Hiller, SteveKyrillidou, MarthaSelf, Jim2012-07-032012-07-032006Hiller, S.; Kyrillidou, M.; Self, J. (2006). Assessment in North American research libraries: a preliminary report card. Performance Measurement & Metrics, 7(2), 100-106http://hdl.handle.net/1773/19933en-USArticle