Business administration
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Recent Submissions
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Algorithms and User Behaviors
This dissertation delves into the burgeoning and critical field of artificial intelligence (AI), focusing on the increasingly intricate interaction between sophisticated algorithms and complex user behaviors. In an era of ... -
Essays in Financial Economics
This thesis consists of four empirical essays in financial economics, and the central theme is learning in financial markets. The first essay delves into retail investors' learning within an information market, which is ... -
Essays on Delay Information in Virtual Queues
The adoption of virtual queues in the service and retail industries has accelerated greatly in recent times. In collaboration with a major ride-sharing platform, we study the wait time information (WTI), in terms of the ... -
Four Essays on Inventory and Supply Chain Management
Inventory and supply chain management are key research areas in operations management. In the first chapter, we generalize classic maximin and minimax regret models (Scarf 1958, Perakis and Roels 2008) of the distributionally ... -
How Organizations Engage in Scientific Discourse to Influence Stakeholders and Regulatory Policy
A fundamental question in the non-market strategy literature is how firms attempt to shape the political environment to favor their interests. While prior literature has focused on how firms use informational, financial ... -
Humanizing Poverty Alleviation: A Mixed Methods Study of the Role of Dignity and Sanctity in Transforming the Lives of Poor Entrepreneurs in Pakistan.
Millions of people around the world live under conditions of poverty and financial vulnerability. Organizations have played a key role in the fight against poverty. One of the most promising interventions for poverty ... -
Understanding the Impacts of Data Privacy Regulation on Firm Performance
More and more privacy regulations are being introduced around the world. These regulations are intended to protect the consumers, but how they impact firms that must adhere to and implement such regulations is not yet well ... -
How Does Managers' Humor Influence Investor Judgments?
Managers use humor when communicating with market participants, and research finds that successfully using humor can provide several benefits for managers. However, theory suggests that these benefits could give rise to ... -
“We Are Moral": How a Team Moral Identity Influences the Functions and Outcomes of a Team
This dissertation introduces the construct of team moral identity, which refers to a team's shared sense of self that considers morality as a central, distinctive, and enduring characteristic of the team. Drawing from ... -
Understanding and Managing Customer Complaints
Retaining complaining customers and preventing complaint churn has been a topic of interest for scholars and businesses, yet research suggests there is ample room for both theoretical and managerial improvements. With the ... -
Data Analytics Strategy and Internal Information Quality
I examine whether a strategic focus on data analytics improves firms’ internal information quality, the decision-usefulness of information. Using textual analysis of firm disclosures to identify a data analytics strategy, ... -
Learning-based Models for Intelligent Decision Systems with Application to Crowdsourced Systems and Healthcare
Technologies like artificial intelligence, the Internet of Things, quantum computing, roboticprocess automation, and genomics have ushered in the fourth industrial revolution. Digital (crowdsourcing) platforms are one of ... -
Leader Self-Disclosure Depth: The Consequences of Leader’s Personal Disclosure for Followers
Self-disclosure, the act of sharing information about self to others, provides disclosers with many advantages such as higher intrinsic reward and improved interpersonal relations. Previous research on self-disclosure has ... -
Captured Equity Holders and Risk Shifting
I study how fund families’ simultaneous debt and equity holdings affect risk shifting by portfolio firms. Families generate more income from debt in one-third of their dual holding positions; I argue their equity in those ... -
Introducing Make-to-stock to Make-to-order Platforms
Many popular apparel print-on-demand (POD) services, such as Merch by Amazon, use the POD approach to meet scattered demand for a large variety of products on their platform. The POD approach is a form of the make-to-order ... -
Essays on Individuals’ Decision-Making and Engagement in Digital Platforms
Technology has brought about a lot of business innovations, such as fintech, sharing economy and entertainment analytics, which provides great opportunities of examining these innovations from different perspectives. My ... -
Essays on High-Growth Entrepreneurial Firms: Evidence from Unicorn Ventures
Previous management, finance, and entrepreneurship theories have paid less attention to unicorn ventures. The recent studies only provide an incomplete understanding of unicorn ventures as they do not systematically explain ... -
Essays on Corporate Finance
My thesis consists of two chapters in the area of empirical corporate finance. In the first chapter, I examine the effect of non-CEO compensation horizon on firm short-termism and investment. I find that a lower compensation ... -
The Grief-Work Interface: How Employees Navigate Grief and Work Following the Loss of a Loved One
In the United States, employees receive an average of four days of bereavement leave following the death of a family member. With the limited time-off available, employees are likely to still be grieving when they return ... -
Essays on Emerging Digital Platform Policies
This dissertation focuses on emerging policies and strategies on different digital platforms. In three different contexts, the charitable crowdfunding, the streaming media, and the knowledge sharing platform, I study the ...