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Does the Reference Desk Still Matter?: Assessing the Desk Paradigm at the University of Washington Libraries
(Rowman & Littlefield, 2015)
The University of Washington (UW) comprises three campuses and several off-campus facilities and is the largest comprehensive research institution in the Pacific Northwest. UW’s Seattle campus, its largest, has thirteen libraries which serve 43,000 students and 4,300 faculty and host over five million annual visits to library ...