Purpose: Discussion of a 2015-16 University of Washington Libraries project focused on understanding the needs and challenges of transfer students on the Seattle campus and developing innovative ways to support transfer student success. Design/methodology/approach: The study employs design thinking methods, including ...

This case study offers a model and set of practical approaches to implementing a sustainable, long-term student learning assessment program. While many academic libraries assess student learning outcomes, and the literature offers a variety of techniques and models for doing so, librarians can still struggle to build this ...