Rubric assessment of information literacy is an important tool for librarians seeking to show evidence of student learning. The authors, who collaborated on the Rubric Assessment of Informational Literacy Skills (RAILS) research project, draw from their shared experience to present practical recommendations for implementing ...

Librarians seeking to balance quantitative value measures with qualitative methods should consider the inclusion of critical incident technique (CIT) questions into their library value inquiries. Even the addition of one well-conceived CIT question in a larger survey question pool can provide valuable stories in users’ own ...