User Surveys at the University of Washington Libraries

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Date

2016

Authors

Hiller, Steve
Belanger, Jackie

Journal Title

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Volume Title

Publisher

Chandos Publishing

Abstract

The University of Washington Libraries has a long-established and robust assessment programme that has delivered critical information about user needs, library and information use, importance, impact and priorities for more than 20 years. Two long running cyclical surveys, a large-scale user survey and an in-library use survey, provide the foundation for a lengthy history of evidence-based decision making and library advocacy.

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Keywords

Library assessment, library surveys, surveys, academic libraries, University of Washington, United States, Research Subject Categories::SOCIAL SCIENCES::Other social sciences::Library and information science

Citation

Hiller, S., & Belanger, J. (2016). User Surveys at the University of Washington Libraries. In J. Atkinson (Ed.), Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision (195-208). Cambridge, MA: Chandos Publishing.

URI

http://hdl.handle.net/1773/40337

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Publications on Assessment: UW Libraries Authors