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Browsing Information School by Author "Martin, Andrew P."

Browsing Information School by Author "Martin, Andrew P."

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  • Martin, Andrew P.; Ivory, Melody Y.; Megraw, Rodrick; Slabosky, Beverly (2005-08-25)
    Users continue to report problems with user assistance systems. We conducted a study within three populations that have a stake in the user assistance process: users, developers (anyone who plays a role in creating the ...
  • Ivory, Melody Y.; Martin, Andrew P.; Megraw, Rodrick; Slabosky, Beverly (2005-08-29)
    Users need help systems to support their use of complex information technology (IT); however, several studies have shown help systems to be inadequate. To identify ways in which to improve help systems, we administered an ...
  • Slabosky, Beverly; Ivory, Melody Y.; Martin, Andrew P.; Lacenski, Amelia (2005-08-31)
    Through the use of an on-line questionnaire and in-depth observation sessions, we examined how people produce tactile graphics (raised images that are designed to be read by the fingers) for blind students and how they use ...
  • Martin, Andrew P.; Ivory, Melody Y.; Groce, Dmitri (2004-12-17)
    We developed an interactive movie to educate people who do not have impairments about how people who do have certain impairments experience the World Wide Web. We walk the viewer through the experiences of five people who ...

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