This study investigates how community-based organizations that provide basic technology training integrate it with other services and tap a network of service providers to improve employability prospects for lower-wage, lower-skill populations in the United States. Research focused on organizations that provide basic computer ...

This article proposes an analytical framework to better understand the role of ICT skills in improving employment opportunities for low-income groups. The research draws upon the experiences of seventy NGOs that provide ICT training programs and other employment services in 23 countries around the world and explores the linkage ...