An Expanded Engagement Toolbox: Lessons from Qualitative Interviews about the COVID-19 Pandemic and Community Engagement

Abstract

The COVID-19 pandemic has impacted many facets of life, and community engagement is no different. This study explores what engagement looked like before the pandemic and during the pandemic, as well as what barriers the pandemic caused for engagement. These topics are explored through qualitative interviews with ten different engagement practitioners in the Puget Sound region. The future of engagement after the COVID-19 pandemic is discussed, as well as advantages and disadvantages of in-person and remote engagement. Finally, some best practices for remote engagement are presented.