What role should the world’s public libraries have in civic engagement? In recent years, traditional media have weakened, the civic space has become increasingly divisive, and society has become ever more divided socially, economically and politically, yet public libraries have stood strong. They have long fulfilled a vital ...

This study investigates how community-based organizations that provide basic technology training integrate it with other services and tap a network of service providers to improve employability prospects for lower-wage, lower-skill populations in the United States. Research focused on organizations that provide basic computer ...

This study describes the efforts of NGOs around the world to bring the benefits of new technologies to disadvantaged communities through their ICT training programs. It asks how NGOs design ICT training programs to meet diverse populations and socio-economic conditions. Researchers interviewed 25 NGO representatives and ...

This article proposes an analytical framework to better understand the role of ICT skills in improving employment opportunities for low-income groups. The research draws upon the experiences of seventy NGOs that provide ICT training programs and other employment services in 23 countries around the world and explores the linkage ...