID ?variations ?over ?time ? Is ?your ?ID ?constant, ?or ?does ?it ?vary ?depending ?on ?time? ?Why? ? ? Distinguish ?one-??time ?shifts ?and ?cyclical ?(e.g., ?vacation ?reading, ? election ?season ?vs. ?I ?don?t ?play ?videogames ?much ?anymore) ? Contextual ?factors? ?Time ?(of ?day, ?season); ?who ?is ?with ?you; ? ? where ?you ?are ?(home, ?on ?the ?bus, ?in ?coffeeshop, ?on ?a ?plane); ? what ?you ?are ?doing ?(Working? ?on ?vacation? ?Exercising?); ?how ?you ? feel; ?how ?much ?concentration ?and ?control ?of ?your ?attention ?you ? have ? Changes ?outside ?of ?ID ? Have ?you ?ever ?attempted ?/ ?made ?a ?behavior ?change ?in ?your ?life? ? (E.g., ?take ?medicine/vitamins, ?start ?a ?hobby, ?diet, ?exercise, ?sleep ? habits...?) ? What ?change ?was ?it? ?What ?motivated ?it? ? ? How ?did ?you ?go ?about ?it? ?Did ?you ?use ?any ?supports ?for ?making ?the ? change? ? Did ?you ?successfully ?change ?the ?behavior ?you ?were ?trying ?to ? affect? ?Partially ?successful, ?completely ?successful? ? Did ?you ?get ?the ?expected ?outcome ?from ?making ?the ?change? ?(E.g., ? if ?your ?change ?was ?to ?exercise ?more, ?and ?the ?motivation ?was ?to ? lose ?weight, ?did ?you ?lose ?weight?) ? ? How ?did ?you ?know ?the ?outcome? ?Did ?you ?measure, ?track ?or ? evaluate ?the ?behavior ?or ?the ?outcome ?in ?any ?way? ? ? Did ?you ?get ?any ?unexpected ?effects ?from ?making ?the ?change? ? ? How ?satisfied ?were ?you ?overall? ? What ?do ?you ?attribute ?the ?outcome ?to ?-?? ?what ?mattered, ?and ?what ? was ?just ?coincidental ?/ ?unimportant? ? Table ?10. ?The ?researcher ?used ?this ?list ?of ?questions ?and ?topic ?prompts ?to ?ensure ?that ?all ?interviews ?covered ?key ? areas ?of ?inquiry. ? ? 85 ? 8.2 Food ?metaphors ? ?The ?following ?table ?displays ?the ?different ?food ?metaphors ?used ?by ?interview ?subjects. ?In ?cases ?where ?the ?application ?of ?the ?concept ?from ?food ?to ?media ?may ?be ?ambiguous, ?so ?the ?discussion ?column ?provides ?clarification ?of ?the ?meaning, ?as ?explained ?by ?the ?subjects. ? Metaphor ? Number ?of ? subjects ?who ? used ?metaphor ? Discussion ? dieting ? 4 ? Changing ?consumption ? nutrition ? 4 ? We ?need ?certain ?minimum ?amounts ?of ?some ?components ?of ?our ? diets, ?and ?should ?limit ?the ?amounts ?of ?others. ? breakfast ? 3 ? Morning ?news/information ?routine, ?consumed ?along ?with ? morning ?coffee/breakfast; ?skipping ?either ?is ?disturbing ? junk ?food ? 3 ? Very ?appealing ?sensually, ?but ?not ?nutritious ? candy ?/ ?dessert ? 3 ? Like ?junk ?food; ?also ?an ?additional ?implication ?of ?a ?treat ?that ? should ?normally ?be ?had ?only ?after ?a ?healthy ?meal ? potato ?chips ? 3 ? Easy ?to ?consume ?large ?quantities ?mindlessly; ?low ?nutritional ? value, ?high ?in ?unhealthy ?fats ?and ?salt ? satiation ? 2 ? Sense ?of ?fullness ?when ?consumption ?limit ?has ?been ?reached ? balanced ?diet ? 2 ? Having ?appropriate ?relative ?proportions ?of ?different ? ? spinach ?/ ?salad ? 2 ? Healthy, ?good ?to ?consume; ?you ?feel ?you ?ought ?to ?consume ?more ? of ?it, ?but ?not ?as ?appealing ?as ?other, ?less ?healthy ?options ? ? bad ?tasting ?food ? 2 ? Warns ?you ?to ?stop ?consuming ? appetite ? 1 ? When ?choosing ?what ?to ?consume ?next, ?what ?fits ?your ?current ? appetite? ? bingeing ? 1 ? Watching ?many ?episodes ?of ?a ?TV ?show ?on-??demand ?in ?a ?row, ?back-?? to-??back ? choosing ?a ?restaurant ? 1 ? Accommodate ?multiple ?people?s ?preferences ?-?? ?choosing ?a ?movie ? digestion ? 1 ? Process ?after ?consuming ?(output/excretion ?was ?not ?included) ? meaty ? 1 ? Information ?that ?is ?worthwhile ?to ?consume; ?has ?merit ?and ? significant ?content ? sour ?taste ? 1 ? Content ?in ?media ?that ?causes ?a ?negative ?reaction ?and ?impells ?you ? to ?stop ?consuming ?that ?media ?item ?(e.g., ?turn ?off ?the ?news ?after ?a ? disturbing ?story) ? ? 86 ? tastes/flavors ? 1 ? Sensory ?differences ?among ?media ?-?? ?variety, ?like ?differences ?in ? flavors ?of ?different ?foods ?or ?types ?of ?cuisine ? eating ?smart ? 1 ? Learning ?what ?you ?are ?consuming, ?staying ?aware ?of ?& ?evaluating ? your ?food ?consumption ?in ?terms ?of ?nutrition ? grazing ? 1 ? Continual ?consumption, ?but ?at ?a ?low ?level ?of ?intensity ? flitting ? 1 ? Like ?a ?hummingbird ?-?? ?moving ?rapidly ?between ?many ?different ? sources ?and ?taking ?a ?quick ?sip ?from ?each ? Table ?11. ?Interview ?subjects ?did ?find ?the ?food ?metaphor ?resonated ?with ?their ?media ?diets ?in ?many ?ways. ? ? ? ? ? 87 ? 8.3 Non-??food ?metaphors ? ?The ?interviews ?did ?not ?assume ?that ?subjects ?would ?find ?the ?food ?metaphor ?to ?apply ?to ?media ?consumption, ?or ?that ?food ?was ?the ?only ?metaphor ?that ?might ?be ?used. ?This ?table ?records ?metaphors ?from ?outside ?the ?domain ?of ?food ?that ?were ?used ?by ?interview ?subjects. ?While ?some ?of ?these ?terms ?could ?be ?considered ?to ?have ?a ?relationship ?to ?food ?(for ?example, ?food ?addictions) ?the ?interview ?subjects ?said ?that ?these ?were ?not ?food-??related ?uses. ? Metaphor ? Number ?of ? subjects ?who ? used ?metaphor ? Discussion ? addiction ? 2 ? Compulsion ?to ?consume ?media ?independent ?of ?conscious ?desire ? for ?that ?media; ?subjects ?compared ?to ?a ?drug ?addiction, ?not ?a ?food ? addiction ? cigarettes ? 1 ? Anxiety ?caused ?by ?not ?having ?phone ?available ?because ?can?t ? access ?the ?media/information ?on ?it ? tools ? 1 ? Some ?consumption ?is ?trying ?out ?a ?new ?media ?just ?out ?of ?curiosity ? about ?what ?the ?medium ?itself ?is ?like, ?not ?out ?of ?interest ?in ?the ? content. ??It?s ?like ?ok, ?tomorrow, ?I ?might ?decide ?to ?look ?at ?what?s ? going ?on ?at ?Pinterest ?-?? ?but ?not ?to ?effect ?some ?change ?in ?the ? information ?I?m ?consuming, ?it?s ?more ?about ?trying ?the ?tool.? ?[S8] ? sleep ? 1 ? Would ?like ?to ?have ?much ?more ?of ?both ?sleep ?and ?enjoyable ? media, ?but ?consumption ?is ?time-??constrained ?by ?competing ? priorities ?(have ?to ?go ?to ?work) ? financial ?budget ? 1 ? Viewing ?media ?consumption ?like ?a ?budget; ?allocating ?amounts ?of ? time/attention ?for ?various ?categories ?and ?staying ?within ?limits ? friends ? 1 ? Being ?surrounded ?by ?books ?is ?like ?having ?friends ?around ?-?? ?don?t ? feel ?lonely ?or ?bored ? poison ? 1 ? Some ?media ?causes ?adoption ?of ?ideas ?or ?values ?that ?lead ?to ?harm ? garbage ? 1 ? Some ?media ?has ?no ?value ?at ?all, ?should ?not ?be ?consumed. ? Table ?12. ?Non-??food ?metaphors ?used ?by ?interview ?subjects ? ? ? ? 88 ? 8.4 Information ?Diet ?Categories ?Within ?a ?common ?culture, ?people ?are ?very ?consistent ?on ?whether ?things ?are ?or ?are ?not ?food. ?But ?there ?was ?considerable ?divergence ?in ?opinions ?of ?what ?is ?included ?in ?the ?larger ?category ?of ?their ?information ?and ?media ?consumption. ?Subjects ?varied ?on ?whether ?or ?not ?they ?included ?in ?their ?conception ?of ?information ?diets ?such ?things ?as: ? ? Sporting ?events ?(disagreements ?on ?classification ?went ?down ?to ?the ?level ?of ?professional ?vs. ?recreational, ?and ?in-??person ?vs. ?via ?other ?media) ? ? Live ?artistic ?performances ?(for ?example, ?one ?person ?felt ?that ?going ?to ?a ?concert ?was ?part ?of ?their ?information ?diet, ?but ?seeing ?a ?busker ?performing ?on ?the ?street ?was ?not; ?other ?people ?did ?not ?consider ?any ?live ?performances ?to ?be ?part ?of ?their ?information ?diet) ? ? Interpersonal ?communications ?(face ?to ?face, ?telephone ?calls, ?text ?messages, ?paper ?letters, ?emails, ?social ?network ?status ?updates, ?video ?chat) ?Even ?after ?summarizing ?top-??level ?categories ?(which ?necessarily ?obscures ?differences ?in ?category ?boundaries ?between ?individuals) ?there ?was ?a ?wide ?variety ?in ?the ?categories ?that ?people ?said ?were ?part ?of ?their ?information ?diets. ? ? ? Category ? Subjects ? books ? 10 ? movies ? 9 ? news ? 7 ? tv ? 7 ? email ? 6 ? Internet ? 6 ? social ?networks ? 6 ? information ?on ?specific ?subject ?(work, ?hobby, ?interest) ? 5 ? music ? 5 ? face-??to-??face ?conversations ? 4 ? parenting ?information ? 4 ? podcasts ? 4 ? recipes ? 4 ? shopping ? 3 ? texting ? 3 ? videogames ? 3 ? live ?performances ?(e.g., ?plays, ?concerts) ? 3 ? magazines ? 2 ? mail ? 2 ? NPR ?game ?shows ? 2 ? personal ?/ ?introspection ? 2 ? ? 89 ? Category ? Subjects ? phone ?calls ? 2 ? advertising ? 1 ? photos ? 1 ? art ? 1 ? Table ?13. ?Subjects ?generated ?a ?highly ?varied ?list ?of ?media ?categories. ?Even ?after ?summarizing, ?a ?great ?deal ?of ? variation ?remained. ?The ?categories ?people ?discussed ?in ?terms ?of ?their ?own ?media ?consumption ?and ?choices ?were ?far ?more ?granular ?and ?idiosyncratic. ?To ?give ?a ?sense ?of ?the ?variations ?within ?categories, ?here ?are ?some ?of ?the ?different ?subcategories ?of ?books ?that ?people ?mentioned. ?Similar ?variations ?occurred ?within ?most ?categories. ?Every ?one ?of ?these ?distinctions ?was ?mentioned ?as ?something ?salient ?to ?media ?consumption ?decisions. ? ? Fiction ?categories ? Non-??fiction ?categories ? Other ?categories ? vampire ?stories ? Martial ?arts: ?Shinto ? library ?books ? scifi ? Martial ?arts: ?Aikido ? audiobooks ? fantasy ? Martial ?arts: ?Karate ? books ?to ?loan ?to ?friends ? steampunk ? Medicine ?books ? books ?to ?cherish ?for ?a ?long ?time ? novels ? Massage ?references ? disposable ?books ? short ?stories ? Design ?resources ? read-??aloud ?books ? Entertainment ?books ? Biography ? Hardcovers ? Smut ?books ? Books ?to ?learn ?something ?from ? Paperbacks ? Uplifiting ?emotional ?stories ? ? ebooks ? ? Table ?14. ?People ?make ?many ?distinctions ?that ?are ?salient ?to ?them, ?even ?within ?a ?single ?category. ?I ?had ?been ?interested ?to ?see ?if ?there ?were ?common ??food ?groups? ?to ?people?s ?media ?consumption, ?perhaps ?so ?that ?a ?media ?version ?of ?the ?classic ?FDA ??food ?pyramid? ?could ?be ?developed, ?and ?used ?as ?a ?starting ?point ?for ?people?s ?media ?consumption. ?My ?takeaway ?was ?that ?people?s ?media ?habits ?are ?quite ?varied, ?and ?for ?most ?people ?starting ?at ?one ?of ?the ?categories ?that ?is ?broad ?enough ?to ?be ?shared ?by ?many ?people ?(such ?as ??music? ?or ??fiction?) ?is ?insufficiently ?granular ?to ?provide ?meaningful ?control ?in ?monitoring ?and ?shaping ?their ?media ?consumption ?to ?achieve ?their ?goals. ? ? ? ? ? 90 ? 8.5 Media ?Sources ?One ?of ?the ?research ?questions ?considered ?in ?the ?interviews ?was ?what ?composed ?people?s ?current ?media ?diets. ?I ?was ?curious ?if ?there ?were ?common ?categories, ?analogous ?to ?the ??food ?groups? ?used ?by ?prescriptive ?diets ?such ?as ?the ?US ?Food ?and ?Drug ?Administration?s ?classic ??Food ?Pyramid,? ?which ?could ?be ?used ?as ?the ?basis ?of ?prescriptive ?media ?diets. ?I ?found ?instead ?that ?subjects? ?media ?categories ?are ?highly ?idiosyncratic. ?People ?agreed ?on ?common ?high-??level ?distinctions ?such ?as ?fiction ?and ?non-??fiction, ?but ?the ?categories ?and ?boundaries ?where ?people ?distinguished ?different ?types ?of ?media ?that ?they ?had ?different ?goals ?and ?preferences ?for ?were ?much ?more ?specific ?than ?that. ?Subjects ?typically ?expressed ?their ?unmet ?media ?desires ?as ?being ?much ?more ?specific ?than ?the ?categories ?that ?were ?broadly ?shared ?like ?fiction, ?or ?even ?genres ?like ?science-??fiction. ?For ?instance, ?one ?science ?fiction ?fan ?made ?distinctions ?between ?several ?sub-??genres ?of ?science-??fiction, ?some ?of ?which ?they ?enjoyed ?and ?some ?of ?which ?they ?did ?not. ?This ?lack ?of ?commonality ?may ?indicate ?that ?it ?would ?not ?be ?helpful ?to ?try ?to ?establish ?people?s ?media ?goals ?in ?terms ?of ?predefined ?categories; ?such ?an ?approach ?should ?allow ?users ?to ?define ?their ?own ?categories ?if ?the ?basic ?ones ?are ?insufficient ?for ?their ?needs. ? ? ? ? ? 91 ? Media ?type ? Sources ? Physical ?Books ? Borrowed ?(from ?libraries, ?from ?friends) ? Purchased ?(new, ?used) ? Gifts ? eBooks ? Commercial ?ebook ?ecosystems ?(Amazon ?Kindle, ?Apple ?iBooks, ?Barnes ?& ? Noble ?Nook) ? Publisher-??direct ?ebook ?stores ?(O?Reilly, ?TED ?Books) ? Open ?ebooks ?(e.g., ?Gutenberg ?library) ? Library ?ebook ?borrowing ? Ebook ?pirating ? Ebook ?lending ? ? Television ? Live ?-?? ?whatever ?is ??on ?right ?now? ? Broadcasts ?recorded ?on ?digital ?video ?recorder ?(DVR) ?for ?later ?viewing ? On-??demand ?television ?(Netflix, ?Amazon ?Instant ?Video, ?Hulu, ?iTunes) ? Movies ? Theaters ?(3D, ?IMAX, ??regular?) ? On-??demand ?subscriptions ?(Netflix, ?Amazon ?Prime ?Video) ? On-??demand ?rental ?(iTunes, ?Amazon ?Instant ?Video) ? On-??demand ?purchase ?(iTunes, ?Amazon ?Instant ?Video) ? Physical ?media ?(DVD, ?Bluray) ?rental ?(Netflix, ?Redbox, ?local ?video ?store) ? Physical ?media ?purchase ?(online ?stores, ?physical ?stores) ? Physical ?media ?borrowing ?(library, ?friends) ? Pirated ?downloads ?(torrents) ? Newspapers ?& ?Magazines ? Delivery ?subscription ? Purchase ?single ?copies ? Public ?copies ?(coffeeshops, ?libraries) ? Website ?(free ?vs. ?paid) ? Dedicated ?software ?app ? Websites ?/ ?Blogs ? Visit ?website ?directly ?(URL ?memorized, ?search, ?bookmark) ? Dedicated ?software ?app ? Syndication ?(RSS ?reader ?or ?aggregation ?portal) ? Feeds ?on ?social ?networks ?(Twitter, ?Facebook, ?Pinterest, ?LiveJournal) ? Email ?digests ? ? 92 ? Media ?type ? Sources ? Conversations ? In ?person ? ? On ?the ?telephone ? Text ?messages ?and ?instant ?messaging ? Email ? Letters ? Social ?networks ? Facebook ? Twitter ? LiveJournal ? Google+ ? MySpace ? Videogames ? Console ?game ?rentals ?(Gamefly, ?Blockbuster) ? Online ?purchases ?(iOS ?apps, ?Xbox ?Live ?Arcade, ?Steam) ? Physical ?media ?purchases ? Pirated ? Parenting ?information ? Information ?& ?forms ?sent ?home ?from ?school ?with ?children ? ? Children?s ?homework ?assignments ?and ?completed/graded ?work ? Websites ?to ?check ?(children?s ?homework ?assignments, ?class ?news) ? School ?email ?listservs ? Direct ?email ?from ?teachers ? ?Googlestalking? ?-?? ?checking ?information ?about ?babysitters ?and ?kids? ? friends? ?parents ?before ?entrusting ?children ?to ?them ? Work-??related ?information ? Collaborative ?& ?informative ?emails ? ? Professional ?email ?lists ? Instant ?messaging ? Music ? Streaming ?subscription ?collections ?(Spotify, ?Rhapsody) ? Streaming ?radio ?(Pandora, ?Last.fm, ?Rdio) ? Purchased ?songs ?(downloaded ?or ?stored ?in ?cloud ?services: ?iTunes, ? Amazon, ?Google) ? Pirated ?songs ?(ripped ?from ?friends ?or ?library ?CDs, ?downloaded ?via ? Bittorrent) ? Listen ?to ?songs ?on ?web ?(YouTube, ?MySpace) ? Table ?15. ?Subjects ?identified ?a ?wide ?range ?of ?media ?/ ?information ?sources. ?This ?table ?is ?organized ?by ?media ?type ?for ? clarity, ?though ?it ?is ?important ?to ?note ?that ?this ?categorization ?scheme ?was ?not ?provided ?by ?the ?subjects. ? ? 93 ? 9 Appendix ?B: ?Persuasive ?Technology ?Strategies ?As ?the ?field ?of ?positive ?technology ?develops, ?researchers ?are ?identifying ?a ?wide ?variety ?of ?strategies ?that ?can ?be ?applied ?in ?creating ?persuasive ?technology ?solutions. ?This ?section ?provides ?an ?overview ?of ?strategies ?identified ?by ?several ?widely-??cited ?papers ?in ?the ?field. ? ?Table ?16 ?identifies ?the ?source ?of ?each ?strategy. ? ? Fogg, ?Cuellar, ?& ? Danielson, ?2003 ?[1] ? Sander, ?2009 ?[2] ? Consolvo, ?McDonald, ?& ? Landay, ?2009 ?[3] ? Klasnja, ?Consolvo, ?& ? Pratt, ?2011 ?[4] ? Reduction ? ? Tunneling ? ? Tailoring ? ? Suggesting ?at ?the ?right ? time ? ? Self-??monitoring ? ? Surveillance ? ? Operant ?conditioning ? Praise ? Social ?comparison ? ? Reciprocity ? Use ?of ?virtual ?humans ? (to ?exploit ?mimicry, ? empathy, ?emotional ? responses, ?rapport) ? ? Abstract ?& ?reflective ? ? Unobtrusive ? ? Public ? ? Aesthetic ? ? Positive ? ? Controllable ? ? Trending ?/ ?historical ? ? Comprehensive ? Social ?learning ? Social ?influence ? Priming ? Goal ?negotiation ?and ? coaching ? Intrinsic ?motivation ? Table ?16. ?Positive ?Technology ?researchers ?have ?identified ?a ?wide ?range ?of ?strategies ?that ?can ?be ?used ?to ?support ? positive ?change; ?this ?table ?identifies ?the ?source ?of ?each ?strategy ?discussed ?below. ?In ?order ?to ?make ?sense ?of ?these ?varied ?strategies, ?I ?have ?clustered ?them ?into ?categories ?and ?included ?definitions. ?Strategies ?proposed ?by ?different ?researchers ?may ?partially ?overlap ?each ?other. ?Each ?strategy ?in ?the ?following ?table ?is ?labeled ?with ?the ?number ?of ?the ?original ?source ?as ?shown ?in ?the ?table ?above. ? ? ? ? 94 ? Category ? Strategy ? Definition ? G oa l ?s et tin g ? Goal ?negotiation ?& ? coaching ?[4] ? Providing ?guidance ?to ?set ?goals ?that ?are ?significant ?but ?achievable ? Priming ?[4] ? Activating ?an ?item ?to ?make ?it ?more ?available ?for ?selection. ?This ?is ?done ?by ? bringing ?it ?into ?awareness, ?even ?if ?only ?subconsciously. ?(Priming ?as ?a ? psychological ?mechanism ?is ?discussed ?in ?the ?background ?on ?decision-?? making; ?see ?section ?4.1) ? Tailoring ?[1] ? Personalizing ?the ?solution ?to ?make ?it ?specific ?and ?relevant ?to ?the ? individual, ?instead ?of ?generic. ? Ex pe rie nc e ? of ?D oi ng ? Aesthetic ?[3] ? If ?the ?solution ?is ?to ?be ?adopted ?for ?the ?long ?term, ?it ?needs ?to ?be ?appealing ? and ?congruent ?with ?the ?user?s ?sense ?of ?style. ?For ?example, ?some ?studies ? of ?fitness ?devices ?found ?users ?rejected ?use ?of ?unattractive ?wearable ? devices ?because ?they ?didn?t ?like ?how ?wearing ?them ?reflected ?on ?their ? appearance ?and ?self-??image. ? Intrinsic ? motivation ?[4] ? Reminding ?people ?about ?the ?aspects ?of ?the ?desired ?behavior ?that ?they ? themselves ?find ?appealing; ?also, ?make ?using ?the ?solution ?appealing ?in ? itself. ? Reduction ?[1] ? Making ?complex ?tasks ?simpler ?to ?accomplish, ?e.g., ?by ?reducing ?the ? number ?of ?steps ?involved. ? Tunneling ?[1] ? Reducing ?the ?number ?of ?decision ?points ?involved ?in ?accomplishing ?a ?task, ? e.g., ?by ?leading ?the ?user ?through ?a ?series ?of ?pre-??determined ?steps. ? Da ta ?c ol le ct io n ? Comprehensive ?[3] ? Provide ?for ?the ?collection ?and ?display ?of ?all ?behaviors ?that ?are ?relevant, ? not ?just ?those ?that ?are ?easy ?to ?handle ?with ?available ?technology. ? ? Controllable ?[3] ? it ?is ?important ?to ?let ?people ?control ?and ?edit ?the ?data ?so ?that ?it ?reflects ? what ?they ?think ?is ?appropriate. ?Control ?also ?includes ?restricting ?and ? allowing ?access ?to ?the ?data. ? Self-??monitoring ?[1] ? Eliminate ?the ?tedium ?and ?increase ?the ?reliability ?and ?completeness ?of ? collecting ?data ?on ?activity, ?progress, ?or ?status ?by ?automating ?data ? collection. ?Enables ?reflection ?on ?current ?state ?and ?trends. ? Unobtrusive ?[3] ? Solutions ?should ?fit ?into ?the ?user?s ?everyday ?life ?without ?unduly ?calling ? attention ?to ?the ?solution ?or ?the ?user. ? Fe ed ba ck ?& ?R ef le ct io n ? In di vi du al ? ? Abstract ?& ? reflective ?[3] ? Instead ?of ?presenting ?raw ?data, ?find ?a ?way ?to ?abstract ?its ?presentation ?in ? a ?way ?that ?encourages ?reflection ?on ?activity ?and ?its ?relation ?to ?goals ? Operant ? conditioning ?[1] ? From ?behaviorism, ?using ?reinforcement ?(either ?reward ?or ?punishment) ?to ? encourage ?or ?discourage ?specific ?behaviors. ?Note ?that ?there ?are ? significant ?moral ?considerations ?in ?use ?of ?this ?technique ?because ?of ?its ? potential ?for ?direct ?harm ?(from ?punishments) ?and ?abuse ?(even ?when ? positive ?reinforcement ?is ?used, ?it ?is ?a ?powerful ?technique ?that ?can ? ? 95 ? ? Table ?17. ?Persuasive ?technology ?has ?a ?wide ?variety ?of ?strategies ?available ?to ?support ?different ?aspects ?of ?behavior ? change. ? ? ? encourage ?behaviors ?that ?are ?themselves ?negative). ? Positive ?[3] ? Suggests ?only ?using ?positive ?reinforcement ?when ?desired ?behaviors ?are ? performed; ?when ?they ?are ?not, ?sustain ?the ?user?s ?interest, ?but ?do ?not ? either ?punish ?or ?reward. ? Praise ?[2] ? Cheering ?desired ?behaviors ?is ?a ?simple ?form ?of ?positive ?reinforcement. ? Trending/historical ? [3] ? Allow ?the ?user ?to ?see ?past ?behavior ?and ?how ?it ?relates ?to ?their ?goals. ? Consider ?that ?goals ?may ?change ?over ?time. ?Devices ?used ?for ?collecting ? data ?may ?change ?over ?time ?as ?well, ?so ?data ?portability ?is ?important ?for ? being ?able ?being ?able ?to ?see ?trends ?over ?time. ? So ci al ? ? Public ?[3] ? Because ?the ?data ?being ?collected ?may ?be ?exposed ?to ?other ?people ?while ? the ?user ?is ?working ?with ?it, ?represent ?it ?in ?a ?way ?that ?will ?not ?cause ? embarrassment ?or ?discomfort ?in ?that ?event. ? Social ?learning ?[4] ? Other ?people ?can ?teach ?how ?to ?do ?activities ? Social ?comparison ? [2] ? Enabling ?people ?to ?see ?how ?other ?people ?are ?behaving ?can ?motivate ?and ? provide ?information ?about ?what ?is ?achievable. ? Social ?influence ?[4] ? Both ?teamwork ?(wanting ?to ?support ?teammates ?and ?not ?let ?them ?down) ? and ?competition ?(wanting ?to ?beat ?others) ?can ?provide ?motivation. ? ? Surveillance ?[1] ? Awareness ?that ?one?s ?behavior ?is ?being ?monitored ?motivates ?people. ? ? Reciprocity ?[2] ? Having ?an ?agreement ?with ?one ?or ?more ?other ?people ?to ?mutually ?support ? each ?other?s ?goals ? Use ?of ?virtual ? humans ?[2] ? People ?respond ?powerfully ?to ?images ?of ?human ?expressions ?and ?body ? language; ?virtual ?humans ?can ?be ?used ?to ?exploit ?mimicry, ?rapport, ?and ? other ?emotional ?responses ?to ?motivate ?desired ?behaviors ?and ?strengthen ? commitment ?to ?goals. ? ? 96 ? 10 Appendix ?C: ?Features ?& ?Gaps ?of ?Existing ?Reading ?tools ?Many ?tools ?for ?readers ?exist. ?These ?tools ?have ?many ?capabilities ?to ?assist ?with ?various ?problems. ?I ?wanted ?to ?examine ?these ?tools ?to ?identify ?existing ?design ?patterns ?and ?idioms ?used ?in ?reading ?tools, ?as ?well ?as ?to ?clarify ?what ?gaps ?existed ?that ?need ?to ?be ?filled. ?I ?selected ?a ?subset ?of ?tools ?using ?an ?informal ?methodology, ?choosing ?from ?among ?those ?mentioned ?in ?the ?interviews ?and ?those ?frequently ?mentioned ?in ?online ?reading ?communities ?and ?by ?book ?bloggers. ?The ?table ?below ?compares ?the ?available ?functionality ?of ?several ?tools. ?Some ?of ?these ?capabilities ?are ?from ?the ?survey ?of ?new ?media ?technology ?(Section ?2.8), ?and ?others ?are ?capabilities ?imagined ?to ?address ?problems ?described ?by ?interview ?subjects. ?The ?tools ?were ?selected ?through ?an ?informal ?process. ?Several ?of ?the ?tools ?were ?mentioned ?by ?interview ?subjects, ?including ?physical ?TBR ?shelves, ?emailing ?notes ?to ?oneself, ?paper ?lists, ?and ?electronic ?documents. ?Goodreads.com ?and ?Amazon.com ?were ?both ?mentioned ?by ?multiple ?interview ?subjects ?as ?well. ?Amazon ?has ?several ?overlapping ?tools ?with ?different ?capabilities; ?for ?clarity ?I ?distinguished ?between ?their ?overall ?website, ?wishlists, ?Listmania, ?and ?the ?capabilities ?available ?using ?Amazon?s ?Kindle ?ereader ?devices. ?I ?also ?examined ?a ?variety ?of ?other ?existing ?software ?tools. ?I ?identified ?these ?tools ?through ?web ?searches ?for ?reviews ?of ?tools ?for ?readers, ?and ?selected ?the ?most ?frequently-??mentioned ?ones. ?These ?included ?Google ?Books, ?LibraryThing, ?Delicious ?Library, ?and ?Shelfari. ?(Goodreads ?also ?featured ?prominently ?in ?these ?results, ?and ?it ?would ?have ?been ?included ?for ?that ?reason ?even ?if ?it ?had ?not ?already ?been ?identified ?by ?multiple ?interview ?subjects.) ?I ?found ?that ?while ?many ?of ?these ?tools ?provide ?ample ?support ?for ?identifying ?books ?of ?interest ?and ?storing ?a ?reference ?to ?them ?for ?later, ?they ?did ?not ?provide ?encouragement ?to ?actually ?read ?those ?books. ?They ?also ?had ?limitations ?in ?spanning ?multiple ?stashes, ?leaving ?users ?in ?a ?position ?of ?needing ?to ?perform ?multiple ?checks ?and ?searches ?to ?find ?a ?book ?they ?had ?stashed ?previously. ?This ?presents ?an ?opportunity ?for ?future ?solutions ?to ?fill ?these ?unmet ?needs. ? ?Key: ? ? ? ?= ?has ?capability ? o ?= ?partial ?capability ? blank ?cell ?= ?no ?capability ? ? ? ? 97 ? ? Problem ? Capability ? Ph ys ic al ?T BR ?sh el f ? Em ai l ?t o ? se lf ? Pa pe r ?l is t ? U ns tr uc tu re d ? fil e ? G oo dr ea ds ? Sh el fa ri ? Li br ar yT hi ng ? D el ic io us ?L ib ra ry ? G oo gl e ? Bo ok s ? Bi bl io co m m on s ? Am az on .c om ?w eb si te ? Am az on ?K in dl e ? Am az on ?w is hl is ts ? Am az on ?L is tm an ia ? Discover ? books ?you ? will ?want ? to ?read ? Recommendation ? engine ? ? ? ? ? ? ? ? ? ? ? o ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Receive ? suggestions ?from ? friends ? ? ? ? ? ? ? ? ? ? ? ? ? o ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Curated ?lists ? from ?others ? ? ? ? ? ? ? ? ? o ? ? ? ? ? ? ? o ? ? ? ? ? ? ? ? ? ? ? Decide ? whether ? you ?want ? to ?read ?a ? specific ? book ? reviews ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? publisher?s ? description ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? author ?bio ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? cover ?image ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? o ? ? ? ? ? endorsement ? blurbs ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Organize ? books ? Existing ?book ? metadata ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? User-??provided ? categories ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? o ? ? ? ? ? Arbitrary, ?direct ? arrangement ? ? ? ? ? o ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? o ? o ? o ? Add ?books ? Barcode ?scan ? ? ? ? ? ? ? ? ? ? ? o ? ? ? ? ? ? ? ? ? o ? ? ? ? ? ? ? From ?partial ?/ ? incomplete ? author ?or ?title ? o ? o ? o ? o ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Cover ?image ? recognition ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? o ? ? ? o ? ? ? ? ? ? ? Remember ? a ?book ?you ? want ?to ? read ?later ? in ?a ?specific ? format ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? regardless ?of ? format ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? before ?it ?has ? been ?published ? ? ? ? ? ? ? ? ? o ? ? ? ? ? ? ? o ? o ? o ? ? ? ? ? ? ? Recall ?& ? review ? previously-?? stashed ? books ? independent ?of ? source/vendor ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? o ? ? ? ? ? ? ? ? ? ? ? ? ? connect ?to ?and ? aggregate ? multiple ?source ? stashes ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Choose ? what ?to ? read ?next ? from ? books ?you ? already ? have ? Provide ?a ?stash ? for ?books ?you ? want ?to ?read ? ? ? ? ? ? ? ? ? ? ? ? ? o ? o ? ? ? ? ? ? ? o ? o ? ? ? Prime ?awareness ? of ?stashed ?books ? through ?ambient ? visibility ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 98 ? Problem ? Capability ? Ph ys ic al ?T BR ?sh el f ? Em ai l ?t o ? se lf ? Pa pe r ?l is t ? U ns tr uc tu re d ? fil e ? G oo dr ea ds ? Sh el fa ri ? Li br ar yT hi ng ? D el ic io us ?L ib ra ry ? G oo gl e ? Bo ok s ? Bi bl io co m m on s ? Am az on .c om ?w eb si te ? Am az on ?K in dl e ? Am az on ?w is hl is ts ? Am az on ?L is tm an ia ? Share ?and ? display ? your ? reading ? Tell ?others ?about ? a ?specific ?book ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? o ? Display ?what ? books ?you ?read ? to ?people ?online ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Display ?what ? books ?you ?read ? to ?people ?who ? visit ?you ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Finish ? reading ??in ? progress? ? books ? Indicate ?current ? position ?in ?book ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? o ? ? ? ? ? Provide ?a ?visible ? reminder ?of ?in-?? progress ?books ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? o ? ? ? ? ? ? ? ? ? ? ? 99 ? 11 Appendix ?D: ?Personal ?Informatics ?for ?Media ?Consumption ? ?One ?specific ?subset ?of ?persuasive ?technology ?that ?has ?gained ?in ?popularity ?recently ?is ?the ?field ?of ?personal ?informatics: ? ?collecting ?and ?reflecting ?on ?objective ?data ?about ?one?s ?own ?behavior ?in ?order ?to ? ?better ?achieve ?desired ?outcomes. ?In ?recent ?years, ?technology ?capable ?of ?supporting ?this ?practice ?has ?become ?more ?affordable, ?easy ?to ?use, ?and ?widely ?available, ?with ?commercial ?offerings ?from ?companies ?such ?as ?Nike, ?Phillips, ?and ?Fitbit ?crossing ?into ?mainstream ?use. ? ? 11.1 Background ?The ?Quantified ?Self ?(QS) ?movement ?is ?based ?on ?the ?practice ?of ?personal ?informatics. ?In ?personal ?conversations ?with ?attendees ?at ?Seattle ?Quantified ?Self ?Meetups, ?they ?told ?me ?they ?often ?find ?that ?simply ?measuring ?something ?causes ?the ?measured ?behavior ?to ?change. ?This ?is ?reminiscent ?of ?the ??Hawthorne ?effect? ?discovered ?in ?productivity ?studies ?at ?the ?Hawthorne ?power ?plant ?in ?the ? ?early ?twentieth ?century. ?The ?meaning ?and ?mechanisms ?of ?the ?effect ?are ?debated, ?but ?in ?general ?it ?claims ?that ?performing ?an ?intervention ?where ?the ?subjects ?knew ?their ?productivity ?was ?being ?measured ?increased ?productivity, ?regardless ?of ?the ?actual ?intervention ?(Olson, ?Verley, ?Santos, ?& ?Salas, ?1994). ?Another ?powerful ?mechanism ?which ?seems ?to ?be ?at ?work ?in ?QS ?is ?related ?to ?the ??Seinfeld ?Chart,? ?named ?after ?the ?work ?habits ?of ?the ?comedian ?Jerry ?Seinfeld: ?he ?simply ?marks ?a ?large ?X ?on ?a ?wall ?calendar ?each ?day ?that ?he ?writes ?and ?tries ?to ??not ?break ?the ?chain? ?(Isaac, ?2007). ? ?In ?addition ?to ?the ?intrinsic ?motivations ?of ?performing ?the ?desired ?action, ?the ?QS?ers ?told ?me ?that ?the ?desire ?to ?maintain ?the ?unbroken ?streak ?and ?see ?the ?ongoing ?record ?of ?success ?serves ?as ?extrinsic ?motivation. ?This ?seems ?connected ?to ?Macadams? ?identity ?claims ?(MacAdams, ?1997) ?and ?Swann?s ?self-??verification ?(Swann, ?1983); ?we ?want ?to ?see ?and ?show ?others ?evidence ?that ?supports ?our ?self-??image, ?so ?by ?creating ?visual ?evidence ?about ?our ?behavior ?where ?we ?will ?see ?it, ?we ?are ?more ?motivated ?to ?behave ?as ?desired ?in ?order ?to ?keep ?the ?evidence ?and ?our ?self-??image ?in ?accord.) ?QS?ers ?also ?reflect ?upon ?the ?collected ?data ?and ?sometimes ?gain ?insights ?which ?help ?them ?achieve ?their ?goals ?by ?finding ?patterns. ? ?The ?Personal ?Informatics ?approach ?of ?tracking ?data ?has ?a ?problem, ?which ?is ?that ?people ?stop ?recording ?data ?when ?it ?is ?not ?favorable. ? ? ?There?s ?a ?discipline ?switch ?-?? ?it ?can ?stay ?on ?for ?months ?at ?a ?time. ?Tracking ?can ?help. ?But ? as ?soon ?as ?I ?go ?off ?my ?goal, ?I ?stop ?tracking. ?I ?might ?record ?breakfast ?and ?lunch, ?and ?then ? record ?nothing ?for ?dinner-?? ?because ?dinner ?didn?t ?follow ?the ?diet.? ??S1 ?Ian ?Li ?(Li, ?Dey, ?& ?Forlizzi, ?2010) ?developed ?a ?model ?of ?personal ?informatics, ?where ?he ?identifies ?different ?phases ?of ?activity ?around ?personal ?informatics ?and ?challenges ?that ?people ?encounter ?in ?each ?phase. ? ?There ?is ?a ?great ?deal ?of ?similarity ?with ?other ?persuasive ?technology, ?but ?the ?focus ?is ?heavily ?weighted ?towards ?data, ?and ?there ?is ?less ?attention ?paid ?to ?the ?experience ?being ?measured. ? ? ? ? ? 100 ? Personal ?Informatics ?Activity ?Phase ? Hassles ? Preparation ?? ?decide ?what ?to ?record ?& ?how ? Tool/data ?lock-??in ?-?? ?choosing ?the ?wrong ?tool ?can ? result ?in ?abandoning ?data ? wrong ?/ ?insufficient ?data ?collected ?-?? ?so ?initial ? efforts ?may ?not ?be ?able ?to ?provide ?desired ?insights ? Collection ?? ?observe ?and ?record ?data ?(manually ?or ? automated) ? Tool ?may ?not ?be ?available ?when ?/ ?where ?needed ? ? Remembering ?to ?collect ?data ? Time-??consuming ?to ?collect ?& ?record ?data ? ? Accuracy ?may ?be ?estimated ?or ?measured ?poorly ? Motivation ?needed ?to ?maintain ?collection ?effort ? Integration ?? ?prepare ?and ?transform ?the ?data ?so ? the ?user ?can ?later ?make ?sense ?of ?it ? Transcribing ?data ?from ?collection ?to ?analysis ?tools ? Organizing ?data ?so ?it ?can ?be ?processed ? Scattered ?visualizations ?requires ?users ?to ?observe ? analysis ?in ?different ?places ? Multiple ?inputs ?makes ?combining ?data ?effortful ? Reflection ?? ?short ?term ?to ?review ?recent ? performance; ?long ?term ?to ?reflect ?on ?goals, ? progress, ?trends ?and ?identify ?patterns ? Lack ?of ?time ?? ?analysis ? ? Visualization ?tools ?often ?don?t ?provide ?the ?views ?of ? data ?people ?are ?seeking ? Self-??criticism ?can ?be ?hard ?to ?resist ?when ?reviewing ? personal ?data, ?this ?can ?prompt ?avoiding ?reflection ? Interpretation ?of ?the ?data ?can ?be ?difficult ? Searching ?for ?the ?desired ?information ?can ?be ? difficult ?or ?slow ? No ?context ?provided ?-?? ?if ?data ?collection ?is ?sparse, ? the ?reasons ?for ?a ?change ?may ?be ?unclear ? Sparse ?data ?? ?if ?not ?much ?data ?is ?collected, ?analysis ? may ?provide ?insufficient ?meaning, ?leading ?to ?giving ? up ?on ?personal ?informatics ? Action ?? ?take ?the ?new ?understanding ?provided ?by ? data ?and ?apply ?it ?to ?change ?behavior ?to ?meet ?goals ? Lack ?of ?suggestions ?? ?people ?may ?not ?know ?what ? to ?do ?to ?change ?a ?pattern ?they ?have ?identified ? Sharing ?with ?others ?? ?may ?be ?difficult ?to ?present ? data ?and ?insights ?to ?others ?who ?can ?advise ?on ? actions ?(doctors, ?social ?networks, ?forums) ? Figure ?22. ?People ?who ?use ?personal ?informatics ?face ?a ?number ?of ?challenges ?in ?each ?phase, ?which ?should ?inform ? the ?design ?of ?tools ?(Li ?et ?al., ?2010). ?In ?the ?next ?section, ?I ?examine ?existing ?tools ?that ?address ?media ?consumption ?and ?evaluate ?them ?against ?these ?challenges. ?I ?will ?also ?show ?how ?many ?of ?these ?challenges ?can ?be ? ? 101 ? addressed ?in ?a ?design ?concept ?for ?a ?personal ?informatics ?solution ?for ?media ?consumption ?in ?section. ? 11.2 Survey ?of ?existing ?personal ?informatics ?tools ?for ?media ?consumption ?Personal ?informatics ?is ?effective ?for ?some ?people ?in ?helping ?make ?sense ?of ?their ?behavior ?and ?achieve ?desired ?changes. ?I ?wanted ?to ?determine ?if ?there ?were ?existing ?personal ?informatics ?tools ?for ?media ?consumption ?that ?would ?help ?address ?the ?needs ?people ?face. ? ?The ?Quantified ?Self ?community ?maintains ?a ?directory ?of ?over ?500 ?personal ?informatics ?tools4 ?submitted ?and ?categorized ?by ?the ?community ?members. ?The ?categories ?represent ?different ?areas ?of ?life ?where ?people ?want ?support ?in ?making ?changes. ?While ?some ?of ?the ?categories ?are ?tangentially ?related ?to ?media ?consumption ?(e.g., ?lifestyle, ?productivity, ?learning) ?none ?of ?the ?categories ?are ?specific ?to ?media ?consumption. ? ? ? Figure ?23. ?While ?the ?Quantified ?Self ?community ?has ?curated ?a ?guide ?to ?over ?500 ?personal ?informatics ?tools ? available ?to ?help ?people ?make ?changes ?in ?many ?areas ?of ?life, ?media ?consumption ?is ?not ?represented. ?Because ?none ?of ?the ?categories ?was ?a ?direct ?fit, ?I ?reviewed ?the ?descriptions ?of ?all ?the ?tools. ?From ?that ?list, ?I ?identified ?13 ?tools ?relevant ?to ?media ?consumption ?? ?if ?it ?were ?a ?distinct ?category, ?it ?would ?be ?smaller ?than ?all ?but ?one ?of ?the ?existing ?categories ?in ?the ?guide. ?I ?evaluated ?which ?categories ?of ?media ?they ?addressed ?and ?which ?stages ?of ?personal ?informatics ?activities ?they ?supported. ?Table ?18 ?summarizes ?my ?findings. ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?4 ?http://quantifiedself.com/guide/ ? ? ? 102 ? Tool ? Media ?category ?support ? Personal ?Informatics ? stage ?support ? Bo ok s ? Te le vi sio n ? M ov ie s ? M us ic ? W eb sit es ? M ag az in es ? ? N ew sp ap er s ? So ci al ?n et w or ks ? Pe rp ar at io n ? Co lle ct io n ? In te gr at io n ? Re fle ct io n ? Ac tio n ? GoodReads ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? LibraryThing ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ReadMore ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Readmill ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Readernaut ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Amazon.com ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Recall ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? RescueTime ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? LastGraph ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? LastHistory ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Balancer ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Miso ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Voyurl ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Table ?18. ?Personal ?Informatics ?tools ?for ?media ?consumption ?are ?incomplete ?in ?both ?media ?category ?support ?and ?in ? supporting ?all ?stages ?of ?personal ?informatics ?activities. ?The ?results ?make ?clear ?that ?there ?are ?no ?solutions ?that ?support ?all ?stages ?of ?personal ?informatics ?for ?any ?media ?category. ?And ?media ?consumption ?is ?at ?present ?even ?more ?poorly ?supported ?than ?it ?appears ?from ?the ?table ?above. ? ? ? Several ?of ?these ?products ?are ?now ?apparently ?defunct ?(Voyurl, ?Readernaut) ?or ?are ?research ?tools ?not ?being ?further ?developed ?(Balancer, ?LastGraph, ?LastHistory). ? ? ? Many ?of ?them ?only ?cover ?part ?of ?a ?user?s ?consumption ?in ?a ?given ?category. ?For ?example, ?RescueTime ?can ?track ?websites ?you ?visit ?on ?your ?computer, ?but ?not ?your ?mobile ?phone. ?Balancer ?and ?Voyurl ?only ?track ?websites ?visited ?through ?Google?s ?Chrome ?browser ?? ?and ?Balancer ?only ?tracks ?politics ?and ?news ?websites. ?Amazon?s ?tools ?only ?provide ?data ?about ?media ?purchased ?from ?them. ? ? ? Preparation ?support ?? ?goal ?setting ?? ?is ?missing ?entirely. ? ? Collection ?support ?is ?the ?common ?feature ?present ?in ?all ?solutions, ?but ?solutions ?either ?require ?manual ?data ?entry ?or ?only ?support ?a ?small ?fraction ?of ?sources ?with ?automated ?data ?collection. ? ? Integration ?support ?is ?practically ?non-??existent. ?Some ?tools ?provide ?basic ?export, ?but ?that ?is ?all. ? ? The ?support ?for ?reflection ?is ?quite ?basic ?in ?most ?cases, ?usually ?just ?providing ?a ?raw ?list ?of ?past ?consumption. ? ? ? 103 ? ? The ?support ?for ?action ?is ?limited ?to ?providing ?a ?list ?of ?items ?that ?could ?be ?consumed, ?sometimes ?with ?links ?to ?one ?or ?more ?sources ?where ?the ?item ?could ?be ?purchased. ?One ?of ?the ?most ?interesting ?tools ?provided ?is ?also ?the ?most ?narrowly ?focused, ?yet ?it ?has ?a ?broad ?range ?of ?support ?within ?its ?limited ?domain. ?Balancer, ?a ?browser ?extension, ?was ?created ?as ?part ?of ?a ?research ?project ?investigating ?diversity ?in ?opinion ?and ?news ?consumption ?(Munson ?& ?Resnick, ?2010). ? ? ? Figure ?24. ?Balancer ?(Munson ?& ?Resnick, ?2010) ?provides ?strong ?support ?for ?collection, ?reflection, ?and ?action ?in ?its ? narrow ?domain ?of ?reading ?politically ?balanced ?news ?on ?the ?web. ?Within ?the ?constraints ?mentioned ?above, ?Balancer ?has ?excellent ?support ?for ?collection, ?automatically ?monitoring ?websites ?visited ?with ?no ?effort ?required ?on ?the ?part ?of ?the ?user. ?Reflection ?is ?supported ?with ?a ?simple ?graphic ?indication ?of ?the ?political ?viewpoint ?of ?news ?consumption ?(pictured ?in ?Figure ?24). ?And ?action ?support ?is ?provided ?in ?the ?form ?of ?links ?to ?alternative ?sites ?from ?either ?side ?of ?the ?political ?spectrum. ?Still, ?it ?has ?no ?support ?for ?preparation ?? ?the ?goal ?it ?supports ?is ?predetermined. ?And ?it ?lacks ?support ?for ?integration; ?it ?is ?only ?capable ?of ?using ?data ?gathered ?within ?a ?single ?desktop ?web ?browser ?environment. ?There ?is ?no ?way ?to ?bring ?in ?data ?from ?other ?sources ?of ?political ?news ?and ?opinion, ?or ?even ?to ?combine ?the ?results ?of ?one ?individual ?on ?two ?different ?computers. ? 11.3 Design ?considerations ?of ?personal ?informatics ?for ?media ?consumption ?Advertisers ?and ?publishers ?currently ?have ?better ?data ?on ?our ?media ?consumption ?habits ?than ?we ?do. ?It ?should ?be ?possible ?to ?provide ?interested ?people ?with ?tools ?and ?information ?to ?help ?them. ? ?Such ?a ?solution ?should ?address ?the ?limitations ?we ?found ?when ?surveying ?existing ?applications. ?Emerging ?technologies ?could ?be ?leveraged ?and ?existing ?technologies ?could ?be ?extended ?to ?address ?current ?gaps. ?Based ?on ?the ?research ?findings ?about ?people?s ?challenges, ?I ?have ?provided ?design ?considerations ?relevant ?to ?supporting ?media ?consumption ?behavior ?change ?for ?each ?of ?the ?five ?phases ?of ?personal ?informatics ?activity ?defined ?by ?Li ?et ?al. ?(2010): ?preparation, ?collection, ?integration, ?reflection, ?and ?action. ? ? 104 ? 11.3.1 Preparation ?The ?solution ?should ?help ?people ?decide ?what ?changes ?they ?are ?trying ?to ?accomplish. ?Perhaps ?using ?an ?approach ?such ?as ?that ?used ?by ?the ?general ?purpose ?app ?Lift, ?where ?people ?are ?free ?to ?suggest ?any ?goals ?they ?want, ?and ?then ?these ?goals ?are ?available ?to ?be ?joined ?by ?other ?people. ?This ?enables ?formation ?of ?a ?community ?of ?people ?oriented ?towards ?the ?same ?activity, ?who ?can ?provide ?a ?variety ?of ?social ?supports ?to ?each ?other ?(see ?the ?relevant ?social ?strategies ?in ?Table ?17). ? 11.3.2 Collection ?Existing ?solutions ?have ?major ?weakness ?in ?data ?collection. ?Requiring ?manual ?entry ?of ?all ?items ?is ?too ?effortful ?for ?most ?users. ?There ?are ?some ?media ?platforms ?that ?provide ?excellent ?automatic ?data ?collection ?for ?consumption ?within ?that ?platform ?(e.g., ?Amazon ?Kindle, ?TiVo ?digital ?video ?recorder, ?Netflix ?streaming ?video, ?Last.fm ?music), ?but ?they ?have ?no ?visibility ?to ?media ?consumed ?outside ?that ?silo. ?And ?the ?platform ?providers ?often ?restrict ?access ?to ?the ?data ?? ?in ?many ?cases ?it ?is ?more ?available ?to ?publishers ?and ?advertisers ?than ?to ?the ?users ?whose ?purchasing ?and ?consumption ?behavior ?generated ?it. ?They ?also ?restrict ?access ?to ?the ?media ?itself ?using ?Digital ?Rights ?Management. ?Yet ?fully ?automated ?data ?collection ?across ?all ?media ?types ?can ?be ?imagined ?quite ?easily; ?it ?appears ?we ?are ?on ?the ?verge ?of ?being ?able ?to ?achieve ?automated ?data ?collection ?of ?all ?of ?one?s ?media ?consumption. ?After ?all, ?if ?a ?person ?is ?to ?be ?able ?to ?experience ?media, ?they ?must ?be ?able ?to ?see ?and ?hear ?it. ?(This ?is ?referred ?to ?as ?the ??analog ?hole? ?in ?digital ?rights ?management.) ?So ?it ?is ?at ?that ?point ?where ?consumer-??empowering ?technology ?can ?be ?inserted, ?identifying ?the ?media ?through ?sight ?and ?sound, ?just ?as ?media ?consumers ?experience ?it. ?And ?such ?technologies ?are ?increasingly ?prevalent ?and ?feasible. ? ? Wearable ?computing ?devices ?such ?as ?Google ?Glass ?will ?be ?able ?to ?record ?samples ?of ?all ? media ?a ?person ?consumes ?or ?examines. ?It ?must ?be ?noted ?that ?at ?present, ?there ?is ?a ?great ?deal ?of ?controversy ?about ?the ?ethics ?and ?etiquette ?of ?ubiquitous ?recording, ?which ?must ?be ?addressed ?before ?widespread ?adoption. ? ? ? In ?the ?interim, ?people ?are ?already ?using ?their ?smartphones ?to ?take ?capture ?pictures ?and ?audio ?snippets ?of ?specific ?media ?items ?in ?order ?to ?identify ?and ?save ?them. ? ? Many ?existing ?tools ?are ?capable ?of ?identifying ?specific ?works ?of ?media ?from ?small ?recorded ?samples: ? o Books ?can ?be ?identified ?from ?a ?cover ?photograph: ?example ?Amazon?s ?mobile ?app ?and ?Google ?image ?search ? o Texts ?can ?be ?identified ?from ?small ?excerpts, ?such ?as ?with ?plagiarism ?detection ?systems ? o Songs ?can ?be ?identified ?from ?short ?recordings, ?such ?as ?with ?apps ?like ?Shazam ?and ?SoundHound. ?This ?technology ?is ?also ?being ?used ?to ?identify ?television ?shows ?and ?commercials; ?it ?would ?be ?conceptually ?simple ?to ?extend ?this ?to ?movies ?as ?well. ? o To ?identify ?live ?performances, ?location ?could ?be ?combined ?with ?event ?calendars. ? ? 105 ? 11.3.3 Integration ?If ?all ?of ?a ?person?s ?media ?consumption ?is ?collected ?in ?one ?place, ?the ?integration ?hassles ?of ?bringing ?data ?together ?from ?multiple ?sources ?can ?be ?avoided. ? ?Another ?challenge ?in ?spanning ?multiple ?forms ?of ?media ?is ?that ?of ?units. ?To ?use ?the ?food ?metaphor, ?it ?is ?the ?apples ?and ?oranges ?problem: ?how ?do ?you ?make ?sense ?of ?consumption ?of ?books ?vs. ?consumption ?of ?television ?shows? ?Existing ?tools ?track ?consumption ?primarily ?based ?on ?media ?items: ?here ?are ?the ?books ?I ?read; ?here ?are ?the ?movies ?I ?watched. ?But ?a ?recording/sampling ?system ?would ?be ?able ?to ?tell ?how ?much ?time ?was ?spent ?on ?with ?each ?media ?item, ?and ?use ?time ?as ?a ?common ?measurement ?basis. ? ? 11.3.4 Reflection ?It ?is ?important ?to ?tie ?reflection ?back ?to ?goals. ?We ?have ?already ?seen ?that ?people?s ?categories ?and ?goals ?are ?idiosyncratic. ?A ?solution ?will ?need ?to ?enable ?presenting ?the ?data ?in ?a ?way ?that ?aligns ?with ?the ?goals ?they ?established ?during ?preparation. ?This ?could ?involve ?a ?tagging/training ?approach, ?where ?the ?system ?learns ?the ?user?s ?categorization ?patterns ?over ?time. ? ?Still, ?it ?is ?useful ?to ?provide ?people ?with ?a ?starting ?point, ?so ?breaking ?things ?down ?into ?media ?category ?(books, ?television, ?movies, ?music, ?social ?networks, ?etc.) ?would ?probably ?be ?a ?good ?starting ?place. ? 11.3.5 Action ? ? ?Personal ?informatics ?solutions ?for ?media ?consumption ?could ?help ?with ?action ?in ?several ?ways. ?First, ?context-??sensitive ?prompting ?could ?prompt ?action. ?One ?aspect ?of ?context ?that ?would ?be ?readily ?available ?to ?such ?a ?tool ?would ?be ?a ?person?s ?previous ?media ?consumption ?as ?well ?as ?their ?goals. ?If ?someone ?had ?just ?consumed ?something ?from ?one ?category ?they ?had ?set ?as ?part ?of ?their ?desired ?consumption, ?prompting ?them ?to ?select ?something ?from ?another ?category ?that ?they ?hadn?t ??eaten? ?recently ?would ?be ?helpful. ?If ?a ?PI ?solution ?could ?detect ?other ?aspects ?of ?a ?user?s ?context, ?that ?could ?also ?be ?used ?to ?encourage ?action ?by ?filtering ?their ?recommendations ?based ?upon ?that ?context, ?as ?discussed ?in ?Section ?3.5. ? ?Another ?way ?that ?a ?solution ?could ?encourage ?action ?would ?be ?through ?use ?of ?priming, ?as ?described ?with ?the ?TBR ?design ?research. ? ? 11.4 Conclusion ?Existing ?PI ?solutions ?for ?media ?consumption ?have ?numerous ?gaps ?in ?the ?various ?stages ?of ?PI ?activities. ?I ?have ?reviewed ?these ?and ?identified ?potential ?opportunities ?to ?fill ?these ?gaps ?in ?developing ?a ?more ?effective ?PI ?solution ?to ?support ?media ?consumption. ?Yet ?PI ?is ?not ?necessarily ?a ?solution ?for ?everyone. ?I ?heard ?(in ?Section ?3.5.2.2) ?that ?some ?people ?find ?this ?sort ?of ?data ?collection ?and ?review ?approach ?ineffective, ?especially ?in ?returning ?to ?desired ?behavior ?after ?a ? ?stumble, ?while ?others ?feel ?this ?sort ?of ?activity ?is ??obsessing? ?over ?negative ?aspects ?of ?their ?behavior, ?which ?they ?find ?nearly ?as ?odious ?as ?the ?behavior ?itself. ?Still, ?at ? ? 106 ? least ?those ?people ?who ?do ?find ?personal ?informatics ?a ?rewarding ?and ?useful ?activity ?may ?be ?well-??served ?by ?a ?personal ?informatics ?system ?for ?media ?consumption ?which ?is ?designed ?in ?accordance ?with ?these ?design ?considerations. ? ?