LibGuides Usability Testing: Customizing a Product to Work for Your Users

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LibGuides Usability Testing: Customizing a Product to Work for Your Users

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dc.contributor.author Tawatao, Christine
dc.contributor.author Hungerford, Rachel
dc.contributor.author Ray, Lauren
dc.contributor.author Ward, Jennifer L.
dc.date.accessioned 2011-09-27T16:43:17Z
dc.date.available 2011-09-27T16:43:17Z
dc.date.issued 2010-10
dc.identifier.uri http://hdl.handle.net/1773/17101
dc.description.abstract After moving subject and class research guides from static html pages to Springshare’s LibGuides system, the University of Washington Libraries investigated how these guides and their built-in features were being understood and used our by students. This paper will describe usability testing that was conducted on our LibGuides subject guides in the fall of 2009 and how we used test findings to develop a new set of guidelines for guide authors to use in developing guides. We will cover the usability testing process, methodology and findings, as well as how data was remodeled into new recommendations for library staff authoring our LibGuides in order to make them more consistent and usable. We present how usability can improve a library’s own understanding of students’ search and navigation process, as well as how an outside vendor's system can be customized to create an improved user experience overall. en_US
dc.language.iso en_US en_US
dc.subject usability libguides en_US
dc.title LibGuides Usability Testing: Customizing a Product to Work for Your Users en_US


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2010lacPresentation.pdf 2.584Mb PDF View/Open presentation file (in PDF)
UWLibGuidesUsability-2010LAC-tawatao.pdf 636.1Kb PDF View/Open paper (in PDF)

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