Reported Workplace Violence Against the Seattle Fire Department: A Retrospective, Descriptive Study

Abstract

University of Washington Abstract Reported Workplace Violence Against the Seattle Fire Department: A Retrospective, Descriptive Study Kimberly R. Machado Chair of the Supervisory Committee:Clarence Spigner Health Systems and Population Health BackgroundWorkplace violence (WPV) against Emergency Medical Services (EMS) personnel is a significant issue with serious implications for their safety, mental health, and job satisfaction. This study investigates the prevalence, characteristics, and impacts of WPV on EMS personnel within the Seattle Fire Department (SFD). MethodsThis retrospective descriptive study analyzes WPV incident reports submitted by SFD personnel between March 1, 2022, and February 29, 2024 . Data were sourced from internal incident reports, and the analysis focused on patterns and relationships between various factors, including the type of assailant, location of incidents, and actions taken by EMS personnel. 198 reports of workplace violence were studied. A comprehensive sampling method included all eligible reported incidents within the specified timeframe. ResultsThe study included 198 reports of WPV, with the most common locations being non-encampment outdoor public spaces and the most frequent assailants being patients and single bystanders. Verbal abuse and threatening posture were the most reported types of assaults. A significant relationship was studied between the location of the incident and the type of threatening party. The study revealed a high prevalence of WPV, with EMS personnel frequently encountering violence while on duty . ConclusionThe findings underscore the urgent need for standardized WPV surveillance systems and effective training programs to enhance the safety and well-being of EMS personnel. Future research should explore the impact of factors such as shift length, overtime, and specific circumstances of violent incidents to develop targeted prevention and intervention strategies. Addressing these could lead to improved safety protocols and a reduction in WPV incidents, ultimately benefiting both EMS personnel and the communities they serve.